Salesforce Business Analyst Jobs
Salesforce Business Analyst jobs are open across technology, financial services, healthcare, and consulting, at every level from entry-level to senior and lead, with specializations in CRM implementation, process optimization, and Salesforce platform configuration. Find a role that fits from the openings below and apply directly.
Find JobsLooking for remote work? View remote salesforce business analyst jobs →Overview
Open roles79
Top stateTexas
Top employerDaikin/Goodman Manufacturing
Top cityWaller, TX
Work type50% Hybrid
Top industryTechnology
Showing 5 of 79+ Salesforce Business Analyst jobs
Senior Business Analyst (Salesforce)
We won't show you this job again
Added 2d ago
Jostens
Senior Business Analyst (Salesforce)
Minneapolis, Minnesota
Added 2d ago
Senior Manager, Salesforce & Business Systems
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Added 2d ago
Move Concierge
Senior Manager, Salesforce & Business Systems
Farmers Branch, Texas
Added 2d ago
Sr. Salesforce Developer & GTM Systems Architect
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Added 3d ago
Spin.AI
Sr. Salesforce Developer & GTM Systems Architect
Los Angeles, California
Added 3d ago
T
Salesforce & Tableau Data Systems Specialist
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T
Added 3d ago
Take Stock in Children of Florida
Salesforce & Tableau Data Systems Specialist
Florida
Added 3d ago
Salesforce Technical Business Analyst
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Added 5d ago
OSI Digital
Salesforce Technical Business Analyst
Portland, Oregon
Added 5d ago
Added 2d ago
Senior Business Analyst (Salesforce)
Jostens·Minneapolis, Minnesota
Job functions:
$95k - $105k/yr
Hybrid
Bachelor's degree in business
1,001-5,000 employees
Job Description
Senior Business Analyst (Salesforce)
HYBRID | ONSITE AT JOSTENS’ MINNEAPOLIS HEADQUARTERS 3 DAYS/WEEK
Under limited direction, the Senior Business Analyst partners with business stakeholders to understand objectives, analyze current processes, and define improvements supported by Salesforce.
The role focuses on Sales Cloud, Service Cloud, integrations, and core platform capabilities.
It translates business needs into clear requirements, process models, user stories, acceptance criteria, and test scenarios for Salesforce administrators, developers, and support teams.
The Sr. Business Analyst applies knowledge of platform features and constraints to help teams make sound solution decisions while improving user experience, adoption, data quality, and operational effectiveness.
Responsibilities
Business process analysis and improvement
- Elicit and analyze business objectives, challenges, requirements, and success measures through interviews, workshops, observation, and review of operational data.
- Document current-state processes, identify root causes and improvement opportunities, and design practical future-state processes.
- Create process flows and other analysis artifacts that clarify roles, decisions, business rules, handoffs, and system interactions.
Requirements definition and delivery planning
- Translate business needs into clear, testable functional and nonfunctional requirements, user stories, acceptance criteria, and supporting documentation.
- Work with product owners and delivery teams to refine scope, clarify priorities, identify dependencies, and maintain backlog readiness.
- Support estimation, sprint planning, demonstrations, retrospectives, and other delivery activities as appropriate.
Salesforce solution collaboration
- Apply knowledge of Sales Cloud, Service Cloud, integrations, and core Salesforce capabilities to evaluate options and align proposed solutions with business outcomes.
- Partner with Salesforce administrators, developers, architects, integration teams, and support personnel to clarify requirements and resolve functional questions.
- Identify process, data, security, integration, reporting, and user-experience considerations early in the solution lifecycle.
Testing, release, and implementation support
- Develop test strategies, scenarios, and cases; coordinate and support system testing and user acceptance testing.
- Validate delivered functionality against approved requirements and acceptance criteria, document defects, and support timely resolution.
- Assist with release readiness, implementation planning, production validation, and transition to ongoing support.
Stakeholder communication, training, and adoption
- Communicate requirements, decisions, risks, dependencies, and delivery status clearly to business and technical audiences.
- Develop or contribute to process documentation, release communications, training materials, and knowledge articles.
- Gather feedback, monitor adoption and business outcomes, and recommend follow-up improvements.
Continuous improvement and related responsibilities
- Promote consistent business-analysis, testing, and documentation practices across Salesforce initiatives.
- Remain current on relevant Salesforce capabilities, business-analysis practices, and emerging technology.
- Perform other related responsibilities as assigned.
Required Qualifications:
- Bachelor's degree in business, information systems, technology, or a related discipline, or an equivalent combination of education and directly related experience.
- At least 5 years of progressive business-analysis experience, including requirements elicitation, process analysis, process modeling, solution evaluation, and stakeholder facilitation.
- At least 4 years of experience supporting Salesforce initiatives or Salesforce-enabled business processes.
- Working knowledge of Sales Cloud, Service Cloud, core Salesforce platform capabilities, and common integration concepts.
