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Director of Administrative Operations

Hiring Department: Department of Psychiatry (College of Medicine)

Location: 1601 W. Taylor St., Chicago IL 60612

Requisition ID: 1040720

Posting Closing Date: 05/11/2026

Compensation: $150,000.00-$200,000.00, Commensurate with Experience

About the University of Illinois Chicago:

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its sixteen colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing innovative and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni and is one of the largest employers in the city of Chicago.

Job Summary:

The Department of Psychiatry at the University of Illinois Chicago (UIC), College of Medicine, is seeking to recruit a Director of Administrative Operations (DAO). The Department of Psychiatry is one of the largest clinical departments in the College of Medicine, with nationally recognized programs in clinical care, research, and education. The DAO leads and oversees the operational, financial, regulatory, and business activities of the Department of Psychiatry in the College of Medicine. This includes financial analysis and strategy related to medical service, healthcare maintenance, and procurement programs; human resources and facilities management; business development, marketing, and public relations; contract negotiations; interfacing and ensuring compliance with granting organizations, regulatory agencies, university policies, and procedures. This position will report directly to the Department Head (of Psychiatry) and represent the Department Head, when necessary, on campus/university committees.

Duties & Responsibilities

Financial Management / Business Development

• Develop the annual budget, including providing monthly financial reporting and forecasting, cash flow management, capital spending and expenditures review and approval.
• Develop strategic plans, annual goals and objectives and administrative direction of the unit.
• Identify new business opportunities by analyzing and presenting financial data for the development of new services, facilities, procedures and costs.
• Oversee the operational payment structure, monitor payments and patient billing as outlined in contracts and ensure compliance with insurance companies.
• Lead departmental marketing efforts by developing and implementing a marketing plan and measuring and reporting results.
• Create, implement and monitor departmental strategic plan.

Operations Management

• Oversee maintenance, repair, remodeling and equipment purchases by identifying needs, planning, budgeting, and reviewing contracts as needed.
• Manage off-site practices by negotiating the terms for revenue generating contracts, monitoring and renegotiating leases.
• Direct all day-to-day administrative activities.
• Maintain and report space utilization inventory.
• Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.

Grants Management

• Responsible for oversight of grant activities. Ensure research aims are met; ensure compliance.
• Oversee the management of grant activities (pre and post award, extramural) including review and submission of grant and contract proposals; creates and maintains documentation of expenditures, reports, proposal submissions and awards.

Human Resources & Faculty Affairs

• Oversee and direct recruitment activities of faculty, physicians, and staff with assistance of appropriate management staff. Ensure appropriate credentials are received as needed.
• Develop and monitor compensation plans, income guarantees and productivity incentives.
• Recruit, select, evaluate, and train administrative staff.

Information Technology

• Develop and direct the priorities related to departmental projects and initiatives.
• Acts as a liaison between IT and faculty regarding departmental website projects, shared services, ongoing departmental initiatives.

Clinical

• Participate and ensure compliance for all Psychiatry related claims and billing documentation.

Education

• Responsible for the oversight and priorities related to the recruitment of residents, fellows, psychology trainees and medical students.
• Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

• Bachelor's Degree in Healthcare Administration, Business Administration, Management, or in a related field. Master's degree preferred.
• A minimum of 10 years of administrative/management experience. Management experience in healthcare/academic environment preferred.

Preferred Qualifications

• Advanced training or certification in healthcare administration, finance, or project management.
• Demonstrated success in managing multidisciplinary teams and fostering collaboration between faculty, clinicians, researchers, and administrative staff.
• Strong background in budgeting, financial forecasting, and resource allocation for complex organizations.
• Knowledge of healthcare billing and reimbursement models.
• Proficiency with Microsoft Office tools.
• Proficiency with data analytics and reporting to support decision-making.
• Experience overseeing HR functions, including recruitment, onboarding, performance management, and employee relations.

Benefits and Compensation:

The previously determined salary range for this position is $150,000.00 to $200,000.00 (commensurate with experience) for full-time efforts (1.0 FTE).

We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience, and qualifications. The final salary will be determined through a thorough assessment of these elements.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Please visit our department website at www.psych.uic.edu. Applicants must apply online at http://jobs.uic.edu and reference Job Requisition 104720 and submit a CV, cover letter, and three names of references by 05/11/2026. The application review process will start immediately and will continue until the position is filled. The start date is flexible.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.