Service Officer Jobs
Service officer jobs are open across financial services, government agencies, insurance, and healthcare, at every level from entry-level to senior and supervisory, with specializations in customer service, compliance, and loan or claims processing. Find a role that fits below and apply directly.
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Security Officer Residential Patrol Customer Service
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Residential Patrol Customer Service in Rockville, MD, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate professionally, and report security-related concerns. Join Allied Universal, where we are agile, reliable, innovative, caring, team-focused, and committed to integrity.
Position Type: Full Time
Pay Rate: $18.54 / Hour
Job Schedule:
What You'll Do:
- Provide customer service to tenants, visitors, and/or contractors at a commercial real estate location by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
- Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established procedures.
- Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter to help deter unauthorized activity and identify security-related concerns.
- Monitor access to the property, verify visitor and contractor authorization as required, and report unusual activity, maintenance concerns, and/or policy violations.
- Complete accurate activity logs, incident reports, and other required documentation while communicating professionally with Allied Universal leadership and site representatives.
Minimum Requirements:
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1747646
Security Officer Residential Patrol Customer Service
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Residential Patrol Customer Service in Rockville, MD, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will provide exceptional customer service, communicate professionally, and report security-related concerns. Join Allied Universal, where we are agile, reliable, innovative, caring, team-focused, and committed to integrity.
Position Type: Full Time
Pay Rate: $18.54 / Hour
Job Schedule:
What You'll Do:
- Provide customer service to tenants, visitors, and/or contractors at a commercial real estate location by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
- Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established procedures.
- Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter to help deter unauthorized activity and identify security-related concerns.
- Monitor access to the property, verify visitor and contractor authorization as required, and report unusual activity, maintenance concerns, and/or policy violations.
- Complete accurate activity logs, incident reports, and other required documentation while communicating professionally with Allied Universal leadership and site representatives.
Minimum Requirements:
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1747646
Service Officer Jobs by Experience Level
See All 67 Service Officer Jobs
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Find Service Officer JobsService Officer Job Market
Who's Hiring
- Allied Universal41
- Mountain America Credit Union6
- Securitas2
- City of Dallas2
- Five Star Bank (CA)2
What Employers Look For
The qualifications that appear most often in service officer jobs.
- High school diploma or associate degree, with a bachelor's preferred for financial sector roles
- One to three years of customer service, banking, or case management experience
- Proficiency with applicant tracking systems, CRM software, and document management platforms
- Strong written and verbal communication skills for client-facing and cross-departmental work
- Knowledge of relevant compliance frameworks such as anti-money-laundering policies or HIPAA regulations
- Ability to process high volumes of transactions or cases accurately under strict deadlines
Tips for Your Service Officer Job Search
Tailor your resume to the sector
Service officer roles in banking, insurance, and government each use different terminology for the same duties. Mirror the exact language in each job posting, whether that's 'case management,' 'account servicing,' or 'benefits administration,' so your resume clears automated screening.
Highlight your compliance and documentation accuracy
Employers expect service officers to process transactions and records without errors. Quantify your accuracy wherever you can, citing audit pass rates, error-free processing streaks, or volume of files handled per day, rather than describing your work in vague terms.
Apply early to roles that fit
Migrate Mate lists service officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Service officer interviews frequently use situational prompts: a frustrated client, a conflicting policy rule, or a data discrepancy you have to resolve under time pressure. Rehearse structured responses that walk the interviewer through your reasoning and the outcome you delivered.
Certify credentials that signal readiness
Depending on your sector, certifications like a notary commission, FINRA Series license, or PHR credential can move your application to the front of the pile. Check the requirements listed in postings before applying and pursue relevant credentials while you search.
Follow up after submitting your application
Many service officer openings, especially in government agencies and larger financial institutions, have long review cycles. A concise follow-up email to the hiring contact one week after applying keeps your name visible and signals genuine interest without being intrusive.
Service Officer Jobs: Frequently Asked Questions
Which companies are hiring the most service officers?
The most active employers for service officers right now are Allied Universal, Mountain America Credit Union, and Securitas, and the most openings are in California, Texas, and Ohio, based on current listings on Migrate Mate as of November 2026. Financial services firms and government agencies consistently make up the largest share of postings.
How many service officer jobs are remote?
About 75% of service officer openings are fully remote or hybrid as of November 2026, though availability varies significantly by sector. Customer support and loan processing sub-roles tend to offer the most remote flexibility, while in-person work is more common for roles requiring notarization, cash handling, or secure document review.
How do you become a service officer?
Start by earning at least a high school diploma, though many employers prefer an associate or bachelor's degree in business, finance, or a related field. Build foundational experience in customer service or administrative work, then pursue sector-specific credentials such as a notary commission or a relevant financial license. Apply to entry-level service officer or service associate roles and work toward supervisory positions as your caseload and compliance experience grows.
Can you get a service officer job with little or no experience?
Yes, many service officer roles are designed as entry points into financial services, insurance, or government work. Employers hiring at the junior level typically look for strong communication skills, comfort with data entry and document processing, and a demonstrated ability to follow procedures accurately. Volunteering, internships, or part-time customer-facing work can substitute for formal service officer experience when you're applying for your first role.
What does the service officer interview process look like?
Most service officer hiring processes include an initial phone screen to verify your background and availability, followed by one or two structured interviews that mix behavioral questions with scenario-based prompts. Some employers add a written or practical assessment covering data entry accuracy, compliance awareness, or customer communication. Government roles may require a background check and security clearance review before an offer is extended.
Where can I find and apply to service officer jobs?
You can find and apply to service officer jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your experience and sector preference, then apply directly to each listing from the page.
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