TN Visa Customer Relations Representative Jobs
Customer Relations Representative roles qualify for TN visa sponsorship under the USMCA treaty when the position meets the Management Consultant category requirements. Canadian citizens can apply at the border with no cap; Mexican citizens use consular processing. Employers prepare a support letter demonstrating the role's eligibility and their intent to sponsor.
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Position Information
School/College College of Arts and Sciences
Title College of Arts and Sciences - Assistant Professor (Public Relations) - Department of Communication Studies
Assignment Category Full-Time
Rank Assistant Professor
Tenure Status Non-Tenure Track
Payroll Status Faculty 9
Job Description
The Department of Communication Studies in the College of Arts and Sciences (CAS) at the University of Alabama at Birmingham (UAB) invites applications for a full-time, non-tenure-track Assistant Professor position beginning in August 2027. The teaching load is eight courses per academic year (4/4). We seek candidates with a demonstrated commitment to excellence in teaching across a range of communication and public relations courses.
Primary teaching responsibilities include a sequence of Public Relations courses, such as Introduction to Public Relations, Public Relations Principles, Public Relations Methods, and Public Relations Campaigns, as well as related courses including Sports Public Relations and Digital Media. Additional teaching opportunities may include courses in Advertising, Graphic Design, Social Media, Ethics and Leadership, Media Writing, Crisis Communication and Management, and Special Event Planning, depending on the successful candidate’s expertise and experience. Courses are offered in both in-person and online formats.
The department is home to an award-winning chapter of PRCA/PRSSA at UAB. Preference will be given to candidates who have experience advising successful student organizations or demonstrated interest in mentoring and supporting student professional development through engagement with the chapter. The Department of Communication Studies at UAB offers B.A. and M.A. degrees in Communication and serves the core curriculum. See the departmental website for more information.
Qualified applicants should upload the following application materials:
1) a cover letter indicating how the candidate’s qualifications and experience prepare them for this position.
2) a curriculum vitae.
3) a teaching portfolio, including a teaching philosophy statement, summaries of course evaluations, documentation of teaching awards or recognitions, and other materials that demonstrate teaching effectiveness.
4) names and contact information for three professional references.
5) sample syllabi of courses taught.
Review of applications will begin immediately, and all applications submitted by December 15, 2026, will receive full consideration. Applications will be accepted until the position is filled.
For more information, please contact the search committee chair, Jacquelyn S. Shaia at jsshaia@uab.edu.
The College of Arts and Sciences (CAS) is home to 19 academic departments and six Centers and Institutes. Our 19 departments — home to over 300 full-time faculty and more than 58 baccalaureate, master’s, and doctoral degrees — make us the largest academic entity in the UAB academic enterprise. We are home to research centers, community outreach programs, and interdisciplinary cooperation.
The University of Alabama at Birmingham (UAB) is a research university and academic health center that discovers, teaches, and applies knowledge for the intellectual, cultural, social, and economic benefit of Birmingham, the state, and beyond. UAB is internationally renowned for its intensely collaborative culture that has — for more than five decades — produced breakthroughs in education, health care, research, and service. UAB was ranked #1 in the United States for 2018 and 2019 in the Times Higher Education World University Rankings, Young University Rankings. In 2021, Forbes named UAB as America’s No. 1 Best Large Employer, topping a list of more than 500 public and private corporations, hospitals, universities, Fortune 500 companies and more, across dozens of industries. Most recently, UAB earned the distinction of being named to the 2025 Great Colleges to Work For Honor Roll.
Required Qualifications
The successful applicant must have a terminal degree (PhD or MFA) in Public Relations, Communication, Media or a closely related discipline by August 15, 2027.
Preferred Qualifications
We seek candidates with a demonstrated commitment to excellence in teaching across a range of communication and public relations courses.
