Senior Level Service Engineer Jobs

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Performs and manages all corrective and preventive maintenance activities for imaging equipment throughout the OhioHealth system. Installs, inspects, troubleshoots, repairs, calibrates, and supports assigned imaging systems to ensure optimal performance, safety, and regulatory compliance. Conducts scheduled preventive maintenance, radiation dose assessments, and equipment quality assurance checks as required. Assists with coordinating and scheduling work performed by Imaging Engineering Specialists and provides technical service training in collaboration with the Manager of Imaging Engineering. Coordinates and oversees service activities performed by Original Equipment Manufacturers (OEMs) and third-party service providers to ensure timely and effective equipment support.

Responsibilities And Duties:

Establishes priorities to work completion in consultation with the Manager of Imaging Engineering. Will be expected to perform required maintenance of imaging equipment at any or all facilities in the Ohio Health System as directed by the Manager of Imaging Engineering. Assumes responsibility for preventive maintenance of Imaging Equipment X-ray, Nuclear, Ultrasound, MRI, Cardiac, Vascular, Mammography, Film Processors, and Laser Printer s as assigned by the Manager of Imaging Engineering. Performs preventive maintenance procedures according to departmental methods and standards and documents that information for future reference. Employs efficient and effective troubleshooting techniques to accomplish the assignments.

Completes departmental and hospital documentation accurately and in accordance with departmental procedures. Acts as a resource for all Imaging Engineering Specialists in their assigned areas. Responsible for overseeing maintenance of imaging equipment in all clinical areas. Responsible for overseeing maintenance of imaging equipment in all clinical areas. Conducts electrical safety tests, functional tests and calibration verification on assigned deviations in test values to the Manager of Imaging Engineering. Provides on-call service for the maintenance of emergency/critical imaging equipment as required. Contacts Original Equipment Manufacturer or vendor if unable to personally effect repair in a reasonable period of time. Analyzes and performs major repairs on assigned equipment with instructional supervision as required.

Takes a higher profile and leadership role in completing required services than that expected from an Imaging Engineering Specialist Level 1 or Level 2. Attends training sessions on equipment maintenance and provides training to imaging equipment users on the safe use of imaging equipment in the hospital. Responsible for maintaining personal continuing education per departmental policy. Determines training needs for the imaging department in consultation with the Manager of Imaging Engineering. Maintains current knowledge and skills required for safe and effective use of personal computers, hand and power tools, calibration, and test equipment. Acts as a resource person for the Manager of Imaging Engineering in project implementation to ensure work completion and quality of work performed. Responsible for maintaining in good working condition, the equipment used to accomplish the daily maintenance of the imaging equipment in our hospitals and remote care centers.

Makes recommendations to the Manager of Imaging Engineering for the purchase of the test equipment needed to complete the day to day service of the imaging equipment. Will maintain a data base for equipment calibration to ensure all applicable test equipment meets all requirements for annual calibration and certification. Must have a working knowledge of all applicable codes, standards, regulations, and recommendations as promulgated by FDA, OSHA, JCAHO and NIOSH National Institute Occupational Safety & Health h , and others. Has knowledge of and follows personal/patient protection guidelines for radiation exposure as specified in Radiology Safety Policy, and possible exposures to ethylene oxide, formaldehyde, nitrous oxide, anesthetic agents, lasers, and ionizing radiation. Maintains a high level of customer satisfaction as demonstrated by customer satisfaction surveys. Communicates with user department personnel regarding patient care equipment, problems, and needs. Completes assigned tasks to customer's satisfaction by coordinating his or her efforts with those of other service-related departments, contract vendors, and equipment users.

Has authority to order parts and supplies required for the emergency maintenance of all imaging equipment, and to recommend test, equipment and spare emergency parts, revisions, and/or additions for the annual budget to the Manager of Imaging Engineering. Works with the Manager of Imaging Engineering in recommending capital equipment replacements throughout the imaging departments. Maintains and tracks paperwork for the issuing of PO numbers and the associated paperwork of received parts and services. Assists in maintaining complete documentation of inventory parts, accessories, tools, and test equipment. Works in consultation with the Senior Imaging Engineer or the Manager of Imaging. Engineering when ordering parts and electronic components for imaging equipment. Responsible for compliance with OhioHealth guidelines pertaining to conflicts of interest through the raising of questions and prompt reporting of actual or potential wrongdoing.

Participates in and coordinates with any organizational process to collect and evaluate information about hazards and safety practices that are used identify safety management issues. Adheres to established policies and procedures which may include the wearing of personal protective equipment. Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities. Attends departmental meetings as required to assist in the improvement of the department's daily operation.



As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree

Additional Job Description:

• Either Military electronics training, a bachelor's degree in electrical engineering technology or a related field, or a minimum of ten (10) years of experience servicing medical imaging equipment is required.
• Candidates with an equivalent combination of education, training, and experience will also be considered.
• A minimum of eight (8) years of experience in the medical imaging field working for an imaging equipment Original Equipment Manufacturer (OEM), healthcare provider, or equipment service organization is preferred. Extensive experience servicing advanced diagnostic imaging systems is required.
• Candidates must possess a strong background in computer networking, digital imaging systems, PACS integration, microprocessor-based technologies, and equipment operation.
• Recent hands-on experience supporting highly specialized imaging modalities at an advanced service level is required, including one or more of the following: Computed Tomography (CT) Magnetic Resonance Imaging (MRI) Nuclear Medicine Ultrasound and X-Ray

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Imaging Engineering

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment