TN Visa Patient Services Manager Jobs
Patient Services Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves directing patient access operations, coordinating care delivery systems, or overseeing clinical administrative teams. Canadian citizens can enter at the port of entry without a visa stamp. Mexican citizens require a TN visa issued at a U.S. consulate.
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Patient Services Manager III for Cardiology and Oncology Unit
The Cardiology and Oncology Stepdown Unit (COSU) unit is a 13-bed intermediate care unit that provides an inclusive atmosphere for professional growth and compassionate care. Team members are challenged by the innovative treatments and the critical care patients we serve! Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing high quality “Carolina Care” to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary
This position supervises large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities:
-
Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals/paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
-
Human Resource Management - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
-
Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
-
Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence with standards of practice.
-
Quality Improvement - Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
-
Education - Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
-
Customer Satisfaction - Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Education Requirements:
- Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
- Licensed to practice as a Registered Nurse in the state of North Carolina.
- For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
- BLS required.
Professional Experience Requirements:
- Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Cardiology and Oncology Stepdown Unit
Work Type: Full Time
Standard Hours Per Week: 40.00
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Description
Patient Services Manager III for Cardiology and Oncology Unit
The Cardiology and Oncology Stepdown Unit (COSU) unit is a 13-bed intermediate care unit that provides an inclusive atmosphere for professional growth and compassionate care. Team members are challenged by the innovative treatments and the critical care patients we serve! Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing high quality “Carolina Care” to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary
This position supervises large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities:
-
Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals/paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
-
Human Resource Management - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
-
Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
-
Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence with standards of practice.
-
Quality Improvement - Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
-
Education - Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
-
Customer Satisfaction - Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.
Education Requirements:
- Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
- Licensed to practice as a Registered Nurse in the state of North Carolina.
- For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
- BLS required.
Professional Experience Requirements:
- Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Cardiology and Oncology Stepdown Unit
Work Type: Full Time
Standard Hours Per Week: 40.00
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Patient Services Manager
Frame your credentials around USMCA categories
TN visa status for Patient Services Managers typically routes through the Management Consultant category. Make sure your resume and offer letter explicitly connect your role to organizational advisory or operational oversight functions, not just administrative coordination.
Target hospital systems with dedicated HR compliance teams
Large health systems and multi-site outpatient networks process TN sponsorship internally without outside counsel. Look for postings that list visa sponsorship as available and confirm the HR team handles TN-specific documentation before your first interview.
Verify the job offer letter covers all TN requirements
Your offer letter must state your job title, duties, intended length of stay, and your Canadian or Mexican citizenship. Missing any of these at a port of entry or consulate appointment will delay or void your TN admission.
Use Migrate Mate to find experienced visa sponsors
Search Patient Services Manager roles on Migrate Mate to surface employers with recent visa filings who may be open to sponsoring TN professionals. This narrows your list to organizations already experienced with visa sponsorship processes, increasing the likelihood they'll support your TN application at the port of entry or consulate.
Prepare Canadian credential documentation before any interview
Canadian citizens processed at the border need all documents the same day: degree transcripts, professional certifications, and the signed offer letter. Waiting until after an offer to gather these creates delays that can push your start date back by weeks.
Clarify the TN duration and renewal path with your employer
TN status is granted in up to three-year increments and can be renewed indefinitely. Confirm your employer understands they can file USCIS Form I-129 to extend your status without requiring you to leave the country mid-employment.
Patient Services Manager TN Visa: Frequently Asked Questions
Does a Patient Services Manager role qualify for TN visa status?
It depends on how the role is structured. Patient Services Manager positions that involve directing operational systems, advising on patient access workflows, or overseeing cross-departmental care coordination can qualify under the USMCA's Management Consultant category. Roles limited to scheduling or front-desk supervision are harder to support under TN. The offer letter's description of duties carries significant weight in this determination.
How does TN visa sponsorship compare to H-1B for Patient Services Manager roles?
TN has no annual lottery, no cap for Canadian citizens, and can be processed at the border on the same day for Canadians. H-1B visa requires employer registration, a lottery selection, and USCIS processing that typically runs several months. For Patient Services Manager candidates from Canada or Mexico, TN is a faster and more predictable path, provided the role's duties satisfy the USMCA professional category requirements.
Can Mexican citizens use TN status for Patient Services Manager jobs?
Yes, but the process differs from Canada. Mexican citizens must apply for a TN visa at a U.S. consulate rather than seeking admission at a land border or airport port of entry. The documentation requirements are the same: a valid job offer, proof of Mexican citizenship, and credentials supporting the professional category. Consulate wait times vary by location and season, so plan the timeline with your employer accordingly.
How do I find Patient Services Manager jobs where the employer already understands TN sponsorship?
Use Migrate Mate to search Patient Services Manager roles at employers with recent visa filings. Employers experienced with work visa sponsorship are less likely to withdraw offers due to familiarity with immigration processes. This matters particularly for health system roles where HR teams vary widely in their experience with USMCA professional classifications and the TN visa application process at ports of entry or consulates.
What happens to my TN status if my Patient Services Manager role changes significantly?
A material change in job duties can affect the basis of your TN admission. If your employer promotes you to a role with substantially different responsibilities, a new TN petition may be required to reflect the updated position. USCIS or CBP can question whether the original TN approval still applies, so document any significant changes in writing and consult your employer's HR or immigration contact promptly.