TN Visa Guest Coordinator Jobs
Guest Coordinator roles qualify for TN visa sponsorship under the USMCA's Hotel Manager or management consultant categories, depending on how the position is scoped. Canadian citizens can apply at the port of entry with no cap concerns. Mexican citizens follow a consular process with a limited annual allocation.
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Get Access To All JobsINTRODUCTION
Join a team where hospitality meets heart. We’re seeking a purpose-driven professional who excels in a collaborative environment and is passionate about crafting exceptional experiences for every guest. The Guest Experience Coordinator plays a vital role in delivering attentive, courteous, and efficient service to guests from pre-arrival through departure. This role is ideal for someone upbeat, dependable, and committed to ensuring exceptional guest satisfaction at every touchpoint, as it includes responsibilities that are integral to our ministry.
Responsibilities
Essential Duties and Responsibilities of the Position:
- Communicate effectively and professionally - both verbally and in writing - with internal teams, guests, and visitors.
- Perform a variety of administrative duties requiring extended periods of computer use in a professional office environment.
- The Guest Experience Coordinator plays a vital role in ensuring a welcoming, peaceful, and well-organized experience for all visiting groups. From initial inquiry to final farewell, this position supports the full lifecycle of group retreats, upholding the center’s values of hospitality, mindfulness, and care.
Pre-Retreat Planning:
- Manage group reservations, site visits, menus, waivers, and all relevant documentation.
- Ensure compliance with diocesan guidelines.
- Communicate event details clearly to internal departments and follow up to ensure timely execution.
- Manage group scheduling and coordinate all logistical needs for retreats and events.
On-Site Guest Experience (Support to Groups):
- Welcome and check-in groups upon arrival, ensuring a warm and professional reception.
- Ensure readiness of retreat spaces and event setups in alignment with guest expectations.
- Respond promptly to emergency calls and special requests during events.
- Maintain a welcoming atmosphere and uphold high standards of hospitality throughout the guest journey.
- Facilitate check-out by obtaining event approval signatures and preparing billing documentation.
Post-Retreat Follow-up:
- Send thank-you communications and distribute post-event surveys to gather feedback.
Center-Wide Support:
- Assist with marketing projects, catering services, clean-up days, special projects, seasonal programs and other activities as needed.
Ministerial Responsibilities:
- Greet and serve as the primary point of contact for guests in person, over the phone or electronic communication that reflects the love and hospitality of Christ.
- Respond promptly and effectively to guest inquiries, ensuring all details are in place for a seamless experience while promoting a spirit of service consistent with the Catholic teachings.
QUALIFICATIONS
Position Requirements
Knowledge, Skills, and Abilities
- Customer-Focused Mindset: Energetic, personable, and committed to creating a warm and memorable experience for every guest. Demonstrates genuine hospitality and a welcoming spirit consistent with our Catholic values.
- Multitasking & Adaptability: Thrives in a dynamic, fast-paced environment; able to balance multiple priorities while maintaining grace under pressure.
- Organizational Excellence: Detail-oriented with excellent planning and coordination skills. Ensures smooth operations through efficient organization of files, materials, and events.
- Communication Skills: Excellent verbal and written communication skills in both English and Spanish, with the ability to engage effectively and respectfully with guests, staff, and community members.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn new systems or software quickly and effectively.
- Customer Service Experience: Brings prior experience in hospitality, retail, or restaurant environments where service excellence and attention to detail are key.
- Interpersonal Strengths: Friendly and approachable, with a genuine enjoyment of working with others and building positive relationships.
- Problem-Solving Ability: Resourceful in resolving challenges and making practical decisions that align with organizational goals.
- Professionalism: Exhibits maturity, reliability, and integrity; always maintains a positive attitude and professional appearance.
- Schedule Flexibility: Willingness to work a variable schedule, including weekends, to meet the needs of the ministry and guests.
EDUCATION & EXPERIENCE:
- Degree in Hospitality Management, Event Planning, or a related field.
- Minimum of three to four years of hospitality, administrative, customer service or guest services experience.
- Proficient computer skills with experience using Microsoft Office programs.
- Bilingual in English and Spanish required.
- A practicing Catholic in good standing is preferred.
Special Requirements:
- Must be available to work with a dynamic working schedule:
- Tuesday 9:00 am – 4:00 pm
- Thursday 9:00 am – 6:00 pm
- Friday: 8:00 am – 12:00 pm and 4:00 pm – 8:00 pm
- Saturday: 8:00 am – 12:00 pm and 4:00 pm – 8:00 pm
- Sunday: 8:00 am – 12:00 pm
Physical Requirements Specific to the Job:
- Must be able to lift up to 30 lbs. as part of event and facility setup duties.
