Strategy Business Operations Jobs in Dallas, TX
Strategy Business Operations jobs in Dallas are in strong demand, with openings concentrated in Uptown, the Central Business District, and Las Colinas across financial services, technology, healthcare, and energy. Employers hiring right now include ACCELQ Software Solutions, AT&T, and Apple. Find a role that fits below and apply directly.
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Location:
127 Public Square, Cleveland OhioThe Business Technology Senior Manager, CRE Technology & Platform Strategy is a senior business technology, product, and platform leadership role responsible for the strategy, transformation, implementation, and ongoing ownership of KeyBank Real Estate Capital’s commercial real estate (CRE) loan origination system (LOS) and supporting capabilities.
This role is being established as part of a planned leadership succession. The successful candidate will work alongside the current leader during an approximately 18-month transition, progressively developing the business, technology, platform, and organizational knowledge necessary to ultimately assume leadership of the function.
A primary focus will be the design, implementation, adoption, and long-term ownership of the LOS and its supporting capabilities. The incoming leader will help shape the platform during a significant period of transformation and carry that experience forward as the environment transitions to ongoing operation, enhancement, and continuous improvement.
The role sits at the intersection of CRE, lending technology, product management, operations, data, risk, and business transformation. Over time, this leader will assume responsibility for a multidisciplinary team supporting balance-sheet lending, off-balance-sheet lending, including Fannie Mae, Freddie Mac, CMBS and FHA, and reporting capabilities.
Essential Job Functions
Leadership & Strategy
- Participate in a structured leadership transition and progressively assume responsibility for the function.
- Develop deep knowledge of CRE lending processes, technology, platform strategy, governance, and key stakeholder relationships.
- Establish the business strategy and multi-year technology roadmap aligned with business priorities, user needs, risk requirements, and long-term sustainability.
- Build strong partnerships across the business, Enterprise Technology, risk and control functions, and strategic technology providers.
Platform & Product Leadership
- Lead business prioritization of platform capabilities, enhancements, integrations, upgrades, and technology investments.
- Translate business needs across balance-sheet and off-balance-sheet lending into clear technology, product, process, and data requirements.
- Partner with business stakeholders, Enterprise Technology, and technology providers on LOS design, configuration, integration, testing, deployment, and adoption.
- Apply product ownership and business analysis disciplines to ensure solutions deliver meaningful business outcomes and sustainable user experiences.
- Identify opportunities to improve processes and experiences through technology, automation, data, analytics, and artificial intelligence.
Platform Operations & Continuous Improvement
- Establish a sustainable operating model for implemented capabilities, including ownership, system administration, support, controls, release planning, and performance expectations.
- Use business priorities, user feedback, operational metrics, and emerging capabilities to guide ongoing enhancement and continuous improvement.
- Maintain awareness of developments in lending technology, artificial intelligence, CRE, and platform capabilities.
People & Enterprise Leadership
- Progressively assume leadership of a multidisciplinary team spanning system administration, business experience ownership, product, process, data, and reporting.
- Establish clear accountability, develop talent, and foster a collaborative, innovative, and results-oriented culture.
- Lead through influence across business, technology, risk, compliance, information security, finance, change management, training, and other enterprise functions.
- Communicate complex business and technology topics effectively with audiences ranging from end users to executive leadership.
- Develop productive relationships with strategic technology providers, represent KeyBank’s business priorities, and drive accountability for commitments and outcomes.
Required Qualifications
- Bachelor’s degree in business, technology, finance, real estate, or a related discipline, or equivalent relevant professional experience.
- 10+ years of relevant experience across commercial real estate, commercial lending, business technology, digital transformation, product or platform management, system administration, technology delivery, business process transformation, or related disciplines, including experience leading complex technology, platform, product, or transformation initiatives.
- Demonstrated people leadership experience and ability to develop multidisciplinary teams.
- Experience with product ownership, business analysis, requirements, prioritization, and technology delivery.
- Experience implementing, operating, or materially enhancing complex technology platforms.
- Strong capabilities in data, reporting, analytics, process improvement, and problem solving.
- Working knowledge of artificial intelligence and its application to business processes and technology platforms.
- Strong business acumen and demonstrated ability to operate effectively within a large, complex, and regulated organization.
- Exceptional written and verbal communication skills.
Preferred Qualifications
- Experience with commercial real estate lending, commercial lending technology, or loan origination systems (LOS), including Moody’s CreditLens or comparable lending platforms.
