OVERALL DESCRIPTION

The Talent Acquisition Manager-Corporate is responsible for establishing the recruitment strategies and processes for assigned area (Corporate). The incumbent will oversee and direct the activities of a team of Talent Acquisition Specialists, and partner with Departments to develop short-term action and long term plans to improve recruiting productivity and performance while ensuring customer satisfaction and compliance with Equal Employment Opportunity (EEO).

SPECIFIC RESPONSIBILITIES

• Oversees the development of talent acquisition policies and practices that attract and retain a highly-qualified, high-performing workforce.
• Directs the development, delivery, and implementation of innovative sourcing and staffing strategies.
• Provides leadership, training, coaching, and direction to assigned team. Mentors and assists in problem solving, as necessary.
• Acts as a consultant to hiring managers in forming tactical and strategic recruitment plans. Advises hiring managers on the recruitment and selection process and interviewing techniques.
• Develops effective working relationships and establishes consultative partnerships with internal management, and external stakeholders and partners to creatively develop and maintain recruitment sources, facilitate the recruitment process and maximize employee retention.
• Closely aligns activities of assigned recruitment team with strategic initiatives of the Human Resources Division and the Authority.
• Maintains and implements all employment-related Authority policies and procedures, ensuring the hiring process is conducted in accordance with all SEPTA policies, state and federal laws.
• Develops and oversees the maintenance of appropriate employment records and systems, including background checks, requisitions for personnel, applicant flow, internal transfers, and postings, etc.
• Monitors data and performance for key indicators, including vacancy rates, fill rates, time-to-fill, offer acceptance, candidate retention, and customer satisfaction, and adjusts approaches to improve outcomes
• Ensures that all recruitment moves within assigned area are conducted in accordance with promotion and transfer provisions of labor agreements and/or Authority policies/ procedures.
• Directs posting activities and any required qualification testing in compliance with Authority policies and applicable Labor Agreements. Works closely with HRIS, Strategic Initiatives, Labor Relations, and appropriate departments, as needed.
• Ensures appropriate workflows are established and maintained in the applicant tracking system; recommends changes that improve efficiency, team effectiveness, and the client and candidate experience
• Keeps current on developments and market trends in employment, especially in the areas of assigned responsibility. Performs the role of “Team Leader” in special projects and/or recruitment initiatives as assigned.
• Represents the Authority at various recruiting and community events.
• Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public, self-and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others.
• Responsible for full life cycle recruitment for key roles.
• Performs other duties as assigned by Director.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree from an accredited College or University and Six (6) years of progressive recruitment experience including implementing, developing and executing recruiting strategies based upon workforce/staffing requirements required.
• In lieu of a bachelor’s degree, 10 years of progressive Talent Acquisition experience which includes experience implementing, developing and executing recruiting strategies based upon workforce/staffing requirements, may be considered.
• Experience managing or leading teams including Team Lead roles, managing the work of others required.
• Must be data analytics driven leader, using data to make informed decisions.
• Must have experience with a variety of recruitment sources: Internet based, Social Media, Professional networking organizations, external search firms, etc.
• Demonstrated ability to handle multiple assignments with limited timeframes required.
• Proficiency in MS Word with working knowledge of MS Excel required.
• Extensive knowledge of employment laws is required.
• Excellent interpersonal and written communication skills and the ability to establish rapport and create partnerships throughout the Authority required.
• Experience working with a modern ATS system (SuccessFactors/iCIMS, etc) required.
• Full Life-Cycle recruitment experience required.