Patient Access Representative Visa Sponsorship Jobs in California
Patient access representative visa sponsorship jobs in California are concentrated at large health systems like Kaiser Permanente, Dignity Health, and UCLA Health, with strong hiring across Los Angeles, San Francisco, and Sacramento. These front-line patient services roles typically suit H-1B visa, H-2B visa, and green card pathways, depending on the employer's needs and the candidate's qualifications.
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Get Access To All JobsINTRODUCTION
We are so glad you are interested in joining Sutter Health!
ORGANIZATION
SEBMF-East Bay Medical Foundation
POSITION OVERVIEW
Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures. Oversee the collection of information that is obtained during the registration work flow process to ensure efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient and Outpatient service areas related to hospital billing and compliance.
JOB DESCRIPTION
ASSIGNMENT SPECIFIC RESPONSIBILITIES:
- Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information in the process of financially clearing patients for service delivery, including the entry of patient/guarantor information in the patient registration/accounting systems, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents.
- Utilizes inputs to authenticate and register patients for service delivery for patients who have registered through the Patient Access Center; for those who are not registered, completes the end-to-end process of registration through close-out for service delivery.
- Obtains and processes signed physician orders.
- Maintains assigned work queues.
- Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts.
- Calculates estimated patient liability, informs patient/guarantor and actively collects appropriate patient liabilities, including co-payments, deductibles, and deposits at time of service and/or processes patient payments, accepts payments on prior services.
- Refers appropriate cases to financial counseling for follow-up and consultation.
- Executes other duties as assigned, such as cashiering, bed management, and communications operator.
- Enhances the patient experience throughout all patient interactions, which will be face-to-face or by other means of communication demonstrating knowledge of Sutter’s Health system and service offerings.
CONTINUOUS IMPROVEMENT
- Supports the implementation of programs, policies, initiatives, and tools specific to the Shared Services. Organizational process owned by Patient Access across the Shared Services Organization.
- Contributes ideas and actions towards the continuous improvement of Patient Access related processes within area of influence.
PEOPLE DEVELOPMENT
- Adaptable to learning new processes, concepts, and skills. Seeks and responds to regular performance feedback from team lead; provides upward feedback as needed.
RELATIONSHIP MANAGEMENT
- Maintains positive work relationships with members of other teams in the Shared Services Organization to communicate effectively and to ensure compliance with cross-team responsibilities.
- Assists in ensuring efforts of the Patient Access Client Location Team support building strong peer-to-peer relationships.
PATIENT SATISFACTION
- Performs revenue cycle tasks necessary to ensure compliance and exceptional customer service.
- Authenticates patient identity throughout all processes.
- May provide directional support to patients and/or family members.
- Maintains knowledge of applicable Federal, State, and local laws and regulations, Standards of Conduct, Standards of Behavior, as well as Sutter policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
- Meet the department monthly cash goal.
ELECTRONIC HEALTH RECORD (EHR) SUPPORT
- Performs EHR workqueues reviews and provides ongoing Admission, Discharge, Transfer (ADT) resolution as well as technical support in order to achieve desired outcomes and compliance with the EHR and Sutter Health policies and standard procedures.
- Responsible for clearing ADT hospital billing work queues.
- Identify and edit errors that are preventing charges to be billed to insurance companies for reimbursement.
- Responsible for the release and corrections of work queue errors ensuring an efficient and timely reimbursement to the organization.
- Works closely with Patient Access and Clinical department leadership and communicate with all appropriate parties to ensure accounts are resolved and properly billed.
- Correct and log any registrations errors and provide appropriate notification to Patient Access Management when error rate exceeds the set standard allowed.
- Provide error feedback and education to all Patient Access staff.
- Responsible for creating work flow process tip sheets to improvement registration and revenue processes to Patient Access staff, as needed.
- Create and track system work flow service help tickets for EHR improvements, implementations and troubleshooting for patient chart corrections.
- Establish and maintain a collaborative relationship with appropriate Sutter affiliates to identify and explore possible resolutions of help tickets.