- Knowledge of balance-sheet and off-balance-sheet CRE lending, including origination, underwriting, portfolio management, and reporting.
- Experience leading a major technology transformation or platform modernization initiative in financial services or a similarly complex environment.
- Familiarity with financial-services risk, controls, and regulatory requirements.
- Experience with Lean, Six Sigma, or comparable continuous-improvement disciplines.
Leadership Profile
The successful candidate will combine business leadership, technology fluency, intellectual curiosity, and strong interpersonal skills. This individual will be:
- A people leader who develops talent, establishes accountability, and builds strong teams.
- A product thinker who connects business strategy and user needs to technology priorities.
- A pragmatic technologist who can make sound decisions while partnering effectively with technical specialists.
- A problem solver and continuous learner who navigates ambiguity and develops expertise in a complex business and technology environment.
- A change leader and enterprise navigator who builds alignment across technology, process, people, and organizational boundaries.
Why This Opportunity Is Unique
This role provides the opportunity to learn, shape, and ultimately lead a critical CRE technology function during a significant transformation.
The incoming leader will benefit from an intentional period of knowledge transfer while helping shape the technology, capabilities, processes, and operating model they will ultimately own. Rather than inheriting the platform after implementation, this individual will participate in its evolution and carry that experience into long-term ownership and continuous improvement.
COMPENSATION AND BENEFITS
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#LI-Hybrid
Location:
127 Public Square, Cleveland OhioThe Business Technology Senior Manager, CRE Technology & Platform Strategy is a senior business technology, product, and platform leadership role responsible for the strategy, transformation, implementation, and ongoing ownership of KeyBank Real Estate Capital’s commercial real estate (CRE) loan origination system (LOS) and supporting capabilities.
This role is being established as part of a planned leadership succession. The successful candidate will work alongside the current leader during an approximately 18-month transition, progressively developing the business, technology, platform, and organizational knowledge necessary to ultimately assume leadership of the function.
A primary focus will be the design, implementation, adoption, and long-term ownership of the LOS and its supporting capabilities. The incoming leader will help shape the platform during a significant period of transformation and carry that experience forward as the environment transitions to ongoing operation, enhancement, and continuous improvement.
The role sits at the intersection of CRE, lending technology, product management, operations, data, risk, and business transformation. Over time, this leader will assume responsibility for a multidisciplinary team supporting balance-sheet lending, off-balance-sheet lending, including Fannie Mae, Freddie Mac, CMBS and FHA, and reporting capabilities.
Essential Job Functions
Leadership & Strategy
- Participate in a structured leadership transition and progressively assume responsibility for the function.
- Develop deep knowledge of CRE lending processes, technology, platform strategy, governance, and key stakeholder relationships.
- Establish the business strategy and multi-year technology roadmap aligned with business priorities, user needs, risk requirements, and long-term sustainability.
- Build strong partnerships across the business, Enterprise Technology, risk and control functions, and strategic technology providers.
Platform & Product Leadership
- Lead business prioritization of platform capabilities, enhancements, integrations, upgrades, and technology investments.
- Translate business needs across balance-sheet and off-balance-sheet lending into clear technology, product, process, and data requirements.
- Partner with business stakeholders, Enterprise Technology, and technology providers on LOS design, configuration, integration, testing, deployment, and adoption.
- Apply product ownership and business analysis disciplines to ensure solutions deliver meaningful business outcomes and sustainable user experiences.
- Identify opportunities to improve processes and experiences through technology, automation, data, analytics, and artificial intelligence.
Platform Operations & Continuous Improvement
- Establish a sustainable operating model for implemented capabilities, including ownership, system administration, support, controls, release planning, and performance expectations.
- Use business priorities, user feedback, operational metrics, and emerging capabilities to guide ongoing enhancement and continuous improvement.
- Maintain awareness of developments in lending technology, artificial intelligence, CRE, and platform capabilities.
People & Enterprise Leadership
- Progressively assume leadership of a multidisciplinary team spanning system administration, business experience ownership, product, process, data, and reporting.
- Establish clear accountability, develop talent, and foster a collaborative, innovative, and results-oriented culture.
- Lead through influence across business, technology, risk, compliance, information security, finance, change management, training, and other enterprise functions.
- Communicate complex business and technology topics effectively with audiences ranging from end users to executive leadership.
