Remote Senior Technical Support Specialist Jobs
Remote Senior Technical Support Specialist jobs are open across the U.S. at remote-first firms, distributed SaaS teams, and technology-forward organizations in software, healthcare IT, and financial services. Employers hiring remotely right now include CVS Health, DigitalOcean, and Veeva Systems. Find a role that fits below and apply directly.
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Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework,Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
The Sales Manager – Food & Beverage role drives sales growth by successfully finding, qualifying, and developing new opportunities, collaborating with internal resources to provide solutions, and closing business to achieve sales targets. This is a sales leader role focused on expanding Veolia’s Engineering and Procurement Projects business in the North American market, with a heavy focus on ingredient water treatment solutions for the Food & Beverage industry. The Sales Manager should already have a strong network of established industry relationships and in-depth knowledge of water treatment processes related to the Food & Beverage market.
Duties and Responsibilities
- Develop and execute a sales plan to achieve targets and drive capital equipment projects growth within the North American Food & Beverage market.
- Sell ingredient water treatment solutions to Food & Beverage customers.
- Build and nurture relationships at all levels within Food & Beverage companies, engineering consultants and EPC’s.
- In collaboration with our commercial and engineering teams you will understand and communicate customers’ needs, qualify leads, and work closely with all stakeholders to develop and implement comprehensive, value-driven solutions for our customers.
- Develop a pipeline of well-qualified projects that lead to short, medium and long-term success.
- Foster a strong partnership across other Veolia businesses to maximize synergy with their customers, products and growth initiatives.
- In collaboration with other Veolia teams, integrate aftermarket services, products and chemicals offerings as part of the Veolia solution.
- Effectively build relationships, interface and collaborate with other Veolia commercial and engineering resources to deliver world class solutions for our customers.
- Use technology and tools to track opportunities and provide updates on sales forecasting.
Qualifications
Minimum Requirements
- Minimum 4 years of experience in the industrial water treatment field with a portion of that experience in the Food & Beverage industry.
- Bachelor’s Degree in Chemical, Industrial, Environmental, Civil or Mechanical Engineering is preferable.
- Degrees in Chemistry or Biochemistry may also be considered depending on experience.
- Fluent in English. Effective oral and written communication skills, gifted with interpersonal skills, and positive commercial acumen.
- Demonstrated computer skills, including Google, Microsoft Word, Excel, Outlook and PowerPoint.
- Willing to work independently. A self-starter with a passion for selling.
- Successful track record penetrating new accounts and markets.
- Ability to develop and maintain relationships at senior management levels.
- Flexible and willing to work long hours at times when necessary.
- Ability and willingness to reside in the location of posting.
- Ability and willingness to travel within territory, with estimated travel of 40-60%.
Desired Requirements
- Minimum 2 years of experience in Sales/Business Development.
- Functional expertise with water and wastewater treatment technologies, including membrane treatment (reverse osmosis, ultrafiltration), biological treatment (MBR, MBBR, anaerobic digestion) and thermal evaporation technologies.
- Experience developing and selling complex capital projects, including ingredient water systems for the food & beverage industry.
- Ability to develop and present technical and commercial concepts and proposals to broad audiences.
- Ability to work in a matrix organization in which you will take direction and lead others.
- Working knowledge of commercial contracts, terms and conditions.
- Familiarity with Salesforce CRM technology platform.
Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements.
We invest in our employees with a competitive benefits package that includes:
- Medical, Dental, & Vision Insurance Starting Day 1!
- 401(k) Plan - 3% default contribution plus matching!
- Flexible Spending & Health Saving Accounts
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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Find JobsRemote Senior Technical Support Specialist Job Market
Who's Hiring
- CVS Health46

- DigitalOcean19

- Veeva Systems19

- ServiceNow17

- Pinterest17

Top Industries Hiring
- Technology & Software135
- Consulting & Professional Services25
- Staffing & Recruiting16
- Banking & Financial Services16
- Manufacturing13
What Employers Look For
The qualifications that appear most often in remote senior technical support specialist jobs.
- 5 or more years of technical support or systems administration experience
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Strong knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPN
- Experience supporting cloud platforms such as AWS, Microsoft Azure, or Google Cloud
- ITIL Foundation certification or demonstrated familiarity with ITIL service management practices
- Ability to mentor junior support staff and lead escalation calls with enterprise clients
Tips for Your Remote Senior Technical Support Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote senior technical support specialist openings from across the U.S. in one place. Search current roles by skill set and apply directly to the ones that match your experience before postings close.
Demonstrate async communication skills upfront
Remote senior technical support specialist roles run on written communication. Write your cover letter and any take-home prompts the way you'd write a clear, thorough ticket response: structured, precise, and complete enough that no follow-up message is needed.
Document your remote troubleshooting workflow
Remote employers want evidence you can resolve complex issues independently. Build a concise record of escalations you owned, tools you used, and outcomes you achieved, so hiring managers can see your diagnostic process without watching you work.
Prepare for tool-specific remote interview questions
Distributed support teams screen for hands-on fluency with the platforms they use, including ticketing systems, remote desktop tools, and internal knowledge bases. Walk through real examples of how you've used these tools to resolve issues and train others asynchronously.
Remote Senior Technical Support Specialist Jobs: Frequently Asked Questions
How do I get a remote senior technical support specialist job?
Target remote-first companies and distributed teams in software, cloud services, and enterprise technology, where senior technical support specialists regularly work without a central office. Remote employers screen for strong written communication, the ability to troubleshoot independently without walking over to a colleague, and documented experience with remote support tools like ticketing systems, screen-sharing platforms, and async documentation. A portfolio of resolved escalations or process improvements you led gives you a concrete edge.
Which companies hire remote senior technical support specialists?
Companies hiring remote senior technical support specialists right now include CVS Health, DigitalOcean, and Veeva Systems, based on current remote listings on Migrate Mate as of November 2026. Remote-first software firms, distributed enterprise technology teams, and cloud services companies are among the most consistent hirers of senior technical support specialists in fully remote roles.
Can you get a remote senior technical support specialist job with no experience?
Yes, but remote entry-level senior technical support specialist roles are harder to land because you're expected to self-direct from day one without in-office guidance. Remote-first SaaS startups and smaller distributed teams tend to be more open to candidates building experience. Showing a home lab setup, a history of community forum contributions, or certifications in relevant platforms demonstrates you can work through technical problems independently, which matters more remotely than it does on-site.
Do you need a degree for remote senior technical support specialist jobs?
Not always. Many remote employers weigh demonstrated technical skills, certifications, and a record of solving real support problems more heavily than a formal degree for senior technical support specialist roles. Industry certifications, documented escalation handling, and measurable outcomes like reduced ticket resolution times carry significant weight with distributed hiring teams evaluating remote candidates.
Which industries hire the most remote senior technical support specialists?
Most remote senior technical support specialist openings sit in Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, per current remote listings on Migrate Mate as of November 2026. Those sectors rely on distributed support teams to cover customers and internal users across multiple time zones without requiring on-site presence.
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