Education
HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE
2 years of recent relevant experience.
SKILLS AND KNOWLEDGE
- General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
- Working knowledge and understanding of insurance and medical terminology.
- Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
- Time management skills and the ability to manage frequent in-person patient contacts while effectively maintaining and documenting data in the patient registration systems.
- Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
- Possess verbal and written communication and active listening skills.
- Accuracy and attentiveness to detail required.
- Decision making and problem solving skills.
- Must be able to work concurrently on a variety of tasks/projects in diverse environment.
- Ability to meet or exceed targeted customer service, productivity and quality standards.
COMPUTER PROFICIENCY SKILLS REQUIRED
Requires the ability to work with and maintain confidential information.
JOB SHIFT
Days
SCHEDULE
Full Time
SHIFT HOURS
8
DAYS OF THE WEEK
Monday - Friday
WEEKEND REQUIREMENTS
Occasionally
BENEFITS
Yes
UNIONS
No
POSITION STATUS
Non-Exempt
WEEKLY HOURS
40
EMPLOYEE STATUS
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $36.83 to $51.55 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
INTRODUCTION
We are so glad you are interested in joining Sutter Health!
ORGANIZATION
SEBMF-East Bay Medical Foundation
POSITION OVERVIEW
Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures. Oversee the collection of information that is obtained during the registration work flow process to ensure efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient and Outpatient service areas related to hospital billing and compliance.
JOB DESCRIPTION
ASSIGNMENT SPECIFIC RESPONSIBILITIES:
- Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information in the process of financially clearing patients for service delivery, including the entry of patient/guarantor information in the patient registration/accounting systems, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents.
- Utilizes inputs to authenticate and register patients for service delivery for patients who have registered through the Patient Access Center; for those who are not registered, completes the end-to-end process of registration through close-out for service delivery.
- Obtains and processes signed physician orders.
- Maintains assigned work queues.
- Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts.
- Calculates estimated patient liability, informs patient/guarantor and actively collects appropriate patient liabilities, including co-payments, deductibles, and deposits at time of service and/or processes patient payments, accepts payments on prior services.
- Refers appropriate cases to financial counseling for follow-up and consultation.
- Executes other duties as assigned, such as cashiering, bed management, and communications operator.
- Enhances the patient experience throughout all patient interactions, which will be face-to-face or by other means of communication demonstrating knowledge of Sutter’s Health system and service offerings.
CONTINUOUS IMPROVEMENT
- Supports the implementation of programs, policies, initiatives, and tools specific to the Shared Services. Organizational process owned by Patient Access across the Shared Services Organization.
- Contributes ideas and actions towards the continuous improvement of Patient Access related processes within area of influence.
PEOPLE DEVELOPMENT
- Adaptable to learning new processes, concepts, and skills. Seeks and responds to regular performance feedback from team lead; provides upward feedback as needed.
RELATIONSHIP MANAGEMENT
- Maintains positive work relationships with members of other teams in the Shared Services Organization to communicate effectively and to ensure compliance with cross-team responsibilities.
- Assists in ensuring efforts of the Patient Access Client Location Team support building strong peer-to-peer relationships.
PATIENT SATISFACTION
- Performs revenue cycle tasks necessary to ensure compliance and exceptional customer service.
- Authenticates patient identity throughout all processes.
- May provide directional support to patients and/or family members.
- Maintains knowledge of applicable Federal, State, and local laws and regulations, Standards of Conduct, Standards of Behavior, as well as Sutter policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
- Meet the department monthly cash goal.
ELECTRONIC HEALTH RECORD (EHR) SUPPORT
- Performs EHR workqueues reviews and provides ongoing Admission, Discharge, Transfer (ADT) resolution as well as technical support in order to achieve desired outcomes and compliance with the EHR and Sutter Health policies and standard procedures.
- Responsible for clearing ADT hospital billing work queues.
- Identify and edit errors that are preventing charges to be billed to insurance companies for reimbursement.
- Responsible for the release and corrections of work queue errors ensuring an efficient and timely reimbursement to the organization.
