Service Technician Jobs in Boston, MA

Field Service Technician – New England Region Precision Technology Solutions

Precision Technology Solutions (PTS) is one of the Northeast's premier providers of Smart Parking, Access Control, and Revenue Control Systems. As an award-winning technology integrator, we design, install, and support cutting-edge parking and mobility solutions for commercial real estate developers, hospitals, universities, municipalities, airports, transportation facilities, and professional parking management companies.

With offices in Pennsylvania, Maryland, North Jersey, and an expanding customer base throughout the Northeast, Precision Technology Solutions is continuing its growth into the New England market. We are seeking motivated, customer-focused Field Service Technicians who are passionate about technology, enjoy solving problems, and want to build a long-term career with an industry leader.

If you enjoy working independently, troubleshooting sophisticated equipment, learning new technologies, and delivering exceptional customer service, we'd like to meet you.

Position Summary

The Field Service Technician is responsible for installing, servicing, maintaining, and troubleshooting advanced parking, access control, and revenue management systems throughout the New England region.

This position offers a unique opportunity to work with some of the most innovative parking and access technologies available today, including computerized parking systems, automated barrier gates, payment kiosks, access control equipment, networking devices, and software applications.

Experience with parking systems is a plus, but not required. We are looking for individuals with strong technical aptitude, a positive attitude, and a desire to learn.

Primary Responsibilities

• Install, troubleshoot, repair, and maintain parking access and revenue control systems.
• Diagnose and resolve hardware, software, networking, and electro-mechanical issues.
• Perform preventative maintenance inspections and emergency service calls.
• Install and service:
• Automatic barrier gates
• Ticket dispensers
• Payment stations and kiosks
• Access control equipment
• Revenue control computers
• Network switches and communication devices
• IP cameras and related field equipment
• Assist with equipment installations, upgrades, and system start-ups.
• Run, terminate, and test low-voltage wiring when required.
• Complete service reports and documentation accurately.
• Communicate professionally with customers while providing outstanding service.
• Maintain company vehicle, tools, and inventory.
• Travel throughout the New England region with occasional overnight travel as needed.

QualificationsRequired

• Previous field service, electrical, electronics, low-voltage, mechanical, or technical experience preferred.
• Strong troubleshooting and critical thinking skills.
• Mechanical aptitude and the ability to work with electro-mechanical equipment.
• Basic computer hardware and software knowledge.
• Ability to safely use hand tools and power tools.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision.
• Valid driver's license with a clean driving record.
• Ability to lift up to 75 pounds and work indoors and outdoors in varying weather conditions.

Preferred Experience

Experience with any of the following is a plus:

• Parking Access & Revenue Control Systems (PARCS)
• Access Control Systems
• CCTV / IP Video Systems
• Automatic Gate Operators
• Low-Voltage Wiring
• Computer Networking (TCP/IP)
• Windows Operating Systems
• Network Devices
• Electro-Mechanical Equipment

Why Join Precision Technology Solutions?

At Precision Technology Solutions, we believe our people are our greatest asset. We invest in our employees through ongoing manufacturer training, professional development, and opportunities for career advancement. Whether you're expanding your technical skills or looking to build a long-term career in the parking and access control industry, you'll be supported by a team that values hard work, integrity, and exceptional customer service.

As a growing technology company, you'll have the opportunity to work with some of the most advanced parking, access control, and revenue management systems in the industry while serving a diverse customer base throughout the Northeast.

What We Offer

• Competitive compensation
• Company vehicle
• Company-provided tools and equipment
• Company laptop and mobile phone
• Paid manufacturer certification and technical training
• Career advancement opportunities
• 401(k) with company match
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Overtime opportunities

Schedule

• Full-Time
• Monday through Friday
• 8-hour shift
• Overtime as needed
• Participation in an on-call rotation for emergency service, when required

Territory

This is a field-based position serving customers throughout the New England region, including Massachusetts, Connecticut, Rhode Island, New Hampshire, Vermont, and Maine. Candidates should reside within the territory or be willing to relocate.

Build Your Career with an Industry Leader

At Precision Technology Solutions, we don't just hire technicians—we develop technology professionals. If you're looking for a rewarding career where you'll work with innovative technology, receive continuous training, and be part of a company that values its employees and customers, we'd love to hear from you.

Precision Technology Solutions is an Equal Opportunity Employer

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Low Voltage: 2 years (Required)

Ability to Relocate:

• Boston, MA: Relocate before starting work (Preferred)

Work Location: On the road