Functional Analyst Jobs in North Carolina
Functional Analyst jobs in North Carolina are in steady demand across enterprise software, healthcare IT, state government systems, and financial services, with openings at every level from entry-level business analyst to senior functional consultant. The heaviest hiring concentrates in the Charlotte, Raleigh-Durham, and Research Triangle Park corridor, where employers like Bank of America, Duke University Health System, and SAS Institute maintain large technology and operations teams. ERP configuration, Salesforce administration, and healthcare information systems are among the most sought-after specialties in the state. Find a role that fits below and apply directly.
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Req ID: 391087
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Software Development Senior Specialist to join our team in Charlotte, North Carolina (US-NC), United States (US).
Job Description:
Job Description - Senior Functional Analyst - Data Connect / Data Integration
Day to Day job Duties: (what this person will do on a daily/weekly basis)
" Lead discovery and requirements sessions with application teams, Product Owners, business stakeholders, platform engineering, production support, and Data Connect product teams to understand data integration needs.
" Gather, analyze, document, and validate business and functional requirements for application onboarding, data feeds, data flows, access, scheduling, notifications, and platform capabilities.
" Create and maintain business requirements, functional specifications, user stories, acceptance criteria, use cases, process flows, and supporting analysis.
" Translate business needs into clear and actionable backlog items with defined scope, dependencies, assumptions, business rules, and validation criteria.
" Facilitate requirement walkthroughs, backlog refinement sessions, prioritization discussions, solution alignment meetings, and stakeholder working sessions.
" Coordinate application onboarding to the Data Connect platform from initial intake through requirements, implementation, testing, release readiness, and operational handoff.
" Guide application teams in understanding platform standards, supported integration patterns, controls, environment requirements, and implementation expectations.
" Partner with architects, engineers, developers, QA, platform specialists, and production support teams to clarify requirements and resolve functional and technical questions.
" Manage feature, enhancement, and application onboarding intake in partnership with application leads and Data Connect stakeholders.
" Maintain JIRA backlog items to ensure requirements, acceptance criteria, dependencies, and supporting information are complete and ready for estimation, prioritization, development, testing, and release.
" Support release planning by evaluating prioritized backlog items, production issues, enterprise mandates, strategic initiatives, business commitments, funding, dependencies, and downstream impacts.
" Track milestones, dependencies, risks, decisions, testing status, change readiness, implementation activities, and follow-up actions.
" Coordinate system integration testing, user acceptance testing, defect triage, business validation, and stakeholder sign-off activities.
" Partner with engineering and production support teams to investigate and triage data-flow failures, access issues, datasource problems, scheduling behavior, performance concerns, and production incidents.
" Collect supporting evidence, document business impact, track ownership, and communicate root-cause findings, remediation plans, status, and closure.
" Support operational readiness reviews, deployment planning, release instructions, implementation communications, and post-production validation.
" Prepare concise project and release status updates, decision materials, issue summaries, and stakeholder communications for delivery teams and leadership.
" Maintain onboarding guides, user documentation, FAQs, process documentation, and platform communication materials.
" Identify opportunities to improve requirements intake, application onboarding, documentation, platform adoption, delivery transparency, and stakeholder experience.
" Serve as the primary functional liaison between business stakeholders, consuming applications, Data Connect product teams, technology teams, and production support.
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
" Minimum 7+ years of experience in Business Analysis, Functional Analysis, Systems Analysis, Product Analysis, Data Management, or Technology Delivery.
" Minimum 5+ years of experience gathering, analyzing, documenting, and validating business and functional requirements.
" Minimum 5+ years of experience creating user stories, acceptance criteria, functional specifications, process flows, use cases, and business requirements.
" Minimum 4+ years of experience working in Agile delivery environments with backlog management, refinement, prioritization, and SDLC practices.
" Minimum 3+ years of experience using JIRA, Confluence, or similar requirements and delivery-management tools.
" Minimum 3+ years of experience coordinating application onboarding, system integration, implementation, or enterprise technology delivery.
" Minimum 3+ years of experience coordinating SIT, UAT, defect management, business validation, release readiness, and production implementation activities.
" Working knowledge of enterprise data integration, data movement, data warehousing, relational databases, and data validation concepts.
" Strong understanding of data integration flows, interfaces, feeds, scheduling, dependencies, data quality, and operational controls.
" Experience working with both business and technical stakeholders and translating complex technology and data concepts into business-friendly language.
" Demonstrated ability to translate business requirements into clear backlog items, functional requirements, acceptance criteria, and actionable delivery tasks.
" Proven ability to manage multiple priorities, identify dependencies, surface risks, facilitate decisions, and drive issues through resolution.
" Strong analytical, problem-solving, facilitation, documentation, organizational, and stakeholder-management skills.
" Strong verbal and written communication skills, with the ability to communicate effectively with technical teams, business users, Product Owners, and senior stakeholders.
" Ability to independently manage requirements and functional-analysis activities from intake through implementation and operational handoff.
" Ability to explain previous project experience in terms of business need, personal contribution, functional analysis, technical collaboration, and delivered outcomes.
Travel:
This position may require occasional travel based on business and project needs. The candidate should be available to participate in onsite meetings, stakeholder workshops, and team sessions when required.
Degree:
Bachelor s degree in Computer Science, Information Technology, Engineering, Business, Data Management, or a related field, or equivalent work experience.
Nice to Have;
" Experience working with enterprise data integration, orchestration, or data management platforms.
" Experience supporting Treasury, Finance, Regulatory Reporting, Risk, Data Governance, or Financial Services initiatives.
" 3+ years of SQL experience for data analysis, validation, troubleshooting, and reconciliation.
" Experience with ETL, Informatica, Oracle/Oracle Exadata, Hadoop, Spark, APIs, data lineage, data quality, monitoring, and orchestration.
" Exposure to Autosys, Airflow, CI/CD, Ansible, Jenkins, Python, or similar technology delivery tools.
" Experience supporting enterprise platform modernization, production controls, data retention, archival, and operational readiness initiatives.
" Experience working with data governance, regulatory controls, audit requirements, or other regulated technology environments.
" Experience supporting large-scale application onboarding and platform adoption initiatives.
" Knowledge of data integration patterns, APIs, batch processing, event-driven integration, and enterprise data flows.
" Experience with JIRA/Confluence administration, dashboards, reporting, and delivery governance
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
See All 8 Functional Analyst Jobs in North Carolina
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Find Functional Analyst JobsFunctional Analyst Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Functional Analyst Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
- Investment & Asset Management
- Consulting & Professional Services
What North Carolina Employers Look For
The qualifications that appear most often in functional analyst jobs across North Carolina.
- Bachelor's degree in information systems, business administration, or a related field required
- Hands-on experience configuring or supporting ERP platforms such as SAP or Oracle
- Ability to gather and document business requirements through stakeholder interviews and workshops
- Experience writing functional specifications, user stories, and test case documentation
- Proficiency with SQL or data analysis tools to validate system outputs and support reporting
- Strong communication skills for translating technical solutions to non-technical business users
Functional Analyst Jobs in North Carolina: Frequently Asked Questions
How do you become a functional analyst in North Carolina?
Becoming a functional analyst in North Carolina typically starts with a bachelor's degree in business, information systems, or a related field. No state-issued license is required for the role, but platform certifications carry real weight with North Carolina employers. Credentials from SAP, Oracle, Salesforce, or the International Institute of Business Analysis are widely recognized by hiring managers in the Charlotte and Research Triangle markets. Building experience through IT support, business operations, or junior analyst roles is the most common path into a first functional analyst position.
How much do functional analysts make in North Carolina?
Functional analysts in North Carolina earn a median of about $106,850 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $73,190 for the lowest 10% to over $166,660 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire functional analysts in North Carolina?
Employers hiring functional analysts in North Carolina right now include Lockheed Martin, ABB, and NTT DATA, based on current listings on Migrate Mate as of October 2026. North Carolina's concentration of major financial institutions in Charlotte and large healthcare systems and technology firms in the Raleigh-Durham area means demand stays consistent throughout the year across multiple industries.
Which North Carolina cities have the most functional analyst jobs?
Charlotte, Cary, and Havelock account for the most functional analyst openings in North Carolina. Charlotte drives volume through its dense concentration of financial services and banking headquarters, while Raleigh, Durham, and the Research Triangle Park corridor attract postings from healthcare IT firms, state government agencies, and established technology companies like SAS Institute that maintain large functional teams in the region.
Are there remote functional analyst jobs in North Carolina?
Yes, and more than most fields. Functional analyst work is largely documentation, configuration, and stakeholder communication, which translates well to remote and hybrid arrangements. About 100% of functional analyst openings tied to North Carolina are remote or hybrid as of October 2026, reflecting the desk-based nature of the role. Requirements-gathering and user-acceptance testing phases are the tasks most commonly performed fully remotely across North Carolina employers.
How can I get hired as a functional analyst in North Carolina with little or no experience?
The most realistic entry path is starting in a business operations, IT helpdesk, or junior QA role at a North Carolina employer that uses ERP or CRM platforms, then moving laterally once you understand the system. Large Charlotte-area financial institutions and Research Triangle healthcare systems such as Duke Health and UNC Health often post entry-level IT analyst and application support roles that feed into functional analyst careers. Completing a Salesforce Administrator or SAP associate certification before applying gives candidates a concrete technical credential that compensates for limited hands-on experience.
Where can I find and apply to functional analyst jobs in North Carolina?
You can find and apply to functional analyst jobs in North Carolina on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find roles that match your background and location, and apply directly to the ones that fit.
See All 8 Functional Analyst Jobs in North Carolina
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