Veteran Service Officer Jobs
Veteran Service Officer jobs are open across federal agencies, state veterans affairs departments, and nonprofit veterans service organizations, from entry-level claims assistant to senior accredited officer, with specializations in benefits counseling, claims representation, and case management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 204+ Veteran Service Officer jobs
- Home visits (50% including travel time): This includes initial assessments in the client’s home, development of a spending plan, assisting the Veteran with the process of becoming an employer, facilitating new hire appointments, conducting monthly, quarterly, semi-annual, and annual required contacts and reassessments as needed. Provide training and remediation as necessary related to employer responsibilities. Suggested maximum case load 40 veterans per Options Counselor.
- Office work (50%): Follow up on referrals and service implementations for clients. Maintains, updates, and monitors clients' confidential information, services and file notes in data base program as required. Performs fiscal duties as required under Veterans Directed Care program. Maintains accurate records of expenditures, schedules & generates monthly reports as required; responsible for satellite office administration as assigned.
- Performs a range of tasks and duties independently, without direct supervision. Relies on experience and judgment to plan and accomplish goals, advocate for clients, families, community partners.
- Maintains travel schedule and related expense reports. Organizes and prioritizes schedule and duties independently.
- Provides regular reports and updates to supervisor in conflict resolution if warranted.
- Microsoft Office programs (e.g., Word, Excel, Outlook, PowerPoint) and standard office equipment
- Data entry and evaluation
- Strong organizational skills with the ability to prioritize and multitask.
- Strong customer service and interpersonal skills.
- Excellent verbal communication skills face-to-face and on the phone.
- Excellent written communication skills (letters, memos, reports, emails).
- Ability to mediate conflict and engage clients in problem solving conversations.
- Understanding of client confidentiality, recording client data, and accurately entering information into computer systems in a timely manner.
- Decision making: Work independently when necessary. Handle a variety of tasks autonomously with regular reporting to supervisor and co-workers.
- Detail oriented — maintain schedule, services, communications & advocacies for clients.
- Establish and maintain trusting relationships with clients and their families in all circumstances Interact and work well with other agency departments, staff & employees.
- Home visits (50% including travel time): This includes initial assessments in the client’s home, development of a spending plan, assisting the Veteran with the process of becoming an employer, facilitating new hire appointments, conducting monthly, quarterly, semi-annual, and annual required contacts and reassessments as needed. Provide training and remediation as necessary related to employer responsibilities. Suggested maximum case load 40 veterans per Options Counselor.
- Office work (50%): Follow up on referrals and service implementations for clients. Maintains, updates, and monitors clients' confidential information, services and file notes in data base program as required. Performs fiscal duties as required under Veterans Directed Care program. Maintains accurate records of expenditures, schedules & generates monthly reports as required; responsible for satellite office administration as assigned.
- Performs a range of tasks and duties independently, without direct supervision. Relies on experience and judgment to plan and accomplish goals, advocate for clients, families, community partners.
- Maintains travel schedule and related expense reports. Organizes and prioritizes schedule and duties independently.
- Provides regular reports and updates to supervisor in conflict resolution if warranted.
- Microsoft Office programs (e.g., Word, Excel, Outlook, PowerPoint) and standard office equipment
- Data entry and evaluation
- Strong organizational skills with the ability to prioritize and multitask.
- Strong customer service and interpersonal skills.
- Excellent verbal communication skills face-to-face and on the phone.
- Excellent written communication skills (letters, memos, reports, emails).
- Ability to mediate conflict and engage clients in problem solving conversations.
- Understanding of client confidentiality, recording client data, and accurately entering information into computer systems in a timely manner.
- Decision making: Work independently when necessary. Handle a variety of tasks autonomously with regular reporting to supervisor and co-workers.
- Detail oriented — maintain schedule, services, communications & advocacies for clients.
- Establish and maintain trusting relationships with clients and their families in all circumstances Interact and work well with other agency departments, staff & employees.
See All 204+ Veteran Service Officer Jobs
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Find Veteran Service Officer JobsVeteran Service Officer Job Market
Who's Hiring
- Commonwealth Medical Services16
- Wells Fargo12
- Tunnel To Towers Foundation12
- Bay Aging7
- ELITE6
Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
- Education
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in veteran service officer jobs.
- Accreditation through a recognized veterans service organization or the VA
- Working knowledge of VA disability compensation and pension claims processes
- Experience reviewing military service records, medical evidence, and rating decisions
- Proficiency with Veterans Benefits Management System or similar case management tools
- Associate or bachelor's degree in social work, public administration, or a related field
- Strong written communication skills for drafting appeals, nexus statements, and correspondence
Tips for Your Veteran Service Officer Job Search
List your accreditation front and center
VSO accreditation through a recognized national organization is a hard requirement at many employers. Put your accrediting body and accreditation status in your resume header or summary so hiring managers don't have to hunt for it.
Translate military service into claims language
If you served, frame your experience using VA claims terminology: service-connected conditions, nexus letters, rating decisions. Hiring managers reading your resume want to see you already understand the vocabulary their clients use daily.
Apply early to roles that fit
Migrate Mate lists veteran service officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by the population they serve
Some roles focus on disability claims, others on education benefits or homeless veteran outreach. Filter openings by the population or program area you know best so your cover letter can speak directly to that client group and case type.
Prepare scenario answers around difficult claims
Interviewers for VSO roles often ask how you'd handle a denied claim or a client in mental health crisis. Prepare two or three specific scenarios from prior casework, volunteer experience, or training that show your process for navigating complex or sensitive situations.
Follow up referencing the specific benefit area
When following up after an interview, name the specific program area discussed, such as disability compensation, pension, or education benefits. It signals you paid attention and reinforces that your background matches what that office actually handles.
Veteran Service Officer Jobs: Frequently Asked Questions
Which companies are hiring the most veteran service officers?
The most active employers for veteran service officers right now are Commonwealth Medical Services, Wells Fargo, and Tunnel To Towers Foundation, and the most openings are in Florida, New York, and California, based on current listings on Migrate Mate as of November 2026. County veterans service offices and large nonprofit veterans organizations tend to post the most consistently throughout the year.
How many veteran service officer jobs are remote?
About 49% of veteran service officer openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most client intake and advocacy work. Sub-roles focused on benefits education, outreach coordination, or policy work are more likely to offer flexible or remote arrangements than front-line claims representation positions.
How do you become a veteran service officer?
Start by gaining familiarity with VA benefits through volunteer work, military service, or a related role in social services or public administration. Pursue accreditation through a recognized national veterans service organization, which requires passing an exam and completing supervised training hours. Many candidates begin as claims assistants or volunteer advocates before moving into accredited VSO positions.
Can you get hired as a veteran service officer with little experience?
Yes, many county and nonprofit VSO offices hire candidates with limited direct experience if they have relevant background in social work, case management, or military service. Volunteer claims work, completing VA benefits training courses, and pursuing provisional accreditation before you're hired all strengthen your candidacy and show employers you're serious about the role.
What does the veteran service officer interview process look like?
Most VSO hiring processes include an application review, a phone screening, and one or two in-person or video interviews. Expect scenario-based questions about how you'd handle a denied claim, a distressed client, or a complex case involving multiple benefit types. Some employers ask candidates to review a sample case file or explain their approach to gathering evidence for a disability rating.
Where can I find and apply to veteran service officer jobs?
You can find and apply to veteran service officer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your accreditation status, experience level, and preferred program area, then apply directly to each listing that fits.
See All 204+ Veteran Service Officer Jobs
Find roles that match your experience and apply in just a few clicks.
Find Veteran Service Officer Jobs