TN Visa Guest Service Supervisor Jobs
Guest Service Supervisor roles qualify for TN visa sponsorship under the USMCA treaty when the position requires a hospitality-related degree and involves direct oversight of front-line staff. Canadian citizens can enter at the border without a cap; Mexican citizens apply at a U.S. consulate under the annual TN allocation.
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Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, defined by you and set in the heart of elevated and unique locations, each carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
Position Summary
The Night Auditor balances daily financial transactions, verifies guest accounts, and ensures accurate reporting for hotel operations. This role combines overnight front desk responsibilities with accounting duties, providing guest assistance while reconciling revenue, processing payments, and preparing financial reports for management. This position reports to the Front Office Manager.
This position, if full time, will cover both Limelight Aspen and Snowmass locations, 2 to 3 days per week. If part time, the position will cover Limelight Snowmass solely, 2 to 3 days per week.
Job Posting Deadline
Applications for this position will be accepted until June 28, 2026.
Essential Job Functions
- Act as Front Desk Receptionist, Concierge and PBX Operator during this shift
- Assist with guest requests and any guest concerns or issues
- Run night audit daily processing
- Notate and follow up on wakeup calls from the wakeup call sheet
- Roll all expected arrivals and no shows to next day
- Post overnight parking charges
- Perform check in and check out duties
- Compile and distribute house reports, including arrivals, departure and in-house report
- Sort and file daily receipts for all restaurant outlets
- Make management aware of guest’s comments and complaints
- Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed
- Other duties as assigned
Qualifications
Education and Experience Requirements
- Must be at least 18 years of age
- High School Diploma or high school equivalent required
- 1 year of customer/guest experience preferred
Knowledge, Skills & Abilities
- Basic industry terminology
- Familiar with hotel fire and safety procedures, assisting in emergency and security procedures as directed by management
- Knowledge of company policies and procedures
- Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
- Strong attention to detail
- Active listening and interpersonal skills to personalize the guest experience
- Ability to act professional in a fast-paced environment
- Ability to understand written and verbal English
- Ability to work independently with minimal supervision
- Ability to work effectively in team settings, contributing positively to group dynamics
- Ability to demonstrate expertise in the technical aspect of the job
- Comply with all policies and procedures for the Front Desk department
- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Additional Information
Work Environment & Physical Demands
- Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
- Regularly work indoors with no adverse conditions
- Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
OR
This position is classified as a regular part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Company Description
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, defined by you and set in the heart of elevated and unique locations, each carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
Position Summary
The Night Auditor balances daily financial transactions, verifies guest accounts, and ensures accurate reporting for hotel operations. This role combines overnight front desk responsibilities with accounting duties, providing guest assistance while reconciling revenue, processing payments, and preparing financial reports for management. This position reports to the Front Office Manager.
This position, if full time, will cover both Limelight Aspen and Snowmass locations, 2 to 3 days per week. If part time, the position will cover Limelight Snowmass solely, 2 to 3 days per week.
Job Posting Deadline
Applications for this position will be accepted until June 28, 2026.
Essential Job Functions
- Act as Front Desk Receptionist, Concierge and PBX Operator during this shift
- Assist with guest requests and any guest concerns or issues
- Run night audit daily processing
- Notate and follow up on wakeup calls from the wakeup call sheet
- Roll all expected arrivals and no shows to next day
- Post overnight parking charges
- Perform check in and check out duties
- Compile and distribute house reports, including arrivals, departure and in-house report
- Sort and file daily receipts for all restaurant outlets
- Make management aware of guest’s comments and complaints
- Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed
- Other duties as assigned
Qualifications
Education and Experience Requirements
- Must be at least 18 years of age
- High School Diploma or high school equivalent required
- 1 year of customer/guest experience preferred
Knowledge, Skills & Abilities
- Basic industry terminology
- Familiar with hotel fire and safety procedures, assisting in emergency and security procedures as directed by management
- Knowledge of company policies and procedures
- Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
- Strong attention to detail
- Active listening and interpersonal skills to personalize the guest experience
- Ability to act professional in a fast-paced environment
- Ability to understand written and verbal English
- Ability to work independently with minimal supervision
- Ability to work effectively in team settings, contributing positively to group dynamics
- Ability to demonstrate expertise in the technical aspect of the job
- Comply with all policies and procedures for the Front Desk department
- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Additional Information
Work Environment & Physical Demands
- Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
- Regularly work indoors with no adverse conditions
- Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
OR
This position is classified as a regular part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
See all 95+ TN Visa Guest Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Guest Service Supervisor Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship in Guest Service Supervisor
Match your credential to the role
CBP officers assess whether your degree field directly relates to Guest Service Supervisor duties. A hospitality management, tourism, or business administration degree strengthens your case more than an unrelated credential paired with experience alone.
Target hotels with dedicated HR compliance teams
Large hotel groups and resort operators routinely sponsor TN visas because their HR departments are experienced with visa sponsorship generally. Smaller independent properties often stall at the offer stage simply because they've never navigated the TN process before, which requires an employer support letter rather than government filing.
Clarify the specialty occupation framing early
Guest Service Supervisor can be approved under Hotel Manager or Management Consultant categories depending on your duties. Ask the employer to confirm which USMCA category they'll use in the offer letter before you accept, so your credentials align with that framing.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to identify hospitality employers actively offering TN visa sponsorship for Guest Service Supervisor roles. Leads filtered to your nationality save time that generic job searches waste on employers unfamiliar with TN requirements.
Prepare your Canadian port-of-entry package correctly
Canadian citizens apply for TN status directly at the land border or airport with CBP. Bring your job offer letter, degree transcripts, and credential credentials in a single organized packet. Incomplete documents are the primary reason CBP defers or denies entry-day TN applications.
Request the employer write your support letter before you resign
Before presenting your TN application at the border, confirm your employer has prepared a formal support letter outlining the role, your qualifications, and the TN eligibility criteria. Have this letter ready to present along with your documentation at the port of entry. Verify completion of these employer preparations before you give notice to your current employer.
Guest Service Supervisor TN Visa: Frequently Asked Questions
Does a Guest Service Supervisor role qualify for a TN visa?
Yes, but the role must involve managing guest service operations and require a relevant bachelor's degree in hospitality management, tourism, or business administration. CBP evaluates whether the position genuinely requires that theoretical knowledge, not just supervisory experience. Roles that function primarily as shift coordinators without a degree requirement are harder to approve under TN.
How does the TN visa compare to H-1B for Guest Service Supervisor jobs?
The TN visa has no annual lottery, no cap for Canadian citizens, and no multi-month USCIS processing queue. Canadian applicants can receive TN status on the same day at a port of entry. The H-1B visa requires an April lottery with roughly a 25% selection rate and months of processing, making TN far more predictable for hospitality professionals who qualify.
Where can I find Guest Service Supervisor jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. Searching there filters out employers unfamiliar with TN, so you're connecting with hospitality companies that have already committed to sponsoring the visa category. Generic job boards rarely surface sponsorship intent at all.
Can Mexican citizens get TN visa sponsorship for this role?
Yes, Mexican citizens are eligible for TN status under USMCA for qualifying Guest Service Supervisor positions, but the process differs from Canadians. Mexican applicants must apply at a U.S. consulate in Mexico and are subject to the annual TN visa allocation. Approval timelines depend on consulate appointment availability, so planning ahead matters more than it does for Canadians.
What happens to my TN status if my Guest Service Supervisor job ends?
Your TN status is tied to that specific employer and job. If employment ends, you're expected to leave the U.S. or change status. CBP and USCIS don't provide a formal grace period under TN rules the way H-1B holders receive 60 days. Securing a new employer and a fresh TN filing or port-of-entry application is the standard path forward.