Settlement Worker Jobs
Settlement Worker jobs are open across nonprofits, government agencies, refugee resettlement organizations, and community health systems, from entry-level case aide to senior case manager, with specializations in refugee services, domestic violence advocacy, and housing stabilization. Scan the live roles below and apply to whichever ones fit.
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Group 1 Automotive is seeking a Payroll Settlement and Tax Manager to lead payroll tax compliance, payroll settlement, garnishment administration, and post-payroll processing for a high-volume, multi-state, multi-entity organization. This leader manages the Payroll Settlement and Tax team and is accountable for accurate and timely reconciliation, reporting, funding, remittance, and regulatory compliance.
The manager serves as the subject matter expert for federal, state, and local payroll taxes, settlement processes, involuntary wage withholdings, and year-end reporting. The role works with Payroll Operations, HRIS, Accounting, Treasury, Legal, external vendors, government agencies, and field leaders to resolve complex issues, support acquisitions and dispositions, improve controls, and communicate tax changes and jurisdiction matters that affect planning and operations.
Payroll Tax Compliance & Agency Management
- Serve as the primary subject matter expert for federal, state, and local payroll tax matters and provide strategic direction and guidance to the payroll function and organization.
- Oversee end-to-end payroll tax lifecycle including federal, state, and local tax filing accuracy, amendments, corrected returns, and month-end, quarter-end, and year-end processing.
- Direct resolution of federal, state, and local tax notices, agency correspondence, discrepancies, fines, penalties, and abatement requests.
- Validate accuracy of multi-state employment tax setups, tax allocations, jurisdictional determinations, and employee mobility (transfers, remote/field workers, store changes).
- Maintain and apply expertise in complex federal tax requirements (FICA, federal income tax withholding, FUTA), state employment tax regulations, and local tax obligations.
- Partners with Payroll Processing, Accounting, HRIS, Treasury, Legal, and external tax professionals to maintain strong internal controls and mitigate compliance risks.
- Lead and oversee payroll settlement activities, including reconciliation of payroll tax liabilities, funding activities, and settlement reports across all operating entities.
- Ensure timely and accurate reconciliation of payroll settlement reports to internal financial systems and accounting records.
- Perform detailed audits of settlement processes to identify discrepancies, root causes, and corrective actions.
- Review and approve payroll tax reconciliations, quarterly and annual filings, funding requests, and settlement reports.
- Lead and develop the payroll settlement and tax team, including the Assistant Payroll Manager, responsible for tax processing, case intake, employee inquiries, and daily operational activities.
- Set performance expectations, monitor service level agreements, and coach staff to ensure accurate and timely support.
- Provide training and development to build payroll tax expertise, settlement process knowledge, and case-handling proficiency.
- Conduct performance management, talent development, succession planning, and capacity planning within the payroll function.
- Manage and oversee all involuntary deduction programs (garnishments, levies, child support, bankruptcies), ensuring compliance with federal, state, and local regulations.
- Ensure proper withholding, timely remittance, and accurate record-keeping of all involuntary deductions.
- Oversee escalations involving missed deductions, over-deductions, late remittances, or agency compliance risks.
- Resolve complex garnishment situations including multi-jurisdiction orders, bankruptcy cases, and federal tax levies.
- Oversee payroll funding processes including wires, ACHs, direct deposits, and tax payment processing across federal, state, and local jurisdictions.
- Ensure funding files and tax liability calculations align with internal financial systems, Workday configurations, and month-end closing processes.
- Partner with Treasury and Accounting on reconciliation, audit support, internal controls, and cash control procedures related to payroll tax payments.
- Serve as the primary operational leader for day-to-day interactions with OneSource Virtual (OSV) and/or other third-party payroll settlement and tax vendors.
- Lead regular vendor performance reviews; invoice management, contract renewal and adherence, monitor SLA, case aging, and trends; drive corrective actions.
- Manage escalations and resolve complex vendor-related issues while maintaining full visibility into active cases.
- Establish and enforce Workday governance, intake processes, documentation standards, and change-control requirements.
- Manage payroll ticketing and case management systems, ensuring accurate categorization, timely triage, and issue resolution.
- Develop and maintain dashboards and analytics to track tax aging, defects, case volume, vendor performance, settlement variances, and operational metrics.
- Identify operational gaps, implement process improvements, and establish controls to reduce errors and strengthen compliance.
- Lead cross-functional initiatives to improve Workday processes, data integrity, payroll accuracy, and operational efficiency.
