Mid Level Security Operations Center Jobs
Mid level security operations center jobs go to analysts ready to own incident response workflows, mentor junior team members, and make triage decisions with limited escalation. Openings run across Science & Research, Distribution & Wholesale, and Healthcare & Medical Services, with Labcorp, MidFirst Bank, and CEVA Logistics competing for security operations center professionals at this level now.
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Showing 5 of 6+ Mid Level Security Operations Center jobs
Work Schedule
First Shift (Days)
Environmental Conditions
Office
Job Description
DESCRIPTION:
The RSOC Supervisor is responsible for program-level leadership of the Regional Security Operations Center (RSOC) supporting sites onboard to the RSOC. This operationally focused supervisor provides high-level oversight of RSOC performance, defines and enforces alarm triage and escalation policy, acts as the regional security systems specialist, and leads onboarding and continuous improvement for RSOC-supported sites. The RSOC Supervisor sets standards, governs operational outcomes, and escalates incidents and systemic issues.
How you will make an impact:
- Serve as the program owner for RSOC operations within the assigned region: set RSOC strategy, governance, operational standards and KPIs.
- Provide high-level supervision of RSOC performance and staffing models (scheduling, readiness, coverage).
- Lead executive- and regional-level reporting on RSOC activity, trends, and KPIs (alarm handling times, false-alarm rates, incident closure metrics).
- Define and maintain the alarm triage matrix, escalation playbooks and operator SOPs for access control, intrusion and life-safety events; ensure consistent, auditable responses across onboarded sites.
- Own incident-handling standards and post-incident review processes; coordinate root-cause analysis and systemic remediation with site stakeholders.
- Ensure shift-to-shift pass-down quality and enforce accurate incident documentation and reporting practices.
- Act as the regional access control specialist: set access provisioning/revocation policies, validate access control system configurations and S2 views/dashboards used by operators, and own access-control-related exception processes.
- Troubleshoot escalated access control issues and coordinate with Security Systems Engineers, IT and vendors for technical remediation.
- Maintain processes for badge administration and access-related requests routed to the RSOC.
- Lead RSOC onboarding for sites: validate system readiness (access control, video, visitor management), define alarm mapping and escalation paths, assign monitoring profiles and confirm operational playbooks.
- Develop and maintain operator training curricula, run competency assessments and periodic drills; set minimum operator proficiencies.
- Implement QA practices for operator performance and system monitoring (VMS, access control, incident platforms).
- Drive continual improvement — implement automation, tuning rules and processes that reduce manual tasks and false alarms.
- Serve as the RSOC's primary point-of-contact for regional Facilities, IT, HR, site security leadership and compliance teams.
- Ensure RSOC policies and operations comply with applicable regional privacy/regulatory requirements (e.g., GDPR) and local audit needs.
- Own program-level vendor relationship management and contracts oversight (service-level expectations, escalations).
REQUIREMENTS
How you will get here:
Minimum requirements / qualifications:
- 5+ years in physical security or security operations, with SOC/monitoring center experience.
- 3+ years supervisory or program-lead experience managing operational teams (or programs) in a multi-shift environment.
- Hands-on experience with access control systems and SOC monitoring tools (S2 Global preferred).
- Strong knowledge of VMS/CCTV, visitor management, mass notification and incident management platforms.
- Experience writing SOPs, escalation matrices and operator training programs.
- Strong verbal and written communication skills and demonstrated stakeholder management.
- Flexibility for shift work and ability to respond to incidents outside standard hours.
Preferred qualifications:
- Prior experience supervising regional SOC/RSOC programs or onboarding multiple sites into a centralized SOC.
- Familiarity with Milestone Corporate XProtect, Enterprise Visitor Management, and Lenel S2 Global Access Control.
- Experience in controlled substance / DEA vault security programs a plus.
- Associate's or bachelor's degree in Information Systems, Security Management or related field.
Competencies:
- Strategic, program-level thinker who can operationalize policy into measurable outcomes.
- Strong leader and coach; able to set clear standards and drive contractor/operator performance.
- Detail-oriented, process-driven and collaborative across IT, Facilities and regional leadership.
Reporting & work environment:
- Reports to the Global Technical Security Senior Manager
- FTE role requiring onsite presence. Occasional travel for onboarding or incident response.
All other duties as assigned.
Work Schedule
First Shift (Days)
Environmental Conditions
Office
Job Description
DESCRIPTION:
The RSOC Supervisor is responsible for program-level leadership of the Regional Security Operations Center (RSOC) supporting sites onboard to the RSOC. This operationally focused supervisor provides high-level oversight of RSOC performance, defines and enforces alarm triage and escalation policy, acts as the regional security systems specialist, and leads onboarding and continuous improvement for RSOC-supported sites. The RSOC Supervisor sets standards, governs operational outcomes, and escalates incidents and systemic issues.
How you will make an impact:
- Serve as the program owner for RSOC operations within the assigned region: set RSOC strategy, governance, operational standards and KPIs.