- Demonstrated ability to translate business needs into process flows, functional requirements, user stories, acceptance criteria, and test scenarios for administrators, developers, and support teams.
- Experience planning and supporting system testing and user acceptance testing, including defect documentation and resolution follow-through.
- Strong analytical and problem-solving skills, including root-cause analysis, data-informed decision-making, and the ability to draw sound conclusions from complex or incomplete information.
- Excellent written, verbal, presentation, and facilitation skills, with the ability to communicate effectively with both business and technical audiences.
- Ability to manage multiple priorities, work with confidential information, adapt to changing business needs and technology, and contribute effectively in a team environment.
Preferred Qualifications:
- Experience working within Agile delivery processes, including backlog refinement, sprint planning, reviews, and retrospectives.
- Experience using Jira to manage user stories, acceptance criteria, dependencies, defects, and delivery status
LOVE WHERE YOU WORK:
- We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
- We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
- We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
- We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
- We care about your development. We support tuition reimbursement after 6 months of service.
- We believe in pay transparency. The salary range is $95,000 to $105,000 with annual bonus eligibility.
APPLICATION DEADLINE: October 15, 2026
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
ALL ABOUT TECHNOLOGY:
Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Technology Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Jostens
Senior Business Analyst (Salesforce)
Minneapolis, Minnesota
Added 2d ago1,001-5,000 employees
Job functions:
$95k - $105k/yr
Hybrid
Bachelor's degree in business
Job Description
Senior Business Analyst (Salesforce)
HYBRID | ONSITE AT JOSTENS’ MINNEAPOLIS HEADQUARTERS 3 DAYS/WEEK
Under limited direction, the Senior Business Analyst partners with business stakeholders to understand objectives, analyze current processes, and define improvements supported by Salesforce.
The role focuses on Sales Cloud, Service Cloud, integrations, and core platform capabilities.
It translates business needs into clear requirements, process models, user stories, acceptance criteria, and test scenarios for Salesforce administrators, developers, and support teams.
The Sr. Business Analyst applies knowledge of platform features and constraints to help teams make sound solution decisions while improving user experience, adoption, data quality, and operational effectiveness.
Responsibilities
Business process analysis and improvement
- Elicit and analyze business objectives, challenges, requirements, and success measures through interviews, workshops, observation, and review of operational data.
- Document current-state processes, identify root causes and improvement opportunities, and design practical future-state processes.
- Create process flows and other analysis artifacts that clarify roles, decisions, business rules, handoffs, and system interactions.
Requirements definition and delivery planning
- Translate business needs into clear, testable functional and nonfunctional requirements, user stories, acceptance criteria, and supporting documentation.
- Work with product owners and delivery teams to refine scope, clarify priorities, identify dependencies, and maintain backlog readiness.
- Support estimation, sprint planning, demonstrations, retrospectives, and other delivery activities as appropriate.
Salesforce solution collaboration
- Apply knowledge of Sales Cloud, Service Cloud, integrations, and core Salesforce capabilities to evaluate options and align proposed solutions with business outcomes.
- Partner with Salesforce administrators, developers, architects, integration teams, and support personnel to clarify requirements and resolve functional questions.
- Identify process, data, security, integration, reporting, and user-experience considerations early in the solution lifecycle.
Testing, release, and implementation support
- Develop test strategies, scenarios, and cases; coordinate and support system testing and user acceptance testing.
- Validate delivered functionality against approved requirements and acceptance criteria, document defects, and support timely resolution.
- Assist with release readiness, implementation planning, production validation, and transition to ongoing support.
Stakeholder communication, training, and adoption
- Communicate requirements, decisions, risks, dependencies, and delivery status clearly to business and technical audiences.
- Develop or contribute to process documentation, release communications, training materials, and knowledge articles.
- Gather feedback, monitor adoption and business outcomes, and recommend follow-up improvements.
Continuous improvement and related responsibilities
- Promote consistent business-analysis, testing, and documentation practices across Salesforce initiatives.
- Remain current on relevant Salesforce capabilities, business-analysis practices, and emerging technology.
- Perform other related responsibilities as assigned.
Required Qualifications:
- Bachelor's degree in business, information systems, technology, or a related discipline, or an equivalent combination of education and directly related experience.
- At least 5 years of progressive business-analysis experience, including requirements elicitation, process analysis, process modeling, solution evaluation, and stakeholder facilitation.
- At least 4 years of experience supporting Salesforce initiatives or Salesforce-enabled business processes.
- Working knowledge of Sales Cloud, Service Cloud, core Salesforce platform capabilities, and common integration concepts.
- Demonstrated ability to translate business needs into process flows, functional requirements, user stories, acceptance criteria, and test scenarios for administrators, developers, and support teams.
- Experience planning and supporting system testing and user acceptance testing, including defect documentation and resolution follow-through.
- Strong analytical and problem-solving skills, including root-cause analysis, data-informed decision-making, and the ability to draw sound conclusions from complex or incomplete information.
