Remote Service Technician Jobs
Remote Service Technician jobs are open across the U.S. in sectors like software, telecommunications, and managed IT services, where distributed teams need technicians who can troubleshoot, support, and resolve issues without being on-site. Companies hiring remotely right now include ABB, Mitsubishi Electric Power Products, and Atlas Copco. Find a role that fits below and apply directly.
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DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Remote Field Service Technicians are creative mechanic marvels that contribute to the organization’s success by providing expertise in field service troubleshooting, installations, and repair of our machinery. The Remote Field Service Technician will perform field-related preventative maintenance and routine repairs on all DEUTZ products and Non-DEUTZ Construction Equipment operating within the DEUTZ Power Center. The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving skills with the ability to adapt and work in a team environment. The ideal candidate must be personable, reliable, ethical, and intelligent with a diligent and hard-working drive.
Essential Duties and Responsibilities
- Travel to customer(s) locations to perform engine and equipment-related repairs.
- Assist in resolving customer-related issues in a timely manner.
- Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
- Plan methods and sequence of performing repairs assigned.
- Pre-order all parts and materials required to perform assigned repairs.
- Inspect required repairs safely and effectively.
- Ensure all repairs are completed as assigned and according to manufacturer requirements.
- Ensure proper cosmetic appearance upon completion of repairs.
- Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
- Maintain and keep the work area in a clean and safe condition.
- Communicate with customers in a respectful and honest manner.
- Match all identified solutions necessary to affect repair.
- Complete all work orders and time sheets in a timely manner.
- Consult, when necessary, with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
- Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
- Perform all work in accordance with all established policies and procedures.
- Assist in the proper filing of warranty claims and customer invoices.
- Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
- Maintains and cleans service trucks meeting DOT requirements.
- Other duties as assigned.
Other Qualifications
- Strong experience in diagnosis, and repair of NG/CNG, Tier 3-4 emissions level preferred.
- Ability to develop exceptionally strong working knowledge of DEUTZ Diesel engines.
- Ability to work with minimal supervision.
- Meet all local/state and company requirements to operate a company-assigned service vehicle.
- Excellent communication skills (writing, speaking in person, and over the phone).
- Proficient in the use of basic computer functions and portable diagnostic tools.
- Must have your own tools. Key DEUTZ tools will be provided.
Supervisory Responsibility
- Individual Contributor
Travel Requirements
- Anticipated domestic and international travel is approximately 100% depending on business needs within the region.
Minimum Requirements
- 3-4 years as a shop tech, 1-3 years as a field tech or 1-2 years experience as a remote technician
- High School Graduate or General Education Degree (GED)
- Must be able to maintain DOT medical card status
- Must have a valid driver’s license and be insurable by the company
Preferred Requirements
- Two years of Diesel engine experience.
- 2-5 years of construction equipment repair experience preferred
- Strong computer usage with the ability to effectively utilize software including Serdia, Serpic, Fieldaware, Word, and Excel
- Certification/Training in heavy equipment and diesel engine repairs preferred
Physical Requirements
- Manufacturing assembly and warehouse environments.
- Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
- No A/C.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
Pay: $48.00 - $54.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: Remote
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Remote Field Service Technicians are creative mechanic marvels that contribute to the organization’s success by providing expertise in field service troubleshooting, installations, and repair of our machinery. The Remote Field Service Technician will perform field-related preventative maintenance and routine repairs on all DEUTZ products and Non-DEUTZ Construction Equipment operating within the DEUTZ Power Center. The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving skills with the ability to adapt and work in a team environment. The ideal candidate must be personable, reliable, ethical, and intelligent with a diligent and hard-working drive.
Essential Duties and Responsibilities
- Travel to customer(s) locations to perform engine and equipment-related repairs.
- Assist in resolving customer-related issues in a timely manner.
- Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
- Plan methods and sequence of performing repairs assigned.
- Pre-order all parts and materials required to perform assigned repairs.
- Inspect required repairs safely and effectively.
- Ensure all repairs are completed as assigned and according to manufacturer requirements.
- Ensure proper cosmetic appearance upon completion of repairs.
- Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
- Maintain and keep the work area in a clean and safe condition.
- Communicate with customers in a respectful and honest manner.
- Match all identified solutions necessary to affect repair.
- Complete all work orders and time sheets in a timely manner.
- Consult, when necessary, with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
- Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
- Perform all work in accordance with all established policies and procedures.
- Assist in the proper filing of warranty claims and customer invoices.
- Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
- Maintains and cleans service trucks meeting DOT requirements.
- Other duties as assigned.
