Support Analyst Jobs in Chicago, IL

JOB SUMMARY

The purpose of this position is to provide advance administrative management of supplier contracts, certifications and documentation consistent with CBRE Sourcing Playbook and applicable client requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Evaluates and administers agreements for contracted services including preparing new contracts, contract renewals, and contract amendments.

Coordinates compliance procedures with vendors including licensing and insurance certificates.

Coordinates daily facility maintenance and landscaping requirements with vendors.

Schedules periodic vehicle maintenance. Monitors and evaluates vendor performance.

Monitors and evaluates vendor performance utilizing established processes and systems. Administers SPM process coordinating with internal and external contributors, and preparing reports for internal and external (suppliers and clients) stakeholders.

Identifies safety, operational, and maintenance issues.

Coordinates advanced contractual support for special facility maintenance and repair projects.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School diploma or general education degree (GED) required. Associate's degree (AA) or equivalent from two-year college or technical school preferred. Minimum of four years of related experience and/or training.

CERTIFICATES and/or LICENSES

C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Intermediate skills with Microsoft Office Suite.

Ability to achieve working level skills in either a contracts database or Ariba Contracts Management Module.

SCOPE OF RESPONSIBILITY

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $70K per year and the maximum salary for the position is or $80K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).