Senior Customer Marketing Manager Jobs in Massachusetts
Senior Customer Marketing Manager jobs in Massachusetts are open across Boston, Burlington, and Waltham and other Massachusetts metros, with employers like Thermo Fisher Scientific, PharmaEssentia, and ZoomInfo hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 23+ Senior Customer Marketing Manager jobs
About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats. We automate the contracting process for legal, finance, and HR teams, helping them save time, cut costs, and improve business outcomes. For more information, visit linksquares.com.
About the team: You’ll join a high-energy Marketing organization that operates at the heart of the business. We are a group of storytellers, data-enthusiasts, and strategists who believe that our customers are our greatest asset. Our team culture is built on transparency, creative problem-solving, and mutual support—we celebrate big wins together and tackle challenges as a unit. You will sit at the strategic intersection of Product, Sales, and Customer Success, working with teammates who are as committed to your professional growth as they are to hitting our collective retention and expansion goals.
About the role: The Senior Customer Marketing Manager will shape how we engage, grow, and champion our customer base. In this high-impact role, you will be the primary architect of our customer journey, ensuring our users find continuous value and become vocal advocates for our AI-powered CLM. You’ll join a collaborative team where you have the autonomy to evolve an existing foundation while building new, scalable programs that directly influence retention and expansion. This is an ideal role for a strategic thinker who enjoys the balance of high-level planning and hands-on execution.
Responsibilities:
- Strategy & Lifecycle: Develop and lead the end-to-end customer marketing roadmap to improve onboarding, product adoption, and renewals.
- Advocacy & Community: Build and scale programs that amplify customer voices, including case studies, user groups, advisory boards, and reference initiatives.
- Cross-Functional Partnership: Collaborate closely with Product, Customer Success, and Sales to ensure a seamless experience and a unified voice across all customer touchpoints.
- Storytelling: Partner with the Brand and Content teams to transform customer success data into compelling narratives that showcase real-world business impact.
- Data-Driven Campaigns: Design segmented, multi-channel campaigns (email, in-product, and digital) that educate users and encourage deeper product engagement.
- Feedback Loops: Operationalize customer insights to help inform the product roadmap and refine our market messaging.
- Performance Tracking: Define and monitor key success metrics, such as Net Retention Rate (NRR), advocacy participation, and engagement health.
Requirements
- B2B SaaS Experience: Several years of experience in Customer, Lifecycle, or Product Marketing, ideally within a fast-growing software environment.
- AI Curiosity: Experience (or a strong interest) in marketing AI-powered tools and translating technical capabilities into practical, user-centric benefits.
- Collaborative Leadership: A track record of working across departments to achieve shared goals and build consensus.
- Analytical Mindset: Familiarity with tools like Salesforce and HubSpot to track campaign health and customer health signals.
- Adaptability: The ability to create structure and find paths forward in a dynamic, evolving environment.
Compensation for this role includes an annual base salary between $130,000 to $150,000. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus. LinkSquares takes into consideration a number of factors when determining an employee’s starting salary, including work location, job-related skills, and relevant education, experience, and training. The recruiter assigned to this role will share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates are eligible to participate in the company’s benefit programs. LinkSquares’ benefits include but are not limited to medical, dental, and vision insurance, 401k retirement plan with a company match, equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), flexible paid time off, generous parental leave, life and disability insurances and more.
LinkSquares is an Equal Opportunity Employer and does not discriminate based on any legally protected characteristics.
About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats. We automate the contracting process for legal, finance, and HR teams, helping them save time, cut costs, and improve business outcomes. For more information, visit linksquares.com.
About the team: You’ll join a high-energy Marketing organization that operates at the heart of the business. We are a group of storytellers, data-enthusiasts, and strategists who believe that our customers are our greatest asset. Our team culture is built on transparency, creative problem-solving, and mutual support—we celebrate big wins together and tackle challenges as a unit. You will sit at the strategic intersection of Product, Sales, and Customer Success, working with teammates who are as committed to your professional growth as they are to hitting our collective retention and expansion goals.
About the role: The Senior Customer Marketing Manager will shape how we engage, grow, and champion our customer base. In this high-impact role, you will be the primary architect of our customer journey, ensuring our users find continuous value and become vocal advocates for our AI-powered CLM. You’ll join a collaborative team where you have the autonomy to evolve an existing foundation while building new, scalable programs that directly influence retention and expansion. This is an ideal role for a strategic thinker who enjoys the balance of high-level planning and hands-on execution.
