TN Visa Software Support Specialist Jobs
Software Support Specialist roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst category, which covers technical support functions requiring a bachelor's degree in computer science, engineering, or a related field. Canadian citizens can secure TN status at the port of entry or by mail; Mexican citizens require a consular interview.
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.
As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team.
The DSP’s responsibilities include, but are not limited to:
- Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
- Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
- Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
- Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
- Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
- Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
- Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues
Required Qualifications:
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
Essential Functions:
- Ability to travel within a reasonable radius to support market staffing as business needs require
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus:
- Ability to concentrate on a task over a period of time
- Ability to pivot quickly from one task to another to meet patient and business needs
- Ability to confirm prescription information and label accuracy, ensuring patient safety
- Customer Service and Team Orientation:
- Actively look for ways to help people, and do so in a friendly manner
- Notice and understand patients’ reactions, and respond appropriately
- Communication Skills:
- Use and understand verbal and written communication to interact with patients and colleagues
- Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Mathematical Reasoning:
- Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
- Problem Resolution:
- Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
- Physical Demands:
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision; quickly adjust machines to exact positions
- Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
- Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
- Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
- Have the ability to receive detailed information through oral communication
- Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications:
- 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.
CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
The typical pay range for this role is:
$60.00 - $76.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 04/25/2027
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Software Support Specialist
Verify your degree aligns with the role
TN visa classification requires your degree field to directly support the job duties. A general business or liberal arts degree won't qualify, even with years of software support experience. Confirm your transcripts show coursework in computer science, information systems, or engineering before applying.
Target employers experienced with visa sponsorship
Employers must provide a support letter documenting your qualifications and job details, which you'll present at the U.S. border or consulate (depending on your citizenship). Prioritize companies in IT services, SaaS, and enterprise software with recent visa filings, where hiring managers are experienced with work visa sponsorship and familiar with supporting qualified candidates.
Request a written specialty occupation statement
Ask your prospective employer to document that the Software Support Specialist role requires at least a bachelor's degree in a specific technical field. CBP officers evaluate this at the border, and a vague job offer letter is one of the most common reasons for TN denials.
Use Migrate Mate to find sponsorship-ready employers
Not every employer advertising software support roles will sponsor a TN visa. Migrate Mate filters job listings by verified sponsorship history, so you apply only to companies already set up to hire Canadian and Mexican professionals under USMCA.
Prepare documentation for Canadian border entry
Canadian citizens can obtain TN status directly at a U.S. port of entry without a prior visa appointment. Bring your job offer letter, degree credentials, and your employer's support letter. Processing is typically completed on the same day, but incomplete documents cause immediate refusal.
Schedule a consular appointment early if you hold Mexican citizenship
Mexican nationals require a TN visa stamp from a U.S. consulate before entering to work. Appointment wait times vary significantly by location and season. Apply as soon as your employer provides a support letter to avoid delays that push back your start date.
Software Support Specialist TN Visa: Frequently Asked Questions
Does a Software Support Specialist role qualify for TN visa sponsorship?
Yes, provided the position requires a bachelor's degree in computer science, engineering, information systems, or a closely related field, and the duties center on technical analysis, troubleshooting, or systems support rather than general customer service. CBP classifies qualifying roles under the Computer Systems Analyst category. Generic helpdesk positions without a degree requirement typically do not qualify, so the job description wording matters significantly.
How does TN visa sponsorship compare to H-1B for software support roles?
TN has no annual lottery and no cap for Canadian citizens, so you can start working as soon as CBP approves your application at the border. H-1B visa requires entering a lottery with roughly a 25% selection rate and waiting months for a start date. For Canadian and Mexican professionals in software support, TN is a faster, more predictable path, assuming the role meets the specialty occupation standard under USMCA.
Where can I find Software Support Specialist jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. It surfaces employers with verified sponsorship history for technical support positions, so you're not guessing which companies will actually file the paperwork. Searching general job boards often returns listings where sponsorship status is unlisted or unclear, which wastes time during the offer stage.
Can my employer sponsor a TN visa if they've never done it before?
Yes. Unlike H-1B, TN doesn't require USCIS petition approval for Canadian citizens—just an employer support letter and supporting documentation presented at the U.S. border. Many mid-size software and IT companies have successfully sponsored their first TN hire without an immigration attorney by following the straightforward TN requirements. Mexican citizens additionally need to apply at a U.S. consulate to obtain the visa stamp, which involves a brief additional step.
What happens to my TN status if my Software Support Specialist role changes significantly?
TN status is tied to the specific job duties described in your original application. If your employer promotes you into a management role or reassigns you to duties outside systems analysis or technical support, you may need to obtain a new TN classification reflecting the updated position. Notify your employer's HR or legal team before accepting a title change, and use Migrate Mate to explore whether alternative TN-eligible categories cover the new scope.