Technical Support Associate Jobs in Wyoming
Technical Support Associate jobs in Wyoming show steady demand, concentrated in the energy, government services, and healthcare sectors, with openings at every level from entry-level help desk to senior technical support roles. Cheyenne, Casper, and Laramie are the primary hiring metros, home to established employers such as Wyoming Medical Center, Black Hills Energy, and the State of Wyoming's Department of Enterprise Technology. The most sought-after specialties include IT help desk support, hardware troubleshooting, and enterprise software assistance. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 9+ Technical Support Associate jobs
POSITION SCOPE
Under the direction of the Lead Technical Laboratory Specialist or the Technical Laboratory Manager, the Technical Laboratory Specialist is responsible for conducting experiments, performing tests, and providing results, analysis and reporting. The Technical Laboratory Specialist is also responsible for maintaining the laboratory, equipment, and inventory as well as safely handling, storing, and disposing of samples, chemicals, and other materials. This position is considered to be a safety-sensitive position.
The Technical Laboratory Specialist role encompasses three levels of seniority based on skillset and experience with Magnum’s various service lines. Specific definitions on the levels are as follows:
Technical Laboratory Specialist 1
The Technical Laboratory Specialist 1 position is an entry-level position into the role. Technical Laboratory Specialist 1’s are able to competently and successfully complete the job requirements as specified below. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 2
The Technical Laboratory Specialist 2 position is an intermediate position awarded to Technical Laboratory Specialists who have a proven track record of level 1 tasks, as well as independently completing Soil Stabilization service line testing and reporting, in addition to completing all tests in the Laboratory SPOs and interpreting the results. This role will act as a mentor to Technical Laboratory Specialist 1’s. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 3
The Technical Laboratory Specialist 3 position is a senior, specialized position awarded to Technical Laboratory Specialists who have a proven track record of competently and successfully performing all level 1 and level 2 tasks for the Oilfield Cementing, Fluid Services, and Soil Stabilization service lines. This role will act as a mentor to Technical Laboratory Specialist 1 and 2’s. This role is required to participate in an on-call rotation.
JOB RESPONSIBILITIES
Entry-Level Laboratory Tasks
- Learn, understand, and apply the basics of cement blends and additives, including calculations.
- Log all field samples and experimental products.
- Complete reports and enter test data, as required.
- Operate and maintain all laboratory equipment and inventory.
- Conduct the safe handling, storage, and disposal of samples, chemicals, and other materials.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line.
- Conduct quality control testing for the lab and field cement samples, including weighing the cement, additives, and water.
Intermediate Laboratory Tasks
- Coordinate internal testing of samples (cement blend formulations) upon request.
- Conduct and complete all lab tests as per departmental SOP’s. Complete and summarize reports and interpret test data.
- Independently conduct soil stabilization testing for Magnum’s Infrastructure service line, maintaining reporting and issuing recommendations, as applicable.
- Obtain and apply a greater understanding of all laboratory maintenance, cement blend calculations, and products, interactions, blends, and operations.
- Maintain, operate, calibrate, and install all equipment in the lab.
- Troubleshoot products and blends, as required.
- Maintain the testing database, ensuring accuracy.
- Assist with maintaining all departmental marketing materials (product pages, blend pages, handbooks).
- Assist with departmental research and development projects. Maintain and update project summaries.
- Perform and act as a backfill on entry-level laboratory tasks.
Senior Laboratory Tasks
- Manage and prioritize lab testing for the department, delegating to the team as required.
- Schedule equipment maintenance and track all parts and the associated cost.
- Ensure that all departmental data (test data, SDS database, laboratory testing SOP’s, product information and specifications, lab calculators, etc.) is captured, maintained, and updated regularly.
- Maintain all departmental marketing materials (product pages, blend pages, handbooks) and participate in presentations with the Sales department.
- Review lab reports for accuracy and completeness.
- Conduct training presentations for the post-secondary institutions Magnum participates with.
- Manage departmental research and development projects. Maintain and update project summaries.
- Maintain a thorough understanding of products, interactions, blends, and operations.
- Develop test parameters to evaluate Magnum’s product lines, evaluating opportunities for improvement or efficiencies.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line, as needed.
- Assist with quality control testing for the lab and field cement samples, as needed.
- Carry out quality control checks for the department, as needed.
- Perform and act as a backfill on entry-level and intermediate laboratory tasks.
Safety
- Follow all of Magnum’s JSA and Safe Work Procedures.
- Complete and participate in all required safety training, both internal and external.
- Understand and apply Magnum’s QHSE policies and expectations.
- Work with management to improve standard operating procedures and policies.
General
- Participate in training and development activities.
