Service Team Member Jobs in Illinois
Service team member jobs in Illinois are concentrated in retail, quick-service restaurants, hospitality, and grocery operations, with openings at every level from entry-level crew to shift lead. Chicago, Naperville, and Aurora account for the largest share of postings, and employers like McDonald's (headquartered in Chicago), Walgreens, and Target maintain a consistent presence across the state. The most in-demand specialties are food service, customer-facing retail support, and loss-prevention-aware floor operations. Scan the live roles below and apply to whichever ones fit.
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Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$15.00 - $17.70
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
See All 75 Service Team Member Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Team Member JobsService Team Member Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Service Team Member Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- State Farm46

- Michaels20

- Whole Foods Market6

- Chick-fil-A Restaurants1

- Harlem School District #1221H
Top Industries Hiring
- Insurance
What Illinois Employers Look For
The qualifications that appear most often in service team member jobs across Illinois.
- Ability to stand for extended periods and lift up to 50 pounds regularly
- Prior customer service or retail experience in a team-oriented environment
- Availability for flexible shifts including evenings, weekends, and holidays
- Basic food safety knowledge or willingness to complete Illinois Food Handler training
- Strong communication skills and ability to work collaboratively under busy conditions
- Familiarity with point-of-sale systems or willingness to learn employer-specific software
Service Team Member Jobs in Illinois: Frequently Asked Questions
How do you become a service team member in Illinois?
Most service team member roles in Illinois require no state-issued license, making the path straightforward. Employers typically look for a high school diploma or equivalent, a basic understanding of customer service, and physical readiness for a fast-paced environment. Roles in food service may require an Illinois Food Handler certificate, which you can earn through a short approved course. Applying directly to retailers, restaurant groups, or grocery chains in your area is the most common starting point.
Which companies hire service team members in Illinois?
Companies currently hiring service team members in Illinois include State Farm, Michaels, and Whole Foods Market, per current listings on Migrate Mate as of August 2026. Illinois's dense retail corridors and large restaurant footprint mean consistent openings across both independent locations and large corporate chains throughout the state.
Which Illinois cities have the most service team member jobs?
Deerfield, New Lenox, and Chicago have the most service team member openings in Illinois. Chicago drives the largest share due to its dense population, major commercial corridors, and concentration of corporate headquarters for restaurant and retail brands, while suburban hubs like Naperville and Aurora generate consistent demand through high-traffic shopping centers and mixed-use developments.
Are there remote service team member jobs in Illinois?
Yes, but they're rare. Service team member work is inherently hands-on and customer-facing, so the vast majority of roles require an on-site presence. About 0% of service team member openings tied to Illinois are remote or hybrid as of August 2026, and those tend to be limited to scheduling coordination or back-office support functions rather than core floor or counter duties.
How can I get hired as a service team member in Illinois with little or no experience?
The most realistic entry path is applying directly to high-volume Illinois employers like McDonald's, Jewel-Osco, or Target, all of which run structured onboarding programs designed for candidates with no prior experience. Cashier, stock associate, and dining room attendant roles are common lateral entry points that transition naturally into a service team member title. Completing an Illinois Food Handler certificate before you apply gives you a concrete edge, and availability for opening or closing shifts significantly improves your chances of getting an interview.
Where can I find and apply to service team member jobs in Illinois?
You can find and apply to service team member jobs in Illinois on Migrate Mate, which lists current Illinois openings updated regularly. Search the roles available, find the ones that match your availability and location, and apply directly to the employers posting them. No sign-up is required to view the listings.
See All 75 Service Team Member Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Team Member Jobs