Support Services Specialist Jobs
Support Services Specialist jobs are open across healthcare, government, nonprofit, and education sectors, from entry-level coordinator roles to senior and program specialist positions, with specializations in case management, client services, and program administration. See the openings below and apply to the ones that match your experience.
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Showing 5 of 86+ Support Services Specialist jobs
Initial Posting Date:
11/10/2026Application Deadline:
11/22/2026Agency:
Department of CorrectionsSalary Range:
$4,558 - $5,995Position Type:
EmployeePosition Title:
Special Housing & Program Services Support, Executive Support Specialist 1 (Wilsonville)Job Description:
Special Housing & Program Services Support, Executive Support Specialist 1 (Wilsonville)
Coffee Creek Correctional Facility
Oregon Department of Corrections
Looking for an opportunity where your administrative talents can make a difference?
Join the Oregon Department of Corrections as an Executive Support Specialist 1 in Specialized Housing and Program Services at Coffee Creek Correctional Facility (CCCF), where you'll be a key partner in supporting leadership, strengthening communication, and helping deliver programs and services that make a lasting impact!
About the Job – Your Role
In this highly visible role, you'll serve as the primary administrative support to the Assistant Superintendent, ensuring the office operates efficiently while supporting programs that directly impact Adults in Custody (AICs), including correctional counseling and recreation services. Your work will help leaders make informed decisions, coordinate critical operations, and maintain effective communication throughout the facility.
As the Executive Support Specialist, you will provide confidential administrative and executive support to the Assistant Superintendent of Special Housing by coordinating daily office operations, managing calendars, meetings, correspondence, reports, and special projects, while ensuring the office functions efficiently and effectively.
You will serve as a liaison between executive leadership, CRU staff, facility work units, and external agencies to facilitate timely communication and collaboration. Responsibilities include preparing, reviewing, and maintaining confidential records, reports, meeting materials, and executive correspondence; tracking assignments and priorities to ensure deadlines are met; conducting research and compiling information to support leadership decision-making; coordinating meetings, trainings, and facility communications; and providing backup administrative support to the Superintendent, Assistant Superintendents, and other executive staff as needed.
This position requires exercising independent judgment, maintaining strict confidentiality, effectively prioritizing competing assignments with minimal supervision, and fostering positive working relationships with multidisciplinary teams while delivering exceptional customer service in a dynamic correctional environment.
This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.
Minimum Qualifications
Three (3) years of clerical/secretarial experience which included:
One (1) year at a full performance level performing typing, word processing, or other generating of documents; and
lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
Requested Skills
Experience working with sensitive communications, records, and legal materials discreetly and in compliance with policies.- Proven ability to prioritize tasks, manage conflicting deadlines, and maintain accuracy and efficiency under pressure.
- Strong skills in drafting, proofreading, and editing professional correspondence, reports, and public-facing materials.
- Ability to maintain positive, professional, and cooperative working relationships with internal leadership, staff, external agencies, and the public.
- Skill in using Microsoft Word, Excel, Outlook, and other administrative software for document preparation, tracking, and reporting.
- Interpret and apply statutes, rules, regulations, policies, and procedures.
Application Information
- In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date.
- The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
- Please monitor both your email and Workday account for updates regarding this recruitment.
- As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates’ qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.
Working Conditions
CCCF is a tobacco-free facility. The use of tobacco products is prohibited within the secure perimeters, buildings, and personal vehicles.
Work if performed within the secure confines or an adult minimum to maximum security correctional facility. Interactions with adults in custody occurs on a daily basis and there is an inherent responsibility to support security staff during periods of AIC unrest. The individual in this position is subject to callback and reassignment to any work area of the facility in the event of an emergency or work stoppage
The facility is located in western Oregon and is exposed to temperature extremes and inclement weather. Walking long distances to get to the work area or to perform duties is required.
This position requires the operation of video and telephonic equipment, word processing equipment, and computers for e-mail, accessing AIC information, and in the regular performance of many of their duties.
About the Department
The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives.
The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.
The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.
Benefits
The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%.
The State of Oregon provides a generous benefit package, which includes:
- Family health, vision, and dental insurance
- Vacation, sick leave, and 11 paid holidays
- 21 days paid military leave for national guard and reserve components
- Optional short and long-term disability
- Term life insurance
- Fully paid retirement program
- Oregon Saving Growth Plan
- Flexible spending accounts for health and childcare
- And more
About the Process – What to Expect
- After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills.