- Other related duties as required.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Progressively responsible experience in a relevant Technical Laboratory Specialist role, as applicable to the level of role being assigned to.
- Able to work overtime, accommodate a flexible schedule, and participate in an on-call rotation.
- Able to travel to satellite laboratories and act as support to meet the needs of the business.
- Legally eligible to work in the country the role is based out of.
Looking For
- Diploma or degree in Chemistry, Environmental, or Engineering.
- Ability to apply judgment in handling hazardous chemicals, as well as the knowledge of chemical properties and composites.
- Proven ability to translate chemistry complexities into basic terminology.
- Ability to self-manage and work independently during working hours.
- Excellent analytical and problem-solving capabilities.
- Strong interpersonal and communications skills.
- Strong work ethic, positive attitude, reliable, and dependable.
- Flexible and able to adapt to change.
- Understands the importance of safety.
- Team player and customer service focused.
- Demonstrated initiative and results orientated.
Assets
- Legally eligible and able to support both our Canadian and U.S. operations, as needed.
- Previous work experience in the oil and gas industry or experience in cementing services.
- Training in OHS including WHMIS, TDG, etc.
POSITION SCOPE
Under the direction of the Lead Technical Laboratory Specialist or the Technical Laboratory Manager, the Technical Laboratory Specialist is responsible for conducting experiments, performing tests, and providing results, analysis and reporting. The Technical Laboratory Specialist is also responsible for maintaining the laboratory, equipment, and inventory as well as safely handling, storing, and disposing of samples, chemicals, and other materials. This position is considered to be a safety-sensitive position.
The Technical Laboratory Specialist role encompasses three levels of seniority based on skillset and experience with Magnum’s various service lines. Specific definitions on the levels are as follows:
Technical Laboratory Specialist 1
The Technical Laboratory Specialist 1 position is an entry-level position into the role. Technical Laboratory Specialist 1’s are able to competently and successfully complete the job requirements as specified below. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 2
The Technical Laboratory Specialist 2 position is an intermediate position awarded to Technical Laboratory Specialists who have a proven track record of level 1 tasks, as well as independently completing Soil Stabilization service line testing and reporting, in addition to completing all tests in the Laboratory SPOs and interpreting the results. This role will act as a mentor to Technical Laboratory Specialist 1’s. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 3
The Technical Laboratory Specialist 3 position is a senior, specialized position awarded to Technical Laboratory Specialists who have a proven track record of competently and successfully performing all level 1 and level 2 tasks for the Oilfield Cementing, Fluid Services, and Soil Stabilization service lines. This role will act as a mentor to Technical Laboratory Specialist 1 and 2’s. This role is required to participate in an on-call rotation.
JOB RESPONSIBILITIES
Entry-Level Laboratory Tasks
- Learn, understand, and apply the basics of cement blends and additives, including calculations.
- Log all field samples and experimental products.
- Complete reports and enter test data, as required.
- Operate and maintain all laboratory equipment and inventory.
- Conduct the safe handling, storage, and disposal of samples, chemicals, and other materials.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line.
- Conduct quality control testing for the lab and field cement samples, including weighing the cement, additives, and water.
Intermediate Laboratory Tasks
- Coordinate internal testing of samples (cement blend formulations) upon request.
- Conduct and complete all lab tests as per departmental SOP’s. Complete and summarize reports and interpret test data.
- Independently conduct soil stabilization testing for Magnum’s Infrastructure service line, maintaining reporting and issuing recommendations, as applicable.
- Obtain and apply a greater understanding of all laboratory maintenance, cement blend calculations, and products, interactions, blends, and operations.
- Maintain, operate, calibrate, and install all equipment in the lab.
- Troubleshoot products and blends, as required.
- Maintain the testing database, ensuring accuracy.
- Assist with maintaining all departmental marketing materials (product pages, blend pages, handbooks).
- Assist with departmental research and development projects. Maintain and update project summaries.
- Perform and act as a backfill on entry-level laboratory tasks.
Senior Laboratory Tasks
- Manage and prioritize lab testing for the department, delegating to the team as required.
- Schedule equipment maintenance and track all parts and the associated cost.
- Ensure that all departmental data (test data, SDS database, laboratory testing SOP’s, product information and specifications, lab calculators, etc.) is captured, maintained, and updated regularly.
- Maintain all departmental marketing materials (product pages, blend pages, handbooks) and participate in presentations with the Sales department.
- Review lab reports for accuracy and completeness.
- Conduct training presentations for the post-secondary institutions Magnum participates with.
- Manage departmental research and development projects. Maintain and update project summaries.
- Maintain a thorough understanding of products, interactions, blends, and operations.
- Develop test parameters to evaluate Magnum’s product lines, evaluating opportunities for improvement or efficiencies.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line, as needed.