Responsibilities:
- Strategy & Lifecycle: Develop and lead the end-to-end customer marketing roadmap to improve onboarding, product adoption, and renewals.
- Advocacy & Community: Build and scale programs that amplify customer voices, including case studies, user groups, advisory boards, and reference initiatives.
- Cross-Functional Partnership: Collaborate closely with Product, Customer Success, and Sales to ensure a seamless experience and a unified voice across all customer touchpoints.
- Storytelling: Partner with the Brand and Content teams to transform customer success data into compelling narratives that showcase real-world business impact.
- Data-Driven Campaigns: Design segmented, multi-channel campaigns (email, in-product, and digital) that educate users and encourage deeper product engagement.
- Feedback Loops: Operationalize customer insights to help inform the product roadmap and refine our market messaging.
- Performance Tracking: Define and monitor key success metrics, such as Net Retention Rate (NRR), advocacy participation, and engagement health.
Requirements
- B2B SaaS Experience: Several years of experience in Customer, Lifecycle, or Product Marketing, ideally within a fast-growing software environment.
- AI Curiosity: Experience (or a strong interest) in marketing AI-powered tools and translating technical capabilities into practical, user-centric benefits.
- Collaborative Leadership: A track record of working across departments to achieve shared goals and build consensus.
- Analytical Mindset: Familiarity with tools like Salesforce and HubSpot to track campaign health and customer health signals.
- Adaptability: The ability to create structure and find paths forward in a dynamic, evolving environment.
Compensation for this role includes an annual base salary between $130,000 to $150,000. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus. LinkSquares takes into consideration a number of factors when determining an employee’s starting salary, including work location, job-related skills, and relevant education, experience, and training. The recruiter assigned to this role will share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates are eligible to participate in the company’s benefit programs. LinkSquares’ benefits include but are not limited to medical, dental, and vision insurance, 401k retirement plan with a company match, equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), flexible paid time off, generous parental leave, life and disability insurances and more.
LinkSquares is an Equal Opportunity Employer and does not discriminate based on any legally protected characteristics.
See All 23 Senior Customer Marketing Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsSenior Customer Marketing Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Senior Customer Marketing Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Thermo Fisher Scientific8
- PharmaEssentia2
- ZoomInfo2
- CarGurus1
- Constant Contact1
Top Industries Hiring
- Consulting & Professional Services10
- Science & Research9
- Biotechnology & Pharmaceuticals5
- Technology & Software4
- Automotive1
What Massachusetts Employers Look For
The qualifications that appear most often in senior customer marketing manager jobs across Massachusetts.
- Five or more years of customer marketing, lifecycle marketing, or customer success marketing experience
- Demonstrated experience building or scaling customer advocacy, reference, or community programs
- Proficiency with marketing automation and CRM platforms such as Salesforce, Marketo, or HubSpot
- Ability to analyze customer data and segment audiences to drive retention and expansion campaigns
- Experience collaborating with customer success, sales, and product teams on go-to-market initiatives
- Bachelor's degree in marketing, business, communications, or a related field
Senior Customer Marketing Manager Jobs in Massachusetts: Frequently Asked Questions
How many senior customer marketing manager jobs are there in Massachusetts?
There are 23+ senior customer marketing manager openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, Burlington, and Waltham. New positions post regularly as employers across Massachusetts hire.
How much do senior customer marketing managers make in Massachusetts?
Senior customer marketing managers in Massachusetts earn a median of about $212,020 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $122,350 for the lowest 10% to over $310,510 for the top 10%. Pay rises with experience, specialty, and employer.
Which Massachusetts cities have the most senior customer marketing manager jobs?
Boston, Burlington, and Waltham have the most senior customer marketing manager openings in Massachusetts right now, with additional roles spread across smaller metros statewide.
Which companies hire senior customer marketing managers in Massachusetts?
Employers hiring senior customer marketing managers in Massachusetts include Thermo Fisher Scientific, PharmaEssentia, and ZoomInfo, based on current listings on Migrate Mate as of June 2026.
Are there remote senior customer marketing manager jobs in Massachusetts?
Yes. About 30% of senior customer marketing manager openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.
How do I apply for senior customer marketing manager jobs in Massachusetts?
You can apply to senior customer marketing manager jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.
See All 23 Senior Customer Marketing Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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