Technical Accounting Manager Jobs in Alaska

INTRODUCTION

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction. ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state. Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
Cost-Share Dental and Vision Insurances
Discounted Pet Insurance
Retirement Contributions with Pre-Tax or Roth options into a 403(b).
401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
Eleven Paid Holidays
Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
Flexible Spending Accounts for Healthcare and Dependent Care.
Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
On-Site Training Courses and Professional Development Opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
Emergency Travel Assistance
Education Assistance or Education leave eligibility
Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

This position is Alaska based and requires a daily on-site work schedule

SUMMARY

Under limited supervision and in close collaboration with other Health Information Technology (HIT) teams, manages, directs and supports all EHR and Telehealth software/hardware systems and subsystems along with output to the customer. Collaborates with other HIT departments to design, implement and deploy telehealth productions systems. Acts as liaison between ANTHC and regional tribal health organizations’ technical staff to manage customer expectations. Ensures customer service needs are effectively met. Assists in regulatory compliance and timely reporting for project management.

Responsibilities

- Primary technical customer relations manager for Alaskan Tribal partners on new and existing EHR and Telehealth technical functionalities.
- Develops processes and strategies to promote greater visibility for the customer into the status of current and upcoming projects.
- Proactively collaborates with ATHS customer technical staff, solicits feedback on existing utilization and technical issues.
- Analyzes feedback to engage with technical team for implementing appropriate solutions to ensure maximum customer satisfaction and usability.
- Active member of planning processes, coordinates with internal staff and customers to establish software and hardware deployment/upgrade schedules and ensure customer needs are met.
- Provides technical project management to evaluate, test and validate new hardware and software products.
- Designs and directs implementation of system upgrades and hardware enhancements.
- Works closely with other internal HIT teams in the research, design and development of new hardware and software solutions.
- Analyzes replacement hardware technologies for end-of-life products and communicates findings and recommendations back to the production technical team.
- Enforces procedures and standards for hardware selection, system testing, configuration management and documentation.
- Reviews technical documentation of Telehealth servers, hardware platforms and workstation design.
- Evaluates trends and recommends operational, procedural, technical and policy improvements.
- Defines inventory needs for on-site hardware to minimize the impact to clinical healthcare due to hardware failure.
- Manages the transition of new EHR and Telehealth software and/or hardware from the development and test environment into production.
- Technical lead for planning and scheduling all system deployments to ATHS customers.
- Provides guidance to customer on EHR and Telehealth technical designs and effective implementation into their infrastructure.
- Provides technical management oversight for pilot projects.
- Manages special projects as required.
- Compiles and analyzes data.
- Develops and monitors project budgets.
- Prepares special and recurring reports.
- Prepares technical reports and expenditure justification studies.
- Coordinates activities with other HIT Managers to meet customer and user requirements.
- Serves on HIT committees and other technical services groups.
- Maintains professional expertise and knowledge through ongoing education and study of new network and systems technologies.
- Provides leadership, direction, and guidance to assigned staff.
- Develops goals and priorities in conjunction with employees, and assigns tasks and projects.
- Develops staff skills and training plans.
- Counsels, trains, and coaches subordinate staff.
- Implements corrective actions and conducts performance evaluations.
- Performs other duties as assigned.

KNOWLEDGE and SKILLS

- Knowledge of current Good Manufacturing Process defined by FDA for Medical Device Manufacturing.
- Knowledge of system architecture design, implementation and analysis techniques.
- Knowledge of the development of system documentation and procedural manuals.
- Knowledge of networked computer system environments and device capabilities.
- Knowledge of network system access and security guidelines and procedures.
- Knowledge of project management and resource allocation techniques.
- Knowledge of information technology and software applications.
- Skill in effectively managing teams and delegating tasks and authority.
- Skill in writing technical materials for a broad, non-technical audience.
- Skill in organizing, assessing and prioritizing multiple tasks, projects and demands.
- Skill in establishing and maintaining effective working relations with customers and co-workers.
- Skill in operating a personal computer utilizing a variety of software applications.
- Skill in analyzing and modeling multi-functional data flows and infrastructure requirements.

MINIMUM EDUCATION QUALIFICATION

A Bachelor’s degree in business, information technology, or related field from an accredited institution. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.

MINIMUM EXPERIENCE QUALIFICATION

Non-supervisory – Five (5) years of experience in product development or Information Technology support services. An equivalent combination of relevant education and/or training may be substituted for experience.

AND

Supervisory – Two (2) years of experience managing technical teams.

PREFERRED EXPERIENCE QUALIFICATION

Experience working in a healthcare environment or working with healthcare products is preferred.

ADDITIONAL REQUIREMENTS

According to the needs of the organization, some incumbents in this job class may be required to obtain specific technical certifications and programming language skills.