TN Visa Customer Service Jobs
Customer Service roles can qualify for TN visa sponsorship under the USMCA when the position requires a bachelor's degree in a relevant field such as business administration or communications. Canadian citizens get border approval the same day. Mexican citizens apply at a U.S. consulate with a certified employer offer letter.
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Get Access To All JobsTitle: Project Development Librarian
Employee Classification: Assistant Librarian
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-University Library
Department: UNT-University Library-Gen-141000
Job Location: Denton
Salary: Compensation is competitive and commensurate with the candidate’s qualifications, experience, and discipline, in accordance with university guidelines and available funding.
FTE: 1.00
Retirement Eligibility: ORP Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The Project Development Librarian is a member of the UNT Libraries' External Partnerships Unit in the Digital Libraries Division and provides an important outreach role to the many collaborating institutions and to users of the content of the Portal to Texas History. The Portal is a collaborative digital library with over 550 content partners from libraries, museums, archives, and other cultural heritage institutions. Every month, the 9.7 million pages of materials in the Portal are used nearly a million times by a global audience. The Portal's content is also discoverable through the Digital Public Library of Americas. This position is in a unique position to help make a difference in the cultural heritage landscape of Texas. The librarian in this position works closely with other units in the Digital Libraries Division to explore and build partnerships among institutions for collaborative efforts, to provide reference support for Digital Collections, and to promote digital projects. The librarian works with internal and external stakeholders to plan and coordinate projects as part of the mission of the UNT Libraries. The librarian exercises broad independent judgment and authority under the direction of the Head of the External Partnerships Unit. The librarian serves on library committees and work groups as assigned.
UNT has a highly diverse campus with a wide range of languages spoken in addition to English. We welcome candidates who have experience with HSI/MSIs and/or who speak Spanish, Vietnamese, American Sign Language, Chinese (Cantonese, Mandarin and other variations), Arabic, Tagalog, Farsi, French, or/and Yoruba.
Position Overview
The Project Development Librarian works within the External Partnerships Unit of the Digital Libraries Division to schedule and coordinate digitization projects with external partners to support the Libraries' Strategic Plan and to provide high quality training and guidance for the UNT Libraries' external collaborators.
- Perform daily undertakings for The Portal to Texas History and other Digital Library initiatives
- Coordinate planning, scheduling, and pick-up and delivery of materials as needed for projects involving digital information and/or historical information.
- Provide instructional training as requested by external project collaborators on preparing collections for digitization and metadata creation.
- Build collaborative relationships with other institutions and private collectors.
- Provide public access to digital materials and assist with planning for the Libraries' digital initiatives.
- Build awareness of The Portal to Texas History through the promotional newsletter, social media and through presentations.
- Provide virtual reference assistance for The Portal to Texas History to partners and the public.
- Increase awareness of our services and collections for the UNT community with a variety of outreach activities.
- Promote the Portal at conferences that target the Portal's constituency. Collaborate with other units within the Digital Libraries Division to schedule, manage, and complete digitization projects involving external partners for the Portal to Texas History.
- Oversee Portal Research Fellowship Program.
- Track and report presentations and participants related to Portal to Texas History outreach activities.
- Establish and maintain effective and productive working relationships with colleagues to promote a positive and collaborative work environment.
Minimum Qualifications
Holds a terminal degree in a library-related discipline, or having equivalent applied experience.
Preferred Qualifications
Required License/Registration/Certifications
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
varies based on assignment
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
Title: Project Development Librarian
Employee Classification: Assistant Librarian
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-University Library
Department: UNT-University Library-Gen-141000
Job Location: Denton
Salary: Compensation is competitive and commensurate with the candidate’s qualifications, experience, and discipline, in accordance with university guidelines and available funding.
FTE: 1.00
Retirement Eligibility: ORP Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The Project Development Librarian is a member of the UNT Libraries' External Partnerships Unit in the Digital Libraries Division and provides an important outreach role to the many collaborating institutions and to users of the content of the Portal to Texas History. The Portal is a collaborative digital library with over 550 content partners from libraries, museums, archives, and other cultural heritage institutions. Every month, the 9.7 million pages of materials in the Portal are used nearly a million times by a global audience. The Portal's content is also discoverable through the Digital Public Library of Americas. This position is in a unique position to help make a difference in the cultural heritage landscape of Texas. The librarian in this position works closely with other units in the Digital Libraries Division to explore and build partnerships among institutions for collaborative efforts, to provide reference support for Digital Collections, and to promote digital projects. The librarian works with internal and external stakeholders to plan and coordinate projects as part of the mission of the UNT Libraries. The librarian exercises broad independent judgment and authority under the direction of the Head of the External Partnerships Unit. The librarian serves on library committees and work groups as assigned.
