Vice President Of Marketing Jobs in Minnesota
Vice President Of Marketing jobs in Minnesota are open across Minneapolis, Alexandria, and Bloomington and other Minnesota metros, with employers like University of Minnesota, ADP, and Agiliti hiring at every experience level. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 8+ Vice President Of Marketing jobs
Company Description
At LGC we are passionate about delivering Science for a Safer World.
Our work enables research to move faster, diagnosis of disease to be more impactful and helps to support a growing global population. We provide our teams with an environment where they can progress their scientific knowledge and interest, cultivate their passion for scientific discoveries and develop in their role.
Job Description
The VP of Customer Experience in Diagnostics & Genomics is the strategic architect of the entire post-sales customer lifecycle. The purpose of this role is to bridge the gap between high-science product delivery and superior service excellence. You will ensure that diagnostic labs, health systems, and life sciences professionals experience seamless interactions—from initial instrumentation installation and validation to ongoing technical support and high-complexity billing—directly impacting customer outcomes and long-term business growth.
Core Responsibilities
- Strategic Lifecycle Coordination: Orchestrate the end-to-end journey for complex key account customers, including large pharma, agriculture and healthcare providers globally.
- Commercial Alignment: Partner with Marketing, Sales and Product Management to ensure that the CX strategy supports portfolio objectives, successful product launches, and improved patient-care pathways.
- Regulatory & Compliance Stewardship: Ensure all customer touchpoints, including medical information and field-service engagements, comply with global healthcare regulations, cGMP, and anti-kickback laws.
- Omnichannel Support Excellence: Overhaul contact center approach into strategic care-coordination hubs, leveraging AI and agentic workflows to provide rapid, secure, and personalized support to healthcare providers (HCPs), life sciences customers and R&D professionals across all industries served.
- Voice of the Scientific Customer: Capture and translate technical feedback from scientists and lab directors into product roadmaps, ensuring that innovation cycles are driven by real-world lab performance and needs.
Key Metrics
- Experience & Loyalty: Net Promoter Score, Customer Satisfaction (CSAT), and Customer Effort Score (CES) across pre-purchase, product, and post-purchase touchpoints.
- Operational Quality: First Contact Resolution, and resolution time for technical/clinical inquiries, crucial for minimizing diagnostic downtime in critical care environments.
- Financial Impact: Reduction in Customer Churn, growth in Customer Lifetime Value (CLV), and improved Cost Per Patient/Client metrics.
- Compliance & Quality Scorecards: Audit readiness and regulatory defensibility of customer-facing programs.
Qualifications
Qualifications & Experience
- Domain Expertise: 15+ years of progressive experience in the Life Sciences, Biotech, or Diagnostics sectors, with at least 10 years in senior leadership overseeing commercial or service operations.
- Regulatory Knowledge: Deep understanding of FDA (Oncology, Rare Disease, etc.) and global health ministry requirements for commercial-stage products.
- Strategic Capability: Proven track record in Customer Journey Mapping specifically for healthcare providers, life sciences industry professionals and multi-stakeholder enterprise accounts.
- Technical Literacy: Proficiency with life sciences tech stacks, including SFDC CRM, and advanced AI-driven analytics.
- Academic Credentials: Bachelor's degree in a Science or Life Science field is required; an MBA or advanced degree (Ph.D./MS) in science or business is highly preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Company Description
At LGC we are passionate about delivering Science for a Safer World.
Our work enables research to move faster, diagnosis of disease to be more impactful and helps to support a growing global population. We provide our teams with an environment where they can progress their scientific knowledge and interest, cultivate their passion for scientific discoveries and develop in their role.
Job Description
The VP of Customer Experience in Diagnostics & Genomics is the strategic architect of the entire post-sales customer lifecycle. The purpose of this role is to bridge the gap between high-science product delivery and superior service excellence. You will ensure that diagnostic labs, health systems, and life sciences professionals experience seamless interactions—from initial instrumentation installation and validation to ongoing technical support and high-complexity billing—directly impacting customer outcomes and long-term business growth.
Core Responsibilities
- Strategic Lifecycle Coordination: Orchestrate the end-to-end journey for complex key account customers, including large pharma, agriculture and healthcare providers globally.
- Commercial Alignment: Partner with Marketing, Sales and Product Management to ensure that the CX strategy supports portfolio objectives, successful product launches, and improved patient-care pathways.
