Remote Renewals Manager Jobs
Remote Renewals Manager jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring across SaaS, insurance, and subscription-based industries. Employers hiring remotely right now include GitLab, GitLab, and Netwrix. Find a role that fits below and apply directly.
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Showing 5 of 6+ Remote Renewals Manager jobs
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
- Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform.
Some examples of our projects:
- Implementing automated outreach sequences to engage customers throughout their renewal lifecycle
- Enhancing customer experience by integrating adoption data and personalized communications into renewal processes
What you’ll do
- Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion.
- Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences.
- Monitor customer health and adoption data to forecast renewal opportunities accurately.
- Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals.
- Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them.
What you’ll bring
- Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes.
- Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention.
- Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies.
- Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences.
- Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively.
- Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement.
- Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction.
- We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes.
About the team
The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the Renewals Manager Handbook.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
- Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform.
Some examples of our projects:
- Implementing automated outreach sequences to engage customers throughout their renewal lifecycle
- Enhancing customer experience by integrating adoption data and personalized communications into renewal processes
What you’ll do
- Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion.
- Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences.
- Monitor customer health and adoption data to forecast renewal opportunities accurately.
- Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals.
- Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them.
What you’ll bring
- Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes.
- Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention.
- Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies.
- Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences.
- Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively.
- Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement.
- Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction.
- We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes.
About the team
The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the Renewals Manager Handbook.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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Find Remote Renewals Manager JobsRemote Renewals Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in remote renewals manager jobs.
- 2 or more years of experience managing subscription or contract renewals
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to meet or exceed renewal rate and retention targets
- Experience working cross-functionally with sales, finance, and customer success teams
- Strong written and verbal communication skills for executive-level client conversations
- Bachelor's degree in business, communications, or a related field
Tips for Your Remote Renewals Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote renewals manager openings from across the U.S. in one place. Search for roles that match your experience level and sector, then apply directly before postings close. Remote roles at distributed companies often move fast.
Show async communication in your application
Remote renewals managers spend most of their day in email, Slack, and CRM notes rather than on calls. Use your cover letter and work samples to demonstrate clear, persuasive written communication, since remote hiring teams treat your application itself as a writing test.
Quantify retention outcomes on your resume
Remote employers can't observe your work style, so they lean heavily on numbers. Lead each bullet with a renewal rate, net revenue retention figure, or churn reduction result. Concrete outcomes give distributed hiring teams confidence you'll deliver without in-office oversight.
Prepare your remote work setup before interviews
Remote renewals manager interviews often include a question about your home setup and time management practices. Be ready to describe your CRM workflow, how you manage a renewal pipeline asynchronously, and how you stay accountable to deadlines without a collocated team.
Remote Renewals Manager Jobs: Frequently Asked Questions
How do I get a remote renewals manager job?
Target companies with distributed revenue or customer success teams, since those organizations build renewals functions designed to operate remotely from day one. Remote employers screen heavily for self-direction, clear written communication, and CRM proficiency, because you won't have a manager nearby to course-correct. Candidates who can demonstrate a history of hitting renewal or retention targets without in-person oversight stand out consistently.
Which companies hire remote renewals managers?
Employers currently hiring remote renewals managers include GitLab, GitLab, and Netwrix, per current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, subscription businesses, and distributed insurance or fintech teams make up the largest share of remote openings for this role.
Can you get a remote renewals manager job with no experience?
Yes, but remote entry-level renewals roles are harder to land because you're expected to manage your own pipeline and client communication with minimal supervision from the start. Smaller remote-first companies and startups are more likely to hire candidates new to the role. Showing CRM familiarity, strong written communication samples, and any customer-facing results, even from adjacent roles, opens the door.
Do you need a degree for remote renewals manager jobs?
Not always. Remote employers in this role focus more on demonstrated results in retention, renewals, or account management than on formal credentials. A history of hitting renewal targets, familiarity with CRM tools, and clear async communication skills carry significant weight. Some employers list a degree as preferred rather than required, especially for mid-market or SMB-focused remote roles.
Which industries hire the most remote renewals managers?
The sectors hiring the most remote renewals managers are Technology & Software and Non-Profit & Social Services, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed customer success and revenue operations teams that handle the full renewals cycle without a central office.
See All 6 Remote Renewals Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Renewals Manager Jobs