Transportation Assistant Jobs
Transportation assistant jobs are open from entry-level to senior coordinator across logistics, healthcare, transit, and education, with specializations in dispatch coordination, patient or student transport, and fleet support. Scan the live roles below and apply to whichever ones fit.
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“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 19,000 trained professionals
- 300+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
To ensure that TRANSCON customers are well transitioned and served from/in the destination or managing branch; To further develop the TRANSCON product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
TRANSCON (Domestic Ground Transportation)
People:
- Develop department personnel. Show them a career, not just a job.
- Review and conduct staff appraisals timely, and at a minimum once per year per employee.
- Develop solid #2 to run operations and assists in retention.
- Ensure and assist supervisors and key staff with goal setting and monitoring.
- Conduct regular interviews with potential new personnel.
- Plan for and hold effective bi-weekly department meetings with team.
- Review department goals and business plan periodically with staff to ensure buy-in and accountability.
- Be responsible for the training and development of TRANSCON staff within the branch
- Meet company standards of 52 hours training per year, including as needed management/leadership training
Operations:
- Oversee the management of the branch TRANSCON department.
-
Proactively monitor various shipment reports such as
- Shipments Per Desk (SPD)
- Revenue Per Desk (RPD)
- Expense Per Desk (EPD)
- Revenue Per Shipment (RPS)
- Revenue to Expense ratio
- Excel measurements
- Proactively monitor exception reports to ensure Expeditors is meeting key event milestones within the life of a shipment.
- Manage implementation and ensure compliance to “Standard Operating Procedures” for the client. Also, coordinate and manage SOP revisions and send updates to origins.
- Assist origin/destination operation teams, when needed, in providing operational knowledge, system demos and support on technical capabilities.
- Define TRANSCON and other opportunities within the current customer(s).
- Ensure that current and new business is set up and maintained in the most operationally efficient and productive manner.
- Have a fundamental understanding of Expeditors operational systems, including ETMS
- Build and maintaining strong relationships with service providers and customers.
- Own and manage the service provider program within the department, ensuring consistent and high level operational quality to our customers.
- Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed.
Customer
- Actively develop business for department through active involvement in sales and retention process and close coordination with sales department, as per company and branch’s objectives.
- Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the Team Sell database.
- Ensure Customer Reviews and scorecards are completed with your regular customers.
- Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.
- Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
- Take an active role in the transition of new business/ updates to existing business.
- Maintained a good relationship with the customer at all levels (agents, management, and decision maker).
- Responsible for identifying and defining realistic service needs and measurements
- Responsible for maintaining the agreed upon scope of services
- Keep the clients abreast of the latest developments in market
- Responsible for advising the clients of new system enhancements, technology, and other value added services TRANSCON has launched.
- Responsible for retention and development of TRANSCON accounts.
Finance:
- Ensure that productivity and profitability goals for the TRANSCON department are met.
- Make sure billing process is completed and on-time
- Assist Transcon Manager with preparation of annual department budget.
- Meet monthly with Transcon Manager to review department financial P&L and productivity results and goals.
- Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days.
- Ensure company credit procedures are followed and utilized effectively.
- Manage accounts payable to vendors (truckers etc.) utilizing BNP.
- Manage intercompany accounting discrepancies via AJAX report.
- Review Daily Branch Revenue report (Daily).
- Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed.
- Follow company capex procedure for the purchasing of any equipment for your staff or department.
- Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of you departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue by one customer)
Compliance:
- Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Culture:
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Systems:
- Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)
- Be open to implementing new system changes and enhancements into your branch.
- Be involved and suggest system/process improvements.
- Set the tone of this environment within your branch.
KNOWLEDGE, SKILLS AND BEHAVIOURS:
Knowledge:
- Expeditors company policies and procedures knowledge
- A good understanding of Expeditors’ products, services and systems
- Strong market and competition knowledge
Skills:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Good Microsoft Office skills (Excel, Word etc.)