- Regulatory & Compliance Stewardship: Ensure all customer touchpoints, including medical information and field-service engagements, comply with global healthcare regulations, cGMP, and anti-kickback laws.
- Omnichannel Support Excellence: Overhaul contact center approach into strategic care-coordination hubs, leveraging AI and agentic workflows to provide rapid, secure, and personalized support to healthcare providers (HCPs), life sciences customers and R&D professionals across all industries served.
- Voice of the Scientific Customer: Capture and translate technical feedback from scientists and lab directors into product roadmaps, ensuring that innovation cycles are driven by real-world lab performance and needs.
Key Metrics
- Experience & Loyalty: Net Promoter Score, Customer Satisfaction (CSAT), and Customer Effort Score (CES) across pre-purchase, product, and post-purchase touchpoints.
- Operational Quality: First Contact Resolution, and resolution time for technical/clinical inquiries, crucial for minimizing diagnostic downtime in critical care environments.
- Financial Impact: Reduction in Customer Churn, growth in Customer Lifetime Value (CLV), and improved Cost Per Patient/Client metrics.
- Compliance & Quality Scorecards: Audit readiness and regulatory defensibility of customer-facing programs.
Qualifications
Qualifications & Experience
- Domain Expertise: 15+ years of progressive experience in the Life Sciences, Biotech, or Diagnostics sectors, with at least 10 years in senior leadership overseeing commercial or service operations.
- Regulatory Knowledge: Deep understanding of FDA (Oncology, Rare Disease, etc.) and global health ministry requirements for commercial-stage products.
- Strategic Capability: Proven track record in Customer Journey Mapping specifically for healthcare providers, life sciences industry professionals and multi-stakeholder enterprise accounts.
- Technical Literacy: Proficiency with life sciences tech stacks, including SFDC CRM, and advanced AI-driven analytics.
- Academic Credentials: Bachelor's degree in a Science or Life Science field is required; an MBA or advanced degree (Ph.D./MS) in science or business is highly preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
See All 8 Vice President Of Marketing Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsVice President Of Marketing Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Vice President Of Marketing Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
- University of Minnesota2
- ADP1
- Agiliti1
- Eventide1
- Gn Hearing Care1
Top Industries Hiring
- Education2
- Healthcare & Medical Services2
- Construction & Real Estate1
- Electronics & Hardware1
- Medical Devices1
What Minnesota Employers Look For
The qualifications that appear most often in vice president of marketing jobs across Minnesota.
- Eight or more years of progressive marketing leadership experience, including direct team management
- Demonstrated ability to build and execute multi-channel demand generation or brand strategy programs
- Proficiency with marketing automation platforms such as HubSpot, Marketo, or Salesforce Marketing Cloud
- Experience owning and reporting on marketing pipeline metrics, KPIs, and budget allocations
- Strong cross-functional collaboration skills, particularly with sales, product, and executive leadership
- Bachelor's degree in marketing, business, or a related field, with an MBA preferred at many organizations
Vice President Of Marketing Jobs in Minnesota: Frequently Asked Questions
How many vice president of marketing jobs are there in Minnesota?
There are 8+ vice president of marketing openings in Minnesota on Migrate Mate as of June 2026, with the most roles in Minneapolis, Alexandria, and Bloomington. New positions post regularly as employers across Minnesota hire.
How much do vice president of marketings make in Minnesota?
Vice president of marketings in Minnesota earn a median of about $173,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $103,160 for the lowest 10% to over $303,350 for the top 10%. Pay rises with experience, specialty, and employer.
Which Minnesota cities have the most vice president of marketing jobs?
Minneapolis, Alexandria, and Bloomington have the most vice president of marketing openings in Minnesota right now, with additional roles spread across smaller metros statewide.
Which companies hire vice president of marketings in Minnesota?
Employers hiring vice president of marketings in Minnesota include University of Minnesota, ADP, and Agiliti, based on current listings on Migrate Mate as of June 2026.
Are there remote vice president of marketing jobs in Minnesota?
Yes. About 0% of vice president of marketing openings tied to Minnesota are remote or hybrid as of June 2026. The rest are on-site roles based in Minnesota metros.
How do I apply for vice president of marketing jobs in Minnesota?
You can apply to vice president of marketing jobs in Minnesota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Minnesota location, then apply to each one that fits.
See All 8 Vice President Of Marketing Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Jobs