This job description is not intended to be an exhaustive list of the duties and responsibilities of the position. The duties and responsibilities of the position may be changed at the sole discretion of the Diocese of Dallas – Pastoral Center.
The Diocese of Dallas – Pastoral Center reserves the right to modify this job description without notice to the employee. This job description is not a contract and does not alter the employee’s at-will employment status.
Pay Range: USD $0.00 - USD $0.00 /Yr.
INTRODUCTION
Join a team where hospitality meets heart. We’re seeking a purpose-driven professional who excels in a collaborative environment and is passionate about crafting exceptional experiences for every guest. The Guest Experience Coordinator plays a vital role in delivering attentive, courteous, and efficient service to guests from pre-arrival through departure. This role is ideal for someone upbeat, dependable, and committed to ensuring exceptional guest satisfaction at every touchpoint, as it includes responsibilities that are integral to our ministry.
Responsibilities
Essential Duties and Responsibilities of the Position:
- Communicate effectively and professionally - both verbally and in writing - with internal teams, guests, and visitors.
- Perform a variety of administrative duties requiring extended periods of computer use in a professional office environment.
- The Guest Experience Coordinator plays a vital role in ensuring a welcoming, peaceful, and well-organized experience for all visiting groups. From initial inquiry to final farewell, this position supports the full lifecycle of group retreats, upholding the center’s values of hospitality, mindfulness, and care.
Pre-Retreat Planning:
- Manage group reservations, site visits, menus, waivers, and all relevant documentation.
- Ensure compliance with diocesan guidelines.
- Communicate event details clearly to internal departments and follow up to ensure timely execution.
- Manage group scheduling and coordinate all logistical needs for retreats and events.
On-Site Guest Experience (Support to Groups):
- Welcome and check-in groups upon arrival, ensuring a warm and professional reception.
- Ensure readiness of retreat spaces and event setups in alignment with guest expectations.
- Respond promptly to emergency calls and special requests during events.
- Maintain a welcoming atmosphere and uphold high standards of hospitality throughout the guest journey.
- Facilitate check-out by obtaining event approval signatures and preparing billing documentation.
Post-Retreat Follow-up:
- Send thank-you communications and distribute post-event surveys to gather feedback.
Center-Wide Support:
- Assist with marketing projects, catering services, clean-up days, special projects, seasonal programs and other activities as needed.
Ministerial Responsibilities:
- Greet and serve as the primary point of contact for guests in person, over the phone or electronic communication that reflects the love and hospitality of Christ.
- Respond promptly and effectively to guest inquiries, ensuring all details are in place for a seamless experience while promoting a spirit of service consistent with the Catholic teachings.
QUALIFICATIONS
Position Requirements
Knowledge, Skills, and Abilities
- Customer-Focused Mindset: Energetic, personable, and committed to creating a warm and memorable experience for every guest. Demonstrates genuine hospitality and a welcoming spirit consistent with our Catholic values.
- Multitasking & Adaptability: Thrives in a dynamic, fast-paced environment; able to balance multiple priorities while maintaining grace under pressure.
- Organizational Excellence: Detail-oriented with excellent planning and coordination skills. Ensures smooth operations through efficient organization of files, materials, and events.
- Communication Skills: Excellent verbal and written communication skills in both English and Spanish, with the ability to engage effectively and respectfully with guests, staff, and community members.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn new systems or software quickly and effectively.
- Customer Service Experience: Brings prior experience in hospitality, retail, or restaurant environments where service excellence and attention to detail are key.
- Interpersonal Strengths: Friendly and approachable, with a genuine enjoyment of working with others and building positive relationships.
- Problem-Solving Ability: Resourceful in resolving challenges and making practical decisions that align with organizational goals.
- Professionalism: Exhibits maturity, reliability, and integrity; always maintains a positive attitude and professional appearance.
- Schedule Flexibility: Willingness to work a variable schedule, including weekends, to meet the needs of the ministry and guests.
EDUCATION & EXPERIENCE:
- Degree in Hospitality Management, Event Planning, or a related field.
- Minimum of three to four years of hospitality, administrative, customer service or guest services experience.
- Proficient computer skills with experience using Microsoft Office programs.
- Bilingual in English and Spanish required.
