Remote IT Support Manager Jobs
Remote IT Support Manager jobs are open across the U.S. in sectors from software and cloud services to healthcare and financial technology, at remote-first companies and distributed enterprise teams. Employers hiring remotely right now include Miles IT, Wheelhouse IT, and IronEdge. See the openings below and apply to the ones that match your experience.
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Come work at the best place to give and receive care!
Job Description:
Who We Are:
SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
The Manager, Integration & Enterprise Imaging, is responsible for leading the delivery, support, and continuous improvement of enterprise integration services and enterprise imaging platforms across the organization. This includes oversight of system integrations/interfaces as well as the infrastructure and platforms supporting radiology, PACS, and imaging workflows.
This role serves as a technical and operational leader, responsible for evaluating, analyzing, designing, implementing, and supporting both integration and imaging solutions. The incumbent partners with clinical, operational, and IT stakeholders to ensure systems are highly available, performant, and aligned to organizational needs. The Manager oversees the infrastructure used to store, retrieve, and distribute medical images. They act as a vital bridge between IT and operations, ensuring diagnostic images are securely, and efficiently accessible to providers. This role ensures that all data transfers adhere to healthcare privacy regulations (HIPAA), and state-specific security standards.
The Manager plays a critical role in advancing interoperability, optimizing imaging platform performance, and ensuring seamless data exchange across clinical and business systems. While this team supports enterprise imaging infrastructure and related integration needs, Epic Radiant application ownership is not part of this team’s direct operational scope. The Manager is expected to maintain close collaboration with the Epic Radiant team and other clinical application partners to ensure imaging workflows, integrations, dependencies, upgrades, incident response, and cross-platform impacts are coordinated effectively.
In addition to role-specific responsibilities, all IT Managers are expected to lead teams in moving beyond the status quo and advancing the evolution of systems and technology to support the effective and efficient flow of information across the system to ensure cost-effectiveness and operations efficiency. Managers must lead with a strong service mindset, disciplined execution, and clear accountability. Managers are responsible for fostering stable, engaged, and high-performing teams; reinforcing shared operating standards; and ensuring work is delivered in alignment with organizational values, governance, and patient-centered outcomes. This role operates as a critical leadership bridge between strategy and execution, connecting vision to frontline delivery through effective people leadership, service management, and partnerships.
What You’ll Do:
- Lead assigned services, applications, platforms, and teams with clarity, integrity, and accountability in direct support of safe, high-quality patient care and efficient business operations.
- Own the operational health, reliability, availability, and performance of assigned services, ensuring alignment with portfolio priorities and organizational strategy.
- Provide direct ownership and leadership for enterprise integration platforms and imaging infrastructure, including HL7, FHIR, API-based interoperability, and PACS systems.
- Coordinate with hardware and software vendors regarding system maintenance, bug fixes, and upgrades
- Lead the design, development, and support of interfaces and integrations across EHR, imaging systems, and ancillary applications.
- Provide leadership for operational response related to integration and imaging incidents, ensuring rapid triage, escalation, communication, and resolution.
- Ensure Major Incident Management practices are consistently executed, particularly when impacting clinical systems, imaging workflows, or patient care delivery.
- Identify and drive opportunities to streamline and automate integration workflows, data exchange processes, and imaging system operations.
- Optimize interface monitoring, alerting, routing, and error handling to improve reliability, performance, and supportability.
- Directly lead, coach, and develop individual contributors and teams, fostering accountability, engagement, psychological safety, and continuous learning
- Reinforce disciplined planning, prioritization, and execution practices that support outcome-focused delivery.
- And more.
Who You Are:
Education: Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education)., Required
Licensure: ITIL Foundation Certification within 6 months of hire and ServiceNow Certification within 6 months of hire.
Experience: Minimum of 7 years of IT or healthcare IT experience, with at least 3 years in service management, platform management, or digital workplace domains, Required
Why You’ll Love Us:
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
And more!
Work Shift:
Day - Occasional onsite presenceSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Come work at the best place to give and receive care!
Job Description:
Who We Are:
SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
The Manager, Integration & Enterprise Imaging, is responsible for leading the delivery, support, and continuous improvement of enterprise integration services and enterprise imaging platforms across the organization. This includes oversight of system integrations/interfaces as well as the infrastructure and platforms supporting radiology, PACS, and imaging workflows.
This role serves as a technical and operational leader, responsible for evaluating, analyzing, designing, implementing, and supporting both integration and imaging solutions. The incumbent partners with clinical, operational, and IT stakeholders to ensure systems are highly available, performant, and aligned to organizational needs. The Manager oversees the infrastructure used to store, retrieve, and distribute medical images. They act as a vital bridge between IT and operations, ensuring diagnostic images are securely, and efficiently accessible to providers. This role ensures that all data transfers adhere to healthcare privacy regulations (HIPAA), and state-specific security standards.
The Manager plays a critical role in advancing interoperability, optimizing imaging platform performance, and ensuring seamless data exchange across clinical and business systems. While this team supports enterprise imaging infrastructure and related integration needs, Epic Radiant application ownership is not part of this team’s direct operational scope. The Manager is expected to maintain close collaboration with the Epic Radiant team and other clinical application partners to ensure imaging workflows, integrations, dependencies, upgrades, incident response, and cross-platform impacts are coordinated effectively.
