TN Visa Solutions Analyst Jobs
Solutions Analyst roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves systems-level analysis and client-facing advisory work. Canadian citizens can enter at the port of entry without a cap. Mexican citizens go through consular processing with an annual allocation.
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Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As Enterprise Solutions Operations Systems Analyst you will be responsible for monitoring, maintaining the health of and providing operations support to ERP system and the middleware/integrations solutions. You will solve business problems, develop alert mechanisms for critical systems, manage data flow to incident response platforms, and report regularly on key operations metrics in the Enterprise Systems area. You will apply your systems knowledge to engage with IT and business teams (from Finance, Supply Chain, Customer Service areas) to understand and provide iterative solutions and provide recommendations for technical improvements. You will provide analytical, process, and system support for smooth and efficient operations of core business processes. You will partner with other analysts and engineers to ensure that the incident resolution meets technical requirements and is aligned with solution guidelines. You will play a role in ensuring conformance with incident management standard operating procedures (SOPs) & service delivery processes.
Responsibilities:
ERP and Operations Administration
- Responsible for monitoring the general health of ERP, its ancillary systems, and integrations that connect into & from ERP and assess and execute any corrective actions. Demonstrate comprehensive knowledge and understanding of ERP and collaborate with cross-functional stakeholders to resolve reported issues.
- Independently execute and support ERP & established data integrations with other enterprise systems. Troubleshoot by applying advanced & effective problem-solving techniques and taking corrective actions to enable normal functioning of the system.
- Perform daily systems management that includes monitoring failed and stuck jobs, integration failures, data to & from 3rd parties and external business partners, fixing missing critical data etc.
- Demonstrate sound understanding of data & process interdependencies and assess immediate effects of changes. Optimize process efficiency by monitoring workflows, analyzing data, and recommending technical improvements.
- Analyze data to validate process outcomes & reported incidents. Demonstrate proficiency with ERP data model, business processes & related complex data requirements and writing SQL queries for data retrieval, data analysis, identifying data anomalies and problem solving. Make resolution decisions based on guidelines and adapt existing approaches to resolve issues.
- Develop and refine alerting mechanisms for critical systems to minimize delay in discovery of any issues and promote prompt actions.
Incident Management, Resolution & Operations Review
- Act as the primary first level contact for monitoring incidents, alerts, and service requests related to ERP & integrations. Triage, analyze and facilitate resolution of the tickets within timely manner as prescribed by SLAs.
- Collaborate with engineers, analysts, and business stakeholders to articulate common user issues and implement preventive measures to proactively address recurring issues.
- Conduct the deep dive troubleshooting & publish root cause analysis (RCA) for the incidents that had business impacts.
- Conduct support ticket analysis to produce trends and insights. Represent Enterprise Solutions team at Monthly Operations Review by presenting on the ERP performance, incident response and resolution SLA trends, and other support metrics.
- Perform initial diagnostics, escalation, coordination and follow-thru with vendor product support for SaaS solutions to ensure speedy and successful resolution of vendor product issues.
Documentation
- Create and maintain system and operational documentation of all data integrations, business processes, troubleshooting guide, and data flows between ERP and other systems.
Qualifications
- Bachelor’s degree or higher in Computer Science, Engineering, Information Systems, or other related disciplines or an equivalent combination of education and experience.
- 5+ years of experience as a Systems or Operations Support Analyst supporting ERP and peripheral technologies such as middleware and document generation tools. Experience with Infor M3 ERP, & familiarity with 3PL Distribution model is preferred.
- 5+ years of experience with business process & analysis, documentation, developing & measuring support delivery metrics, monitoring & alerting configurations.
- Experience with automation and workflow creation to support business process improvements is a plus.
- Ability to learn & understand new business processes and features within the ERP to support new use cases.
- Demonstrated experience with enterprise data integration technologies like EDI, API, etc.
- Demonstrated competence in data literacy and data mining in the context of ERP Data models and schemas to support analysis work.
- A high degree of proficiency in data extraction, manipulation, and analysis using SQL and other relevant tools.
- Analytical mindset, attention to detail, ownership and follow-through.