- Proven negotiation skills
- Fluent English
Behaviors:
- Emotional resilience
- Self-reflecting and open to feedback
- Initiative and ability to work in autonomy
- Proven leadership attitude and background
- Professional appearance and attitude
- Being reliable and accurate
- Being supportive of change
- Being an advocate of Expeditors culture at all times
- Being Approachable and Proactive
Qualifications
Training Requirements:
- Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience:
- Bachelor’s degree (B.A.) from a four year college or university; or 2 + years of Supervisory roles
Additional Information
Expeditors offers excellent benefits:
- Training and Personnel Development Program
- Growth opportunities within the company
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 19,000 trained professionals
- 300+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
To ensure that TRANSCON customers are well transitioned and served from/in the destination or managing branch; To further develop the TRANSCON product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
TRANSCON (Domestic Ground Transportation)
People:
- Develop department personnel. Show them a career, not just a job.
- Review and conduct staff appraisals timely, and at a minimum once per year per employee.
- Develop solid #2 to run operations and assists in retention.
- Ensure and assist supervisors and key staff with goal setting and monitoring.
- Conduct regular interviews with potential new personnel.
- Plan for and hold effective bi-weekly department meetings with team.
- Review department goals and business plan periodically with staff to ensure buy-in and accountability.
- Be responsible for the training and development of TRANSCON staff within the branch
- Meet company standards of 52 hours training per year, including as needed management/leadership training
Operations:
- Oversee the management of the branch TRANSCON department.
-
Proactively monitor various shipment reports such as
- Shipments Per Desk (SPD)
- Revenue Per Desk (RPD)
- Expense Per Desk (EPD)
- Revenue Per Shipment (RPS)
- Revenue to Expense ratio
- Excel measurements
- Proactively monitor exception reports to ensure Expeditors is meeting key event milestones within the life of a shipment.
- Manage implementation and ensure compliance to “Standard Operating Procedures” for the client. Also, coordinate and manage SOP revisions and send updates to origins.
- Assist origin/destination operation teams, when needed, in providing operational knowledge, system demos and support on technical capabilities.
- Define TRANSCON and other opportunities within the current customer(s).
- Ensure that current and new business is set up and maintained in the most operationally efficient and productive manner.
- Have a fundamental understanding of Expeditors operational systems, including ETMS
- Build and maintaining strong relationships with service providers and customers.
- Own and manage the service provider program within the department, ensuring consistent and high level operational quality to our customers.
- Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed.
Customer
- Actively develop business for department through active involvement in sales and retention process and close coordination with sales department, as per company and branch’s objectives.
- Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the Team Sell database.
- Ensure Customer Reviews and scorecards are completed with your regular customers.
- Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.
- Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
- Take an active role in the transition of new business/ updates to existing business.
- Maintained a good relationship with the customer at all levels (agents, management, and decision maker).
- Responsible for identifying and defining realistic service needs and measurements
- Responsible for maintaining the agreed upon scope of services
- Keep the clients abreast of the latest developments in market
- Responsible for advising the clients of new system enhancements, technology, and other value added services TRANSCON has launched.
- Responsible for retention and development of TRANSCON accounts.
Finance:
- Ensure that productivity and profitability goals for the TRANSCON department are met.
- Make sure billing process is completed and on-time
- Assist Transcon Manager with preparation of annual department budget.
- Meet monthly with Transcon Manager to review department financial P&L and productivity results and goals.
- Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days.
- Ensure company credit procedures are followed and utilized effectively.
- Manage accounts payable to vendors (truckers etc.) utilizing BNP.
- Manage intercompany accounting discrepancies via AJAX report.
- Review Daily Branch Revenue report (Daily).
- Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed.
- Follow company capex procedure for the purchasing of any equipment for your staff or department.
- Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of you departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue by one customer)
Compliance:
- Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Culture:
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Systems:
- Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)
- Be open to implementing new system changes and enhancements into your branch.
- Be involved and suggest system/process improvements.
- Set the tone of this environment within your branch.
KNOWLEDGE, SKILLS AND BEHAVIOURS:
Knowledge:
- Expeditors company policies and procedures knowledge
- A good understanding of Expeditors’ products, services and systems
- Strong market and competition knowledge
Skills:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Good Microsoft Office skills (Excel, Word etc.)
- Proven negotiation skills
- Fluent English
Behaviors:
- Emotional resilience
- Self-reflecting and open to feedback
- Initiative and ability to work in autonomy
- Proven leadership attitude and background
- Professional appearance and attitude
- Being reliable and accurate
- Being supportive of change
- Being an advocate of Expeditors culture at all times
- Being Approachable and Proactive
Qualifications
Training Requirements:
- Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience:
- Bachelor’s degree (B.A.) from a four year college or university; or 2 + years of Supervisory roles
Additional Information
Expeditors offers excellent benefits:
- Training and Personnel Development Program
- Growth opportunities within the company
Transportation Assistant Jobs by Experience Level
See All 117+ Transportation Assistant Jobs
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Find Transportation Assistant JobsTransportation Assistant Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Construction & Real Estate
- Education
- Food & Beverage
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in transportation assistant jobs.
- Valid driver's license with a clean motor vehicle record
- One or more years of experience in transportation, logistics, or a related support role
- Ability to operate passenger vehicles or assist with fleet coordination
- Familiarity with routing, scheduling, or dispatch software
- CPR, first aid, or passenger transport certification for healthcare and education settings
- Strong communication skills for coordinating with drivers, patients, students, or dispatchers
Tips for Your Transportation Assistant Job Search
Tailor your resume to dispatch tools
Many transportation assistant postings list specific software like routing platforms or scheduling systems. Name the exact tools you've used rather than writing 'scheduling software', hiring managers scan for those terms when sorting applicants.
Apply early to roles that fit
Migrate Mate lists transportation assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight compliance and safety training
Certifications like CPR, first aid, or state-required passenger transport credentials stand out in healthcare and school district postings. List the issuing body and renewal date so employers can verify your credentials are current.
Filter by industry to target relevant openings
Transportation assistant duties vary widely between a hospital, a school district, and a freight company. Filtering openings by industry before applying saves time and helps you match your resume language to what that sector actually values.
Prepare for scenario-based interview questions
Interviewers often ask how you'd handle a delayed route, an uncooperative passenger, or a last-minute schedule change. Prepare two or three real examples from past work where you resolved a logistics or communication problem under pressure.
Negotiate schedule flexibility, not just pay
Many transportation assistant roles involve irregular hours, split shifts, or on-call coverage. When you reach the offer stage, clarify shift rotation expectations and whether overtime is mandatory before accepting, so there are no surprises after you start.
Transportation Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most transportation assistants?
The companies hiring the most transportation assistants right now include WSP in the U.S., State of West Virginia, and Martin Brower, with the largest share of openings in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Healthcare systems, school districts, and regional logistics providers tend to post the highest volumes consistently.
How many transportation assistant jobs are remote?
About 21% of transportation assistant openings are fully remote or hybrid as of November 2026, reflecting that most duties require a physical presence for driving, passenger assistance, or on-site coordination. The sub-areas most likely to offer remote or hybrid arrangements are administrative dispatch support and scheduling coordination roles that do not involve direct vehicle operation.
How do you become a transportation assistant?
Start by obtaining a valid driver's license and checking whether your state requires a commercial or passenger endorsement for the specific setting you want to work in, such as school transport or medical transit. Complete any required safety certifications like CPR or first aid. Then apply to entry-level openings in logistics, healthcare, or transit agencies, where on-the-job training typically covers routing systems and company procedures.
Can you get a transportation assistant job with little or no experience?
Yes, many employers hire transportation assistants with no direct experience if you hold a clean driving record and any required state certifications. Roles in school districts and non-emergency medical transport are particularly open to candidates new to the field. Volunteering with a community transit program or completing a defensive driving course can strengthen your application when formal experience is limited.
What does the transportation assistant interview process look like?
Most transportation assistant interviews follow two or three stages: a phone screen to verify your license status and availability, a structured in-person or video interview with scenario-based questions about handling route delays or passenger situations, and sometimes a practical driving assessment or background check before an offer is extended. Healthcare and school district employers typically require additional clearances as part of the final stage.
Where can I find and apply to transportation assistant jobs?
You can find and apply to transportation assistant jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience, location preference, and industry, then apply directly to each listing that fits your background.
See All 117+ Transportation Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
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