TN Visa Customer Experience Manager Jobs
Customer Experience Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves directing customer strategy, cross-functional teams, or service operations at a professional level. Canadian citizens can apply at the border or port of entry; Mexican citizens require a consular appointment in advance.
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Get Access To All JobsWhat success looks like in this role:
- Serves as counsel for an assigned departmental or functional area, or within a defined area of law.
- With guidance from senior lawyers, provides legal advice and counsel to management and associates on a range of corporate and business issues.
- With guidance from senior lawyers, engages with business leaders to understand direction, changes and objectives; provides advice on potential legal issues or challenges.
- Enforces Legal policies and procedures.
- With guidance or in partnership with senior lawyers, presents training to internal clients on specified legal topics.
- Collaborates with supported Finance & Accounting, Sales & Sales Excellence, Corporate Operations, Engineering / Product Development, Marketing & Communications and/or others, to ensure that product offerings, business dealings and agreements are legally compliant and protective of the company’s interests.
May provide service and advice within or across areas described below.
- Works with supported stakeholders, helping ensure their understanding of and support for internal checks, controls and related governance standards.
- Supports all governance functions and creation of public filings.
- Supports entity management and maintenance.
- Monitors legislative and agency pronouncements, publications and activities.
- Assists in researching, tracking and updating privacy and data regulation related notices, policies, standards, guidelines and processes.
- Works with internal teams to understand business objectives and address potential privacy issues and considerations.
- Advises internal teams to ensure compliance with privacy regulations.
-
Assists with development of public policy-related position papers, presentations and other documentation.
-
Participates in new product development process reviews to ascertain compliance with IP policies and methodologies, and to develop IP for the organization.
- Participates in patent searches and evaluations in support of new product development.
- Supports efforts to evaluate potential third-party infringement of Unisys IP.
- Supports senior lawyers in IP disputes and litigation.
-
Participates in trademark searches in support of new marks/rebranding.
-
Engages with HR teams and management to understand and help address a variety of employment and labor issues, including recruiting, hiring, associate relations, equal employment opportunity compliance and issues associated with contingent workers.
- Supports broader organizational policy development, evaluation and related initiatives from an employment law / legal perspective.
- Supports efforts to address disputes within designated area of responsibility, working with outside counsel and internal teams.
- Supports internal investigations and manages administrative matters associated with litigation.
- Participates in / support subpoena response.
- Maintains accurate reporting of all in-house litigation, disputes, subpoenas and bankruptcy including upcoming deadlines, matter statuses, opening and closing and each matter submitted to outside counsel, defense matters, and judgements sent to collection.
-
Supports eDiscovery functions for cases.
-
Helps draft, negotiate and interpret commercial contracts.
- In partnership with more senior counsel, reviews, advises on and negotiates a variety of commercial contracts, including contracts covering software licensing, SaaS, professional services and online terms and conditions.
- Partners with internal business associates to develop and execute action plans to resolve issues presented in contract negotiations.
- Provides advice on operational legal topics, including data strategy and data licensing.
You will be successful in this role if you have:
- BA/BS degree
- US Law Degree and 5-7 years’ relevant experience OR equivalent combination of education and experience
- Public Sector experience required
- Technology Industry experience preferred
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
What success looks like in this role:
- Serves as counsel for an assigned departmental or functional area, or within a defined area of law.
- With guidance from senior lawyers, provides legal advice and counsel to management and associates on a range of corporate and business issues.
- With guidance from senior lawyers, engages with business leaders to understand direction, changes and objectives; provides advice on potential legal issues or challenges.
- Enforces Legal policies and procedures.
- With guidance or in partnership with senior lawyers, presents training to internal clients on specified legal topics.
- Collaborates with supported Finance & Accounting, Sales & Sales Excellence, Corporate Operations, Engineering / Product Development, Marketing & Communications and/or others, to ensure that product offerings, business dealings and agreements are legally compliant and protective of the company’s interests.
May provide service and advice within or across areas described below.
- Works with supported stakeholders, helping ensure their understanding of and support for internal checks, controls and related governance standards.
- Supports all governance functions and creation of public filings.
- Supports entity management and maintenance.
- Monitors legislative and agency pronouncements, publications and activities.
- Assists in researching, tracking and updating privacy and data regulation related notices, policies, standards, guidelines and processes.
- Works with internal teams to understand business objectives and address potential privacy issues and considerations.
- Advises internal teams to ensure compliance with privacy regulations.
-
Assists with development of public policy-related position papers, presentations and other documentation.
-
Participates in new product development process reviews to ascertain compliance with IP policies and methodologies, and to develop IP for the organization.
- Participates in patent searches and evaluations in support of new product development.
- Supports efforts to evaluate potential third-party infringement of Unisys IP.
- Supports senior lawyers in IP disputes and litigation.