- At least 6 years of high-volume, multi-state, multi-entity employment tax, payroll settlement, and related payroll tax experience, including at least two years in a leadership or management role.
- Bachelor's degree in Accounting, Finance, or a related field strongly preferred; equivalent professional experience of at least six years may be considered.
- Deep knowledge of federal, state, and local payroll tax regulations, filing requirements, and compliance obligations.
- Strong knowledge of multi-state payroll tax, involuntary wage withholding, payroll settlement, and related control requirements.
- Demonstrated ability to research, investigate, and resolve complex payroll tax, settlement, funding, and reconciliation issues.
- Strong analytical skills, including the ability to perform complex multi-year calculations, reconcile differences across systems, and interpret time-collection and payroll data.
- Advanced Microsoft Excel skills, including pivot tables, lookup functions, formulas, sorting, and conditional formatting for large datasets.
- Proficiency with Microsoft Word and PowerPoint, including correspondence, reports, document review, and presentations.
- Strong written and verbal communication skills, including the ability to explain complex issues to employees, business leaders, vendors, and government agencies.
- Strong attention to detail, sound judgment, and consistent handling of confidential and sensitive information.
- Demonstrated coaching and mentoring skills that support knowledge transfer, employee development, and team performance.
- Payroll certification such as Fundamental Payroll Certification or Certified Payroll Professional is a strong plus.
- Workday payroll tax administration experience preferred.
COMMUNICATION SKILLS
- Above Average Verbal Communication (Heavy Public Contact).
- Exceptional Verbal (Public Speaking).
- Writing / Correspondence.
- Writing / Reports.
PROFICIENCIES
- MS Excel — Pivots, LOOKUPs, formulas, sorting, and conditional formatting on mass data files (Intermediate–Advanced)
- MS Word — Frequent drafting, proofing, redlining, and mail merges (Intermediate)
- Personal Computer — Fluid use of PC and MS Office products; able to work with dual monitors (Intermediate)
- Typing — 45+ words per minute; fast and accurate
JOB ATTRIBUTES - KNOWLEDGE / SKILLS / ABILITIES
- Analytical Abilities — Strong analytical skills; able to perform complex calculations spanning multiple years and provide analytical support to leadership
- Mathematics — Able to perform complex, multi-year wage and hour calculations
- Research Knowledge and Abilities — Ability to root-cause problems and identify system issues
- Statistical Knowledge and Abilities — Ability to reconcile variances between differing subsystems and interpret analytical data points related to time-collection transactional data
- Mentoring and Coaching – Provides subject matter expertise and mentorship to team members, fostering knowledge transfer, skill development, and continuous learning to strengthen team performance and operational effectiveness.
Group 1 Automotive is seeking a Payroll Settlement and Tax Manager to lead payroll tax compliance, payroll settlement, garnishment administration, and post-payroll processing for a high-volume, multi-state, multi-entity organization. This leader manages the Payroll Settlement and Tax team and is accountable for accurate and timely reconciliation, reporting, funding, remittance, and regulatory compliance.
The manager serves as the subject matter expert for federal, state, and local payroll taxes, settlement processes, involuntary wage withholdings, and year-end reporting. The role works with Payroll Operations, HRIS, Accounting, Treasury, Legal, external vendors, government agencies, and field leaders to resolve complex issues, support acquisitions and dispositions, improve controls, and communicate tax changes and jurisdiction matters that affect planning and operations.
Payroll Tax Compliance & Agency Management
- Serve as the primary subject matter expert for federal, state, and local payroll tax matters and provide strategic direction and guidance to the payroll function and organization.
- Oversee end-to-end payroll tax lifecycle including federal, state, and local tax filing accuracy, amendments, corrected returns, and month-end, quarter-end, and year-end processing.
- Direct resolution of federal, state, and local tax notices, agency correspondence, discrepancies, fines, penalties, and abatement requests.
- Validate accuracy of multi-state employment tax setups, tax allocations, jurisdictional determinations, and employee mobility (transfers, remote/field workers, store changes).
- Maintain and apply expertise in complex federal tax requirements (FICA, federal income tax withholding, FUTA), state employment tax regulations, and local tax obligations.
- Partners with Payroll Processing, Accounting, HRIS, Treasury, Legal, and external tax professionals to maintain strong internal controls and mitigate compliance risks.
- Lead and oversee payroll settlement activities, including reconciliation of payroll tax liabilities, funding activities, and settlement reports across all operating entities.
- Ensure timely and accurate reconciliation of payroll settlement reports to internal financial systems and accounting records.