- Provide high-level supervision of RSOC performance and staffing models (scheduling, readiness, coverage).
- Lead executive- and regional-level reporting on RSOC activity, trends, and KPIs (alarm handling times, false-alarm rates, incident closure metrics).
- Define and maintain the alarm triage matrix, escalation playbooks and operator SOPs for access control, intrusion and life-safety events; ensure consistent, auditable responses across onboarded sites.
- Own incident-handling standards and post-incident review processes; coordinate root-cause analysis and systemic remediation with site stakeholders.
- Ensure shift-to-shift pass-down quality and enforce accurate incident documentation and reporting practices.
- Act as the regional access control specialist: set access provisioning/revocation policies, validate access control system configurations and S2 views/dashboards used by operators, and own access-control-related exception processes.
- Troubleshoot escalated access control issues and coordinate with Security Systems Engineers, IT and vendors for technical remediation.
- Maintain processes for badge administration and access-related requests routed to the RSOC.
- Lead RSOC onboarding for sites: validate system readiness (access control, video, visitor management), define alarm mapping and escalation paths, assign monitoring profiles and confirm operational playbooks.
- Develop and maintain operator training curricula, run competency assessments and periodic drills; set minimum operator proficiencies.
- Implement QA practices for operator performance and system monitoring (VMS, access control, incident platforms).
- Drive continual improvement — implement automation, tuning rules and processes that reduce manual tasks and false alarms.
- Serve as the RSOC's primary point-of-contact for regional Facilities, IT, HR, site security leadership and compliance teams.
- Ensure RSOC policies and operations comply with applicable regional privacy/regulatory requirements (e.g., GDPR) and local audit needs.
- Own program-level vendor relationship management and contracts oversight (service-level expectations, escalations).
REQUIREMENTS
How you will get here:
Minimum requirements / qualifications:
- 5+ years in physical security or security operations, with SOC/monitoring center experience.
- 3+ years supervisory or program-lead experience managing operational teams (or programs) in a multi-shift environment.
- Hands-on experience with access control systems and SOC monitoring tools (S2 Global preferred).
- Strong knowledge of VMS/CCTV, visitor management, mass notification and incident management platforms.
- Experience writing SOPs, escalation matrices and operator training programs.
- Strong verbal and written communication skills and demonstrated stakeholder management.
- Flexibility for shift work and ability to respond to incidents outside standard hours.
Preferred qualifications:
- Prior experience supervising regional SOC/RSOC programs or onboarding multiple sites into a centralized SOC.
- Familiarity with Milestone Corporate XProtect, Enterprise Visitor Management, and Lenel S2 Global Access Control.
- Experience in controlled substance / DEA vault security programs a plus.
- Associate's or bachelor's degree in Information Systems, Security Management or related field.
Competencies:
- Strategic, program-level thinker who can operationalize policy into measurable outcomes.
- Strong leader and coach; able to set clear standards and drive contractor/operator performance.
- Detail-oriented, process-driven and collaborative across IT, Facilities and regional leadership.
Reporting & work environment:
- Reports to the Global Technical Security Senior Manager
- FTE role requiring onsite presence. Occasional travel for onboarding or incident response.
All other duties as assigned.
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Top Industries Hiring
- Science & Research
- Distribution & Wholesale
- Healthcare & Medical Services
- Consulting & Professional Services
Mid Level Security Operations Center Jobs: Frequently Asked Questions
How do I get a mid level security operations center job?
Position yourself around ownership and depth, not just task completion. Highlight hands-on experience triaging alerts, leading incident investigations, and contributing to process improvements. Certifications like Security+, CySA+, or a relevant SIEM vendor credential strengthen your application. Tailor your resume to show measurable impact, such as reduced mean time to respond or documented playbook contributions, rather than listing tools alone.
Which companies hire mid level security operations centers?
Companies hiring mid level security operations centers right now include Labcorp, MidFirst Bank, and CEVA Logistics, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a broad mix of enterprise organizations, government contractors, managed security service providers, and regulated industries that run continuous monitoring operations.
Are there remote mid level security operations center jobs?
Yes, though availability varies by employer and clearance requirements. About 0% of mid level security operations center openings are remote or hybrid as of August 2026, with hybrid arrangements most common at organizations that require some on-site presence for sensitive network access or classified system work.
How do I move up to a mid level security operations center role?
Moving from entry level into a mid level security operations center role comes from building genuine depth over time. Focus on owning full incident response cycles rather than just escalating, developing expertise in a specific domain like threat hunting or SIEM tuning, and demonstrating you can work with less oversight. Earning an intermediate certification and contributing to team documentation or playbooks signals readiness for mid level responsibilities.
Which industries hire the most mid level security operations centers?
Mid Level security operations center roles concentrate in Science & Research, Distribution & Wholesale, and Healthcare & Medical Services, based on current listings on Migrate Mate as of August 2026. These sectors tend to drive hiring at this level because they maintain large attack surfaces, face strict regulatory compliance requirements, or operate critical infrastructure that demands around-the-clock threat monitoring.