-
Participates in trademark searches in support of new marks/rebranding.
-
Engages with HR teams and management to understand and help address a variety of employment and labor issues, including recruiting, hiring, associate relations, equal employment opportunity compliance and issues associated with contingent workers.
- Supports broader organizational policy development, evaluation and related initiatives from an employment law / legal perspective.
- Supports efforts to address disputes within designated area of responsibility, working with outside counsel and internal teams.
- Supports internal investigations and manages administrative matters associated with litigation.
- Participates in / support subpoena response.
- Maintains accurate reporting of all in-house litigation, disputes, subpoenas and bankruptcy including upcoming deadlines, matter statuses, opening and closing and each matter submitted to outside counsel, defense matters, and judgements sent to collection.
-
Supports eDiscovery functions for cases.
-
Helps draft, negotiate and interpret commercial contracts.
- In partnership with more senior counsel, reviews, advises on and negotiates a variety of commercial contracts, including contracts covering software licensing, SaaS, professional services and online terms and conditions.
- Partners with internal business associates to develop and execute action plans to resolve issues presented in contract negotiations.
- Provides advice on operational legal topics, including data strategy and data licensing.
You will be successful in this role if you have:
- BA/BS degree
- US Law Degree and 5-7 years’ relevant experience OR equivalent combination of education and experience
- Public Sector experience required
- Technology Industry experience preferred
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
See all TN Visa Customer Experience Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Customer Experience Manager Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Experience Manager
Align your credentials to USMCA categories
Customer Experience Manager roles must fit a recognized TN visa category, typically Management Consultant. Gather documentation showing your degree, your title, and how the role involves professional-level advisory or operational management, not just supervisory work.
Target companies with cross-border hiring experience
Prioritize employers with recent visa sponsorship experience. Ask recruiters directly whether their legal team has handled work visa sponsorships before, since a company new to visa processes will slow down your offer-to-start timeline significantly.
Request a detailed offer letter before filing
CBP officers review your offer letter at the port of entry. It must describe your duties in language that maps to the Management Consultant category, your Canadian or Mexican citizenship, and the professional degree required for the role.
Use Migrate Mate to find TN-ready CX roles
Search Migrate Mate to identify Customer Experience Manager openings at employers with recent visa filings and work visa sponsorship experience. Filter by role and visa type so you're only applying to companies experienced with the visa sponsorship process.
Prepare for employer verification requirements
Many large U.S. employers are enrolled in E-Verify and will confirm your work authorization within days of your TN approval. Confirm with HR that they're set up to onboard TN holders before you accept an offer.
Time your Mexican consular appointment strategically
Mexican citizens apply at a U.S. consulate, not at the border, and appointment availability varies by location and season. Build at least six to eight weeks into your timeline between offer acceptance and your target start date.
Customer Experience Manager TN Visa: Frequently Asked Questions
Does a Customer Experience Manager role qualify for TN visa status?
It depends on how the role is structured and documented. Customer Experience Manager positions qualify under the TN Management Consultant category when the work involves professional-level strategy, service design, or operational direction, not purely frontline supervision. Your offer letter must describe duties that reflect that professional scope. Roles focused mainly on scheduling or team oversight without strategic responsibility are harder to support under TN.
How does the TN visa compare to H-1B for Customer Experience Manager jobs?
The TN visa has no annual lottery and no cap for Canadian citizens, so approval can happen the same day at a port of entry. H-1B visa requires entering a randomized lottery each spring with no guarantee of selection. For Mexican citizens, TN requires a consular appointment but still avoids the lottery. If you qualify under USMCA, TN is a faster and more predictable path than H-1B for this role.
How do I find Customer Experience Manager jobs that offer TN visa sponsorship?
Use Migrate Mate to search for Customer Experience Manager openings specifically at employers with recent visa filings and experience sponsoring work visas. Most general job boards don't filter by visa type, so you end up applying to roles where the employer has no sponsorship experience. Searching on a platform built around visa sponsorship saves significant time and targets the right companies from the start.
What documents do I need to present at the port of entry as a Canadian applicant?
You'll need a valid Canadian passport, your signed offer letter describing your CX Manager duties and the professional degree requirement, proof of your qualifying degree or credentials, and your employer's supporting documentation confirming the TN category. CBP officers assess your application on the spot, so having a clear, well-organized packet that maps your role to the Management Consultant category is critical to avoiding delays or a secondary inspection.
Can I switch employers or get promoted while on a TN visa as a Customer Experience Manager?
Switching employers requires a new TN filing, either at a port of entry for Canadians or through USCIS for a change of status. A promotion within the same company is generally fine if the title and duties remain within the same TN category. If a promotion moves you into a significantly different role or category, your employer should consult an immigration professional before updating your title to avoid a status issue.