- Top candidates will be referred to the hiring manager.
- The hiring manager will review your application and schedule interviews.
- Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews.
- Final candidates will have a background check, PREA check, and reference checks.
- A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay.
- A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team!
Requirements for Employment
The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information.
Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights.
The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA.
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Questions
If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number.
Recruiter: Stephanie Johnston, Stephanie.M.Johnston@doc.oregon.gov
Reference Number: 209496
Workday will timeout after 15 minutes of inactivity. You may lose progress on your application.- Workday performs weekly maintenance Friday evenings, and the system may be down for several hours.
- ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
- This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice.
- This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.
Initial Posting Date:
11/10/2026Application Deadline:
11/22/2026Agency:
Department of CorrectionsSalary Range:
$4,558 - $5,995Position Type:
EmployeePosition Title:
Special Housing & Program Services Support, Executive Support Specialist 1 (Wilsonville)Job Description:
Special Housing & Program Services Support, Executive Support Specialist 1 (Wilsonville)
Coffee Creek Correctional Facility
Oregon Department of Corrections
Looking for an opportunity where your administrative talents can make a difference?
Join the Oregon Department of Corrections as an Executive Support Specialist 1 in Specialized Housing and Program Services at Coffee Creek Correctional Facility (CCCF), where you'll be a key partner in supporting leadership, strengthening communication, and helping deliver programs and services that make a lasting impact!
About the Job – Your Role
In this highly visible role, you'll serve as the primary administrative support to the Assistant Superintendent, ensuring the office operates efficiently while supporting programs that directly impact Adults in Custody (AICs), including correctional counseling and recreation services. Your work will help leaders make informed decisions, coordinate critical operations, and maintain effective communication throughout the facility.
As the Executive Support Specialist, you will provide confidential administrative and executive support to the Assistant Superintendent of Special Housing by coordinating daily office operations, managing calendars, meetings, correspondence, reports, and special projects, while ensuring the office functions efficiently and effectively.
You will serve as a liaison between executive leadership, CRU staff, facility work units, and external agencies to facilitate timely communication and collaboration. Responsibilities include preparing, reviewing, and maintaining confidential records, reports, meeting materials, and executive correspondence; tracking assignments and priorities to ensure deadlines are met; conducting research and compiling information to support leadership decision-making; coordinating meetings, trainings, and facility communications; and providing backup administrative support to the Superintendent, Assistant Superintendents, and other executive staff as needed.
This position requires exercising independent judgment, maintaining strict confidentiality, effectively prioritizing competing assignments with minimal supervision, and fostering positive working relationships with multidisciplinary teams while delivering exceptional customer service in a dynamic correctional environment.
This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.
Minimum Qualifications
Three (3) years of clerical/secretarial experience which included:
One (1) year at a full performance level performing typing, word processing, or other generating of documents; and
lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
Requested Skills
Experience working with sensitive communications, records, and legal materials discreetly and in compliance with policies.- Proven ability to prioritize tasks, manage conflicting deadlines, and maintain accuracy and efficiency under pressure.
- Strong skills in drafting, proofreading, and editing professional correspondence, reports, and public-facing materials.
- Ability to maintain positive, professional, and cooperative working relationships with internal leadership, staff, external agencies, and the public.
- Skill in using Microsoft Word, Excel, Outlook, and other administrative software for document preparation, tracking, and reporting.
- Interpret and apply statutes, rules, regulations, policies, and procedures.
Application Information
- In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date.
- The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
- Please monitor both your email and Workday account for updates regarding this recruitment.
- As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates’ qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.
Working Conditions
CCCF is a tobacco-free facility. The use of tobacco products is prohibited within the secure perimeters, buildings, and personal vehicles.
Work if performed within the secure confines or an adult minimum to maximum security correctional facility. Interactions with adults in custody occurs on a daily basis and there is an inherent responsibility to support security staff during periods of AIC unrest. The individual in this position is subject to callback and reassignment to any work area of the facility in the event of an emergency or work stoppage
The facility is located in western Oregon and is exposed to temperature extremes and inclement weather. Walking long distances to get to the work area or to perform duties is required.
This position requires the operation of video and telephonic equipment, word processing equipment, and computers for e-mail, accessing AIC information, and in the regular performance of many of their duties.
About the Department
The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives.
The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.
The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.
Benefits
The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%.
