Universal Banker Jobs
Universal Banker jobs are open across community banks, credit unions, regional banks, and national financial institutions, at every level from entry-level teller to senior relationship banker, with specializations in retail banking, small business services, and consumer lending. Find a role that fits from the openings below and apply directly.
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Showing 5 of 426+ Universal Banker jobs
INTRODUCTION
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.
Responsibilities:
- Assist in basic account opening for existing customer
- Provide service delivery to internal/external customers to resolve account service issues
- Execute financial transactions in accordance with bank policies and procedures
- Refer opportunities to segment partners where appropriate
- Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
- Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
QUALIFICATIONS
- 1-3 years of relevant experience
- Previous Retail Banking or similar experience required
- Consistently demonstrates clear and concise written and verbal communication skills
Education
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Consumer Sales
Job Family: Branch Sales
Time Type: Full time
Primary Location: Buffalo Grove Illinois United States
Primary Location Full Time Salary Range: $44,170.00 - $57,630.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jun 24, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
INTRODUCTION
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.
Responsibilities:
- Assist in basic account opening for existing customer
- Provide service delivery to internal/external customers to resolve account service issues
- Execute financial transactions in accordance with bank policies and procedures
- Refer opportunities to segment partners where appropriate
- Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
- Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
QUALIFICATIONS
- 1-3 years of relevant experience
- Previous Retail Banking or similar experience required
- Consistently demonstrates clear and concise written and verbal communication skills
Education
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Consumer Sales
Job Family: Branch Sales
Time Type: Full time
Primary Location: Buffalo Grove Illinois United States
Primary Location Full Time Salary Range: $44,170.00 - $57,630.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jun 24, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
See All 426+ Universal Banker Jobs
Jump back to the full list of openings and apply to any universal banker role that fits.
Find Universal Banker JobsUniversal Banker Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Truist241
- Citi58
- M&T Bank44
- Bank of Hawaii30
- First Horizon Bank16
Top Industries Hiring
- Banking & Financial Services389
- Construction & Real Estate23
- Investment & Asset Management23
- Technology & Software23
- Science & Research1
What Employers Look For
The qualifications that appear most often in universal banker jobs.
- One or more years of experience in retail banking, teller, or customer service roles
- Active or eligible NMLS registration for consumer lending and mortgage referral activities
- Proven ability to meet sales referral and cross-sell goals in a branch environment
- Proficiency with core banking platforms such as Fiserv, FIS, or Jack Henry
- Associate or bachelor's degree in finance, business, or a related field preferred
- Strong knowledge of deposit products, consumer loans, and basic investment referral requirements
Tips for Your Universal Banker Job Search
Quantify your cross-selling results specifically
Universal banker roles live on referral and product cross-sell metrics. Replace vague resume language with concrete outcomes you own: accounts opened per month, loan referrals converted, or deposit growth on your book. Hiring managers compare these numbers across candidates.
Earn your NMLS registration before applying
Most universal banker postings require an active Nationwide Multistate Licensing System registration for mortgage and consumer loan activities. Getting registered before you apply removes a common pre-hire delay and signals you understand the compliance side of the role.
Apply early to roles that fit
Migrate Mate lists universal banker openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by branch size and market type
A universal banker position at a single-branch community credit union runs differently than one inside a high-traffic national bank branch. Match your experience to the branch volume and customer demographic in the job description before you apply.
Prepare dual interview modes for the role
Universal banker interviews typically include both behavioral questions about customer conflict and live role-play scenarios where you walk through opening an account or identifying a product need. Rehearse both formats so neither catches you off guard.
Negotiate your start date around training cycles
Many banks run new-hire licensing and compliance training in cohorts on fixed schedules. When you receive an offer, ask when the next training cohort starts so you can align your start date and avoid sitting idle or missing required onboarding.
Universal Banker Jobs: Frequently Asked Questions
Which companies are hiring the most universal bankers?
The companies hiring the most universal bankers right now include Truist, Citi, and M&T Bank, with the largest share of openings in Florida, Virginia, and North Carolina, based on current listings on Migrate Mate as of June 2026. Regional and community banks also post frequently, so checking back regularly surfaces new openings as they go live.
How many universal banker jobs are remote?
About 0% of universal banker openings are fully remote or hybrid as of June 2026, since most roles require in-branch customer interaction. The sub-areas most likely to offer remote or hybrid arrangements are small business banking support, phone-based account servicing, and back-office loan processing adjacent roles.
How do you become a universal banker?
Start by building experience in a teller or customer service representative role to develop transaction fluency and customer handling skills. Obtain your NMLS registration, which most employers require before you can discuss loan products. Strengthen your product knowledge across checking, savings, consumer loans, and credit cards, then apply to universal banker openings that match your branch experience level.
Can you get hired as a universal banker with little experience?
Yes, many banks hire candidates with strong customer service backgrounds even without direct banking experience, particularly for entry-level universal banker roles. Emphasize cash handling accuracy, conflict resolution, and any sales or goal-based metrics from prior jobs. Getting your NMLS registration before you apply removes a common barrier and shows initiative that branch managers notice.
What does the universal banker interview process look like?
Most universal banker interviews run two to three rounds. The first is typically a phone screen with HR covering your banking or customer service background. The second round, usually with the branch manager, includes behavioral questions about handling difficult customers and meeting referral goals. Many employers also include a role-play scenario where you walk through opening an account or identifying a product need for a mock customer.
Where can I find and apply to universal banker jobs?
You can find and apply to universal banker jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location, then apply directly to each one that fits.
See All 426+ Universal Banker Jobs
Jump back to the full list of openings and apply to any universal banker role that fits.
Find Universal Banker Jobs