- Excellent oral & written skills to communicate technical concepts with diverse audiences.
- Excellent technical documentation skills.
- Highly organized with a strong attention to detail.
- Experience in fashion, consumer goods, wholesale and/or retail industry preferred, but not required.
- Embraces and lives the Brooks values!
Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $104,217-$156,325 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.
Other:
Brooks is proud to offer a robust benefits package to our employees and their families! Benefits including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Paid Time Off - Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.
Bonus - in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Perks - including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.
Location - You will spend 4 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Solutions Analyst
Frame your credentials around Management Consultant criteria
CBP classifies Solutions Analysts under the TN visa Management Consultant category, so your resume and degree documentation need to reflect analytical advisory work, not just technical execution. A degree in business, information systems, or a related field strengthens your case significantly.
Target employers with active cross-border hiring practices
Focus your search on companies that regularly hire from Canada or Mexico, not just those with general sponsorship willingness. Employers already familiar with TN procedures move faster and rarely ask you to wait through a lengthy internal approval process.
Verify your offer letter covers all CBP-required elements
CBP officers at the port of entry evaluate your TN eligibility on the spot. Your offer letter must state your job title, a description of duties tied to the Management Consultant definition, your start date, and that the position is temporary in nature.
Search TN-specific roles using Migrate Mate
Generic job boards don't filter for TN visa compatibility. Use Migrate Mate to find Solutions Analyst openings where employers have already signaled sponsorship readiness, so you're not spending time on roles that will stall at the immigration step.
Prepare for CBP scrutiny on hybrid or product-focused roles
Solutions Analyst titles that blend product management or sales engineering duties can draw questions at the border. Have documentation ready that anchors your role to client-facing diagnostic and advisory functions rather than internal product development or direct sales.
Plan your Mexican consular appointment well before your start date
Mexican citizens need a consular interview in addition to the TN petition, which adds processing time. Schedule your appointment as soon as your offer letter is finalized so visa issuance doesn't delay your start date or put your employer's timeline at risk.
Solutions Analyst TN Visa: Frequently Asked Questions
Does a Solutions Analyst role qualify for a TN visa?
It depends on how the role is structured. TN visas don't have a dedicated Solutions Analyst category, so most approvals come through the Management Consultant classification. CBP will look at whether your duties involve identifying and solving organizational or systems-level problems for clients on a consulting basis. Roles that lean heavily into internal operations, product ownership, or direct sales are harder to fit into this classification.
How does the TN visa compare to H-1B for Solutions Analyst positions?
The TN visa has no annual lottery, no cap for Canadian citizens, and Canadian professionals can be approved at the port of entry the same day they arrive. H-1B visa requires an employer to file a petition, wait for USCIS adjudication, and compete in a lottery that selects roughly 20 to 25 percent of applicants. For a Solutions Analyst role that meets TN's Management Consultant criteria, TN is a faster and more predictable path.
Can I search for TN visa sponsorship jobs as a Solutions Analyst without using a general job board?
Yes, and it's a more efficient approach. Migrate Mate is built specifically for TN and other work visa job searches, letting you filter for Solutions Analyst roles where employers have indicated sponsorship availability. That means fewer dead ends and less time spent on applications that stall when immigration requirements come up.
What happens if my TN status is denied at the port of entry?
CBP officers have discretionary authority at the port of entry, and a denial isn't permanent. You can reapply with stronger documentation, typically a more detailed offer letter or a clearer description of your duties tied to the Management Consultant definition. Many denials stem from insufficient paperwork rather than a fundamental ineligibility. Canadian citizens can address this without returning to a consulate, though you'll need to leave the U.S. first and re-enter with the corrected documentation.
Do Mexican Solutions Analysts face additional steps compared to Canadians?
Yes. Mexican citizens must apply at a U.S. consulate in Mexico and attend a visa interview rather than seeking admission directly at the port of entry. There is also a 5,500-per-year cap on TN visas for Mexican nationals, though that cap has historically not been exhausted. Building in extra lead time before your intended start date is important since consular appointment availability and processing times vary.