TN Visa Specialty Cook Jobs
Specialty Cook roles qualify for TN visa sponsorship under USMCA for Canadian and Mexican culinary professionals who can demonstrate the position meets the treaty's specialty occupation standards. Canadian applicants enter at the border with no cap; Mexican nationals work through a consular process with an annual allocation.
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Get Access To All JobsINTRODUCTION
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Our Company:
Selene Holdings, LLC is one of the top residential mortgage companies uniquely positioned to customize product offerings related to home and property ownership for each customer. We have separate Loan Servicing, Insurance, Title and Diligence businesses that enable us to provide comprehensive services to our partners and customers. Since launching in 2007, we passionately work to provide creative and effective strategies within each of our business lines. With the power of Pretium behind us we are positioned for continued expansion and growth. Join us on our mission to transform the mortgage ecosystem and help preserve home ownership throughout the United States.
THE ROLE
The Specialty Loan Advisor Group Supervisor supervises the Special Loans Teams within the Contact Center. This in-office team is responsible for servicing business purpose mortgage loans and handling escalated customer concerns. These functions are customer facing through voice and digital channels and handle servicing needs from end to end based on customer and client needs. The position assists the management team in executing all strategies to minimize loss severity and frequency on an assigned mortgage portfolio.
How you will contribute:
The Supervisor is an important leader responsible for daily execution, coaching of direct reports, and exemplary service delivery. Key responsibilities include, but are not limited to:
- Ensuring alignment of the team’s daily activities to departmental goals
- Providing ongoing training, coaching, performance management, and team member development, ensuring Key Performance Indicators (KPIs) are met
- Ensuring execution of team’s daily operations responsibilities, for example calling campaigns, data management and reporting
- Collaborating with the department manager by providing recommendations for procedural changes, process improvements, and employee experience strategies that put people first
- Assisting with strategy formation for improving resolution execution in terms of frequency and loss severity within their respective portfolio team
- Communicating strategies to team members and other stakeholders
- Understanding and continuing the evolution of success measurements, educating others about them, engaging others to help evolve them as the definition for the team’s success
- Facilitating regular meetings as a team and individually with each direct report(s)
- Providing recommendations for minimizing loss severity through loss mitigation
- Analyzing specific financial situations; recommending and initiating the proper loss mitigation tool to assist each borrower
- Meeting individual and team goals to reduce loss severity by completing short sales, loan modifications, refinances, deeds in lieu, or alternative dispositions
- Meeting individual and team goals to reduce delinquency by completing reinstatements, repayment plans, deferrals, modifications, etc.
- Handling priority and special handling loans, such as high value assets, where needed
- Handling escalated phone calls
- Participating in presentations for investors, rating agencies, and other servicing platform visitors
- Analyzing specific financial situations; recommending and initiating the proper loss mitigation tool to assist each borrower
- Establishing internal controls to reduce errors and customer complaints in partnership with the department manager
- Developing and maintaining department policies and procedures
SKILLS YOU WILL BRING
- Bachelor’s degree preferred or commensurate experience, at least 5 years’ experience working within a mortgage servicing contact center
- Strong leadership skills with the demonstrated ability and experience leading teams
- Problem solving, decision-making and the ability to effectively influence others positively while engaging them in the process
- Ability to produce quality work with an eye for the details
- Advanced analytical and reporting skills; effectively taking both a strategic perspective and diving in deeply as required by the situation
- Ability to work well under pressure, handle competing priorities and meet deadlines
- A high level of confidentiality to protect privacy rights, demonstrated track record of working in highly regulated environments
- Effectiveness as a team player and co-creator with colleagues, subordinates, and leaders
- Ability to easily prioritize job duties according to the needs of the company
- Strong sense of professionalism and positivity
- Strong professional and interpersonal communication skills verbally and through written electronic correspondence
- Ability to develop rapport with all levels of associates and establish credibility
- Excellent listening skills and the ability to use good judgment
- Strong interpersonal/relationship building skills
- Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients
WHY SELENE
Selene Finance LP is committed to the total wellbeing of its team members. We offer one of the best benefits packages available in the industry, including:
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays (11 ½ days observed)
- Company paid Life Insurance
- Matching 401(k) Plan
OUR COMMITMENT
At Selene, our goal is to continuously foster an environment of belonging built on learning from, and sharing perspectives with, one another. With a People First mindset, we strive for equality in the way we attract talent, the way we develop our people, and ultimately, the way we celebrate one another. Selene encourages qualified individuals to apply for our opportunities regardless of race, gender, sexual orientation, disability status, religion, ethnicity, national origin, and all other dynamic facets that make us different.
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
INTRODUCTION
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Our Company:
Selene Holdings, LLC is one of the top residential mortgage companies uniquely positioned to customize product offerings related to home and property ownership for each customer. We have separate Loan Servicing, Insurance, Title and Diligence businesses that enable us to provide comprehensive services to our partners and customers. Since launching in 2007, we passionately work to provide creative and effective strategies within each of our business lines. With the power of Pretium behind us we are positioned for continued expansion and growth. Join us on our mission to transform the mortgage ecosystem and help preserve home ownership throughout the United States.
THE ROLE
The Specialty Loan Advisor Group Supervisor supervises the Special Loans Teams within the Contact Center. This in-office team is responsible for servicing business purpose mortgage loans and handling escalated customer concerns. These functions are customer facing through voice and digital channels and handle servicing needs from end to end based on customer and client needs. The position assists the management team in executing all strategies to minimize loss severity and frequency on an assigned mortgage portfolio.
How you will contribute:
The Supervisor is an important leader responsible for daily execution, coaching of direct reports, and exemplary service delivery. Key responsibilities include, but are not limited to:
- Ensuring alignment of the team’s daily activities to departmental goals
- Providing ongoing training, coaching, performance management, and team member development, ensuring Key Performance Indicators (KPIs) are met
- Ensuring execution of team’s daily operations responsibilities, for example calling campaigns, data management and reporting
- Collaborating with the department manager by providing recommendations for procedural changes, process improvements, and employee experience strategies that put people first
- Assisting with strategy formation for improving resolution execution in terms of frequency and loss severity within their respective portfolio team
- Communicating strategies to team members and other stakeholders
- Understanding and continuing the evolution of success measurements, educating others about them, engaging others to help evolve them as the definition for the team’s success
- Facilitating regular meetings as a team and individually with each direct report(s)
- Providing recommendations for minimizing loss severity through loss mitigation
- Analyzing specific financial situations; recommending and initiating the proper loss mitigation tool to assist each borrower
- Meeting individual and team goals to reduce loss severity by completing short sales, loan modifications, refinances, deeds in lieu, or alternative dispositions
- Meeting individual and team goals to reduce delinquency by completing reinstatements, repayment plans, deferrals, modifications, etc.
- Handling priority and special handling loans, such as high value assets, where needed
- Handling escalated phone calls
- Participating in presentations for investors, rating agencies, and other servicing platform visitors
- Analyzing specific financial situations; recommending and initiating the proper loss mitigation tool to assist each borrower
- Establishing internal controls to reduce errors and customer complaints in partnership with the department manager
- Developing and maintaining department policies and procedures
SKILLS YOU WILL BRING
- Bachelor’s degree preferred or commensurate experience, at least 5 years’ experience working within a mortgage servicing contact center
- Strong leadership skills with the demonstrated ability and experience leading teams
- Problem solving, decision-making and the ability to effectively influence others positively while engaging them in the process
- Ability to produce quality work with an eye for the details
- Advanced analytical and reporting skills; effectively taking both a strategic perspective and diving in deeply as required by the situation
- Ability to work well under pressure, handle competing priorities and meet deadlines
- A high level of confidentiality to protect privacy rights, demonstrated track record of working in highly regulated environments
- Effectiveness as a team player and co-creator with colleagues, subordinates, and leaders
- Ability to easily prioritize job duties according to the needs of the company
- Strong sense of professionalism and positivity
- Strong professional and interpersonal communication skills verbally and through written electronic correspondence
- Ability to develop rapport with all levels of associates and establish credibility
- Excellent listening skills and the ability to use good judgment
- Strong interpersonal/relationship building skills
- Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients
WHY SELENE
Selene Finance LP is committed to the total wellbeing of its team members. We offer one of the best benefits packages available in the industry, including:
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays (11 ½ days observed)
- Company paid Life Insurance
- Matching 401(k) Plan
OUR COMMITMENT
At Selene, our goal is to continuously foster an environment of belonging built on learning from, and sharing perspectives with, one another. With a People First mindset, we strive for equality in the way we attract talent, the way we develop our people, and ultimately, the way we celebrate one another. Selene encourages qualified individuals to apply for our opportunities regardless of race, gender, sexual orientation, disability status, religion, ethnicity, national origin, and all other dynamic facets that make us different.