In addition to role-specific responsibilities, all IT Managers are expected to lead teams in moving beyond the status quo and advancing the evolution of systems and technology to support the effective and efficient flow of information across the system to ensure cost-effectiveness and operations efficiency. Managers must lead with a strong service mindset, disciplined execution, and clear accountability. Managers are responsible for fostering stable, engaged, and high-performing teams; reinforcing shared operating standards; and ensuring work is delivered in alignment with organizational values, governance, and patient-centered outcomes. This role operates as a critical leadership bridge between strategy and execution, connecting vision to frontline delivery through effective people leadership, service management, and partnerships.
What You’ll Do:
- Lead assigned services, applications, platforms, and teams with clarity, integrity, and accountability in direct support of safe, high-quality patient care and efficient business operations.
- Own the operational health, reliability, availability, and performance of assigned services, ensuring alignment with portfolio priorities and organizational strategy.
- Provide direct ownership and leadership for enterprise integration platforms and imaging infrastructure, including HL7, FHIR, API-based interoperability, and PACS systems.
- Coordinate with hardware and software vendors regarding system maintenance, bug fixes, and upgrades
- Lead the design, development, and support of interfaces and integrations across EHR, imaging systems, and ancillary applications.
- Provide leadership for operational response related to integration and imaging incidents, ensuring rapid triage, escalation, communication, and resolution.
- Ensure Major Incident Management practices are consistently executed, particularly when impacting clinical systems, imaging workflows, or patient care delivery.
- Identify and drive opportunities to streamline and automate integration workflows, data exchange processes, and imaging system operations.
- Optimize interface monitoring, alerting, routing, and error handling to improve reliability, performance, and supportability.
- Directly lead, coach, and develop individual contributors and teams, fostering accountability, engagement, psychological safety, and continuous learning
- Reinforce disciplined planning, prioritization, and execution practices that support outcome-focused delivery.
- And more.
Who You Are:
Education: Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education)., Required
Licensure: ITIL Foundation Certification within 6 months of hire and ServiceNow Certification within 6 months of hire.
Experience: Minimum of 7 years of IT or healthcare IT experience, with at least 3 years in service management, platform management, or digital workplace domains, Required
Why You’ll Love Us:
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
And more!
Work Shift:
Day - Occasional onsite presenceSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
See All 56 Remote IT Support Manager Jobs
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Find JobsRemote IT Support Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote IT support manager jobs.
- 5 or more years of IT support experience with at least 2 in a supervisory role
- Hands-on experience managing a helpdesk or IT service desk team
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or similar tools
- CompTIA A+, Network+, or ITIL Foundation certification preferred or required
- Strong knowledge of Windows and macOS environments, Active Directory, and networking fundamentals
- Bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote IT Support Manager Job Search
Prove your async communication on your resume
Remote it support manager roles depend on clear written handoffs and ticket documentation. Cite specific ITSM platforms you've used, note any runbooks or knowledge bases you've built, and frame achievements around outcomes your team delivered without co-location.
Apply early to remote roles that fit
Migrate Mate lists remote it support manager openings from across the U.S. in one place so you can find roles that match your background and apply directly. Early applications on newly posted roles get more recruiter attention before the pipeline fills.
Highlight remote monitoring tools you know
Remote employers screen for fluency with RMM platforms, endpoint management tools, and cloud-based service desk software. Name the specific tools you've administered, such as your ticketing system or remote access solution, rather than listing generic IT skills.
Prepare for the remote interview format itself
Remote it support manager interviews often include a scenario round where you walk through how you'd handle an outage or escalation with no in-person access to your team. Practice talking through your decision-making process clearly on video, since communication style is part of what's being evaluated.
Remote IT Support Manager Jobs: Frequently Asked Questions
How do I get a remote it support manager job?
Target companies built around distributed teams, such as remote-first SaaS firms, cloud services providers, and managed service providers with no central office. Remote employers screen heavily for self-direction, clear written communication, and comfort managing tickets and escalations without in-person oversight. Demonstrating experience with remote monitoring tools, ITSM platforms, and async documentation gives candidates a real edge over applicants with purely on-site backgrounds.
Which companies hire remote it support managers?
Remote it support manager roles are posted by Miles IT, Wheelhouse IT, and IronEdge and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first technology firms, distributed healthcare organizations, and managed service providers that run support operations entirely across geographically dispersed teams.
Can you get a remote it support manager job with no experience?
Yes, but remote entry-level it support manager roles are harder to land because employers expect you to troubleshoot and lead a team independently from day one. Smaller remote-first startups and MSPs are more open to junior managers. Showing hands-on help desk experience, certifications like CompTIA A+ or ITIL Foundation, and a home lab or remote project portfolio can open doors where a traditional resume falls short.
Do you need a degree for remote it support manager jobs?
Not always. Many remote employers weigh demonstrated IT skills, ITSM tool proficiency, and a history of managing support teams over a formal degree. Certifications such as ITIL 4, Microsoft 365 Certified, or CompTIA Network+ carry real weight. If your resume shows measurable outcomes, such as reduced ticket resolution times or successful team scaling, remote hiring managers often treat that as equivalent to a degree.
Which industries hire the most remote it support managers?
Remote it support manager roles concentrate in Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed workforces and cloud-based infrastructure that require dedicated remote it support leadership to keep globally dispersed teams productive.
See All 56 Remote IT Support Manager Jobs
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