Remote Field Service Manager Jobs
Remote field service manager jobs are open across the U.S. in sectors like technology, industrial equipment, telecommunications, and managed services, where distributed teams need managers who can coordinate technicians and vendors without being on-site. Companies hiring remotely range from remote-first software firms to large enterprises with nationwide service networks, with openings at every level from early-career coordinators to senior managers. Employers hiring remotely right now include Thermo Fisher Scientific, ABB, and Beckman Coulter Diagnostics. See the openings below and apply to the ones that match your experience.
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Showing 5 of 180+ Remote Field Service Manager jobs
Job Title: Field Service Representative
Anytown, WI, US, 53001
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.
Job Purpose
The Field Service Representative will be required to perform both in-shop and field service work. Plansand coordinates activities concerned with installing equipment, investigating and resolving customerreports of technical problems with equipment, and eliminating future operational or servicedifficulties by performing the following duties.
Essential Duties and Responsibilities
- Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
- Interacts with all levels of people, both inside and outside the company.
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
- Performs Preventative Maintenance inspections of customers’ batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
- Determines specific gravity of solution.
- Waters, Washes, cleans, and neutralizes customers’ batteries at customers' location.
- Installs equipment at customer's facility to ensure full functionality according to specifications.
- Provides on-site technical assistance to help troubleshoot and repair equipment.
- Maintains records of performance reports.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation.
- Occasionally report to local EnerSys Service Center for mandatory training, inventory, parts pick up/drop off, etc.
- Other duties may be assigned.
Qualifications
To perform the Field Service Technician job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Minimum Qualifications
- A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
- Basic knowledge of Microsoft Office and the Internet.
- Basic mechanical aptitude.
- Previous customer service experience in-field support.
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
- Able to perform basic math and solve simple equations.
- Must be able to work flexible hours and respond to after-hour service calls when required.
Preferred Qualifications
- Certificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location
- A basic electrical understanding
- The use of test equipment and reading schematics
- Hands-on job experience
- Experience should be substantively in the Electrical related field where applicable
Driving Requirements
- Must have a valid driver’s license and a safe driving record with minimal traffic violations.
- Able and willing to travel to customer sites.
- This position is remote. Traveling to customer sites daily.
- Able and willing to do overnight travel.
- Maximum of 5 days per month of overnight travel.
- During the 6-8 week training period, you will have frequent overnight travel.
- Must be at least 18 years of age to drive a company vehicle (Nonregulated/CDL 21 years of age)
- Able and willing to operate a forklift.
General Job Requirements
- Must be able and willing to do overnight travel
- Must be able and willing to operate a forklift.
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
- Must be able and willing to be on-call.
- Must be able and willing to wear a respirator.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.
Nearest Major Market: Sheboygan
Nearest Secondary Market: Green Bay
Job Title: Field Service Representative
Anytown, WI, US, 53001
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.
Job Purpose
The Field Service Representative will be required to perform both in-shop and field service work. Plansand coordinates activities concerned with installing equipment, investigating and resolving customerreports of technical problems with equipment, and eliminating future operational or servicedifficulties by performing the following duties.
Essential Duties and Responsibilities
- Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
- Interacts with all levels of people, both inside and outside the company.
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
- Performs Preventative Maintenance inspections of customers’ batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
- Determines specific gravity of solution.
- Waters, Washes, cleans, and neutralizes customers’ batteries at customers' location.
- Installs equipment at customer's facility to ensure full functionality according to specifications.
- Provides on-site technical assistance to help troubleshoot and repair equipment.
- Maintains records of performance reports.
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation.
- Occasionally report to local EnerSys Service Center for mandatory training, inventory, parts pick up/drop off, etc.
- Other duties may be assigned.
Qualifications
To perform the Field Service Technician job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Minimum Qualifications
- A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
- Basic knowledge of Microsoft Office and the Internet.
- Basic mechanical aptitude.
- Previous customer service experience in-field support.
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
- Able to perform basic math and solve simple equations.
- Must be able to work flexible hours and respond to after-hour service calls when required.
Preferred Qualifications
- Certificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location
- A basic electrical understanding
- The use of test equipment and reading schematics
- Hands-on job experience
- Experience should be substantively in the Electrical related field where applicable
Driving Requirements
- Must have a valid driver’s license and a safe driving record with minimal traffic violations.