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
See all 602+ Specialty Cook jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Specialty Cook roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Specialty Cook
Document your culinary credentials before applying
TN status for Specialty Cooks depends on proving specialized training, not just experience. Gather culinary diplomas, Red Seal certificates, or official transcripts now so employers can assess your eligibility before extending a job offer.
Target employers with existing visa infrastructure
Hotel groups, casino resorts, and multi-unit restaurant companies have HR and legal teams familiar with TN filings. Smaller independent kitchens rarely have the administrative capacity to support a cross-border hire, even when they want to.
Clarify the specialty cuisine angle in your offer letter
CBP officers look for evidence that the cook role requires specialized knowledge a generalist doesn't have. Ask your employer to specify the cuisine type, techniques, or culinary program in the offer letter to strengthen your TN case at the border or consulate.
Search TN-eligible roles at visa-sponsoring employers
Finding employers willing to sponsor TN visas for Specialty Cooks is the hardest part of the process. Use Migrate Mate to filter for employers with recent visa filings who are actively hiring culinary professionals, so you're not cold-applying to kitchens unfamiliar with visa sponsorship.
Understand the difference for Mexican nationals at the consulate
Unlike Canadians who can present TN documentation directly to CBP at a port of entry, Mexican nationals must attend a U.S. consular interview and obtain a TN visa stamp before traveling. Build at least six to eight weeks of lead time into your start date.
Prepare for employer questions about TN renewal timelines
TN status is granted in three-year increments with no statutory limit on renewals. When negotiating your start date and contract, confirm the employer understands renewals are routine and doesn't treat the three-year period as a fixed end to the employment relationship.
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Find Specialty Cook JobsSpecialty Cook TN Visa: Frequently Asked Questions
Does a Specialty Cook role actually qualify for TN visa status?
It depends on how the position is defined and supported. TN status requires the role to meet specialty occupation standards under USMCA, which means the cook must bring specialized culinary training tied to a specific cuisine, technique, or program. A generic line cook role without documented specialization is unlikely to qualify. Roles in fine dining, specialty ethnic cuisine, or pastry programs with supporting credentials have the strongest cases.
How does TN compare to H-1B for Specialty Cook positions?
TN is significantly more practical for this role. H-1B requires employer sponsorship months in advance, entry into an annual lottery with no guarantee of selection, and substantial legal fees. TN has no lottery, no cap for Canadian applicants, and can be processed at the border in a single day. For culinary professionals from Canada or Mexico, TN is the faster and more reliable path to U.S. employment.
What documentation does my employer need to provide for my TN application?
Your employer must provide a detailed support letter that describes your specific culinary role, the specialized knowledge required, and confirms the position is a full-time offer with a defined salary and duration. The letter should reference your credentials and explain why the role requires specialized training. Without this letter, CBP or a consular officer has no basis to approve TN status for a cook position.
Where can I find Specialty Cook jobs that offer TN visa sponsorship?
Most culinary job postings don't specify visa sponsorship, which makes it difficult to identify employers who are actually prepared to support a TN application. Migrate Mate filters specifically for employers with recent visa filings, so you can focus your search on kitchens and hospitality groups that have experience sponsoring work visas and understand the documentation and support letter requirements for TN candidates.
Can I switch Specialty Cook employers while on TN status?
Yes, but your TN authorization is tied to the specific employer listed on your approval. You can't start working for a new employer until a new TN is approved, either at a port of entry or through a change of status filed with USCIS. Coordinate your transition carefully to avoid a gap in authorized employment, and ensure the new employer's offer letter documents the specialized nature of the role.
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