Remote Quality Assurance Analyst Jobs
Remote Quality Assurance Analyst jobs are open across the U.S. at remote-first companies and distributed software, healthcare, and fintech teams actively building out their QA functions. Employers hiring remotely right now include SME Careers by SuperAnnotate, Wider Circle, and Cognizant. See the openings below and apply to the ones that match your experience.
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Showing 5 of 163+ Remote Quality Assurance Analyst jobs
Quality Assurance Specialist - Remote
What do we do?
ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.
Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center’s Quality Assurance is being performed per company guidelines and client expectations.
What will you do?
Conduct client calibration calls.
Monitor and audit agent calls to provide trends and lessons learned to both agents and operations
They provide the QA Supervisor with data on the status of the operation’s quality assurance.
Serve as a Subject Matter Expert (SME) for contact center standard operating policies and
Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for
Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.
Respond to QA issues via ticket and/or emails with urgency and immediacy.
Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.
Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.
Cross-train in the day-to-day call center skills, tasks, and projects.
Perform any additional duties assigned to them.
What does it take?
- Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.
1+ year experience working in a virtual contact center environment.
Knowledgeable in Microsoft Office products (Excel, Word, Outlook).
Time management and customer service skills
How we will support you?
- Remote Work – No commute time to the office
- Equipment Provided:
- Laptop
- Headset
- Monthly Internet Stipend
- Benefits:
- Medical/Vision and Dental Insurance
- Flexible Spending Account / Health Savings Account
- Personal Accident Insurance
- 401(k)/Roth with matching
- Tiered PTO based upon length of employment
- Discounts & Life Services offered through Optum EAP
- Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)
**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.
Quality Assurance Specialist - Remote
What do we do?
ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.
Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center’s Quality Assurance is being performed per company guidelines and client expectations.
What will you do?
Conduct client calibration calls.
Monitor and audit agent calls to provide trends and lessons learned to both agents and operations
They provide the QA Supervisor with data on the status of the operation’s quality assurance.
Serve as a Subject Matter Expert (SME) for contact center standard operating policies and
Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for
Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.
Respond to QA issues via ticket and/or emails with urgency and immediacy.
Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.
Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.
Cross-train in the day-to-day call center skills, tasks, and projects.
Perform any additional duties assigned to them.
What does it take?
- Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.
1+ year experience working in a virtual contact center environment.
Knowledgeable in Microsoft Office products (Excel, Word, Outlook).
Time management and customer service skills
How we will support you?
- Remote Work – No commute time to the office
- Equipment Provided:
- Laptop
- Headset
- Monthly Internet Stipend
- Benefits:
- Medical/Vision and Dental Insurance
- Flexible Spending Account / Health Savings Account
- Personal Accident Insurance
- 401(k)/Roth with matching
- Tiered PTO based upon length of employment
- Discounts & Life Services offered through Optum EAP
- Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)
**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.
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Find JobsRemote Quality Assurance Analyst Job Market
Who's Hiring
- SME Careers by SuperAnnotate26S
- Wider Circle6
- Cognizant5
- IQVIA3
- CorVel Corporation3
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
- Medical Devices
- Healthcare & Medical Services
- Insurance
What Employers Look For
The qualifications that appear most often in remote quality assurance analyst jobs.
- Experience writing and executing manual and automated test cases for software applications
- Proficiency with defect tracking tools such as Jira, Azure DevOps, or Bugzilla
- Familiarity with test automation frameworks like Selenium, Cypress, or Playwright
- Bachelor's degree in computer science, information systems, or a related field
- Knowledge of software development life cycle and Agile or Scrum methodologies
- ISTQB Foundation certification or equivalent quality assurance credential
Tips for Your Remote Quality Assurance Analyst Job Search
Apply early to remote roles that fit
Migrate Mate lists remote quality assurance analyst openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your skills, since remote QA positions at distributed teams fill faster than on-site equivalents.
Build a shareable async testing portfolio
Remote QA hiring managers can't watch you work, so give them evidence. Publish test plans, bug report samples, or defect logs from personal or open-source projects in a shared document or repository you can link in every application.
Signal remote readiness through written communication
Your application messages, cover letter, and follow-ups are live samples of the written communication remote teams depend on. Be specific, structured, and free of ambiguity. Distributed QA teams flag candidates who can write a clear defect summary without a back-and-forth.
Highlight async tool fluency upfront
Name the remote collaboration and QA tools you use confidently, such as Jira, TestRail, Confluence, or Postman, early in your resume and in your first application screen. Remote teams need QA analysts who are productive without a shared office environment from their first week.
Remote Quality Assurance Analyst Jobs: Frequently Asked Questions
How do I get a remote quality assurance analyst job?
Target companies with distributed engineering teams, since those employers are already set up to onboard and manage remote QA analysts. Remote hiring managers screen for async communication skills, self-direction, and the ability to document bugs and test cases clearly without in-person clarification. Familiarity with tools like Jira, TestRail, and GitHub, plus a portfolio of test plans or defect logs you can share, gives you a concrete edge over candidates who list skills without proof.
Which companies hire remote quality assurance analysts?
Companies hiring remote quality assurance analysts right now include SME Careers by SuperAnnotate, Wider Circle, and Cognizant, based on current remote listings on Migrate Mate as of August 2026. Remote-first software firms, distributed SaaS teams, and healthcare technology companies are among the most consistent hirers of quality assurance analysts in fully remote roles.
Can you get a remote quality assurance analyst job with no experience?
Yes, but remote entry-level QA roles are harder to land because employers expect you to triage issues and communicate blockers independently from day one. Remote-first startups and companies with established async workflows are more open to junior candidates. Build a test portfolio by documenting bugs in open-source projects, complete a software testing certification, and demonstrate clear written communication in every application touchpoint to open those doors.
Do you need a degree for remote quality assurance analyst jobs?
Not always. Remote employers for this role weigh demonstrated testing skills, tool proficiency, and documented results heavily alongside formal education. Certifications like ISTQB, a portfolio of test cases or bug reports, and experience in tools such as Selenium, Postman, or TestRail often carry as much weight as a degree for remote QA positions.
Which industries hire the most remote quality assurance analysts?
The sectors hiring the most remote quality assurance analysts are Consulting & Professional Services, Technology & Software, and Medical Devices, based on current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed engineering and product teams that require rigorous testing cycles regardless of where the QA analyst is located.
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