Remote Patient Service Specialist Jobs
Remote patient service specialist jobs are open at remote-first healthcare organizations, distributed insurance teams, and virtual care companies, with demand concentrated in health systems, telehealth, and managed care. Employers hiring remotely right now include Boston Medical Center, VALERIS, and IQVIA. Find a role that fits below and apply directly.
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Showing 5 of 256+ Remote Patient Service Specialist jobs
Job Overview
Ivologist Weight Loss Center is a fast-growing telehealth clinic offering GLP-1 weight loss programs, mobile IV therapy, peptide therapy, and hormone replacement therapy. We’re hiring a remote Patient Navigator to support our Billing and Pharmacy team. In this role, you’ll guide patients through their care by managing invoices, coordinating prescriptions, and answering questions with warmth and professionalism.
The position begins with a 90-day introductory period, and team members who perform well will be offered a full-time role. Benefits include paid time off (PTO) and employee discounts on Ivologist services.
Duties
- Manage patient invoices, subscription plans, and payment questions
- Coordinate prescriptions and refills with our pharmacy partners
- Track orders and shipments, and let patients know where things stand
- Answer patient calls, texts, and emails with care and professionalism
- Keep patient records accurate and up to date
- Work with providers, nurses, and health coaches to fix patient issues quickly
- Pitch in wherever the team needs support
Qualifications
- A medical background is required, such as Medical Assistant, Pharmacy Technician, LVN, or medical office/billing experience
- Familiarity with prescriptions and medical terms
- Comfortable with getting on a zoom call with patient for checkout
- Flexibility: you’re comfortable with changing priorities and available for rotating weekend shifts
- Strong communication and customer service skills
- Organized and detail-oriented, with experience protecting patient information (HIPAA)
- Comfortable with EHR/billing software and multitasking across systems
- A quiet, private workspace, reliable high-speed internet, and a computer with a webcam and headset
- Self-motivated and able to work on your own with minimal supervision
- Preferred: experience in telehealth or a self-pay practice, remote work experience, and being bilingual (English/Spanish)
Pay: From $20.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Employee discount
- Paid sick time
- Paid time off
Work Location: Remote
Job Overview
Ivologist Weight Loss Center is a fast-growing telehealth clinic offering GLP-1 weight loss programs, mobile IV therapy, peptide therapy, and hormone replacement therapy. We’re hiring a remote Patient Navigator to support our Billing and Pharmacy team. In this role, you’ll guide patients through their care by managing invoices, coordinating prescriptions, and answering questions with warmth and professionalism.
The position begins with a 90-day introductory period, and team members who perform well will be offered a full-time role. Benefits include paid time off (PTO) and employee discounts on Ivologist services.
Duties
- Manage patient invoices, subscription plans, and payment questions
- Coordinate prescriptions and refills with our pharmacy partners
- Track orders and shipments, and let patients know where things stand
- Answer patient calls, texts, and emails with care and professionalism
- Keep patient records accurate and up to date
- Work with providers, nurses, and health coaches to fix patient issues quickly
- Pitch in wherever the team needs support
Qualifications
- A medical background is required, such as Medical Assistant, Pharmacy Technician, LVN, or medical office/billing experience
- Familiarity with prescriptions and medical terms
- Comfortable with getting on a zoom call with patient for checkout
- Flexibility: you’re comfortable with changing priorities and available for rotating weekend shifts
- Strong communication and customer service skills
- Organized and detail-oriented, with experience protecting patient information (HIPAA)
- Comfortable with EHR/billing software and multitasking across systems
- A quiet, private workspace, reliable high-speed internet, and a computer with a webcam and headset
- Self-motivated and able to work on your own with minimal supervision
- Preferred: experience in telehealth or a self-pay practice, remote work experience, and being bilingual (English/Spanish)
Pay: From $20.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Employee discount
- Paid sick time
- Paid time off
Work Location: Remote
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Who's Hiring
- Boston Medical Center26
- VALERIS8
- IQVIA6
- Evalve4
- CVS Health4
Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Healthcare & Medical Services
- Technology & Software
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in remote patient service specialist jobs.
- High school diploma or GED required, associate degree preferred by many employers
- Experience with electronic health record systems such as Epic, Cerner, or Athenahealth
- Knowledge of medical terminology, insurance verification, and prior authorization processes
- Strong customer service skills and ability to communicate clearly with patients and clinical staff
- Familiarity with HIPAA regulations and patient privacy compliance requirements
- Ability to handle multi-line phone systems, scheduling software, and general office equipment
Tips for Your Remote Patient Service Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient service specialist openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prove you can work independently from day one
Remote hiring managers want evidence you handle patient issues without hand-holding. Cite specific examples of resolving intake errors, insurance discrepancies, or scheduling conflicts on your own, and name the software you used, such as Epic, Cerner, or a VoIP phone system.
Build a written communication sample before you apply
Remote patient service specialists communicate almost entirely through chat, email, and ticketing systems. Prepare a short writing sample, such as a patient-facing message resolving a billing question, and reference it when remote employers ask how you handle written patient communication.
Research whether a company's team is truly distributed
Some remote postings require you to work from a specific state for licensing or billing compliance reasons. Before applying, check the job description for state restrictions so you don't invest time in roles that won't work for your location.
Remote Patient Service Specialist Jobs: Frequently Asked Questions
How do I get a remote patient service specialist job?
Target companies that already run distributed patient support teams, such as telehealth platforms, virtual-first insurers, and multi-state health systems with centralized scheduling centers. Remote employers screen hard for written communication, self-direction, and the ability to resolve patient issues without in-person supervision. Showing experience with electronic health records, phone-based intake, or insurance verification gives you a clear edge over candidates with only in-office backgrounds.
Which companies hire remote patient service specialists?
Remote patient service specialist roles are posted by Boston Medical Center, VALERIS, and IQVIA and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first telehealth companies, national insurance carriers, and large health systems that centralize their patient support operations across distributed teams.
Can you get a remote patient service specialist job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle patient inquiries independently from day one without in-person support. Telehealth startups and virtual insurance companies are the most open to entry-level candidates. Showing strong written communication, comfort with software tools, and any customer-facing or healthcare-adjacent volunteer work can substitute for direct experience.
Do you need a degree for remote patient service specialist jobs?
Not always. Most remote employers weigh demonstrated skills over formal education for this role, including experience with patient intake, insurance verification, or healthcare billing software. A high school diploma combined with relevant certifications or documented results in a prior customer service or healthcare support role is often enough to qualify for remote openings.
Which industries hire the most remote patient service specialists?
Remote patient service specialist roles concentrate in Biotechnology & Pharmaceuticals, Healthcare & Medical Services, and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors hire patient service specialists remotely because their patient support operations run across multiple states and time zones, making distributed teams a practical fit.
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