TN Visa Customer Relations Representative Jobs
Customer Relations Representative roles qualify for TN visa sponsorship under the USMCA treaty when the position meets the Management Consultant category requirements. Canadian citizens can apply at the border with no cap; Mexican citizens use consular processing. Employers prepare a support letter demonstrating the role's eligibility and their intent to sponsor.
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Get Access To All JobsAssistant General Counsel, Labor Relations
Job Number: 260001WR
Posting Date: Jul 22, 2026, 10:15:12 AM
Primary Location: Central-42 West Madison Street (Law Office)
CPS Non-Union Job Grade: S09
Estimated Annual Salary Range: 87,000.00 - 115,500.00
Position Type: Non-Union Position
Overtime Status: Exempt
Final salary offers are dependent upon candidate qualifications.
JOB DESCRIPTION -
Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
With a workforce of 42,307 employees, the Labor Relations team collaborates closely with various labor unions to negotiate wages, hours, and other essential terms of employment. The collective bargaining rights of CPS employees are protected under the Illinois Educational Labor Relations Act (115 ILCS 5/1 et seq.) and the Illinois School Code (105 ILCS 5/34-1 et seq.). The Illinois Educational Labor Relations Board ensures compliance with these laws.
Job Summary:
CPS is seeking an Assistant General Counsel who will work in the Labor Relations Unit of the Law Department. Reporting to the Chief Labor Relations Officer, the Assistant General Counsel will assist in administering and implementing collective bargaining agreements, conducting collective bargaining, advising principals and department leaders on matters related to collective bargaining agreements and labor relations, including discipline matters, drafting collective bargaining and grievance settlement agreements, and generally representing CPS in engagement with its labor partners. This is a full-time, exempt position that will be paid for time worked on a salary basis.
The Assistant General Counsel will be held accountable for the following responsibilities:
- Engaging with district principals and union representatives on labor issues, including advising CPS managers on best practices, contractual obligations, and creative problem solving.
- Meeting regularly with labor representatives to address contractual issues in order to avoid unnecessary grievances.
- Representing CPS in contract negotiations, other collective bargaining sessions, and impact bargaining discussions with labor unions representing CPS’ 30,000 plus unionized employees.
- Drafting responses to requests for information, grievance settlement agreements, and policy materials.
In order to be successful and achieve the above responsibilities, the Assistant General Counsel must possess the following qualifications:
Education Required:
- Juris Doctorate from an accredited law school, required;
- Must be licensed to practice law and in good standing in the State of Illinois.
Experience Required:
- A minimum of one (1) year of legal practice, inclusive of internships, externships and clerkships, required. Experience in labor and employment law, preferred.
Knowledge, Skills, and Abilities:
- Communication and engagement skills (writing, client communications, speaking, listening)
- Interpersonal skills that will help build trusting internal and external stakeholder relationships
- Problem-solving skills, including a demonstrated ability to take ownership of and solve problems, quickly assess issues, and provide sound legal advice to a wide variety of stakeholders, including senior leadership, school administrators, and central office departments
- Experience advising clients on and representing clients in labor arbitration and mediation cases and other forms of alternative dispute resolution
- Knowledge of best practices in labor relations, federal and state labor and employment laws, administrative law, and related federal and state laws
- Strong client counseling skills in a deadline-driven, high-volume environment, including the ability to provide sound legal advice in a short response time and work on multiple tasks simultaneously
- Self-starter who takes initiative to advance and close projects and can work independently to resolve matters efficiently
- Highly organized with excellent time management and organizational skills
- Deadline-driven, strategic thinker
- Detail-oriented and results-driven
- Demonstrated success working in a fast-paced, rapidly changing environment
- Proficiency with Google Suite (docs, sheets, slides)
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
- Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.
Assistant General Counsel, Labor Relations
Job Number: 260001WR
Posting Date: Jul 22, 2026, 10:15:12 AM
Primary Location: Central-42 West Madison Street (Law Office)
CPS Non-Union Job Grade: S09
Estimated Annual Salary Range: 87,000.00 - 115,500.00
Position Type: Non-Union Position
Overtime Status: Exempt
Final salary offers are dependent upon candidate qualifications.
JOB DESCRIPTION -
Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
With a workforce of 42,307 employees, the Labor Relations team collaborates closely with various labor unions to negotiate wages, hours, and other essential terms of employment. The collective bargaining rights of CPS employees are protected under the Illinois Educational Labor Relations Act (115 ILCS 5/1 et seq.) and the Illinois School Code (105 ILCS 5/34-1 et seq.). The Illinois Educational Labor Relations Board ensures compliance with these laws.
Job Summary:
CPS is seeking an Assistant General Counsel who will work in the Labor Relations Unit of the Law Department. Reporting to the Chief Labor Relations Officer, the Assistant General Counsel will assist in administering and implementing collective bargaining agreements, conducting collective bargaining, advising principals and department leaders on matters related to collective bargaining agreements and labor relations, including discipline matters, drafting collective bargaining and grievance settlement agreements, and generally representing CPS in engagement with its labor partners. This is a full-time, exempt position that will be paid for time worked on a salary basis.
The Assistant General Counsel will be held accountable for the following responsibilities:
- Engaging with district principals and union representatives on labor issues, including advising CPS managers on best practices, contractual obligations, and creative problem solving.
