TN Visa Service Delivery Manager Jobs
Service Delivery Manager roles qualify for TN visa sponsorship under USMCA's Management Consultant category when the position involves directing IT or operational service delivery at a specialized level. Canadian citizens can apply at the border or a U.S. consulate with no cap concerns, while Mexican citizens go through consular processing.
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Get Access To All JobsGeneral Information
Posting Date
10-22-2026
Time Type
Full-Time
Job ID
9284
Areas of Expertise
Professional Services
Job Category
Architecture
Locations
Charlotte, NC, US
Description
Your Role
As a Project Delivery Lead in our dynamic Charlotte office, you will provide a unique architectural leadership skillset for fast-paced, highly collaborative project teams, guiding the work from design development through documentation and construction administration. Success in this role requires strong leadership and communication skills, with the ability to guide internal and consultant teams and communicate effectively with clients and project stakeholders.
This role is for an experienced Project Architect who excels at turning design intent into coordinated, technically sound, buildable solutions. You will lead the fast-paced day-to-day delivery of the architectural work, bringing clarity to complex projects, coordinating across disciplines, and ensuring teams are working effectively toward key milestones. You will partner closely with the Design Manager and project leadership while taking primary responsibility for the quality, coordination, and execution of the architectural work of your team.
What You Will Do
- Lead the architectural delivery of multiple fast-paced projects, maintaining quality and consistency across concurrent deadlines and deliverables
- Serve as the embedded Project Architect and day-to-day architectural lead, guiding project teams through design development, construction documentation, permitting, and CA
- Translate design intent into coordinated, technically rigorous, and constructible architectural solutions
- Establish clear priorities for the architectural team, delegate work effectively, monitor progress, and keep deliverables moving against project milestones
- Lead coordination between architects, designers, consultants, contractors, vendors, and other project partners, providing clear direction, facilitating effective communication, and building alignment across the team
- Oversee the production and coordination of drawings, specifications, details, and project documentation
- Anticipate technical and coordination issues, drive resolution, and elevate risks to project leadership when appropriate
- Lead internal coordination and drawing reviews to ensure accuracy, completeness, constructability, and alignment with Gensler quality standards
- Maintain strong knowledge of project scope and deliverables and communicate changes, risks, and resource needs to the Design Manager and project leadership
- Lead technical coordination with structural, MEP, life safety, accessibility, lighting, and other specialty consultants
- Support permitting efforts and interface with regulatory and permitting authorities as needed
- Lead architectural aspects of construction administration, including RFIs, submittals, field observations, and resolution of construction issues
- Work closely with Design Managers, Design Directors, and Technical Directors to balance design intent, technical requirements, schedule, and successful delivery
- Mentor architects and designers, providing technical guidance, feedback, and direction while building strong, accountable project teams
- Communicate directly with clients and project stakeholders, clearly articulating project decisions, technical considerations, coordination needs, risks, and next steps
- Help strengthen project delivery practices by sharing lessons learned, technical knowledge, and best practices across teams
Your Qualifications
- Bachelor’s or Master’s degree in Architecture from an accredited program
- Registered/Licensed Architect (if you are in the process of taking AREs, feel free to contact stephanie_contratto@gensler.com to determine whether another opening could be a match for your background)
- 10+ years serving as a Project Architect on complex, fast-paced architectural projects
- Demonstrated experience leading architectural teams through design development, construction documentation, permitting, and construction administration
- Strong technical knowledge of architectural detailing, building systems, codes, accessibility requirements, documentation, and constructability
- Demonstrated ability to lead consultant coordination and deliver highly coordinated construction documents
- Strong proficiency in Revit and experience working within BIM-based project delivery environments
- Ability to manage competing priorities and maintain quality while supporting multiple projects or accelerated schedules
- Strong leadership, organizational, and communication skills with an ability to provide clear direction to project teams
- Comfortable working independently, making decisions, identifying risks, and knowing when to engage Design Managers, Technical Directors, or other project leadership
- Collaborative leadership style with demonstrated ability to mentor and develop architects and designers
- Strong commitment to design excellence, technical quality, and successful project delivery
Please submit a resume and portfolio.
This role is not remote or hybrid; we look forward to working with our new team member in our incredible Charlotte office.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
NOTICE TO APPLICANTS
We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law. Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law. See also Know your rights: Workplace discrimination is illegal, right to work and E-verify program, as required by law. Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us. Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email talentacquisition@gensler.com.
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General Information
Posting Date
10-22-2026
Time Type
Full-Time
Job ID
9284
Areas of Expertise
Professional Services
Job Category
Architecture
Locations
Charlotte, NC, US
Description
Your Role
As a Project Delivery Lead in our dynamic Charlotte office, you will provide a unique architectural leadership skillset for fast-paced, highly collaborative project teams, guiding the work from design development through documentation and construction administration. Success in this role requires strong leadership and communication skills, with the ability to guide internal and consultant teams and communicate effectively with clients and project stakeholders.
This role is for an experienced Project Architect who excels at turning design intent into coordinated, technically sound, buildable solutions. You will lead the fast-paced day-to-day delivery of the architectural work, bringing clarity to complex projects, coordinating across disciplines, and ensuring teams are working effectively toward key milestones. You will partner closely with the Design Manager and project leadership while taking primary responsibility for the quality, coordination, and execution of the architectural work of your team.
What You Will Do
- Lead the architectural delivery of multiple fast-paced projects, maintaining quality and consistency across concurrent deadlines and deliverables
- Serve as the embedded Project Architect and day-to-day architectural lead, guiding project teams through design development, construction documentation, permitting, and CA
- Translate design intent into coordinated, technically rigorous, and constructible architectural solutions
- Establish clear priorities for the architectural team, delegate work effectively, monitor progress, and keep deliverables moving against project milestones
- Lead coordination between architects, designers, consultants, contractors, vendors, and other project partners, providing clear direction, facilitating effective communication, and building alignment across the team
- Oversee the production and coordination of drawings, specifications, details, and project documentation
- Anticipate technical and coordination issues, drive resolution, and elevate risks to project leadership when appropriate
- Lead internal coordination and drawing reviews to ensure accuracy, completeness, constructability, and alignment with Gensler quality standards
- Maintain strong knowledge of project scope and deliverables and communicate changes, risks, and resource needs to the Design Manager and project leadership
- Lead technical coordination with structural, MEP, life safety, accessibility, lighting, and other specialty consultants
- Support permitting efforts and interface with regulatory and permitting authorities as needed
- Lead architectural aspects of construction administration, including RFIs, submittals, field observations, and resolution of construction issues
- Work closely with Design Managers, Design Directors, and Technical Directors to balance design intent, technical requirements, schedule, and successful delivery
- Mentor architects and designers, providing technical guidance, feedback, and direction while building strong, accountable project teams
- Communicate directly with clients and project stakeholders, clearly articulating project decisions, technical considerations, coordination needs, risks, and next steps
- Help strengthen project delivery practices by sharing lessons learned, technical knowledge, and best practices across teams
Your Qualifications
- Bachelor’s or Master’s degree in Architecture from an accredited program
- Registered/Licensed Architect (if you are in the process of taking AREs, feel free to contact stephanie_contratto@gensler.com to determine whether another opening could be a match for your background)
- 10+ years serving as a Project Architect on complex, fast-paced architectural projects
- Demonstrated experience leading architectural teams through design development, construction documentation, permitting, and construction administration
- Strong technical knowledge of architectural detailing, building systems, codes, accessibility requirements, documentation, and constructability
- Demonstrated ability to lead consultant coordination and deliver highly coordinated construction documents
- Strong proficiency in Revit and experience working within BIM-based project delivery environments
- Ability to manage competing priorities and maintain quality while supporting multiple projects or accelerated schedules
- Strong leadership, organizational, and communication skills with an ability to provide clear direction to project teams
- Comfortable working independently, making decisions, identifying risks, and knowing when to engage Design Managers, Technical Directors, or other project leadership
- Collaborative leadership style with demonstrated ability to mentor and develop architects and designers
- Strong commitment to design excellence, technical quality, and successful project delivery
Please submit a resume and portfolio.
This role is not remote or hybrid; we look forward to working with our new team member in our incredible Charlotte office.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
NOTICE TO APPLICANTS
We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law. Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law. See also Know your rights: Workplace discrimination is illegal, right to work and E-verify program, as required by law. Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us. Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email talentacquisition@gensler.com.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Service Delivery Manager
Frame your resume around USMCA categories
TN visa eligibility hinges on matching your duties to a listed USMCA occupation. Structure your resume to emphasize analytical, advisory, and specialized management functions rather than general supervisory tasks, which CBP officers scrutinize most.
Target employers experienced with visa sponsorship
Employers with recent visa filings for similar roles already understand work visa sponsorship processes. Their filing history demonstrates experience navigating visa requirements, making them more likely to support TN applications for management-level positions in your target industry.
Get your offer letter written for CBP
Canadian applicants present their offer letter directly at the port of entry. Ask your employer to specify your exact duties, that a bachelor's degree in a relevant field is required, and that the role is temporary in nature.
Search TN-specific job listings through Migrate Mate
Generic job boards don't filter by visa sponsorship type. Use Migrate Mate to find Service Delivery Manager openings where employers have confirmed TN visa sponsorship, cutting out the guesswork at the application stage.
Clarify your status before your employer files a TN extension
TN status is employer-specific. If you're changing roles or moving to a new employer, you need a fresh TN approval before starting, not after. USCIS extensions via Form I-129 can take weeks, so align your start date accordingly.
Gather credential documents that match your degree field to the role
CBP expects your academic credentials to align with the specialty of the position. If your degree is in a adjacent field like business administration or information systems, prepare a credential evaluation that draws an explicit connection to service delivery management.
Service Delivery Manager TN Visa: Frequently Asked Questions
Does a Service Delivery Manager role qualify for a TN visa?
It can, but the fit depends on how the role is defined. TN visas don't list Service Delivery Manager as a standalone category. The position typically qualifies under Management Consultant or Computer Systems Analyst, depending on whether the core duties involve advising on operational processes or managing IT service frameworks. Your employer's offer letter must reflect the duties of whichever USMCA category you're claiming.
How does TN compare to H-1B for Service Delivery Manager jobs?
TN has no annual lottery, no cap for Canadian citizens, and can be obtained at a port of entry in a single day. H-1B visa requires a lottery registration, a cap of 85,000 approvals per fiscal year, and a multi-month filing process. For Canadian professionals, TN is generally faster and more predictable. Mexican citizens go through consular processing, but still avoid the lottery. The main TN limitation is that it's tied to a specific employer and a non-immigrant intent requirement.
How do I find employers who will sponsor a TN visa for this role?
Start with Migrate Mate, which surfaces Service Delivery Manager openings from employers with recent visa filings—a strong indicator they're experienced with work visa sponsorship. Beyond that, you can research companies in your target sector that have sponsored work visas before, giving you a concrete shortlist of employers already familiar with the sponsorship process.
Can I switch employers while on a TN visa as a Service Delivery Manager?
Yes, but you need a new TN approval before starting with the new employer. There's no portability provision like there is for H-1B holders. Canadian citizens can get a new TN at a port of entry on the day they cross, while Mexican citizens must go through consular processing, which takes longer. Plan your transition timeline around the consular appointment window if you're a Mexican national.
What documents does my employer need to prepare for my TN application?
Your employer must provide a detailed offer letter that specifies the job title, a description of duties tied to a qualifying USMCA category, the required credentials, and confirmation that the position is temporary. For USCIS-filed TN extensions via Form I-129, the employer also completes the petition form and pays the filing fee. CBP does not require an I-129 for Canadian citizens applying at the border, but the offer letter must still be thorough enough to satisfy an officer's on-the-spot review.