Remote Retail Sales Supervisor Jobs
Remote Retail Sales Supervisor jobs are open across e-commerce, consumer goods, and direct-to-consumer retail at companies running fully distributed sales teams, from front-line supervisor roles to multi-team lead positions. Employers hiring remotely right now include Enhabit Home Health & Hospice, Ellie Mental Health, and Saint-Gobain. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 306+ Remote Retail Sales Supervisor jobs
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Job Summary:
The Service Billing Supervisor is considered a subject matter expert, is responsible for leading a team of specialists, fostering a culture of continuous process improvement and works under limited supervision with a focus and direct impact on customer experience. The Supervisor will provide leadership to the Service Billing Team. They will drive continuous improvement; evaluating, recommending, and implementing billing systems and processes to improve efficiency and effectiveness. The Supervisor will be responsible maintaining current knowledge, and acquiring new knowledge as needed.They will consult with other areas/departments about transaction management and billing issues and activities and provide, recommend, and implement business solutions to aid the business unit in accomplishing its goals.
Essential Duties & Responsibilities:
- Lead, coordinate, and manage the workload of a team of people that analyze and correct errors, with a high degree of complexity, identified in the billing systems including conditions that impede enrollment, move-ins, move-outs, transfers, billing and invoicing of individual collective contributors. Analytical skills are critical.
- Accountable for the completeness, accuracy, and timeliness of customer billings, including invoicing of offline/special-billed accounts.
- Accountable for the completeness, accuracy, and timeliness of customer billings.
- Monitor KPIs to ensure targeted performance levels are achieved and proactively detect performance deviations.
- Actively pursue ongoing process and procedure improvement, including workflow changes, realignment of team responsibilities, development of efficiencies to improve speed and accuracy of all customer billing.
- Accountable for creation cross-functional initiatives that will improve the billing process and customer experience.
- Actively participate in merger & acquisition, new market entry, or billing migration projects, taking responsibility for maintaining consistent revenue flows and an optimal customer experience during transition periods.
- Drive resolution of all cross-functional billing issues, and manage financial impact and affected customer’s exposure.
- Manage internal billing relationship with IT on all billing related projects and enhancements.
- Assess training gaps of team and design or revise training material.
- Ensure functional specific process documentation and training materials are kept current.
- Create business case future system enhancements to make the Billing process more accurate and efficient.
- Handle administrative issues of team members such as time tracking, access requests, and resolving personnel issues.
- Select, motivate, develop and evaluate staff.
- Ensure source and integrity of data inputs into billing process, specifically unit price inputs.
- Enforce protocols for preventing and handling billing exceptions and delays.
- Ensure target performance levels are achieved, and proactive detection and remediation of performance deviations.
- Ensure operational procedures are in place and compliant to current policy and governance requirements.
- Responsible for SOX controls.
- Serve as point of escalation for daily issue resolution for the Power Billing function.
- All other projects and duties as assigned.
Minimum Requirements:
- Bachelor's degree in Finance, Accounting or Buisness or 4-5 years of commensurate experience in the field or in a related area.
Preferred Qualifications:
- 4 years of Vivint experience, preferred.
- 2 years of leadership experience preferred.
Knowledge, Skills and Abilities:
- Proven ability to lead teams and objectively assess performance.
- Strong problem-solving skills; seeks out creative solutions independently and pro-actively.
- Process optimization experience preferred.
- Ability to make decisions.
- Effective communication skills.
- Ability to interact effectively with personnel at various levels throughout organization.
- Resourcefulness and strong prioritization skills.
- Ability to work with limited supervisions and consistently meet deadlines.
- Knowledge of energy costing components, bill methods, customer usage patterns, capacity and transmission KDEs, and general market knowledge.
- Flexibility and ability to manage multiple tasks and deadlines.
Working Conditions:
- Open office environment or fully remote work options available.
- Some overtime required with seasonality and as special projects arise.
- Travel: Less than 5%
- Mandatory in-person meetings in office monthly.
- Additional leadership trainings and in office meetings as needed.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Job Summary:
The Service Billing Supervisor is considered a subject matter expert, is responsible for leading a team of specialists, fostering a culture of continuous process improvement and works under limited supervision with a focus and direct impact on customer experience. The Supervisor will provide leadership to the Service Billing Team. They will drive continuous improvement; evaluating, recommending, and implementing billing systems and processes to improve efficiency and effectiveness. The Supervisor will be responsible maintaining current knowledge, and acquiring new knowledge as needed.They will consult with other areas/departments about transaction management and billing issues and activities and provide, recommend, and implement business solutions to aid the business unit in accomplishing its goals.
Essential Duties & Responsibilities:
- Lead, coordinate, and manage the workload of a team of people that analyze and correct errors, with a high degree of complexity, identified in the billing systems including conditions that impede enrollment, move-ins, move-outs, transfers, billing and invoicing of individual collective contributors. Analytical skills are critical.
- Accountable for the completeness, accuracy, and timeliness of customer billings, including invoicing of offline/special-billed accounts.
- Accountable for the completeness, accuracy, and timeliness of customer billings.
- Monitor KPIs to ensure targeted performance levels are achieved and proactively detect performance deviations.
- Actively pursue ongoing process and procedure improvement, including workflow changes, realignment of team responsibilities, development of efficiencies to improve speed and accuracy of all customer billing.
- Accountable for creation cross-functional initiatives that will improve the billing process and customer experience.
- Actively participate in merger & acquisition, new market entry, or billing migration projects, taking responsibility for maintaining consistent revenue flows and an optimal customer experience during transition periods.