UNT has a highly diverse campus with a wide range of languages spoken in addition to English. We welcome candidates who have experience with HSI/MSIs and/or who speak Spanish, Vietnamese, American Sign Language, Chinese (Cantonese, Mandarin and other variations), Arabic, Tagalog, Farsi, French, or/and Yoruba.
Position Overview
The Project Development Librarian works within the External Partnerships Unit of the Digital Libraries Division to schedule and coordinate digitization projects with external partners to support the Libraries' Strategic Plan and to provide high quality training and guidance for the UNT Libraries' external collaborators.
- Perform daily undertakings for The Portal to Texas History and other Digital Library initiatives
- Coordinate planning, scheduling, and pick-up and delivery of materials as needed for projects involving digital information and/or historical information.
- Provide instructional training as requested by external project collaborators on preparing collections for digitization and metadata creation.
- Build collaborative relationships with other institutions and private collectors.
- Provide public access to digital materials and assist with planning for the Libraries' digital initiatives.
- Build awareness of The Portal to Texas History through the promotional newsletter, social media and through presentations.
- Provide virtual reference assistance for The Portal to Texas History to partners and the public.
- Increase awareness of our services and collections for the UNT community with a variety of outreach activities.
- Promote the Portal at conferences that target the Portal's constituency. Collaborate with other units within the Digital Libraries Division to schedule, manage, and complete digitization projects involving external partners for the Portal to Texas History.
- Oversee Portal Research Fellowship Program.
- Track and report presentations and participants related to Portal to Texas History outreach activities.
- Establish and maintain effective and productive working relationships with colleagues to promote a positive and collaborative work environment.
Minimum Qualifications
Holds a terminal degree in a library-related discipline, or having equivalent applied experience.
Preferred Qualifications
Required License/Registration/Certifications
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
varies based on assignment
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
See all 864+ TN Visa Customer Service Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Customer Service Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship in Customer Service
Verify your degree supports the role
TN visa status requires a direct connection between your degree field and the Customer Service position. A general business or communications degree works. An unrelated major, even with years of experience, weakens the case during CBP review.
Target employers with documented sponsorship history
Filter your search to companies that have previously sponsored TN visa professionals. Employers already familiar with TN documentation move faster and rarely push back on writing the detailed support letter that CBP expects at the port of entry.
Request a specialty occupation offer letter
Ask your employer to frame the offer letter around the degree requirement, not just the job duties. CBP officers approve TN petitions based on whether the role requires professional-level education, so generic job descriptions stall approvals.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to identify Customer Service employers already open to TN visa candidates. Leads with verified sponsorship intent save you from negotiating the basics with HR teams unfamiliar with USMCA work authorization.
Prepare your Canadian port-of-entry packet early
Canadian citizens present their TN application directly to CBP at the border. Bring the signed offer letter, your degree credential, and proof of Canadian citizenship. Incomplete packets cause same-day denials with no appeal option.
Align your start date to consulate processing for Mexican applicants
Mexican citizens must schedule a consular interview before entering the U.S. to work. Build at least three to four weeks of buffer between your offer acceptance and your intended start date to account for appointment availability.
Customer Service TN Visa: Frequently Asked Questions
Does a Customer Service role actually qualify for TN visa status?
It depends on how the role is defined. TN status requires the position to be a specialty occupation that normally requires a bachelor's degree or higher in a specific field. A Customer Service manager or operations analyst role tied to a business or communications degree qualifies. A general call center agent role with no degree requirement typically does not.
How does TN visa sponsorship for Customer Service compare to H-1B?
TN has no annual lottery and no cap for Canadian citizens, so sponsorship can be secured in days rather than months. H-1B visa requires an employer to enter a random lottery each April, with work authorization starting no earlier than October 1. For Customer Service roles that clearly meet the specialty occupation standard, TN is a faster and more predictable path.
Where can I find Customer Service employers that sponsor TN visas?
Migrate Mate is built specifically for this search. It surfaces Customer Service roles from employers open to USMCA-based work authorization, so you're not filtering through postings from companies that have never sponsored a TN or don't understand the process. Starting there cuts the time spent on unresponsive applications.
What documentation does my employer need to provide for my TN application?
Your employer must provide a signed offer letter on company letterhead stating your job title, a description of duties, the professional category under USMCA that the role falls into, your anticipated length of employment, and confirmation that a bachelor's degree in a relevant field is required. USCIS and CBP both use this letter as the primary basis for approval.
Can I switch Customer Service employers while on TN status?
Yes, but you cannot start working for the new employer until a new TN is approved. Canadian citizens can obtain approval at a port of entry on the same day they present the new employer's documentation. Mexican citizens need to schedule a new consular appointment. There is no grace period that allows you to work for a new employer under your existing TN.