- Perform detailed audits of settlement processes to identify discrepancies, root causes, and corrective actions.
- Review and approve payroll tax reconciliations, quarterly and annual filings, funding requests, and settlement reports.
- Lead and develop the payroll settlement and tax team, including the Assistant Payroll Manager, responsible for tax processing, case intake, employee inquiries, and daily operational activities.
- Set performance expectations, monitor service level agreements, and coach staff to ensure accurate and timely support.
- Provide training and development to build payroll tax expertise, settlement process knowledge, and case-handling proficiency.
- Conduct performance management, talent development, succession planning, and capacity planning within the payroll function.
- Manage and oversee all involuntary deduction programs (garnishments, levies, child support, bankruptcies), ensuring compliance with federal, state, and local regulations.
- Ensure proper withholding, timely remittance, and accurate record-keeping of all involuntary deductions.
- Oversee escalations involving missed deductions, over-deductions, late remittances, or agency compliance risks.
- Resolve complex garnishment situations including multi-jurisdiction orders, bankruptcy cases, and federal tax levies.
- Oversee payroll funding processes including wires, ACHs, direct deposits, and tax payment processing across federal, state, and local jurisdictions.
- Ensure funding files and tax liability calculations align with internal financial systems, Workday configurations, and month-end closing processes.
- Partner with Treasury and Accounting on reconciliation, audit support, internal controls, and cash control procedures related to payroll tax payments.
- Serve as the primary operational leader for day-to-day interactions with OneSource Virtual (OSV) and/or other third-party payroll settlement and tax vendors.
- Lead regular vendor performance reviews; invoice management, contract renewal and adherence, monitor SLA, case aging, and trends; drive corrective actions.
- Manage escalations and resolve complex vendor-related issues while maintaining full visibility into active cases.
- Establish and enforce Workday governance, intake processes, documentation standards, and change-control requirements.
- Manage payroll ticketing and case management systems, ensuring accurate categorization, timely triage, and issue resolution.
- Develop and maintain dashboards and analytics to track tax aging, defects, case volume, vendor performance, settlement variances, and operational metrics.
- Identify operational gaps, implement process improvements, and establish controls to reduce errors and strengthen compliance.
- Lead cross-functional initiatives to improve Workday processes, data integrity, payroll accuracy, and operational efficiency.
- At least 6 years of high-volume, multi-state, multi-entity employment tax, payroll settlement, and related payroll tax experience, including at least two years in a leadership or management role.
- Bachelor's degree in Accounting, Finance, or a related field strongly preferred; equivalent professional experience of at least six years may be considered.
- Deep knowledge of federal, state, and local payroll tax regulations, filing requirements, and compliance obligations.
- Strong knowledge of multi-state payroll tax, involuntary wage withholding, payroll settlement, and related control requirements.
- Demonstrated ability to research, investigate, and resolve complex payroll tax, settlement, funding, and reconciliation issues.
- Strong analytical skills, including the ability to perform complex multi-year calculations, reconcile differences across systems, and interpret time-collection and payroll data.
- Advanced Microsoft Excel skills, including pivot tables, lookup functions, formulas, sorting, and conditional formatting for large datasets.
- Proficiency with Microsoft Word and PowerPoint, including correspondence, reports, document review, and presentations.
- Strong written and verbal communication skills, including the ability to explain complex issues to employees, business leaders, vendors, and government agencies.
- Strong attention to detail, sound judgment, and consistent handling of confidential and sensitive information.
- Demonstrated coaching and mentoring skills that support knowledge transfer, employee development, and team performance.
- Payroll certification such as Fundamental Payroll Certification or Certified Payroll Professional is a strong plus.
- Workday payroll tax administration experience preferred.
COMMUNICATION SKILLS
- Above Average Verbal Communication (Heavy Public Contact).
- Exceptional Verbal (Public Speaking).
- Writing / Correspondence.
- Writing / Reports.
PROFICIENCIES
- MS Excel — Pivots, LOOKUPs, formulas, sorting, and conditional formatting on mass data files (Intermediate–Advanced)
- MS Word — Frequent drafting, proofing, redlining, and mail merges (Intermediate)
- Personal Computer — Fluid use of PC and MS Office products; able to work with dual monitors (Intermediate)
- Typing — 45+ words per minute; fast and accurate
JOB ATTRIBUTES - KNOWLEDGE / SKILLS / ABILITIES
- Analytical Abilities — Strong analytical skills; able to perform complex calculations spanning multiple years and provide analytical support to leadership
- Mathematics — Able to perform complex, multi-year wage and hour calculations
- Research Knowledge and Abilities — Ability to root-cause problems and identify system issues
- Statistical Knowledge and Abilities — Ability to reconcile variances between differing subsystems and interpret analytical data points related to time-collection transactional data
- Mentoring and Coaching – Provides subject matter expertise and mentorship to team members, fostering knowledge transfer, skill development, and continuous learning to strengthen team performance and operational effectiveness.
