Service Line Manager Jobs
Service Line Manager jobs are open across healthcare systems, consulting firms, and professional services organizations, at every level from associate to senior and director, with specializations in clinical operations, IT services, and business unit management. Find a role that fits below and apply directly.
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INTRODUCTION
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Managing Director, BL Service Robotics
YOUR ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to lead global or local commercial teams. Each day, you will be accountable for the commercial deployment of the organization within your assigned geographical scope. You will also showcase your expertise by leading the design and implementation of the business commercial strategy.
This role is contributing to the Service Robotics Business Line in US. You will ideally be based in our Auburn Hills, MI headquarters. Will appraise fully qualified candidates in eastern time zone for remote office consideration.
You will be mainly accountable for:
- Ensuring the integrated commercial success of the organization in order to drive business growth, market share, and achievement of organizational performance and growth objectives.
- Creating, implementing, reviewing and relentlessly executing the business commercial strategy, industry segment strategy and go-to-market model.
- Driving appropriate productivity optimization, and capital efficiency with special focus areas such as profitability, demand analysis, cost-to-serve, channel profitability and Return on Investment.
- Monitoring market trends and providing regular competitor and industry analysis to the leadership team to create an effective business plan based on commercial opportunities.
QUALIFICATIONS FOR THE ROLE
- You have strong experience in robotics, industrial automation and Laboratory Automation, with a solid understanding of the US Life Sciences automation market and its customers.
- You hold a Bachelor’s or Master’s degree in Engineering, Business Administration or a related field.
- You have 8+ years of experience in business leadership, sales, business development, operations or general management within robotics, automation, advanced manufacturing or related technology industries, with demonstrated responsibility for business growth and customer development.
- You have a demonstrated track record of leading multidisciplinary teams and developing businesses, ideally working with robotic systems, automation solutions and emerging robotics technologies.
- You possess strong knowledge of solution selling, key account development, commercial negotiations, business planning and P&L management, and can translate customer needs into scalable business opportunities.
- You are passionate about building businesses, developing people and winning with customers, combining an entrepreneurial mindset with the ability to turn strategy into execution.
- You are at ease communicating in English, including with senior customer and executive stakeholders.
- You are authorized to work in the United States and able to travel regularly within the US and internationally as required.
MORE ABOUT US
Service Robotics is a global Business Line within ABB Robotics, focused on developing and scaling innovative robotic automation solutions across areas including Life Sciences, Healthcare and Food Service. We combine robotics, software, application expertise and emerging technologies such as Physical AI to turn complex automation opportunities into scalable, repeatable solutions. As we continue to grow, we are building a global organisation with strong commercial, technology and operational capabilities, creating an exciting environment for people who want to help shape the future of service robotics.
WHAT'S IN IT FOR YOU
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB BENEFIT SUMMARY FOR ELIGIBLE US EMPLOYEES
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
INTRODUCTION
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Managing Director, BL Service Robotics
YOUR ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to lead global or local commercial teams. Each day, you will be accountable for the commercial deployment of the organization within your assigned geographical scope. You will also showcase your expertise by leading the design and implementation of the business commercial strategy.
This role is contributing to the Service Robotics Business Line in US. You will ideally be based in our Auburn Hills, MI headquarters. Will appraise fully qualified candidates in eastern time zone for remote office consideration.
You will be mainly accountable for:
- Ensuring the integrated commercial success of the organization in order to drive business growth, market share, and achievement of organizational performance and growth objectives.
- Creating, implementing, reviewing and relentlessly executing the business commercial strategy, industry segment strategy and go-to-market model.
- Driving appropriate productivity optimization, and capital efficiency with special focus areas such as profitability, demand analysis, cost-to-serve, channel profitability and Return on Investment.
- Monitoring market trends and providing regular competitor and industry analysis to the leadership team to create an effective business plan based on commercial opportunities.
QUALIFICATIONS FOR THE ROLE
- You have strong experience in robotics, industrial automation and Laboratory Automation, with a solid understanding of the US Life Sciences automation market and its customers.
- You hold a Bachelor’s or Master’s degree in Engineering, Business Administration or a related field.
- You have 8+ years of experience in business leadership, sales, business development, operations or general management within robotics, automation, advanced manufacturing or related technology industries, with demonstrated responsibility for business growth and customer development.
- You have a demonstrated track record of leading multidisciplinary teams and developing businesses, ideally working with robotic systems, automation solutions and emerging robotics technologies.
- You possess strong knowledge of solution selling, key account development, commercial negotiations, business planning and P&L management, and can translate customer needs into scalable business opportunities.
