Sales Support Specialist Jobs in Boston, MA
Sales Support Specialist jobs in Boston are in strong demand, concentrated in the Financial District, Back Bay, and the Seaport District across financial services, life sciences, and enterprise technology. Employers actively hiring include Boston Public Health Commission, Boston Medical Center, and Eyebot. See the openings below and apply to the ones that match your experience.
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Showing 5 of 101+ Sales Support Specialist jobs
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
Sales Support Specialist
MMSD Annuity Internal Sales Desk
Full-time, Boston, MA
The Opportunity
MassMutual Strategic Distributors (MMSD) is looking for a Sales Support Specialist to join our Annuity Internal Sales Desk. The Sales Support Specialist will be introduced to the financial services industry, with specific attention to relationship management, growing sales and annuity product knowledge. You will have a strong desire to learn, practice and apply new skills through partnering with talented, experienced sales professionals. You’ll join a team that has a mission to broaden financial wellness and education to communities throughout the country.
This position is designed as a developmental, time-bound role with an expected duration of up to 18 months. During this period, you will build the foundational knowledge, skills, and experiences needed to prepare for future opportunities within the organization. The intended career path for this role is progression into an Internal Wholesaler position, with structured development, coaching, and performance expectations aligned to that goal. Advancement into an Internal Wholesaler role is not guaranteed and will depend on individual performance, demonstrated readiness, and alignment with business needs at the time of transition.
The Team
The team is agile, collaborative and inclusive as they support our diverse distribution partners and advisors. As we continue to grow this team, we have a focused lens on diversity and inclusion. We believe diversity includes the broadest possible range of cultures, backgrounds, experiences and perspectives, while inclusion means creating an environment where all people and ideas are valued. Our goal is to welcome everyone and for all of our employees to feel comfortable bringing their true self to work each and every day.
The Impact
The Internal Sales Desk at MMSD works with distributors in the third-party/independent/national broker-dealer/bank market to sell our fixed and variable annuity products through financial professionals.
In this role you will provide telephonic sales support to Financial Professionals regarding MassMutual annuity products, using a variety of tools, including product illustration software and internal sites. You will communicate with Internal and External Wholesaler colleagues to stay apprised of market trends and industry knowledge. You are proactive in your approach to problem solving and timely in your responses to inquiries.
Key responsibilities include but are not limited to:
- Develop foundational sales, relationship management, and consultative communication skills through ongoing training, coaching, and real-time application
- Support an inbound telephone queue where you will answer product and rate questions, fulfill requests for marketing collateral, application kits, and illustrations
- Route calls to appropriate departments, including forwarding leads to Internal Wholesalers
- Document all activity in the CRM system (Salesforce)
- Run product illustrations, meeting or exceeding established turnaround times on all requests, with 100% accuracy
- Complete fulfillment requests for marketing material
- Build and maintain strong product knowledge including any related economic, industry and competitor information
- Other duties as assigned
Minimum Qualifications
- High School Diploma or equivalent
- 6+ months of customer service, sales, leadership, or relationship-building experience gained through employment, internships, athletics, academic programs, student organizations or volunteer activities
- 1+ year experience with Microsoft Office (Outlook/Excel/PowerPoint)
- FINRA SIE & Series 6 at time of application or must obtain within 6 months of hire
- State Securities License Series 63 at time of application or must obtain within 6 months of hire
- State Life & Health License at time of application or must obtain within 6 months of hire
- Must be able to accommodate a start date of June 7, 2027
Ideal Qualifications
- Bachelor’s Degree
- Prior third party annuity distribution experience
- 1+ year of work experience in customer service or sales
- 1+ year experience in the financial services/insurance industry
- 1+ years of sales support or direct selling experience (with quotas)
- CRM (Salesforce) and customer relationship management experience
- Interest in learning the financial services industry, especially annuity products
- Proven communication skills (both written and verbal)
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-JF1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $55,600-$70,000
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below.
Paid Time Off
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
Health & Well-Being
In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.
Financial Well-Being
In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.
Taking Care
MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.
Giving Back
MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.
Commuter Benefits
MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
Sales Support Specialist
MMSD Annuity Internal Sales Desk
Full-time, Boston, MA
The Opportunity
MassMutual Strategic Distributors (MMSD) is looking for a Sales Support Specialist to join our Annuity Internal Sales Desk. The Sales Support Specialist will be introduced to the financial services industry, with specific attention to relationship management, growing sales and annuity product knowledge. You will have a strong desire to learn, practice and apply new skills through partnering with talented, experienced sales professionals. You’ll join a team that has a mission to broaden financial wellness and education to communities throughout the country.
This position is designed as a developmental, time-bound role with an expected duration of up to 18 months. During this period, you will build the foundational knowledge, skills, and experiences needed to prepare for future opportunities within the organization. The intended career path for this role is progression into an Internal Wholesaler position, with structured development, coaching, and performance expectations aligned to that goal. Advancement into an Internal Wholesaler role is not guaranteed and will depend on individual performance, demonstrated readiness, and alignment with business needs at the time of transition.
