Revenue Optimization Manager Jobs in Charlotte, NC

About this Role

Wells Fargo is seeking a Senior Business Growth Strategy Consultant to join the Global Payments & Liquidity team within Enterprise Functions. This role serves as a trusted advisor to commercial clients, helping them optimize supplier payment strategies, accelerate digital payment adoption, and maximize commercial card and ACH conversion opportunities.

The ideal candidate combines strategic thinking, payment industry expertise, and strong relationship management skills to influence decision-makers, drive measurable business outcomes, and manage a complex portfolio of clients. This individual will proactively identify growth opportunities, develop innovative solutions, streamline processes, and collaborate across internal teams to deliver exceptional client experiences.

In this Role, You Will

Client Strategy & Growth

• Serve as a strategic consultant for complex commercial clients, including organizations with multiple business units, divisions, or affiliated entities.

• Identify, develop, and manage a robust pipeline of supplier payment optimization opportunities to drive growth and revenue generation.

• Partner with clients to evaluate payment practices, supplier segmentation strategies, and conversion opportunities across commercial card, virtual card, and ACH payment channels.

• Develop customized digital payment conversion strategies and implementation roadmaps aligned to each client's business objectives.

• Present data-driven recommendations and best practices to executive decision-makers and treasury leaders.

Digital Payment Conversion & Supplier Enablement

• Lead supplier onboarding and digital payment adoption campaigns for new and existing clients.

• Analyze conversion metrics, supplier enrollment performance, and campaign effectiveness to identify opportunities for increased adoption and growth.

• Educate clients on WellsOne Virtual Card capabilities, ACH optimization strategies, supplier acceptance opportunities, and emerging payment trends.

• Leverage supplier analytics, enrollment data, and industry insights to optimize campaign performance and maximize conversion results.

• Collaborate with dedicated supplier enrollment teams, Visa, Mastercard, and internal partners to enhance supplier outreach effectiveness and improve enrollment outcomes.

Relationship Management & Communication

• Facilitate client kickoff meetings, strategy sessions, and ongoing business reviews.

• Build strong partnerships with Treasury Management Sales, Commercial Card, Product, Operations, and Implementation teams to ensure alignment and execution.

• Communicate complex payment strategies clearly and effectively to clients, stakeholders, and executive audiences.

• Establish expectations, manage timelines, and maintain proactive communication throughout the client lifecycle.

• Influence stakeholders and drive action across multiple internal and external parties to achieve desired outcomes.

Portfolio & Project Management

• Manage a large portfolio of concurrent client initiatives while maintaining high service levels and execution quality.

• Prioritize competing demands, establish clear action plans, and proactively address risks or performance gaps.

• Monitor campaign performance, adjust strategies as needed, and communicate baseline updates and recommendations to clients and internal partners.

• Lead or contribute to strategic initiatives focused on automation, process improvement, scalability, and operational excellence.

• Share best practices, innovative ideas, and market intelligence to continuously improve team performance and client outcomes.

Risk & Compliance

• Educate clients on payment security best practices, including imposter fraud prevention and account takeover risk mitigation.

• Ensure all activities comply with Wells Fargo policies, regulatory requirements, and risk management standards.

• Maintain a strong understanding of applicable operational, compliance, and governance requirements.

Required Qualifications

• 4+ years of Business Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Preferred Qualifications

• Experience supporting commercial payments, treasury management, commercial card, or payables solutions.

• Knowledge of supplier enablement, digital payment conversion, virtual card programs, ACH payments, and payment optimization strategies.

• Ability to consult with executive-level decision-makers and influence strategic business outcomes.

• Experience managing complex client relationships involving multiple stakeholders, business units, or legal entities.

• Strong analytical skills with the ability to interpret performance metrics, conversion data, and client trends.

• Proven ability to manage a large portfolio of clients while balancing competing priorities and deadlines.

• Experience identifying process improvements, automation opportunities, and scalable solutions.

• Excellent communication, presentation, and relationship-building skills.

• Advanced Microsoft Excel skills.

• Demonstrated ability to work independently while collaborating effectively across matrixed teams.

What Success Looks Like

• Drives increased client adoption of digital payment solutions and supplier enrollment opportunities.

• Effectively manages a complex portfolio of customers while maintaining strong service levels and client satisfaction.

• Serves as a trusted strategic advisor to clients and internal partners.

• Identifies innovative opportunities to improve processes, enhance scalability, and accelerate growth.

• Consistently demonstrates strong organization, proactive communication, and strategic problem-solving skills.

Ideal Candidate Profile

This role is ideal for someone who thrives in a fast-paced client-facing environment, enjoys solving complex payment challenges, and can confidently engage executive stakeholders. The successful candidate is highly organized, forward-thinking, data-driven, and passionate about helping clients modernize and optimize their payment strategies while contributing innovative ideas that drive business growth.

Location: 550 S Tryon St. Charlotte, NC

Job Expectations:

• Candidates will be expected to work a hybrid schedule.

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting End Date:

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.