- You are passionate about building businesses, developing people and winning with customers, combining an entrepreneurial mindset with the ability to turn strategy into execution.
- You are at ease communicating in English, including with senior customer and executive stakeholders.
- You are authorized to work in the United States and able to travel regularly within the US and internationally as required.
MORE ABOUT US
Service Robotics is a global Business Line within ABB Robotics, focused on developing and scaling innovative robotic automation solutions across areas including Life Sciences, Healthcare and Food Service. We combine robotics, software, application expertise and emerging technologies such as Physical AI to turn complex automation opportunities into scalable, repeatable solutions. As we continue to grow, we are building a global organisation with strong commercial, technology and operational capabilities, creating an exciting environment for people who want to help shape the future of service robotics.
WHAT'S IN IT FOR YOU
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB BENEFIT SUMMARY FOR ELIGIBLE US EMPLOYEES
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Service Line Manager Jobs by Experience Level
See All 350+ Service Line Manager Jobs
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Find Service Line Manager JobsService Line Manager Job Market
Who's Hiring
- Atlantic Aviation42
- Johnson, Mirmiran & Thompson29
- Cognizant23
- Advocate Aurora Health8
- UnityPoint Health5
Top Industries Hiring
- Healthcare & Medical Services13
- Consulting & Professional Services2
- Manufacturing1
What Employers Look For
The qualifications that appear most often in service line manager jobs.
- Bachelor's degree in healthcare administration, business, or a related field
- 3 to 7 years of operations or program management experience within a defined service line
- Demonstrated ability to manage P&L or departmental budgets
- Experience with cross-functional team leadership and interdepartmental coordination
- Proficiency with EHR systems, project management tools, or enterprise resource planning software
- Relevant certification such as PMP, FACHE, or Lean Six Sigma preferred
Tips for Your Service Line Manager Job Search
Quantify service line growth on your resume
Hiring managers for this role want to see revenue impact, patient volume changes, or efficiency gains you drove. Replace vague phrases like 'managed operations' with concrete outcomes tied to the specific service line you led.
Apply early to roles that fit
Migrate Mate lists service line manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each sector
A service line manager resume for a hospital system should emphasize clinical coordination and regulatory compliance, while one targeting a consulting firm should front-load client delivery metrics. Swapping these framings is a common mistake that hurts callbacks.
Target postings that name your specialty
Filter openings by the service line you have direct experience managing, whether that is oncology, orthopedics, IT infrastructure, or financial advisory. Cross-sector applications without matching domain knowledge rarely advance past the first screen.
Prepare a service line turnaround story
Interviewers for this role almost always ask about a struggling service line you stabilized or grew. Prepare one detailed example covering the problem you inherited, the actions you took, and the measurable result, so you're not improvising under pressure.
Negotiate scope before negotiating title
When evaluating an offer, clarify the number of direct reports, budget authority, and cross-functional decision rights before accepting. Service line manager roles vary widely in real authority, and mismatched expectations are the most common reason early exits happen.
Service Line Manager Jobs: Frequently Asked Questions
Which companies are hiring the most service line managers?
The most active employers for service line managers right now are Atlantic Aviation, Johnson, Mirmiran & Thompson, and Cognizant, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems and national consulting firms consistently post the highest volume of these roles.
How many service line manager jobs are remote?
About 52% of service line manager openings are fully remote or hybrid as of November 2026, with the highest remote share in IT services and business consulting service lines. Clinical and hospital-based service line roles are far more likely to require an on-site presence given the hands-on coordination they involve.
How do you become a service line manager?
Start by building direct experience within a specific service line, whether in a coordinator, analyst, or team lead role, so you understand its operational workflows and performance drivers. From there, move into roles with budget or staff oversight responsibility. Earning a project management or healthcare administration credential strengthens your candidacy, and lateral moves across departments help you demonstrate the cross-functional influence the role requires.
Can you get a service line manager job with limited experience?
Yes, some organizations hire into associate or junior service line manager roles if you have strong domain knowledge in the relevant service area and can show exposure to budgeting or cross-team coordination. Focusing your search on smaller organizations or newly created service lines gives you a better chance of landing a role before you have full end-to-end management experience.
What does the service line manager interview process look like?
Most hiring processes include an initial phone screen with HR, followed by a panel interview with operations leadership and sometimes clinical or functional directors. Expect behavioral questions about managing competing priorities across departments, a situational question about underperforming teams or service lines, and often a brief presentation or case exercise demonstrating how you would approach a specific operational challenge in that service area.
Where can I find and apply to service line manager jobs?
You can find and apply to service line manager jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your specialty and experience level, then apply directly to each listing from the page.
See All 350+ Service Line Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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