Service Operations Manager Visa Sponsorship Jobs in Alaska
Service operations manager roles in Alaska are concentrated in Anchorage, with employers like Providence Alaska Medical Center, GCI, and the major oil and gas operators on the North Slope driving demand. Companies in healthcare, telecommunications, and energy extraction have sponsored operations management professionals through H-1B visa and TN visas when qualified local candidates are unavailable.
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Pay: $60K/YR+ DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits.
Responsibilities
Project Management & Client Relations:
- Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met;
- Provide customer with information regarding additional services available at ABM;
- Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback;
- Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention;
- Inform Project Manager of status of work; identify potential issues and recommend appropriate action;
- Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager;
- Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);
- Excellent customer service skills to ensure customer retention, enhance service delivery and sell services;
- Report accidents and property damage in an accurate and timely manner.
Employee Relations and Supervision:
- Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs;
- Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff;
- Understand applicable union contracts and develop effective working relationship with local labor unions;
- Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.
Qualifications
Minimum Requirements:
- Bilingual (Spanish/English) a plus
- 1-2 years of Supervisor experience
- 1-2 years of customer service experience
- Working knowledge of janitorial equipment
- Working knowledge of OSHA required processes
- Intermediate level of Microsoft programs
- Valid State Driver's License for business travel
- A passion for serving others and helping others to succeed.
- Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).
- Excellent follow-up and an eye for detail.
- Anticipates problems and proactively implements preventative action plans.
- Flexibility to respond to urgent client requests on evenings and weekends when necessary.
- Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.
- Excellent verbal and written business communication skills.
- Excellent relational skills and experience dealing with union environment.
- Understanding of the service industry practices, process and trends.
About us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
Job Description
Pay: $60K/YR+ DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits.
Responsibilities
Project Management & Client Relations:
- Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met;
- Provide customer with information regarding additional services available at ABM;
- Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback;
- Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention;
- Inform Project Manager of status of work; identify potential issues and recommend appropriate action;
- Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager;
- Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);
- Excellent customer service skills to ensure customer retention, enhance service delivery and sell services;
- Report accidents and property damage in an accurate and timely manner.
Employee Relations and Supervision:
- Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs;
- Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff;
- Understand applicable union contracts and develop effective working relationship with local labor unions;
- Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.
Qualifications
Minimum Requirements:
- Bilingual (Spanish/English) a plus
- 1-2 years of Supervisor experience
- 1-2 years of customer service experience
- Working knowledge of janitorial equipment
- Working knowledge of OSHA required processes
- Intermediate level of Microsoft programs
- Valid State Driver's License for business travel
- A passion for serving others and helping others to succeed.
- Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).
- Excellent follow-up and an eye for detail.
- Anticipates problems and proactively implements preventative action plans.
- Flexibility to respond to urgent client requests on evenings and weekends when necessary.
- Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.
- Excellent verbal and written business communication skills.
- Excellent relational skills and experience dealing with union environment.
- Understanding of the service industry practices, process and trends.
About us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
Service Operations Manager Job Roles in Alaska
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Search Service Operations Manager Jobs in AlaskaService Operations Manager Jobs in Alaska: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Alaska?
The most active sponsors for operations management roles in Alaska tend to be large employers with complex service infrastructure. Providence Alaska Medical Center and Alaska Regional Hospital sponsor in healthcare operations. GCI and Alaska Communications cover telecommunications. Oil and gas operators including ConocoPhillips Alaska and Hilcorp Alaska have sponsored operations professionals on the North Slope. Federal contractors supporting military installations at Fort Wainwright and JBER also appear in sponsorship filings.
Which visa types are most common for service operations manager roles in Alaska?
H-1B is the most common visa for service operations managers in Alaska, as the role typically requires a bachelor's degree in business, engineering, or a related field, meeting the specialty occupation standard. Canadian nationals may qualify under the TN visa in the management consultant or engineer category depending on job duties. Australian nationals with relevant degrees can explore the E-3 visa. L-1A is also used when managers transfer from a parent company's international office.
Which cities in Alaska have the most service operations manager sponsorship jobs?
Anchorage accounts for the overwhelming majority of service operations manager sponsorship activity in Alaska, as it hosts the state's largest hospitals, corporate headquarters, and logistics hubs. Fairbanks is a secondary market, primarily through the University of Alaska Fairbanks and military-adjacent contractors. Juneau has limited private-sector sponsorship but some state government and healthcare opportunities. Remote North Slope positions exist but are typically filled through contractors headquartered in Anchorage.
How to find service operations manager visa sponsorship jobs in Alaska?
Migrate Mate is built specifically for international candidates seeking sponsored roles, and you can filter directly by state and job title to surface service operations manager openings in Alaska. Because Alaska's sponsoring employer pool is smaller than major metros, filtering by verified sponsorship history is especially important. Migrate Mate tracks employers that have filed for operations management roles in Alaska, saving you time spent on applications unlikely to lead to sponsorship.
Are there any state-specific or role-specific considerations for service operations manager sponsorship in Alaska?
Alaska's geographic remoteness affects hiring timelines and relocation expectations, which some employers factor into whether they will pursue sponsorship. The Department of Labor prevailing wage determination for operations managers in Alaska reflects Anchorage metro data, which influences what employers must pay sponsored workers. Alaska has no state income tax, which is a notable compensation consideration. The oil and gas sector's project-based nature means some operations roles are tied to contract cycles, which can affect visa petition continuity.
What is the prevailing wage for sponsored service operations manager jobs in Alaska?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.