- Meeting regularly with labor representatives to address contractual issues in order to avoid unnecessary grievances.
- Representing CPS in contract negotiations, other collective bargaining sessions, and impact bargaining discussions with labor unions representing CPS’ 30,000 plus unionized employees.
- Drafting responses to requests for information, grievance settlement agreements, and policy materials.
In order to be successful and achieve the above responsibilities, the Assistant General Counsel must possess the following qualifications:
Education Required:
- Juris Doctorate from an accredited law school, required;
- Must be licensed to practice law and in good standing in the State of Illinois.
Experience Required:
- A minimum of one (1) year of legal practice, inclusive of internships, externships and clerkships, required. Experience in labor and employment law, preferred.
Knowledge, Skills, and Abilities:
- Communication and engagement skills (writing, client communications, speaking, listening)
- Interpersonal skills that will help build trusting internal and external stakeholder relationships
- Problem-solving skills, including a demonstrated ability to take ownership of and solve problems, quickly assess issues, and provide sound legal advice to a wide variety of stakeholders, including senior leadership, school administrators, and central office departments
- Experience advising clients on and representing clients in labor arbitration and mediation cases and other forms of alternative dispute resolution
- Knowledge of best practices in labor relations, federal and state labor and employment laws, administrative law, and related federal and state laws
- Strong client counseling skills in a deadline-driven, high-volume environment, including the ability to provide sound legal advice in a short response time and work on multiple tasks simultaneously
- Self-starter who takes initiative to advance and close projects and can work independently to resolve matters efficiently
- Highly organized with excellent time management and organizational skills
- Deadline-driven, strategic thinker
- Detail-oriented and results-driven
- Demonstrated success working in a fast-paced, rapidly changing environment
- Proficiency with Google Suite (docs, sheets, slides)
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
- Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.
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Get Access To All JobsTips for Finding TN Visa Sponsorship in Customer Relations Representative
Frame your credentials around management consulting
Customer Relations Representatives enter TN visa status under the Management Consultant category. Your resume and any credential letters must emphasize analytical, advisory, and client strategy functions, not front-line service tasks, to survive CBP scrutiny.
Target employers with recent visa filing experience
Companies with recent visa filing experience already understand work visa sponsorship requirements. Focusing your search on those employers means they're familiar with the sponsorship process and can move faster through the hiring conversation.
Get a formal job offer before the employer files anything
The TN visa application both require a confirmed offer letter specifying your title, duties, and wage. Start negotiating the written offer early so your employer can prepare the support letter without delay once terms are agreed. For Canadians, you'll present this letter at the U.S. port of entry; for Mexicans, your employer's support letter goes with your application at the U.S. consulate.
Use Migrate Mate to find sponsoring employers
Searching broadly wastes time on employers unfamiliar with visa sponsorship. Migrate Mate filters Customer Relations Representative openings by employers with recent visa filings, so you spend your effort on companies already experienced with supporting international workers.
Prepare a duty description letter for CBP review
Canadian citizens applying at the port of entry must demonstrate on the spot that the role is consultative, not clerical. A one-page duty description letter signed by your hiring manager strengthens your case and prevents secondary inspection delays.
Confirm your employer understands TN renewal timing
TN status is granted in three-year increments with no cap on renewals, but your employer must initiate the extension before your current period expires. Clarify who manages that timeline internally before you accept the offer.
Customer Relations Representative TN Visa: Frequently Asked Questions
Does a Customer Relations Representative role actually qualify for TN visa status?
It depends on how the position is structured. TN visa status doesn't have a standalone category for Customer Relations Representatives, so the role must qualify under Management Consultant. That means your job duties must be substantively consultative and analytical, not primarily service or administrative. Employers should document that distinction clearly in the offer letter and any supporting materials.
How does TN visa sponsorship for this role compare to H-1B?
For Customer Relations Representative roles, TN is faster and more predictable than H-1B visa. There's no lottery, no annual cap for Canadians, and no multi-month wait for a start date. Canadian applicants can receive approval at the port of entry the same day. H-1B requires a March registration, lottery selection, and a October 1 start date at the earliest, making TN a structurally faster path for USMCA nationals.
How do I find employers who already sponsor TN visas for this position?
Most Customer Relations Representative openings don't advertise TN sponsorship explicitly, which makes filtering difficult on general job boards. Migrate Mate is built specifically for this problem, surfacing roles from employers with recent visa filings so you can focus your applications on companies already experienced with sponsoring work visas. These employers understand the TN process and are more likely equipped to hire Canadian and Mexican professionals through the USMCA framework.
Can Mexican citizens get TN sponsorship for Customer Relations Representative jobs the same way Canadians can?
The process is different. Canadian citizens can apply for TN status directly at a U.S. port of entry or pre-clearance location with their documentation. Mexican citizens must apply through a U.S. consulate and obtain a TN visa stamp before entering. The qualifying criteria are identical, but the processing route, timeline, and paperwork requirements differ, so Mexican applicants should confirm their employer understands consular processing before accepting an offer.
What happens to my TN status if I change employers or get promoted?
Changing employers requires a new TN approval before you start with the new company. Your current TN status is tied to the sponsoring employer and the specific role documented at entry. A promotion that significantly changes your duties may also require a new filing to reflect the updated position. Build that timeline into any transition plan and make sure your new employer initiates paperwork before your last day with the previous one.