Technical Intern Internships
Technical intern internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working engineers and developers, and, at many employers, a path toward a full-time offer. Openings cover Manufacturing, Technology & Software, and Food & Beverage, with Framatome North America, Ecolab, and Sandia National Laboratories among the employers posting roles now.
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General Description
The IT Technical Documentation Intern supports the City's digital accessibility project by updating, improving, and maintaining Knowledge Base (KB) articles, as well as assisting with the intake, tracking, and coordination of PDF remediation tickets. The role blends technical writing, accessibility best practices, and operational support to help ensure digital content is usable by everyone.
Work Schedule and Logistics
- Part-time (up to 20 hours per week) paid internship
- Flexible work scheduling during normal business hours (8:00 am to 5:00 pm)
- Primarily remote; may require equipment pick up or occasional meetings at Madison's City County Building located at 210 Martin Luther King Jr Blvd, Madison, WI 53703
- Reports to the Digital Inclusion Coordinator/Digital Accessibility Project Manager
- Technical Writing Skills - Ability to write clear, concise, user-friendly documentation
- Attention to Detail - Strong ability to identify inconsistencies, formatting issues, and accessibility gaps
- Organizational Skills - Comfortable managing multiple tasks, tickets, and maintaining documentation libraries
- Communication Skills - Ability to work with subject matter experts (SMEs), engage with users, and translate technical concepts into plain language
- Basic Digital Accessibility Knowledge - Familiarity with digital accessibility principles like alt text, headings, accessible document structure and screen readers
- Experience with IT ticketing systems
- Familiarity with Web Content Accessibility Guidelines (WCAG) criteria
- Familiarity with PDF remediation
- Coursework in IT, technical communication, user experience (UX), accessibility or related fields.
Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.
Examples of Duties and Responsibilities
- PDF Remediation Ticket Support - Assist with managing incoming remediation requests via our IT Service Center, triaging tickets, validating requirements, and coordinating with internal teams and our vendor.
- Quality Assurance (QA) - Perform basic accessibility checks on PDFs, ensuring formatting, structure and metadata meet standards.
- Knowledge Base Updates - Review, revise, and submit accessibility-related knowledge base articles, ensuring content is accurate, clear, and aligned with standards.
-
Digital Accessibility Content Research - Gather information from subject matter experts (SMEs), users, and software documentation and create new guidance where needed.
- Perform other related work as assigned.
Minimum Qualifications
- Familiarity with the following:
- Digital accessibility principles like alt text, headings, accessible document structure and screen readers;
- Core principles and best practices of technical writing;
- Principles and practices of digital organization; AND
- Presenting technical information to non-technical audiences
Other combinations of experience, training, and education which can be demonstrated to result in possession of the knowledge, skills, and abilities required to perform the work of this position will also be considered.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.
Special Requirements
Physical requirements:
Work is primarily sedentary in nature and performed in an office environment. Employees will be expected to sit or stand for extended periods of time while working on a computer and to use other standard office equipment, such as a telephone and copy machine.
- Payroll title for this position is Management Intern 1 (Hourly).
General Description
The IT Technical Documentation Intern supports the City's digital accessibility project by updating, improving, and maintaining Knowledge Base (KB) articles, as well as assisting with the intake, tracking, and coordination of PDF remediation tickets. The role blends technical writing, accessibility best practices, and operational support to help ensure digital content is usable by everyone.
Work Schedule and Logistics
- Part-time (up to 20 hours per week) paid internship
- Flexible work scheduling during normal business hours (8:00 am to 5:00 pm)
- Primarily remote; may require equipment pick up or occasional meetings at Madison's City County Building located at 210 Martin Luther King Jr Blvd, Madison, WI 53703
- Reports to the Digital Inclusion Coordinator/Digital Accessibility Project Manager
- Technical Writing Skills - Ability to write clear, concise, user-friendly documentation
- Attention to Detail - Strong ability to identify inconsistencies, formatting issues, and accessibility gaps
- Organizational Skills - Comfortable managing multiple tasks, tickets, and maintaining documentation libraries
- Communication Skills - Ability to work with subject matter experts (SMEs), engage with users, and translate technical concepts into plain language
- Basic Digital Accessibility Knowledge - Familiarity with digital accessibility principles like alt text, headings, accessible document structure and screen readers
- Experience with IT ticketing systems
- Familiarity with Web Content Accessibility Guidelines (WCAG) criteria
- Familiarity with PDF remediation
- Coursework in IT, technical communication, user experience (UX), accessibility or related fields.
Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.
Examples of Duties and Responsibilities
- PDF Remediation Ticket Support - Assist with managing incoming remediation requests via our IT Service Center, triaging tickets, validating requirements, and coordinating with internal teams and our vendor.
- Quality Assurance (QA) - Perform basic accessibility checks on PDFs, ensuring formatting, structure and metadata meet standards.
- Knowledge Base Updates - Review, revise, and submit accessibility-related knowledge base articles, ensuring content is accurate, clear, and aligned with standards.
-
Digital Accessibility Content Research - Gather information from subject matter experts (SMEs), users, and software documentation and create new guidance where needed.
- Perform other related work as assigned.
Minimum Qualifications
- Familiarity with the following:
- Digital accessibility principles like alt text, headings, accessible document structure and screen readers;
- Core principles and best practices of technical writing;
- Principles and practices of digital organization; AND
- Presenting technical information to non-technical audiences
Other combinations of experience, training, and education which can be demonstrated to result in possession of the knowledge, skills, and abilities required to perform the work of this position will also be considered.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.
Special Requirements
Physical requirements:
Work is primarily sedentary in nature and performed in an office environment. Employees will be expected to sit or stand for extended periods of time while working on a computer and to use other standard office equipment, such as a telephone and copy machine.
- Payroll title for this position is Management Intern 1 (Hourly).
Technical Intern Internship Market
Who's Hiring
- Framatome North America13
- Ecolab5
- Sandia National Laboratories4
- Simpson Gumpertz & Heger3
- BMW2
Top Industries Hiring
- Manufacturing
- Technology & Software
- Food & Beverage
- Chemicals & Materials
- Electronics & Hardware
Tips for Your Technical Intern Internship Search
Apply earlier than the academic calendar suggests
Large employers in technology, finance, and engineering recruit summer interns the preceding fall, often closing cohorts before winter break. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Check listings in September and October, not January, if you're targeting structured summer programs.
Build a portfolio before you send a single application
Hiring teams at the intern level assess what you've built, not where you've worked. Two or three complete projects with a linked GitHub repository, a deployed app, or a documented data analysis give recruiters something concrete to open. Candidates with visible work move faster through technical screens than those with a polished resume and nothing to show.
Work your campus network and apply directly at the same time
Campus career fairs surface structured programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity reaches employers who don't recruit on campus at all, widening your pool significantly.
Practice your technical screen out loud before you apply
Engineering internship screens typically cover data structures and algorithms on a shared coding environment. Practice explaining your approach as you work through a problem, not just arriving at the answer, because interviewers weight your reasoning as heavily as correctness. Run through problems verbally with a classmate or record yourself to catch gaps in how you communicate under pressure.
Target structured internship programs built for early-career candidates
Many larger technology and engineering employers run cohort-based intern programs designed specifically for people new to the field, often with rotations, mentorship tracks, and dedicated onboarding. These programs recruit early and fill fast. Identify the ones relevant to your discipline, note their application windows, and submit in the first wave rather than when they surface in a general search.
Set your work-type filter before you start searching
On-site roles are 45% of the technical intern internships listed here. Decide what you can commit to before you open applications, then filter by location and work type so you're only reviewing roles you can actually take. Applying to positions you'd have to turn down wastes time on both sides of the process.
Technical Intern Internships: Frequently Asked Questions
How do I get a technical intern internship?
Lead with coursework, personal projects, and a portfolio rather than work history, since hiring teams expect limited prior experience at the intern level. A linked GitHub repository, deployed project, or technical writeup gives recruiters something concrete to assess. Combine direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a technical intern internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it most is consistent performance on real project work, the team's headcount situation at the end of the summer, and how early the employer runs its return-offer process. Treat a full-time outcome as possible, not promised, and focus on delivering visible results.
When should I apply for technical intern internships?
Earlier than most candidates expect. Large employers, particularly in technology and finance, open summer internship applications the preceding fall and fill cohorts months before the start date. Smaller companies and co-op programs post closer to when the role begins, so openings appear year-round. Checking listings regularly means you won't miss the early waves.
Are technical intern internships paid?
Most professional technical intern internships in the United States are paid. Compensation varies by company size, industry, and location, and listings show the range where the employer chooses to disclose it. Unpaid arrangements are more common at nonprofits or very early-stage startups, so read each listing carefully before applying.
What should a technical intern internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that name the tools and languages used and link directly to the work, whether that's a GitHub repository, a deployed application, a data analysis notebook, or a design file. Add relevant coursework, keep everything to one page, and put the project section above any part-time jobs.
Are there remote technical intern internships?
Yes. Remote and hybrid roles make up 55% of the technical intern internship listings here, with the rest on-site. Remote intern cohorts fill quickly because they draw applicants from across the country, so apply early and filter by work type to see them without scrolling through roles that don't fit your situation.
Can international students get technical intern internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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