- Assist with quality control testing for the lab and field cement samples, as needed.
- Carry out quality control checks for the department, as needed.
- Perform and act as a backfill on entry-level and intermediate laboratory tasks.
Safety
- Follow all of Magnum’s JSA and Safe Work Procedures.
- Complete and participate in all required safety training, both internal and external.
- Understand and apply Magnum’s QHSE policies and expectations.
- Work with management to improve standard operating procedures and policies.
General
- Participate in training and development activities.
- Other related duties as required.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Progressively responsible experience in a relevant Technical Laboratory Specialist role, as applicable to the level of role being assigned to.
- Able to work overtime, accommodate a flexible schedule, and participate in an on-call rotation.
- Able to travel to satellite laboratories and act as support to meet the needs of the business.
- Legally eligible to work in the country the role is based out of.
Looking For
- Diploma or degree in Chemistry, Environmental, or Engineering.
- Ability to apply judgment in handling hazardous chemicals, as well as the knowledge of chemical properties and composites.
- Proven ability to translate chemistry complexities into basic terminology.
- Ability to self-manage and work independently during working hours.
- Excellent analytical and problem-solving capabilities.
- Strong interpersonal and communications skills.
- Strong work ethic, positive attitude, reliable, and dependable.
- Flexible and able to adapt to change.
- Understands the importance of safety.
- Team player and customer service focused.
- Demonstrated initiative and results orientated.
Assets
- Legally eligible and able to support both our Canadian and U.S. operations, as needed.
- Previous work experience in the oil and gas industry or experience in cementing services.
- Training in OHS including WHMIS, TDG, etc.
See All 9 Technical Support Associate Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
Find JobsTechnical Support Associate Jobs by City in Wyoming
Where Wyoming roles are concentrated, by current openings.
Technical Support Associate Job Market in Wyoming
A snapshot from current Wyoming openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Wyoming Employers Look For
The qualifications that appear most often in technical support associate jobs across Wyoming.
- Associate degree or bachelor's degree in information technology, computer science, or related field
- CompTIA A+ or equivalent industry certification preferred by most Wyoming employers
- Demonstrated experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or similar platforms
- Strong written and verbal communication skills for both technical and non-technical users
- Ability to work on-site or on-call to support Wyoming energy, government, or healthcare operations
Technical Support Associate Jobs in Wyoming: Frequently Asked Questions
How do you become a technical support associate in Wyoming?
The most direct path is completing an associate or bachelor's degree in information technology or a closely related field, then earning a vendor-neutral certification such as CompTIA A+. Wyoming has no state-issued license specifically for technical support associates, so employers rely on these industry credentials to verify competency. Many Wyoming employers in government and energy sectors also value hands-on experience with help desk or IT operations, which can be built through internships or entry-level support roles.
Which companies hire technical support associates in Wyoming?
Wyoming technical support associate roles are posted by TerraPower, H&R Block, and CVS Health and others right now, based on current listings on Migrate Mate as of July 2026. Wyoming's government agencies, energy companies, and regional healthcare systems are among the most consistent sources of technical support associate openings across the state.
Which Wyoming cities have the most technical support associate jobs?
Kemmerer, Cheyenne, and Wyoming have the most technical support associate openings in Wyoming. Cheyenne leads because it houses the State of Wyoming's central IT infrastructure and several energy company regional offices, while Casper's concentration in oil and gas operations drives demand, and Laramie benefits from the University of Wyoming's ongoing technology support needs.
Are there remote technical support associate jobs in Wyoming?
Yes, and they're more common than in many fields, since technical support work is well suited to remote delivery. About 50% of technical support associate openings tied to Wyoming are remote or hybrid as of July 2026, reflecting how much of the role involves phone, chat, and remote desktop sessions. Positions focused on software support and tier-one help desk are most frequently offered with remote or hybrid flexibility.
How can I get hired as a technical support associate in Wyoming with little or no experience?
The most realistic entry path is applying to help desk or desktop support associate roles at Wyoming's larger employers, including the State of Wyoming's Department of Enterprise Technology, Wyoming Medical Center, and regional energy companies, which regularly hire candidates without prior professional experience when they hold a CompTIA A+ certification. Community colleges such as Laramie County Community College offer IT support programs that produce graduates these employers recruit directly. Starting in a customer service or data entry role within a technology-heavy organization is also a recognized lateral move that opens the door to technical support positions.
Where can I find and apply to technical support associate jobs in Wyoming?
You can find and apply to technical support associate jobs in Wyoming on Migrate Mate, which lists current Wyoming openings. Search the available roles, find the ones that match your experience and location, and apply directly to the employers posting them.
See All 9 Technical Support Associate Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
Find Jobs