See All 77 Settlement Worker Jobs
Find roles that match your experience and apply in just a few clicks.
Find Settlement Worker JobsSettlement Worker Job Market
Who's Hiring
- Barnes & Thornburg LLP15
- Dollar General8
- Kroll3
- NVR2
- Starbucks2
Top Industries Hiring
- Energy
- Automotive
- Banking & Financial Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in settlement worker jobs.
- Bachelor's degree in social work, psychology, or a related human services field
- Experience conducting intake assessments and developing individualized service plans
- Proficiency with case management databases or electronic client record systems
- Knowledge of local community resources including housing, employment, and legal aid services
- Bilingual or multilingual communication skills, particularly in Spanish, Somali, or Arabic
- Familiarity with trauma-informed care principles and culturally responsive service delivery
Tips for Your Settlement Worker Job Search
Tailor your resume to case documentation
Settlement workers are expected to manage detailed client files and progress notes from day one. Highlight any direct experience with case management software, intake assessments, or service plans, even if that experience came from a practicum or volunteer placement.
Apply early to roles that fit
Migrate Mate lists settlement worker openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Lead with your language skills upfront
Many settlement worker postings prioritize bilingual or multilingual candidates, but applicants bury language fluency at the bottom of a resume. Put spoken and written language proficiencies in a dedicated section near the top, and specify your proficiency level clearly.
Target postings by population served
Settlement worker roles differ significantly depending on whether the employer serves refugees, survivors of trafficking, unaccompanied minors, or asylum seekers. Filter your search by population type so your cover letter speaks directly to that community rather than sounding generic.
Prepare scenario answers about crisis response
Interviewers for settlement worker roles almost always ask behavioral questions about de-escalation, mandatory reporting, or serving clients in acute distress. Prepare two or three specific examples from field experience, coursework, or volunteer work that show your decision-making process under pressure.
Negotiate start dates around training cycles
Many agencies run new-hire orientation cohorts on fixed schedules, so a later start date may actually delay when you receive full caseload responsibility. Ask during the offer stage exactly when the next onboarding cohort begins before accepting a proposed start date.
Settlement Worker Jobs: Frequently Asked Questions
Which companies are hiring the most settlement workers?
The companies hiring the most settlement workers right now include Barnes & Thornburg LLP, Dollar General, and Kroll, with the largest share of openings in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Nonprofit resettlement agencies and county-level human services departments consistently account for the majority of active postings.
How many settlement worker jobs are remote?
About 74% of settlement worker openings are fully remote or hybrid as of November 2026, though fully in-person roles remain the majority given the hands-on nature of direct client services. Administrative, care coordination, and case management supervisor roles tend to offer the most flexibility for remote or hybrid arrangements.
How do you become a settlement worker?
Most settlement worker roles require at minimum a bachelor's degree in social work, psychology, sociology, or a related field. Gaining direct experience through internships, field practicums, or volunteer placements with community service organizations strengthens your application considerably. Some specialized positions, particularly those involving clinical assessment or supervision, require a master's degree or state licensure in social work.
Can you get a settlement worker job with little or no experience?
Entry-level settlement worker roles do exist and are often labeled case aide, outreach worker, or client services coordinator. Employers filling these positions prioritize demonstrated community engagement, volunteer experience with underserved populations, and language skills over professional credentials alone. Highlighting a field practicum, AmeriCorps service, or sustained volunteer work with a refugee or social services organization can substitute effectively for paid work history.
What does the settlement worker interview process look like?
Most settlement worker interviews involve an initial phone screen with HR, followed by a panel interview with program supervisors and sometimes a peer from the case management team. Expect behavioral questions about handling difficult client situations, mandatory reporting obligations, and prioritizing a heavy caseload. Some agencies also ask candidates to complete a brief written scenario exercise or role-play a client intake conversation during the in-person round.
Where can I find and apply to settlement worker jobs?
You can find and apply to settlement worker jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the available roles, identify the ones that match your background and preferred location, and apply directly to each listing that fits.
See All 77 Settlement Worker Jobs
Find roles that match your experience and apply in just a few clicks.
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