- Drive resolution of all cross-functional billing issues, and manage financial impact and affected customer’s exposure.
- Manage internal billing relationship with IT on all billing related projects and enhancements.
- Assess training gaps of team and design or revise training material.
- Ensure functional specific process documentation and training materials are kept current.
- Create business case future system enhancements to make the Billing process more accurate and efficient.
- Handle administrative issues of team members such as time tracking, access requests, and resolving personnel issues.
- Select, motivate, develop and evaluate staff.
- Ensure source and integrity of data inputs into billing process, specifically unit price inputs.
- Enforce protocols for preventing and handling billing exceptions and delays.
- Ensure target performance levels are achieved, and proactive detection and remediation of performance deviations.
- Ensure operational procedures are in place and compliant to current policy and governance requirements.
- Responsible for SOX controls.
- Serve as point of escalation for daily issue resolution for the Power Billing function.
- All other projects and duties as assigned.
Minimum Requirements:
- Bachelor's degree in Finance, Accounting or Buisness or 4-5 years of commensurate experience in the field or in a related area.
Preferred Qualifications:
- 4 years of Vivint experience, preferred.
- 2 years of leadership experience preferred.
Knowledge, Skills and Abilities:
- Proven ability to lead teams and objectively assess performance.
- Strong problem-solving skills; seeks out creative solutions independently and pro-actively.
- Process optimization experience preferred.
- Ability to make decisions.
- Effective communication skills.
- Ability to interact effectively with personnel at various levels throughout organization.
- Resourcefulness and strong prioritization skills.
- Ability to work with limited supervisions and consistently meet deadlines.
- Knowledge of energy costing components, bill methods, customer usage patterns, capacity and transmission KDEs, and general market knowledge.
- Flexibility and ability to manage multiple tasks and deadlines.
Working Conditions:
- Open office environment or fully remote work options available.
- Some overtime required with seasonality and as special projects arise.
- Travel: Less than 5%
- Mandatory in-person meetings in office monthly.
- Additional leadership trainings and in office meetings as needed.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.
See All 306+ Remote Retail Sales Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Retail Sales Supervisor Job Market
Who's Hiring
- Enhabit Home Health & Hospice32
- Ellie Mental Health13
- Saint-Gobain11
- Vacatia9
- Convergint7
Top Industries Hiring
- Technology & Software
- Insurance
- Chemicals & Materials
- Distribution & Wholesale
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote retail sales supervisor jobs.
- Two or more years of retail sales or customer service experience in a supervisory or lead role
- Demonstrated ability to coach, schedule, and performance-manage a team of sales associates
- Proficiency with point-of-sale systems and retail inventory management software
- Strong knowledge of visual merchandising standards and store floor execution
- Experience meeting or exceeding individual and team sales quotas and KPIs
- High school diploma or GED required, with an associate or bachelor's degree preferred by many employers
Tips for Your Remote Retail Sales Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote retail sales supervisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sifting through unrelated listings.
Show async leadership in your resume
Remote employers want proof you can coach and hold a team accountable without in-person check-ins. Highlight experience managing reps over Slack, Zoom, or CRM dashboards, and name the tools you used to track rep performance remotely.
Quantify team results not just your own
Remote retail sales supervisor candidates stand out when they show team-level outcomes, quota attainment rates, rep ramp times, or retention numbers. Individual sales results matter less than evidence you made your team perform better.
Prepare for a remote interview that tests judgment
Remote hiring panels often use scenario questions to see how you'd handle a rep missing quota or a conflict you can't resolve face to face. Practice clear, structured answers that show how you diagnose problems and follow up asynchronously.
Remote Retail Sales Supervisor Jobs: Frequently Asked Questions
How do I get a remote retail sales supervisor job?
Target companies that run distributed sales teams, particularly e-commerce brands, subscription retail, and direct-to-consumer businesses where the entire sales operation is already remote. Remote employers screen heavily for self-direction, written communication, and the ability to coach reps over video and async channels without in-person oversight. Demonstrating measurable results, like conversion rates or team quota attainment, gives you a clear edge over candidates without documented outcomes.
Which companies hire remote retail sales supervisors?
Companies hiring remote retail sales supervisors right now include Enhabit Home Health & Hospice, Ellie Mental Health, and Saint-Gobain, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role concentrate at e-commerce retailers, direct-to-consumer brands, and remote-first consumer goods companies that manage their sales teams across distributed time zones.
Can you get a remote retail sales supervisor job with no experience?
Yes, but remote supervisor roles are harder to land without experience because you're expected to manage and motivate a team independently from day one. E-commerce startups and growing direct-to-consumer brands are the most likely to consider candidates who can show strong individual sales results, comfort with async communication tools, and demonstrated self-management even when no one is watching.
Do you need a degree for remote retail sales supervisor jobs?
Not always. Remote employers in retail sales generally weigh demonstrated sales results, team leadership experience, and familiarity with CRM and remote communication tools far more heavily than a specific degree. A consistent record of hitting targets, managing reps, and working independently in a distributed environment can open doors that a degree alone would not.
Which industries hire the most remote retail sales supervisors?
The sectors hiring the most remote retail sales supervisors are Technology & Software, Insurance, and Chemicals & Materials, based on current remote listings on Migrate Mate as of November 2026. These sectors hire retail sales supervisors remotely because their sales operations are built around distributed teams serving customers nationally rather than from a single physical location.
See All 306+ Remote Retail Sales Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs