Entry Level Training And Development Jobs

Posting Details

Interviews are anticipated to be conducted within two weeks of closing date.

This job posting may be used to fill multiple vacancies.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Senior Training and Development Coordinator will:
Perform a critical role in strengthening the agency's workforce by designing, delivering, and managing training programs that enhance employee skills and performance;

Support the strategic goal of building a knowledgeable, capable, and engaged workforce that drives organizational success;

Develop and facilitate targeted learning experiences;

Improve productivity, elevate the quality of work, and foster employee loyalty;

Become a key driver of growth, retention, and competitive advantage;

Invest in employee development to not only boost individual performance but also position the organization to meet evolving challenges and deliver high-impact services.

How does it get done?

The Senior Training and Development Coordinator is responsible for:

Maintaining and revising instructional materials to reflect current operational and policy updates;

Designing new learning content and interactive activities that enhance learner engagement and retention;

Monitoring training content usage and quiz performance to inform future instructional strategies;

Managing version control and documentation life-cycle to ensure training materials remain compliant and up to date;

Collaborating with cross-functional teams to align training products with evolving program and policy requirements;

Training Delivery Responsibilities;

Leading delivery of new hire orientation, field-based training, and virtual instructor-led sessions;

Managing and updating onboarding materials to support consistent and effective onboarding experiences;

Facilitating continuing education sessions, including policy refreshers and updates, to ensure staff remain informed and compliant;

Providing critical support to new hires, coordinating schedules and delivery priorities to meet field training needs.

Who are the customers?

Health Care Authority (HCA) in-house or contract training personnel;

External customers including all HCA customers.

Ideal Candidate

Health Care Authority (HCA) in-house or contract training personnel;

External customers including all HCA customers.

Minimum Qualification

Bachelor's Degree in any field and two (2) years of experience in adult education, instructional design, instructional technology, human resources, employee development, training, and/or producing instructional aid/materials. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements

Must possess and maintain a valid driver's license.

Must obtain a Defensive Driving Certificate.

Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Working Conditions

Work is primarily performed in an office setting with extensive use of personal computers, phones, and video display terminals. The role requires frequent interaction with virtual instructor-led training platforms and collaboration tools within the Microsoft 365 suite (including Outlook, Teams, Word, Excel, and PowerPoint). Tasks may involve prolonged periods of screen time, digital communication, and remote facilitation of training sessions. Occasional in-person meetings or training events may be required depending on program needs. Some travel may be required. Ability to lift up to 30 lbs
Supplemental Information

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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.