The Team
The team is agile, collaborative and inclusive as they support our diverse distribution partners and advisors. As we continue to grow this team, we have a focused lens on diversity and inclusion. We believe diversity includes the broadest possible range of cultures, backgrounds, experiences and perspectives, while inclusion means creating an environment where all people and ideas are valued. Our goal is to welcome everyone and for all of our employees to feel comfortable bringing their true self to work each and every day.
The Impact
The Internal Sales Desk at MMSD works with distributors in the third-party/independent/national broker-dealer/bank market to sell our fixed and variable annuity products through financial professionals.
In this role you will provide telephonic sales support to Financial Professionals regarding MassMutual annuity products, using a variety of tools, including product illustration software and internal sites. You will communicate with Internal and External Wholesaler colleagues to stay apprised of market trends and industry knowledge. You are proactive in your approach to problem solving and timely in your responses to inquiries.
Key responsibilities include but are not limited to:
- Develop foundational sales, relationship management, and consultative communication skills through ongoing training, coaching, and real-time application
- Support an inbound telephone queue where you will answer product and rate questions, fulfill requests for marketing collateral, application kits, and illustrations
- Route calls to appropriate departments, including forwarding leads to Internal Wholesalers
- Document all activity in the CRM system (Salesforce)
- Run product illustrations, meeting or exceeding established turnaround times on all requests, with 100% accuracy
- Complete fulfillment requests for marketing material
- Build and maintain strong product knowledge including any related economic, industry and competitor information
- Other duties as assigned
Minimum Qualifications
- High School Diploma or equivalent
- 6+ months of customer service, sales, leadership, or relationship-building experience gained through employment, internships, athletics, academic programs, student organizations or volunteer activities
- 1+ year experience with Microsoft Office (Outlook/Excel/PowerPoint)
- FINRA SIE & Series 6 at time of application or must obtain within 6 months of hire
- State Securities License Series 63 at time of application or must obtain within 6 months of hire
- State Life & Health License at time of application or must obtain within 6 months of hire
- Must be able to accommodate a start date of June 7, 2027
Ideal Qualifications
- Bachelor’s Degree
- Prior third party annuity distribution experience
- 1+ year of work experience in customer service or sales
- 1+ year experience in the financial services/insurance industry
- 1+ years of sales support or direct selling experience (with quotas)
- CRM (Salesforce) and customer relationship management experience
- Interest in learning the financial services industry, especially annuity products
- Proven communication skills (both written and verbal)
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-JF1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $55,600-$70,000
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below.
Paid Time Off
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
Health & Well-Being
In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.
Financial Well-Being
In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.
Taking Care
MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.
Giving Back
MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.
Commuter Benefits
MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.
See All 101+ Sales Support Specialist Jobs in Boston
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Find Sales Support Specialist JobsSales Support Specialist Job Market in Boston
Who's Hiring
- Boston Public Health Commission15
- Boston Medical Center11
- Eyebot7
- Merck KGaA7
- Renovo Solutions7
Top Industries Hiring
- Staffing & Recruiting
- Consulting & Professional Services
Sales Support Specialist Jobs in Boston: Frequently Asked Questions
How do I get a sales support specialist job in Boston?
Focus your search on Boston's Financial District, Back Bay, and Seaport District, where financial services firms, biotech companies, and enterprise software providers concentrate most of their sales operations. Candidates who stand out typically bring CRM proficiency, experience with quote-to-cash workflows, and familiarity with complex B2B sales cycles. Networking through Boston's active fintech and life sciences professional communities also gives local applicants a meaningful edge.
Which companies hire sales support specialists in Boston?
Companies currently hiring sales support specialists in Boston include Boston Public Health Commission, Boston Medical Center, and Eyebot, per current listings on Migrate Mate as of September 2026. Boston's mix of global financial institutions, growing biotech firms, and mid-market technology companies means a wide range of employer sizes and sales models are represented in the local market.
Are there remote sales support specialist jobs in Boston?
Yes, though availability depends on the role, sales support work tied to order processing, contract coordination, and CRM administration tends to be more remote-friendly than roles requiring in-office collaboration with sales teams or client-facing support. About 73% of sales support specialist openings tied to Boston are remote or hybrid as of September 2026. Roles supporting enterprise software and financial technology companies in Boston are the most likely to offer hybrid arrangements.
How can I get a sales support specialist job in Boston with little or no experience?
The most realistic entry path in Boston is through administrative or customer service roles at financial services firms, biotech companies, or enterprise software providers in the Seaport or Back Bay areas, where sales operations teams often promote from within. Coordinator and sales operations assistant titles are the most common stepping stones. Proficiency in Salesforce or HubSpot and exposure to contract or proposal workflows makes entry-level candidates noticeably more competitive with Boston employers.
Which industries hire the most sales support specialists in Boston?
The sectors hiring the most sales support specialists in Boston are Staffing & Recruiting and Consulting & Professional Services, based on current listings on Migrate Mate as of September 2026. Boston's dense concentration of financial services headquarters, world-class research hospitals, and a rapidly expanding life sciences corridor makes these industries the primary drivers of local sales support demand.
Related Jobs in Massachusetts
See All 101+ Sales Support Specialist Jobs in Boston
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