Other Qualifications
- Strong experience in diagnosis, and repair of NG/CNG, Tier 3-4 emissions level preferred.
- Ability to develop exceptionally strong working knowledge of DEUTZ Diesel engines.
- Ability to work with minimal supervision.
- Meet all local/state and company requirements to operate a company-assigned service vehicle.
- Excellent communication skills (writing, speaking in person, and over the phone).
- Proficient in the use of basic computer functions and portable diagnostic tools.
- Must have your own tools. Key DEUTZ tools will be provided.
Supervisory Responsibility
- Individual Contributor
Travel Requirements
- Anticipated domestic and international travel is approximately 100% depending on business needs within the region.
Minimum Requirements
- 3-4 years as a shop tech, 1-3 years as a field tech or 1-2 years experience as a remote technician
- High School Graduate or General Education Degree (GED)
- Must be able to maintain DOT medical card status
- Must have a valid driver’s license and be insurable by the company
Preferred Requirements
- Two years of Diesel engine experience.
- 2-5 years of construction equipment repair experience preferred
- Strong computer usage with the ability to effectively utilize software including Serdia, Serpic, Fieldaware, Word, and Excel
- Certification/Training in heavy equipment and diesel engine repairs preferred
Physical Requirements
- Manufacturing assembly and warehouse environments.
- Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
- No A/C.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
Pay: $48.00 - $54.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: Remote
See All 42 Remote Service Technician Jobs
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Find JobsRemote Service Technician Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Electronics & Hardware
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in remote service technician jobs.
- High school diploma or equivalent with vocational or technical training preferred
- One to three years of hands-on experience with mechanical, electrical, or electronic systems
- Relevant certification such as EPA 608, OSHA 10, or manufacturer-specific credentials
- Valid driver's license and clean driving record for field service travel
- Proficiency with diagnostic tools, multimeters, and computerized service software
- Strong customer communication skills for on-site troubleshooting and service calls
Tips for Your Remote Service Technician Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service technician openings from across the U.S. in one place. Search by role and apply directly to the listings that match your skills and availability, remote roles fill fast and early applicants get more attention.
Document your remote troubleshooting process
Remote employers want to see how you work without supervision. Write up two or three examples of technical issues you diagnosed and resolved independently, including the tools you used and how you communicated the fix to a non-technical stakeholder.
Get certified in remote monitoring tools
Familiarity with RMM platforms, ticketing systems like ServiceNow or Zendesk, and remote access tools like TeamViewer or AnyDesk tells remote hiring managers you can operate in a distributed environment from day one.
Target remote-first employers directly
Managed service providers, cloud infrastructure companies, and SaaS firms with large customer support functions have built hiring pipelines for remote technicians. Focus your search on companies whose business model depends on distributed technical support rather than on-site teams.
Remote Service Technician Jobs: Frequently Asked Questions
How do I get a remote service technician job?
Remote service technician roles go to candidates who can demonstrate self-direction, clear written communication, and the ability to diagnose and resolve issues without in-person backup. Remote-first managed service providers, SaaS companies with field support needs, and telecom firms with distributed infrastructure teams are the most consistent hirers. A strong remote candidate shows proficiency with remote monitoring tools, ticketing systems, and asynchronous documentation, and can walk an interviewer through a complex fix they handled independently.
Which companies hire remote service technicians?
Remote service technician roles are posted by ABB, Mitsubishi Electric Power Products, and Atlas Copco and others right now, based on current remote listings on Migrate Mate as of September 2026. The strongest concentration is at remote-first managed service providers, enterprise software companies, and telecom and IT infrastructure firms with geographically distributed customer bases.
Can you get a remote service technician job with no experience?
Yes, but remote entry-level service technician roles are harder to land than in-person ones because employers expect you to troubleshoot independently from day one. Your strongest path is through remote-friendly managed service providers or IT support companies that run structured onboarding programs. A relevant certification, a home lab setup you can describe in an interview, or documented volunteer tech support work all signal readiness to work without hands-on supervision.
Do you need a degree for remote service technician jobs?
Not always. Most remote employers weight certifications, demonstrated hands-on skills, and a history of resolving real technical issues above a formal degree. CompTIA A+, Network+, or vendor-specific credentials carry significant weight with remote hiring managers. What closes the gap is being able to show, concretely, that you can work through a problem independently and document your process clearly for a distributed team.
Which industries hire the most remote service technicians?
Most remote service technician openings sit in Manufacturing, Electronics & Hardware, and Transportation & Logistics, per current remote listings on Migrate Mate as of September 2026. These sectors rely on distributed teams and remote infrastructure, making it practical to hire technicians who support customers and systems without being physically present.
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