TN Visa Guest Coordinator Jobs
Guest Coordinator roles qualify for TN visa sponsorship under the USMCA's Hotel Manager or management consultant categories, depending on how the position is scoped. Canadian citizens can apply at the port of entry with no cap concerns. Mexican citizens follow a consular process with a limited annual allocation.
Find TN Visa Guest Coordinator JobsOverview
Showing 5 of 259+ Guest Coordinator jobs
See all 259+ Guest Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Guest Coordinator roles.
Get Access To All JobsINTRODUCTION
Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.
COMPANY BENEFITS INCLUDE:
- 401k Plan with company match
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Company Paid Short-Term and Long-Term Disability Plans
- Company Paid Basic-Term Life Insurance
- Paid Time Off
- Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
- A Variety of Team Member Discounts including:
- Ford Affiliate Program
- Verizon
- AT&T
- TicketsAtWork
- Skechers
- Sherwin Williams
- Meal Discounts
- Fun Team Member Events
- Company-Sponsored Volunteer Opportunities
- Team Member Recognition Program
- Advancement opportunities and the chance for further professional development are also available.
JOB SUMMARY
The Dual Rate Welcome Desk Agent / Night Auditor accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. When a Welcome Desk Agent works the overnight shift, they will be scheduled as Night Auditor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.
- Greets, registers, and assigns rooms to hotel guests.
- Verifies guest identification and establishes how the guest will pay for the accommodations.
- Issues room keys and relays instructions to guests.
- Keeps records of room availability and guests’ accounts on computer.
- Computes bills and collects payments.
- Makes and confirms reservations.
- Uses player CMP system to make Marketing offer reservations.
- Answers PBX calls and routes calls to proper extension.
- Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex.
- Advises housekeeping staff when rooms have been vacated and are ready for cleaning.
- Coordinates with player services and housekeeping on amenities and room assignments of hosted guests.
- Contacts housekeeping or maintenance staff when guests report problems.
- Performs simple bookkeeping activities, such as balancing cash accounts.
- The Night Auditor does all of the above duties of the Welcome Desk Agent and will initiate the automated process to post room and tax to the guest folio / bill. This is done nightly every day of the week.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
STANDARDS OF PERFORMANCE
- Ability to maintain high levels of confidentiality and integrity.
- Maintain interpersonal working relationships among all Team Members and the public.
- Excellent verbal and written communication skills.
- Willingness to assume overall responsibility relative to the performance of the position.
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused.
- Available to work when needed, including weekends, holidays, and nights.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent required. Knowledge of principles and processes for providing customer service.
- Ability to perform basic mathematics.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
- Candidate must be experienced in Microsoft Office.
CERTIFICATES AND LICENSES
Must be able to obtain and maintain appropriate applicable licensing.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently or more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
INTRODUCTION
Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.
COMPANY BENEFITS INCLUDE:
- 401k Plan with company match
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Company Paid Short-Term and Long-Term Disability Plans
- Company Paid Basic-Term Life Insurance
- Paid Time Off
- Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
- A Variety of Team Member Discounts including:
- Ford Affiliate Program
- Verizon
- AT&T
- TicketsAtWork
- Skechers
- Sherwin Williams
- Meal Discounts
- Fun Team Member Events
- Company-Sponsored Volunteer Opportunities
- Team Member Recognition Program
- Advancement opportunities and the chance for further professional development are also available.
JOB SUMMARY
The Dual Rate Welcome Desk Agent / Night Auditor accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. When a Welcome Desk Agent works the overnight shift, they will be scheduled as Night Auditor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.
- Greets, registers, and assigns rooms to hotel guests.
- Verifies guest identification and establishes how the guest will pay for the accommodations.
- Issues room keys and relays instructions to guests.
- Keeps records of room availability and guests’ accounts on computer.
- Computes bills and collects payments.
- Makes and confirms reservations.
- Uses player CMP system to make Marketing offer reservations.
- Answers PBX calls and routes calls to proper extension.
- Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex.
- Advises housekeeping staff when rooms have been vacated and are ready for cleaning.
- Coordinates with player services and housekeeping on amenities and room assignments of hosted guests.
- Contacts housekeeping or maintenance staff when guests report problems.
- Performs simple bookkeeping activities, such as balancing cash accounts.
- The Night Auditor does all of the above duties of the Welcome Desk Agent and will initiate the automated process to post room and tax to the guest folio / bill. This is done nightly every day of the week.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
STANDARDS OF PERFORMANCE
- Ability to maintain high levels of confidentiality and integrity.
- Maintain interpersonal working relationships among all Team Members and the public.
- Excellent verbal and written communication skills.
- Willingness to assume overall responsibility relative to the performance of the position.
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused.
- Available to work when needed, including weekends, holidays, and nights.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent required. Knowledge of principles and processes for providing customer service.
- Ability to perform basic mathematics.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
- Candidate must be experienced in Microsoft Office.
CERTIFICATES AND LICENSES
Must be able to obtain and maintain appropriate applicable licensing.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently or more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
See all 259+ TN Visa Guest Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Guest Coordinator Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Guest Coordinator
Frame your role as specialty occupation
Guest Coordinator positions must fit a recognized TN visa category. Work with your employer to document the role under Hotel Manager or a comparable USMCA classification before you apply. Vague job descriptions get denied.
Gather credential equivalency documentation early
Canadian and Mexican hospitality degrees are not automatically recognized as equivalent to a U.S. bachelor's degree. Collect official transcripts, credential evaluation letters, and any bilingual certifications before you contact potential employers.
Target employers with existing cross-border hiring
Hotel groups, resort chains, and convention centers that already employ TN workers understand the filing process and are less likely to delay offers over sponsorship concerns. Ask recruiters directly whether the property has hired TN professionals before.
Confirm your employer will provide a support letter
Your employer will prepare a support letter outlining your role and qualifications. For Canadian citizens, you'll present this at the U.S. border or port of entry; for Mexican citizens, your employer submits it to a U.S. consulate as part of your visa application. Confirm this step is in the offer timeline so there's no gap between your start date and your authorized status.
Use Migrate Mate to find verified sponsoring employers
Search Migrate Mate to identify Guest Coordinator roles where employers have confirmed TN sponsorship willingness. Filtering by visa type saves time you'd otherwise spend cold-contacting properties that won't sponsor.
Prepare for port-of-entry inspection if you are Canadian
Canadian citizens can receive TN status at the border without a visa stamp. Bring your offer letter, credential documents, and your employer's support letter in hard copy. CBP officers can approve or deny on the spot, so gaps in your package matter.
Guest Coordinator TN Visa: Frequently Asked Questions
Does a Guest Coordinator role actually qualify for TN visa status?
It depends on how the position is scoped and documented. Guest Coordinator roles that involve managing guest services operations or directing staff can qualify under the Hotel Manager category in the USMCA professional list. Roles that are primarily clerical or administrative without supervisory or managerial duties are unlikely to qualify. Your employer's offer letter and job description need to reflect the management component clearly.
How does TN visa sponsorship for Guest Coordinators compare to H-1B?
TN has no annual lottery and no cap for Canadian citizens, so there's no waiting for a random selection result. H-1B visa requires registration in March and selection before you can file, adding six months or more of uncertainty. For a Guest Coordinator role that fits the USMCA Hotel Manager category, TN is a faster and more predictable path for Canadian and Mexican nationals who meet the professional criteria.
Can a Mexican citizen apply for a Guest Coordinator TN visa at the border like a Canadian?
No. Mexican nationals must apply for a TN visa stamp at a U.S. consulate in Mexico, typically in Ciudad Juárez or Monterrey, rather than at the port of entry. There is also a limited annual allocation for Mexican TN applicants, so timing matters. Once approved, the visa functions the same way as for Canadian holders once you enter the U.S.
Where can I find Guest Coordinator jobs where employers are already open to TN sponsorship?
Migrate Mate is built specifically to surface jobs where employers have confirmed TN visa sponsorship willingness, so you're not filtering through listings only to find out the employer won't sponsor. Searching by role and visa type on Migrate Mate gives you a direct line to Guest Coordinator openings where the sponsorship question is already answered before you apply.
What happens to my TN status if my Guest Coordinator role changes significantly after I start?
TN status is tied to the specific job and employer described in your petition. If your duties shift substantially, for example moving from guest services oversight to a revenue or sales function, you may need a new TN filing that reflects the updated role. Your employer should notify you of any material changes so you can file an amended petition before your duties change, not after.