Posting Detail Information
Posting Number F2922P
Open Date 10/01/2026
Close Date
Open Until Filled
Nondiscrimination Statement
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
Special Instructions to Applicants
The uploaded teaching portfolio should include: a teaching philosophy statement, summaries of course evaluations, documentation of teaching awards or recognitions, and other materials that demonstrate teaching effectiveness.
Pre-employment Background Check
A pre-employment background check investigation is performed on candidates selected for employment.
Drug/Nicotine Screen (if applicable)
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Get Access To All JobsTips for Finding TN Visa Sponsorship in Customer Relations Representative
Frame your credentials around management consulting
Customer Relations Representatives enter TN visa status under the Management Consultant category. Your resume and any credential letters must emphasize analytical, advisory, and client strategy functions, not front-line service tasks, to survive CBP scrutiny.
Target employers with recent visa filing experience
Companies with recent visa filing experience already understand work visa sponsorship requirements. Focusing your search on those employers means they're familiar with the sponsorship process and can move faster through the hiring conversation.
Get a formal job offer before the employer files anything
The TN visa application both require a confirmed offer letter specifying your title, duties, and wage. Start negotiating the written offer early so your employer can prepare the support letter without delay once terms are agreed. For Canadians, you'll present this letter at the U.S. port of entry; for Mexicans, your employer's support letter goes with your application at the U.S. consulate.
Use Migrate Mate to find sponsoring employers
Searching broadly wastes time on employers unfamiliar with visa sponsorship. Migrate Mate filters Customer Relations Representative openings by employers with recent visa filings, so you spend your effort on companies already experienced with supporting international workers.
Prepare a duty description letter for CBP review
Canadian citizens applying at the port of entry must demonstrate on the spot that the role is consultative, not clerical. A one-page duty description letter signed by your hiring manager strengthens your case and prevents secondary inspection delays.
Confirm your employer understands TN renewal timing
TN status is granted in three-year increments with no cap on renewals, but your employer must initiate the extension before your current period expires. Clarify who manages that timeline internally before you accept the offer.
Customer Relations Representative TN Visa: Frequently Asked Questions
Does a Customer Relations Representative role actually qualify for TN visa status?
It depends on how the position is structured. TN visa status doesn't have a standalone category for Customer Relations Representatives, so the role must qualify under Management Consultant. That means your job duties must be substantively consultative and analytical, not primarily service or administrative. Employers should document that distinction clearly in the offer letter and any supporting materials.
How does TN visa sponsorship for this role compare to H-1B?
For Customer Relations Representative roles, TN is faster and more predictable than H-1B visa. There's no lottery, no annual cap for Canadians, and no multi-month wait for a start date. Canadian applicants can receive approval at the port of entry the same day. H-1B requires a March registration, lottery selection, and a October 1 start date at the earliest, making TN a structurally faster path for USMCA nationals.
How do I find employers who already sponsor TN visas for this position?
Most Customer Relations Representative openings don't advertise TN sponsorship explicitly, which makes filtering difficult on general job boards. Migrate Mate is built specifically for this problem, surfacing roles from employers with recent visa filings so you can focus your applications on companies already experienced with sponsoring work visas. These employers understand the TN process and are more likely equipped to hire Canadian and Mexican professionals through the USMCA framework.
Can Mexican citizens get TN sponsorship for Customer Relations Representative jobs the same way Canadians can?
The process is different. Canadian citizens can apply for TN status directly at a U.S. port of entry or pre-clearance location with their documentation. Mexican citizens must apply through a U.S. consulate and obtain a TN visa stamp before entering. The qualifying criteria are identical, but the processing route, timeline, and paperwork requirements differ, so Mexican applicants should confirm their employer understands consular processing before accepting an offer.
What happens to my TN status if I change employers or get promoted?
Changing employers requires a new TN approval before you start with the new company. Your current TN status is tied to the sponsoring employer and the specific role documented at entry. A promotion that significantly changes your duties may also require a new filing to reflect the updated position. Build that timeline into any transition plan and make sure your new employer initiates paperwork before your last day with the previous one.