Remote Ticket Agent Jobs
Remote ticket agent jobs are open across the U.S. in travel, entertainment, and customer service, at remote-first companies and distributed customer support teams ranging from entry-level customer service roles to senior ticketing coordinators. Employers hiring remotely right now include Terraboost Media, Clients Blackbox, and The Investor's Edge. See the openings below and apply to the ones that match your experience.
Find Remote Ticket Agent JobsOverview
Showing 5 of 106+ Remote Ticket Agent jobs





The North Carolina Courage, a member of the National Women’s Soccer League (NWSL), is seeking a Ticket Operations Coordinator to join our team. We hire people who help us work smarter, sharper, and more Courageous and this position plays a critical part in ticket operations and elevating fan experience.
Position Summary
This role reports to the Senior Manager, Ticket Operations and Sales in the Ticketing Department.
- Building ticket offer links for sales campaigns and promotional initiatives
-
Managing inbound ticket operations requests, including:
- Seat relocations
- Ticket transfers
- Mobile app support
- Season Ticket Member additional match purchases
- General account servicing
- Processing and fulfilling complimentary ticket requests for front office departments and club personnel
- Managing Community Voucher fulfillment
- Uploading and maintaining Courage Cash balances
-
Providing daily ticketing troubleshooting support for sales representatives and customers
- Including tickets not showing up or NC Courage app not working properly.
- Assisting with box office operations and game day ticket management
- Providing operational coverage when the Sr. Manager of Ticket Sales & Operations is out of the office
- Supports Ticket Sales staff with order processing, payments, and ticket distribution.
- Maintain CRM documentation standards and service response expectations.
- Participate in all NC Courage home matches, membership events, and other assigned Club functions.
QUALIFICATIONS:
- Bachelor's degree in Sports Management, Business, Marketing, Communications, or a related field, or equivalent professional experience.
- Two plus years of experience in ticket sales, membership services, customer success, hospitality, or professional sports.
- Strong understanding of ticketing software and systems (Ticketmaster, and Paciolan are highly preferred).
- Exceptional customer service and relationship-building skills.
- Excellent written and verbal communication skills.
- Highly organized with strong project management and time management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working collaboratively across multiple departments.
- Proficiency with Microsoft Office and CRM platforms.
- Ability to work evenings, weekends, and holidays, including all NC Courage home matches.
- Experience working in a box office.
Preferred Skills & Experience
- Experience with Salesforce CRM.
- Experience with Jump, Ticketmaster, or Paciolan
- Professional sports or live event experience.
- Demonstrated success in Ticket Operations, Customer Service, and Box office operations. Knowledge of sports marketing trends, fan engagement strategies, and sponsorship best practices.
We hire through the lens of our Club Values:
Integrity – Transparent, trustworthy relationships with our fans and ourselves.
Community – Creating a sense of belonging in a diverse, inclusive environment
Accountability – Responsible for our words, our actions, and our results.
Respect – Regard for treating others with dignity and acceptance.
Excellence - Strive towards greatness in ourselves, club, and community and culture.
- Comprehensive Health Benefits. Choose between PPO or HSA options because your health matters on and off the pitch.
- Flexible PTO - We trust you to take the time you need to recharge, reset, and perform at your best. It’s simple: do great work, take great breaks.
- Work-From-Anywhere (2x per year) - Whether it’s visiting family or a change of scenery, enjoy the flexibility to work remotely outside the Raleigh area twice a year.
- Hybrid Work – In office work environment with flexibility to work from home for the 2026 season. The perfect balance for productivity and connection.
- 401(k) - Build your future with our 401(k) plan. Enrollment eligibility starts at 3 months.
- Courage Swag - Rep the badge with pride. Staff receive exclusive team apparel and gear throughout the season plus 4 season tickets to share with friends & family.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
See All 106+ Remote Ticket Agent Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Ticket Agent JobsRemote Ticket Agent Job Market
Who's Hiring
- Terraboost Media56

- Clients Blackbox19

- The Investor's Edge5T
- The Search Market Firm4
- Curvion Blue3

What Employers Look For
The qualifications that appear most often in remote ticket agent jobs.
- High school diploma or equivalent required by most employers
- Experience with reservation or ticketing software such as Sabre, Amadeus, or Tessitura
- Strong verbal communication and customer service skills in fast-paced environments
- Ability to handle cash transactions and maintain accurate financial records
- Availability for shift work including evenings, weekends, and holidays
- Bilingual language skills preferred for roles in high-volume travel or transit hubs
Tips for Your Remote Ticket Agent Job Search
Apply early to remote roles that fit
Migrate Mate lists remote ticket agent openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show your async communication skills upfront
Remote ticket agent employers prioritize candidates who write clearly and resolve issues without back-and-forth. Lead your application materials with examples of written customer resolutions, email escalations you handled, or queue management you owned independently.
Get fluent in remote ticketing tools before applying
Employers expect you to work in Zendesk, Freshdesk, or similar platforms from day one without in-person training. Free trials and certification programs let you build hands-on fluency you can reference directly in your application.
Prepare for async remote interviews
Many remote ticket agent roles use video or written screening assessments before a live interview. Practice answering customer service scenarios in writing and record yourself handling a mock escalation so your responses feel natural and concise on camera.
Remote Ticket Agent Jobs: Frequently Asked Questions
How do I get a remote ticket agent job?
Target remote-first travel companies, online event platforms, and distributed customer support operations, since those are the employers most likely to hire ticket agents remotely. Remote hiring managers screen for strong written communication, the ability to manage a queue without in-person oversight, and familiarity with ticketing or reservation software. Candidates who demonstrate async problem-solving and self-direction early in the process have a clear edge.
Which companies hire remote ticket agents?
Remote ticket agent roles are posted by Terraboost Media, Clients Blackbox, and The Investor's Edge and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first travel brands, online event marketplaces, and distributed customer operations teams in sectors like entertainment and hospitality.
Can you get a remote ticket agent job with no experience?
Yes, but remote entry-level ticket agent roles are harder to land because employers expect you to handle customer issues independently from day one. Online event platforms and remote-first travel startups are more likely to hire entry-level candidates. You can strengthen your application by showing completed ticketing software training, strong written communication samples, or customer-facing volunteer or freelance work.
Do you need a degree for remote ticket agent jobs?
Not always. Most remote employers weigh demonstrated customer service ability, comfort with ticketing or reservation systems, and clear written communication far more heavily than a formal degree. A history of resolving customer issues efficiently, even from non-ticket-agent roles, often matters more to a remote hiring manager than your educational background.
See All 106+ Remote Ticket Agent Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Ticket Agent Jobs