TN Visa Operations Manager Jobs
Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category, though the classification requires careful documentation linking your duties to specialized consulting rather than general management. Canadian citizens can apply at the border with same-day approval; Mexican citizens need consular processing. Your employer will provide a support letter demonstrating your role's eligibility and their experience with work visa sponsorship.
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INTRODUCTION
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
Lead and manage ongoing client relationships, pharmacy benefit analysis and consultation delivery to clients. Collaborate in development of strategy as outward-facing, dedicated resources for assigned accounts, typically with direct client contact for large/complex accounts. Builds client relationships and serves as primary point of contact for clinical specialty pharmacy needs. Represents client(s) internally and coordinates with other functions to implement client systems, complete projects, and address ongoing pharmacy service needs.
The Specialty Operation Manager is responsible for day-to-day management of the Specialty program, including issue escalation and resolution, operational, reporting, data and analytical needed and Specialty performance. Additionally, the Specialty Operation Manager will support the Specialty team on execution on all clinical strategies, patient care support, Specialty Drug List consultation and quality initiatives as well as participate in quarterly business reviews detailing pipeline tracking, including forecasting, key performance indicator (KPI) review, strategic guidance, and comprehensive medical management initiatives.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Support routine reporting to client management leadership regarding milestone attainment and any significant issues within their segment that may be impacting overall team performance
- Maintains understanding of individual client contracts and ensures proper execution of all relevant deliverables specific to those agreements
- Work with the Client Management Leadership Team to drive and execute toward strategic goals and objectives
- Collaborates with clients to establish achievable but aggressive specialty program goals, including support on patient care support, Specialty Drug list consultation and quality initiatives
- Formulates and delivers clinically-sound and fiscally responsible recommendations to clients based on trend
- Create action plans to address any client satisfaction concerns
- Stays aware of and provides market intelligence to clients on specialty pharmacy products
- Provides education for clients, pharmacists, members and physicians per contractual requirements
- Supports strategies around other revenue-enhancement efforts (e.g., specialty, formulary, UM, mail, etc.) in coordination with client mgmt./sales teams where appropriate
- Routinely collaborates with client management leadership peers to provide well-coordinated, impactful quarterly performance review sessions with clients
- Serves a key resource for new clinical product/service ideation and liaison to clinical product development / management areas to create new or enhance existing programs
- Identifies and collaborates with clinical management leadership on specialty management strategies
- Drives enhanced client relationships through senior-level strategic discussions and planning which addresses issues of highest priority for the client
- Consistently looks at existing processes, methods, and materials to find opportunities for improvement
- Maintains strategic relationships with client leaders, key stakeholders, and brokers/consultants
- Serves as Subject Matter Expert (SME) for other departments on Specialty Pharmacy-specific issues/inquiries
- Lead departmental and interdepartmental workgroup and project work
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or PharmD
- Active, unrestricted US state-specific pharmacist license
- 3+ years of experience in PBM
- Experience with specialty pharmacy
- Experience with total cost of care
- Experience with account management and reporting
- Advanced proficiency in delivering presentations to various audiences
- Proficient skills in Microsoft Office and Outlook
- Willing to work with clients and colleagues across various time zones
- Ability to travel up to 10%
PREFERRED QUALIFICATIONS
- 2+ years of PBM account management experience
- 2+ years of experience supporting PBM Healthplan clients
- Experience giving formal presentations
- Experience in data analytics and drawing insights
- Experience in Rx Claim
- Experience in MediSpan
- Advanced understanding of PBM industry
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
COMPENSATION
- Salary Range: $112,700 to $193,200 annually based on full-time employment
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. We comply with all minimum wage laws as applicable.
APPLICATION DEADLINE
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as an Operations Manager
Document your advisory duties before applying
TN visa classification for Operations Managers depends on framing your role as management consulting, not general administration. Build a duties letter that maps your specific responsibilities to strategic analysis and recommendations, not day-to-day oversight tasks.
Target employers experienced with visa sponsorship
Prioritize companies with recent visa filings and sponsorship experience. Their HR and legal teams already understand work visa processes and won't delay your start date asking basic questions about TN classification, support letter requirements, and port-of-entry procedures.
Request a detailed offer letter before your border appointment
Canadian professionals crossing at a port of entry need a letter specifying your title, duties, salary, and employer's business purpose. A vague offer letter is the most common reason CBP officers ask for secondary review.
Search for sponsoring employers using Migrate Mate
Migrate Mate filters Operations Manager roles by employer visa sponsorship experience, so you're only seeing employers already prepared to handle USMCA documentation and the support letter process rather than educating recruiters from scratch.
Prepare your credential equivalency documentation early
Mexican nationals attending consular interviews at a U.S. embassy need degree equivalency confirmed upfront. If your business or engineering degree is from a Mexican institution, get a credential evaluation completed before you accept any offer.
Here's the rewritten title: Confirm your role qualifies under TN professional standards
Your employer will prepare a support letter documenting your qualifications and job offer details for TN visa processing. For Canadians, you'll present this letter at the U.S. border or port of entry; for Mexicans, your employer submits it to the U.S. consulate as part of your visa application. Your compensation is negotiated directly between you and your employer with no government wage requirements. Ensure your job description clearly reflects typical Operations Manager responsibilities to support your TN eligibility.
Operations Manager TN Visa: Frequently Asked Questions
Does an Operations Manager role actually qualify for a TN visa?
It depends on how the role is structured and documented. Operations Manager duties must align with the USMCA's Management Consultant category, meaning your work needs to emphasize strategic analysis and advisory functions rather than direct supervision of employees. Generic management roles without a consulting component are frequently challenged at the border or during consular review, so the offer letter framing matters as much as the job title itself.
How does the TN visa compare to H-1B for Operations Manager positions?
TN has no lottery, no annual cap for Canadians, and no petition waiting period. H-1B visa requires employer sponsorship through a randomized lottery, and most applicants wait over a year before starting work. For Canadian Operations Managers with a qualifying offer, TN processing can happen at the port of entry the same day. Mexican nationals still need a consular appointment, but TN approval timelines are far more predictable than H-1B selection outcomes.
What documents should I bring to a TN visa border crossing as an Operations Manager?
You'll need a valid Canadian passport, a detailed employer support letter describing your title, duties, and the consulting nature of the role, proof of your qualifying degree, and evidence of the employment relationship such as an offer letter or employment contract. CBP officers have discretion on TN approvals, so every document should clearly support the Management Consultant classification rather than leaving officers to infer the connection themselves.
How can I find Operations Manager jobs that already offer TN visa sponsorship?
Migrate Mate is built specifically for this search. It surfaces Operations Manager roles at employers with recent visa filings, so you're connecting with companies experienced in work visa sponsorship and USMCA documentation. Searching without that filter means spending time on roles where the recruiter has never navigated visa sponsorship before and your candidacy stalls before an offer is made.
Can I switch employers mid-year while on a TN visa as an Operations Manager?
Yes, but your TN status is tied to the specific employer listed on your approval. You'll need a new TN authorization before starting with the new employer, either through a new border crossing or a change of status filing with USCIS. Canadian professionals often handle this with a new border appointment. Your old employer's TN does not transfer, and starting work before the new TN is approved creates an unauthorized employment violation.