- Develop productive relationships with strategic technology providers, represent KeyBank’s business priorities, and drive accountability for commitments and outcomes.
Required Qualifications
- Bachelor’s degree in business, technology, finance, real estate, or a related discipline, or equivalent relevant professional experience.
- 10+ years of relevant experience across commercial real estate, commercial lending, business technology, digital transformation, product or platform management, system administration, technology delivery, business process transformation, or related disciplines, including experience leading complex technology, platform, product, or transformation initiatives.
- Demonstrated people leadership experience and ability to develop multidisciplinary teams.
- Experience with product ownership, business analysis, requirements, prioritization, and technology delivery.
- Experience implementing, operating, or materially enhancing complex technology platforms.
- Strong capabilities in data, reporting, analytics, process improvement, and problem solving.
- Working knowledge of artificial intelligence and its application to business processes and technology platforms.
- Strong business acumen and demonstrated ability to operate effectively within a large, complex, and regulated organization.
- Exceptional written and verbal communication skills.
Preferred Qualifications
- Experience with commercial real estate lending, commercial lending technology, or loan origination systems (LOS), including Moody’s CreditLens or comparable lending platforms.
- Knowledge of balance-sheet and off-balance-sheet CRE lending, including origination, underwriting, portfolio management, and reporting.
- Experience leading a major technology transformation or platform modernization initiative in financial services or a similarly complex environment.
- Familiarity with financial-services risk, controls, and regulatory requirements.
- Experience with Lean, Six Sigma, or comparable continuous-improvement disciplines.
Leadership Profile
The successful candidate will combine business leadership, technology fluency, intellectual curiosity, and strong interpersonal skills. This individual will be:
- A people leader who develops talent, establishes accountability, and builds strong teams.
- A product thinker who connects business strategy and user needs to technology priorities.
- A pragmatic technologist who can make sound decisions while partnering effectively with technical specialists.
- A problem solver and continuous learner who navigates ambiguity and develops expertise in a complex business and technology environment.
- A change leader and enterprise navigator who builds alignment across technology, process, people, and organizational boundaries.
Why This Opportunity Is Unique
This role provides the opportunity to learn, shape, and ultimately lead a critical CRE technology function during a significant transformation.
The incoming leader will benefit from an intentional period of knowledge transfer while helping shape the technology, capabilities, processes, and operating model they will ultimately own. Rather than inheriting the platform after implementation, this individual will participate in its evolution and carry that experience into long-term ownership and continuous improvement.
COMPENSATION AND BENEFITS
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#LI-Hybrid
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Find JobsStrategy Business Operations Job Market in Dallas
Who's Hiring
Strategy Business Operations Jobs in Dallas: Frequently Asked Questions
How do I get a strategy business operations job in Dallas?
Focus your search on Dallas's densest hiring clusters: the financial services and consulting firms in the Central Business District, tech companies in Uptown and Deep Ellum, and the major health systems anchored around the Southwestern Medical District. Candidates who can demonstrate cross-functional project ownership, data fluency, and stakeholder alignment stand out most in this market. Familiarity with Dallas's energy and logistics sectors adds a meaningful edge.
Which companies hire strategy business operationss in Dallas?
Dallas strategy business operations roles are posted by ACCELQ Software Solutions, AT&T, and Apple and others right now, based on current listings on Migrate Mate as of November 2026. Dallas draws a wide mix of Fortune 500 corporate headquarters, regional consulting firms, large health systems, and high-growth technology companies, all of which maintain dedicated strategy and operations functions.
Are there remote strategy business operations jobs in Dallas?
Yes, though availability depends on the role's scope, since strategy business operations work tied to in-person leadership and cross-functional coordination tends to require on-site presence, while analytical and planning-focused functions are more frequently remote. About 43% of strategy business operations openings tied to Dallas are remote or hybrid as of November 2026, reflecting broader corporate flexibility. Roles focused on reporting, forecasting, and strategic planning are the most likely to offer remote arrangements locally.
How can I get a strategy business operations job in Dallas with little or no experience?
The most realistic entry path in Dallas is through operations analyst or business analyst roles at the city's large corporate headquarters, many of which run structured rotational programs. Dallas-based financial services firms, health systems like UT Southwestern, and technology employers in Uptown regularly hire entry-level operations talent. Building skills in process documentation, data analysis, and project coordination, then applying to associate or coordinator titles, positions you well for a step into strategy operations.
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