- Able and willing to travel to customer sites.
- This position is remote. Traveling to customer sites daily.
- Able and willing to do overnight travel.
- Maximum of 5 days per month of overnight travel.
- During the 6-8 week training period, you will have frequent overnight travel.
- Must be at least 18 years of age to drive a company vehicle (Nonregulated/CDL 21 years of age)
- Able and willing to operate a forklift.
General Job Requirements
- Must be able and willing to do overnight travel
- Must be able and willing to operate a forklift.
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
- Must be able and willing to be on-call.
- Must be able and willing to wear a respirator.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.
Nearest Major Market: Sheboygan
Nearest Secondary Market: Green Bay
See All 180+ Remote Field Service Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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Who's Hiring
- Thermo Fisher Scientific15
- ABB14
- Beckman Coulter Diagnostics12
- Altra10
- PALFINGER7
Top Industries Hiring
- Manufacturing20
- Science & Research9
- Consulting & Professional Services9
- Electronics & Hardware3
- Distribution & Wholesale3
What Employers Look For
The qualifications that appear most often in remote field service manager jobs.
- Bachelor's degree in engineering, electronics, or a related technical field
- 3 to 5 years of experience managing field service technicians or field operations teams
- Proficiency with field service management software such as ServiceMax, SAP, or Salesforce Field Service
- Demonstrated ability to manage service-level agreements, KPIs, and customer escalations
- Valid driver's license and willingness to travel within an assigned territory
- Relevant certifications such as CompTIA, Six Sigma, or manufacturer-specific credentials
Tips for Your Remote Field Service Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote field service manager openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through mixed on-site and hybrid postings.
Show your async communication in writing
Remote field service manager roles require clear written updates to technicians, vendors, and leadership who are rarely in the same time zone. Use your cover letter and any work samples to demonstrate how you communicate status, escalations, and decisions without real-time conversation.
Prove remote coordination experience concretely
Call out the specific tools you've used to manage distributed teams, such as field service management platforms, ticketing systems, or remote dispatch software. Employers hiring remotely want to know you can coordinate field activity without being physically present.
Prepare for remote-specific interview questions
Remote interviewers for field service manager roles routinely ask how you handle technician accountability without on-site visibility, how you prioritize escalations asynchronously, and how you keep distributed teams aligned. Have specific examples ready that show outcomes, not just process.
Remote Field Service Manager Jobs: Frequently Asked Questions
How do I get a remote field service manager job?
Target companies with distributed service teams, such as managed service providers, SaaS hardware firms, and industrial equipment companies that coordinate technicians across regions. Remote employers screen heavily for self-direction, clear written communication, and experience managing field teams without in-person oversight. Demonstrating proficiency in remote dispatch tools, ticketing systems, and async reporting gives candidates a clear edge over applicants with only on-site management experience.
Which companies hire remote field service managers?
Remote field service manager roles are posted by Thermo Fisher Scientific, ABB, and Beckman Coulter Diagnostics and others right now, based on current remote listings on Migrate Mate as of August 2026. Hiring tends to concentrate at remote-first technology companies, managed service providers, and distributed industrial or telecommunications firms that need managers who can oversee geographically dispersed field teams.
Can you get a remote field service manager job with no experience?
Yes, but remote entry-level field service manager roles are harder to land because employers expect you to operate independently from day one without on-site mentorship. Managed service providers and growing SaaS hardware companies occasionally hire junior managers who can show strong organizational skills, comfort with remote coordination tools, and experience in a customer-facing or field technician role that demonstrates the fundamentals even without a management title.
Do you need a degree for remote field service manager jobs?
Not always. Remote employers in this field often weigh hands-on field service experience, certifications like CompTIA, ITIL, or vendor-specific credentials, and a demonstrated ability to manage remote teams and workflows over a four-year degree. Candidates who can show measurable results, such as improved first-time fix rates or reduced escalation volume, regularly compete with and outplace degreed applicants.
Which industries hire the most remote field service managers?
Most remote field service manager openings sit in Manufacturing, Science & Research, and Consulting & Professional Services, per current remote listings on Migrate Mate as of August 2026. These sectors hire field service managers remotely because their service operations are inherently distributed, with technicians working across wide geographies that require centralized coordination rather than a single on-site management presence.
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Find roles that match your experience and apply in just a few clicks.
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