Support Analyst Jobs in Chicago, IL

Here’s What You Need:

• 1+ years supporting either IT or AV related industries

• 1+ years working with ITIL software such as Service Now or Jira

• Familiarity with enterprise collaboration platforms (e.g. Microsoft Teams, Google Meets, Zoom, Webex, etc.)

• An agile mindset with the ability to quickly adapt to changing priorities

• Hands on Windows 10, Windows 11, and OSX support experience

• Hands on Android and iOS support experience

• Must be capable of working in a fast-paced environment both as an individual and as part of a team

• Strong communication skills to interface with non-technical stakeholders and senior leadership

Bonus Points If:

• You have experience working in either a client-facing or senior executive facing role where professionalism is key

• You have any IT or AV related certifications (e.g. CompTIA, CTS, Microsoft, or Cisco)

• You have a background in photography for the offering of professional grade employee headshots/portraits.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/02/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range
California $23.13 to $49.57
Colorado $23.13 to $42.84
Connecticut $23.13 to $42.84
District of Columbia $24.62 to $45.63
Illinois $21.39 to $42.84
Maine $19.66 to $36.49
Maryland $23.13 to $42.84
Massachusetts $23.13 to $45.63
Minnesota $23.13 to $42.84
New York $21.39 to $49.57
New Jersey $24.62 to $49.57
Ohio $21.39 to $39.66
Virginia $21.39 to $45.63
Washington $24.62 to $45.63

Chicago, IL

Requesting an Accommodation

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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