- Works closely with Patient Access and Clinical department leadership and communicate with all appropriate parties to ensure accounts are resolved and properly billed.
- Correct and log any registrations errors and provide appropriate notification to Patient Access Management when error rate exceeds the set standard allowed.
- Provide error feedback and education to all Patient Access staff.
- Responsible for creating work flow process tip sheets to improvement registration and revenue processes to Patient Access staff, as needed.
- Create and track system work flow service help tickets for EHR improvements, implementations and troubleshooting for patient chart corrections.
- Establish and maintain a collaborative relationship with appropriate Sutter affiliates to identify and explore possible resolutions of help tickets.
Education
HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE
2 years of recent relevant experience.
SKILLS AND KNOWLEDGE
- General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
- Working knowledge and understanding of insurance and medical terminology.
- Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
- Time management skills and the ability to manage frequent in-person patient contacts while effectively maintaining and documenting data in the patient registration systems.
- Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
- Possess verbal and written communication and active listening skills.
- Accuracy and attentiveness to detail required.
- Decision making and problem solving skills.
- Must be able to work concurrently on a variety of tasks/projects in diverse environment.
- Ability to meet or exceed targeted customer service, productivity and quality standards.
COMPUTER PROFICIENCY SKILLS REQUIRED
Requires the ability to work with and maintain confidential information.
JOB SHIFT
Days
SCHEDULE
Full Time
SHIFT HOURS
8
DAYS OF THE WEEK
Monday - Friday
WEEKEND REQUIREMENTS
Occasionally
BENEFITS
Yes
UNIONS
No
POSITION STATUS
Non-Exempt
WEEKLY HOURS
40
EMPLOYEE STATUS
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $36.83 to $51.55 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Patient Access Representative Job Roles in California
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Search Patient Access Representative Jobs in CaliforniaPatient Access Representative Jobs in California: Frequently Asked Questions
Which companies sponsor visas for patient access representatives in California?
Large integrated health systems are the most consistent sponsors for patient access representative roles in California. Kaiser Permanente, Sutter Health, Dignity Health, Cedars-Sinai Medical Center, and UCLA Health have all filed for sponsored positions at this level. Academic medical centers affiliated with UC San Diego and UC San Francisco also hire for these roles, and their nonprofit status can support certain green card pathways.
Which visa types realistically fit patient access representative roles in California?
Patient access representative roles are generally non-specialty positions that do not require a directly related bachelor's degree, so H-1B and E-3 visa are uncommon fits. The H-2B temporary non-agricultural worker visa may apply when an employer documents a seasonal or temporary need. The most realistic long-term path is an EB-3 green card for skilled or unskilled workers, which requires PERM labor certification filed by the sponsoring California employer.
Which cities in California have the most patient access representative sponsorship jobs?
Los Angeles has the highest concentration of patient access representative roles, driven by large hospital networks like Cedars-Sinai and Kaiser's Southern California region. San Francisco and Oakland are active due to Sutter Health and UCSF Medical Center. Sacramento sees consistent hiring through Dignity Health and UC Davis Health. San Diego's hospital corridor, including Scripps Health and Sharp HealthCare, also generates regular openings for this role.
How to find patient access representative visa sponsorship jobs in California?
Migrate Mate lists California patient access representative roles specifically from employers with verified sponsorship history, so you can search without filtering through positions that offer no visa support. Focus your search on health systems in Los Angeles, Sacramento, and the Bay Area, where hiring volume for this role is highest. Reviewing employer-specific sponsorship patterns before applying helps you prioritize outreach to facilities actively supporting international candidates.
Are there state-specific factors that affect sponsorship for patient access representatives in California?
California's large public health system and dense concentration of nonprofit hospital networks create more sponsorship activity for support roles than most other states. California also has strict wage and labor standards that employers must meet when filing for sponsored positions, which can slow the PERM process. Bilingual candidates, particularly those fluent in Spanish or Mandarin, are frequently prioritized by California health systems serving diverse patient populations, which can strengthen a sponsorship case.
What is the prevailing wage for sponsored patient access representative jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.