The State of Oregon provides a generous benefit package, which includes:
- Family health, vision, and dental insurance
- Vacation, sick leave, and 11 paid holidays
- 21 days paid military leave for national guard and reserve components
- Optional short and long-term disability
- Term life insurance
- Fully paid retirement program
- Oregon Saving Growth Plan
- Flexible spending accounts for health and childcare
- And more
About the Process – What to Expect
- After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills.
- Top candidates will be referred to the hiring manager.
- The hiring manager will review your application and schedule interviews.
- Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews.
- Final candidates will have a background check, PREA check, and reference checks.
- A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay.
- A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team!
Requirements for Employment
The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information.
Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights.
The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA.
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Questions
If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number.
Recruiter: Stephanie Johnston, Stephanie.M.Johnston@doc.oregon.gov
Reference Number: 209496
Workday will timeout after 15 minutes of inactivity. You may lose progress on your application.- Workday performs weekly maintenance Friday evenings, and the system may be down for several hours.
- ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
- This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice.
- This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.
See All 86 Support Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSupport Services Specialist Job Market
Who's Hiring
Top Industries Hiring
- Law & Legal Services
- Technology & Software
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in support services specialist jobs.
- Bachelor's degree in human services, social work, psychology, or a related field
- Experience coordinating or managing client cases, service plans, or support programs
- Proficiency with case management software, databases, or electronic records systems
- Strong written and verbal communication skills for client and stakeholder interaction
- Knowledge of community resources, eligibility criteria, and referral processes
- Ability to maintain accurate documentation and meet compliance and reporting requirements
Tips for Your Support Services Specialist Job Search
Tailor your resume to each sector
Support services specialist roles differ sharply between healthcare, government, and nonprofit employers. Pull the exact language from each job posting and mirror it in your work history so your resume clears applicant tracking systems specific to that sector.
Highlight case management and documentation tools
Employers in this field scan for fluency with case tracking software, electronic health records, or program databases. Name the specific platforms you've used in your resume rather than listing generic administrative skills.
Apply early to roles that fit
Migrate Mate lists support services specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers for caseload questions
Interviewers for these roles almost always ask how you handle competing priorities across a client caseload. Prepare two or three specific examples that show how you triaged urgent needs while keeping ongoing cases on track.
Certify credentials before you apply
Many support services specialist postings require or prefer credentials like a Certified Case Manager, Human Services Board-Certified Practitioner, or FEMA emergency management certificate. Having these in hand before applying removes a common screening obstacle.
Negotiate scope, not just compensation
When you receive an offer, ask about caseload size, software access, and professional development funding. These factors directly affect your day-to-day workload and growth in the role, so clarifying them before you accept prevents surprises.
Support Services Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most support services specialists?
The most active employers for support services specialists right now are BNY, Ricoh, and Kahana & Feld LLP, and the most openings are in Texas, Virginia, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, state and county agencies, and nonprofit social services organizations consistently rank among the highest-volume hirers for this role.
How many support services specialist jobs are remote?
About 46% of support services specialist openings are fully remote or hybrid as of November 2026, reflecting the administrative and coordination-heavy nature of many postings. Sub-areas like program coordination, benefits eligibility review, and client intake tend to offer the most remote flexibility, while roles requiring direct client contact or field visits are more likely to be fully on-site.
How do you become a support services specialist?
Start with a bachelor's degree in human services, social work, public administration, or a closely related field. Gain direct experience through internships, volunteer work, or entry-level roles in case management or client services. Earning a relevant credential, such as a Human Services Board-Certified Practitioner designation, strengthens your application. Building familiarity with case management software and community resource networks makes you competitive for most postings.
Can I get hired as a support services specialist with little experience?
Yes, many employers will consider candidates with limited formal experience if you can demonstrate client-facing skills, organizational ability, and familiarity with the population the organization serves. Volunteer work at a community organization, a practicum from a human services or social work program, or prior work in customer service or administrative support all translate well. Lead with specific examples in your resume and cover letter rather than listing general competencies.
What does the support services specialist interview process look like?
Most employers start with a phone screen focused on your background and availability, followed by one or two in-person or video interviews. Expect behavioral questions about handling difficult clients, managing competing priorities across a caseload, and maintaining documentation under time pressure. Some government and nonprofit employers also include a written exercise or scenario assessment. Final rounds often involve a conversation with a program manager or department director.
Where can I find and apply to support services specialist jobs?
You can find and apply to support services specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background, then apply directly to each listing that fits your experience and location preferences.
See All 86 Support Services Specialist Jobs
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