- Excellent written, verbal, presentation, and facilitation skills, with the ability to communicate effectively with both business and technical audiences.
- Ability to manage multiple priorities, work with confidential information, adapt to changing business needs and technology, and contribute effectively in a team environment.
Preferred Qualifications:
- Experience working within Agile delivery processes, including backlog refinement, sprint planning, reviews, and retrospectives.
- Experience using Jira to manage user stories, acceptance criteria, dependencies, defects, and delivery status
LOVE WHERE YOU WORK:
- We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
- We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
- We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
- We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
- We care about your development. We support tuition reimbursement after 6 months of service.
- We believe in pay transparency. The salary range is $95,000 to $105,000 with annual bonus eligibility.
APPLICATION DEADLINE: October 15, 2026
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
ALL ABOUT TECHNOLOGY:
Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Technology Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Salesforce Business Analyst Jobs by Experience Level
See All 79 Salesforce Business Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSalesforce Business Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Chemicals & Materials
- Energy
- Insurance
- Medical Devices
What Employers Look For
The qualifications that appear most often in salesforce business analyst jobs.
- Salesforce Administrator certification or equivalent platform credential required
- Two or more years of hands-on Salesforce configuration and administration experience
- Proficiency in gathering and documenting business requirements from cross-functional stakeholders
- Experience writing user stories, process flows, and functional specifications
- Familiarity with Agile or Scrum delivery frameworks and sprint ceremonies
- Bachelor's degree in business, information systems, computer science, or a related field
Tips for Your Salesforce Business Analyst Job Search
List your Salesforce certifications prominently
Hiring managers scan for credentials before reading your experience. Put your Salesforce Administrator, Business Analyst, or Platform App Builder certifications near the top of your resume, not buried in a skills section at the bottom.
Quantify your process improvement outcomes
Vague phrases like 'improved efficiency' won't stand out. Describe the specific workflow you redesigned, the number of manual steps eliminated, or the adoption rate you drove after a Salesforce rollout to give reviewers something concrete to evaluate.
Tailor your resume to the Salesforce cloud in the posting
Sales Cloud, Service Cloud, and Marketing Cloud require different configuration knowledge. Read each job description closely and mirror the exact Salesforce cloud terminology the employer uses so your resume clears automated screening.
Apply early to roles that fit
Migrate Mate lists salesforce business analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for stakeholder-scenario interview questions
Interviewers frequently ask how you handle conflicting requirements between business users and technical teams. Practice walking through a real example where you gathered requirements, identified gaps, and got stakeholders aligned before the build phase started.
Follow up with a use-case summary after interviews
Send a follow-up note within 24 hours that references a specific business problem discussed in the interview and briefly outlines how you'd approach solving it in Salesforce. It demonstrates analytical thinking and keeps your name in front of the hiring team.
Salesforce Business Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most salesforce business analysts?
The companies hiring the most salesforce business analysts right now include Daikin/Goodman Manufacturing, ICF, and Georgia-Pacific, with the largest share of openings in Texas, California, and Illinois, based on current listings on Migrate Mate as of September 2026. Demand is particularly concentrated in consulting firms and large enterprises undergoing CRM modernization or cloud migration projects.
How many salesforce business analyst jobs are remote?
About 82% of salesforce business analyst openings are fully remote or hybrid as of September 2026, reflecting the platform's cloud-native nature and the documentation-heavy workflow that translates well to distributed teams. Roles focused on requirements gathering and user acceptance testing tend to be the most remote-friendly, while implementation-heavy positions often require some on-site stakeholder access.
How do you become a salesforce business analyst?
Start by earning the Salesforce Administrator certification, which establishes foundational platform knowledge that employers treat as a baseline credential. Build hands-on experience through a free Trailhead developer org, then pursue the Salesforce Certified Business Analyst credential to signal readiness for requirements-gathering roles. Pair that with demonstrated experience writing user stories or process documentation in any professional context, even outside Salesforce.
Can you get hired as a salesforce business analyst with little experience?
Yes, entry-level salesforce business analyst roles exist, particularly at consulting partners and implementation firms that train associates on the job. The clearest path in without deep experience is completing your Salesforce Administrator certification, building a portfolio of Trailhead Superbadges, and applying to associate-level BA or CRM analyst roles that list certification as the primary requirement rather than years of experience.
What does the salesforce business analyst interview process look like?
Most processes run three to four rounds. An initial recruiter screen is followed by a hiring manager conversation focused on your Salesforce experience and how you approach requirement gathering. A technical or scenario-based round then tests your ability to translate a business problem into a Salesforce solution. Final rounds typically involve a panel with stakeholders or a take-home exercise asking you to map out a process or write user stories from a brief.
Where can I find and apply to salesforce business analyst jobs?
You can find and apply to salesforce business analyst jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and Salesforce specialization, then apply directly to each one that fits.
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