Salesforce Business Analyst Jobs
Salesforce Business Analyst jobs are open across technology, financial services, healthcare, and consulting, at every level from entry-level to senior and lead, with specializations in CRM implementation, process optimization, and Salesforce platform configuration. Find a role that fits from the openings below and apply directly.
Find JobsLooking for remote work? View remote salesforce business analyst jobs →Overview
Showing 5 of 96+ Salesforce Business Analyst jobs
Position Summary
Are you a strong communicator who likes to think critically? Join our Life Sciences team as a Business Systems Analyst who serves as an important liaison between various internal departments and IT, leading the development and implementation of systems enhancements and changes. In this role, you will lead training to support new software implementation and drive the ongoing adoption. You will also provide ongoing technical and process support and assist with the development and testing of software changes.
Location: *This is a hybrid position, must be within a commutable distance to Mentor, Ohio with expectation to be on-site 2-3 days per week.
This role is not eligible for Visa Sponsorship or H1B Transfer.
What You'll do as a Business Systems Analyst
- Interact with all levels of the Life Sciences Service Business to identify system bugs and enhancements, including writing requirements documents, user stories, functional documentation and business process documentation, to ensure positive user experience.
- Work with Operation Managers and IT Business Relationship Manager to identify process and system enhancements to meet business needs, including acting as the IT liaison.
- Assist with the development, testing, and communication of system releases and upgrades.
- Maintain and deliver user training to support new systems enhancements or system implementation and support ongoing adoption.
- Exhibits a commitment to the shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for customer satisfaction, and satisfying the customer’s needs with a sense of urgency.
The Experience, Skills and Abilities Needed
Required:
- Bachelor's Degree required
- Minimum of 3 years related Salesforce experience required
- Experience with functional requirements, process documentation for system enhancements and writing user stories
Preferred:
- Salesforce Certified Business Analyst or other Salesforce certification preferred
- Understanding of Salesforce Field Service functionalities (scheduling, Mobile, Dispatch Console, Assets, Work Orders) preferred
- 2 years of analysis-related or project management experience preferred
- Experience with Jira is helpful
Skills:
- Ability to analyze and map complex field service workflows
- Strong communication, problem solving, collaboration, critical thinking, and stakeholder management skills
- Proficiency with Microsoft Office products and Oracle (or similar ERP system)
- Strong organization, planning, and analytical skills
- Demonstrates initiative and adaptability, and develops innovative solutions to problems
- Builds and maintains positive relationships with internal and external customers
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
-
Excellent opportunities for advancement in a stable long-term career
#LI-SA2
#ZRSA-1
#LI-Hybrid
Pay range for this opportunity is $68,638 - $88,825. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Position Summary
Are you a strong communicator who likes to think critically? Join our Life Sciences team as a Business Systems Analyst who serves as an important liaison between various internal departments and IT, leading the development and implementation of systems enhancements and changes. In this role, you will lead training to support new software implementation and drive the ongoing adoption. You will also provide ongoing technical and process support and assist with the development and testing of software changes.
Location: *This is a hybrid position, must be within a commutable distance to Mentor, Ohio with expectation to be on-site 2-3 days per week.
This role is not eligible for Visa Sponsorship or H1B Transfer.
What You'll do as a Business Systems Analyst
- Interact with all levels of the Life Sciences Service Business to identify system bugs and enhancements, including writing requirements documents, user stories, functional documentation and business process documentation, to ensure positive user experience.
- Work with Operation Managers and IT Business Relationship Manager to identify process and system enhancements to meet business needs, including acting as the IT liaison.
- Assist with the development, testing, and communication of system releases and upgrades.
- Maintain and deliver user training to support new systems enhancements or system implementation and support ongoing adoption.
- Exhibits a commitment to the shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for customer satisfaction, and satisfying the customer’s needs with a sense of urgency.