- A practicing Catholic in good standing is preferred.
Special Requirements:
- Must be available to work with a dynamic working schedule:
- Tuesday 9:00 am – 4:00 pm
- Thursday 9:00 am – 6:00 pm
- Friday: 8:00 am – 12:00 pm and 4:00 pm – 8:00 pm
- Saturday: 8:00 am – 12:00 pm and 4:00 pm – 8:00 pm
- Sunday: 8:00 am – 12:00 pm
Physical Requirements Specific to the Job:
- Must be able to lift up to 30 lbs. as part of event and facility setup duties.
This job description is not intended to be an exhaustive list of the duties and responsibilities of the position. The duties and responsibilities of the position may be changed at the sole discretion of the Diocese of Dallas – Pastoral Center.
The Diocese of Dallas – Pastoral Center reserves the right to modify this job description without notice to the employee. This job description is not a contract and does not alter the employee’s at-will employment status.
Pay Range: USD $0.00 - USD $0.00 /Yr.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Guest Coordinator
Frame your role as specialty occupation
Guest Coordinator positions must fit a recognized TN category. Work with your employer to document the role under Hotel Manager or a comparable USMCA classification before you apply. Vague job descriptions get denied.
Gather credential equivalency documentation early
Canadian and Mexican hospitality degrees are not automatically recognized as equivalent to a U.S. bachelor's degree. Collect official transcripts, credential evaluation letters, and any bilingual certifications before you contact potential employers.
Target employers with existing cross-border hiring
Hotel groups, resort chains, and convention centers that already employ TN workers understand the filing process and are less likely to delay offers over sponsorship concerns. Ask recruiters directly whether the property has hired TN professionals before.
Confirm your employer will provide a support letter
Your employer will prepare a support letter outlining your role and qualifications. For Canadian citizens, you'll present this at the U.S. border or port of entry; for Mexican citizens, your employer submits it to a U.S. consulate as part of your visa application. Confirm this step is in the offer timeline so there's no gap between your start date and your authorized status.
Use Migrate Mate to find verified sponsoring employers
Search Migrate Mate to identify Guest Coordinator roles where employers have confirmed TN sponsorship willingness. Filtering by visa type saves time you'd otherwise spend cold-contacting properties that won't sponsor.
Prepare for port-of-entry inspection if you are Canadian
Canadian citizens can receive TN status at the border without a visa stamp. Bring your offer letter, credential documents, and your employer's support letter in hard copy. CBP officers can approve or deny on the spot, so gaps in your package matter.
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Find Guest Coordinator JobsGuest Coordinator TN Visa: Frequently Asked Questions
Does a Guest Coordinator role actually qualify for TN visa status?
It depends on how the position is scoped and documented. Guest Coordinator roles that involve managing guest services operations or directing staff can qualify under the Hotel Manager category in the USMCA professional list. Roles that are primarily clerical or administrative without supervisory or managerial duties are unlikely to qualify. Your employer's offer letter and job description need to reflect the management component clearly.
How does TN visa sponsorship for Guest Coordinators compare to H-1B?
TN has no annual lottery and no cap for Canadian citizens, so there's no waiting for a random selection result. H-1B requires registration in March and selection before you can file, adding six months or more of uncertainty. For a Guest Coordinator role that fits the USMCA Hotel Manager category, TN is a faster and more predictable path for Canadian and Mexican nationals who meet the professional criteria.
Can a Mexican citizen apply for a Guest Coordinator TN visa at the border like a Canadian?
No. Mexican nationals must apply for a TN visa stamp at a U.S. consulate in Mexico, typically in Ciudad Juárez or Monterrey, rather than at the port of entry. There is also a limited annual allocation for Mexican TN applicants, so timing matters. Once approved, the visa functions the same way as for Canadian holders once you enter the U.S.
Where can I find Guest Coordinator jobs where employers are already open to TN sponsorship?
Migrate Mate is built specifically to surface jobs where employers have confirmed TN visa sponsorship willingness, so you're not filtering through listings only to find out the employer won't sponsor. Searching by role and visa type on Migrate Mate gives you a direct line to Guest Coordinator openings where the sponsorship question is already answered before you apply.
What happens to my TN status if my Guest Coordinator role changes significantly after I start?
TN status is tied to the specific job and employer described in your petition. If your duties shift substantially, for example moving from guest services oversight to a revenue or sales function, you may need a new TN filing that reflects the updated role. Your employer should notify you of any material changes so you can file an amended petition before your duties change, not after.
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