The Experience, Skills and Abilities Needed
Required:
- Bachelor's Degree required
- Minimum of 3 years related Salesforce experience required
- Experience with functional requirements, process documentation for system enhancements and writing user stories
Preferred:
- Salesforce Certified Business Analyst or other Salesforce certification preferred
- Understanding of Salesforce Field Service functionalities (scheduling, Mobile, Dispatch Console, Assets, Work Orders) preferred
- 2 years of analysis-related or project management experience preferred
- Experience with Jira is helpful
Skills:
- Ability to analyze and map complex field service workflows
- Strong communication, problem solving, collaboration, critical thinking, and stakeholder management skills
- Proficiency with Microsoft Office products and Oracle (or similar ERP system)
- Strong organization, planning, and analytical skills
- Demonstrates initiative and adaptability, and develops innovative solutions to problems
- Builds and maintains positive relationships with internal and external customers
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
-
Excellent opportunities for advancement in a stable long-term career
#LI-SA2
#ZRSA-1
#LI-Hybrid
Pay range for this opportunity is $68,638 - $88,825. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Salesforce Business Analyst Jobs by Experience Level
See All 96 Salesforce Business Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSalesforce Business Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software10
- Medical Devices2
- Chemicals & Materials2
- Healthcare & Medical Services2
- Consulting & Professional Services2
What Employers Look For
The qualifications that appear most often in salesforce business analyst jobs.
- Salesforce Administrator certification or equivalent platform credential required
- Two or more years of hands-on Salesforce configuration and administration experience
- Proficiency in gathering and documenting business requirements from cross-functional stakeholders
- Experience writing user stories, process flows, and functional specifications
- Familiarity with Agile or Scrum delivery frameworks and sprint ceremonies
- Bachelor's degree in business, information systems, computer science, or a related field
Tips for Your Salesforce Business Analyst Job Search
List your Salesforce certifications prominently
Hiring managers scan for credentials before reading your experience. Put your Salesforce Administrator, Business Analyst, or Platform App Builder certifications near the top of your resume, not buried in a skills section at the bottom.
Quantify your process improvement outcomes
Vague phrases like 'improved efficiency' won't stand out. Describe the specific workflow you redesigned, the number of manual steps eliminated, or the adoption rate you drove after a Salesforce rollout to give reviewers something concrete to evaluate.
Tailor your resume to the Salesforce cloud in the posting
Sales Cloud, Service Cloud, and Marketing Cloud require different configuration knowledge. Read each job description closely and mirror the exact Salesforce cloud terminology the employer uses so your resume clears automated screening.
Apply early to roles that fit
Migrate Mate lists salesforce business analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for stakeholder-scenario interview questions
Interviewers frequently ask how you handle conflicting requirements between business users and technical teams. Practice walking through a real example where you gathered requirements, identified gaps, and got stakeholders aligned before the build phase started.
Follow up with a use-case summary after interviews
Send a follow-up note within 24 hours that references a specific business problem discussed in the interview and briefly outlines how you'd approach solving it in Salesforce. It demonstrates analytical thinking and keeps your name in front of the hiring team.
Salesforce Business Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most salesforce business analysts?
The companies hiring the most salesforce business analysts right now include Guidehouse, Daikin/Goodman Manufacturing, and ICF, with the largest share of openings in California, Texas, and Illinois, based on current listings on Migrate Mate as of August 2026. Demand is particularly concentrated in consulting firms and large enterprises undergoing CRM modernization or cloud migration projects.
How many salesforce business analyst jobs are remote?
About 83% of salesforce business analyst openings are fully remote or hybrid as of August 2026, reflecting the platform's cloud-native nature and the documentation-heavy workflow that translates well to distributed teams. Roles focused on requirements gathering and user acceptance testing tend to be the most remote-friendly, while implementation-heavy positions often require some on-site stakeholder access.
How do you become a salesforce business analyst?
Start by earning the Salesforce Administrator certification, which establishes foundational platform knowledge that employers treat as a baseline credential. Build hands-on experience through a free Trailhead developer org, then pursue the Salesforce Certified Business Analyst credential to signal readiness for requirements-gathering roles. Pair that with demonstrated experience writing user stories or process documentation in any professional context, even outside Salesforce.
Can you get hired as a salesforce business analyst with little experience?
Yes, entry-level salesforce business analyst roles exist, particularly at consulting partners and implementation firms that train associates on the job. The clearest path in without deep experience is completing your Salesforce Administrator certification, building a portfolio of Trailhead Superbadges, and applying to associate-level BA or CRM analyst roles that list certification as the primary requirement rather than years of experience.
What does the salesforce business analyst interview process look like?
Most processes run three to four rounds. An initial recruiter screen is followed by a hiring manager conversation focused on your Salesforce experience and how you approach requirement gathering. A technical or scenario-based round then tests your ability to translate a business problem into a Salesforce solution. Final rounds typically involve a panel with stakeholders or a take-home exercise asking you to map out a process or write user stories from a brief.
Where can I find and apply to salesforce business analyst jobs?
You can find and apply to salesforce business analyst jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and Salesforce specialization, then apply directly to each one that fits.
See All 96 Salesforce Business Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs