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INTRODUCTION

ArtCenter College of Design is searching for an experienced Manager, Digital Teaching and Learning to join our team.

The salary range for this position: $80,000.00 - 85,000.00

Salary Disclaimer: The official salary range for this position is the range posted on the ArtCenter College of Design Careers website. ArtCenter is not responsible for inaccurate or unauthorized salary information published by third-party job boards.

Final salary is based on education, experience, skills relevant to the role, and internal equity.

ABOUT ART CENTER

Founded in 1930 and located in Pasadena, California, ArtCenter College of Design is a global leader in art and design education and has had an international reputation for its rigorous, transdisciplinary curriculum, faculty of professionals, strong ties to industry, and commitment to socially responsible design. ArtCenter is a private nonprofit fully accredited by the WASC Senior College and University Commission (WSCUC).

Every position at ArtCenter plays an important part in carrying out the cultural values, goals, strategic vision, and mission of the College. This includes upholding and cultivating an inclusive, respectful, and welcoming environment where everyone feels a sense of belonging.

Reporting to the director, Center for Innovative Teaching and Learning and associate dean of faculty, the manager, Digital Teaching and Learning, serves as the primary administrator of the College’s learning management system (LMS) and related digital learning platforms. The Manager oversees vendor relationships and serves as the central point of coordination between external providers and internal stakeholders, including IT and academic partners.

The incumbent supports faculty, staff, and students in the effective use of the LMS and the integration of institutionally supported digital teaching and learning technologies. This includes developing and maintaining comprehensive documentation, web resources, and training materials to support tools, processes, and platforms across Digital Teaching and Learning (DTL), the Center for Innovative Teaching and Learning (CITL), and the Dean of Faculty’s office.

This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings. The position is eligible for flexible scheduling and can be performed remotely, hybrid or may be required as a condition of employment with the expectation of three days onsite. Regular and consistent attendance are required for most positions. Ability to travel between campuses. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

ESSENTIAL FUNCTIONS

Platform and Systems Administration - 40%

• Oversee and manage LMS and Digital Teaching and Learning (DTL) vendor contracts and consultants
• Serve as primary administrator for the College’s LMS and associated platforms (e.g., Canvas, Turnitin, LinkedIn Learning, Credly, e-portfolio tools)
• Collaborate with IT around technology projects; troubleshoot general educational technology issues identified in the Help Desk ticketing system
• Assist with facilitating department processes for academic software
• Evaluate and guide the implementation of new Institutional tools
• Maintain a record of LMS and DTL internal protocols, set-up steps for the term, and documentation for DTL support with Application Services
• Work with IT to set up LMS and create courses at start of each term and respond to LMS, DTL and other College supported software-related helpdesk tickets via the notification system (HALO)
• Monitor system performance, usage, and adoption; generate reports and insights for leadership
• Participate in the development of ideas for new plugins, products, or features by monitoring other online courses and industry developments and trends

Documentation and Training for Platforms and Systems - 20%

• Documenting updates and changes to the DTL, CITL, and Dean of Faculty tools, processes and platforms.
• Develop and deliver live demos and training materials for faculty, staff, and students on best practices within the suite of DTL, CITL, and Dean of Faculty tools, processes and platforms
• Manage and maintain the online resources for the DTL, CITL, and Dean of Faculty tools, processes and platforms, including creating demonstration videos and instructional PDFs
• Develop training materials and provide technical support for IRB related software, including but not limited to CITI and Cayuse

Instructional Support - 20%

• Provide live demos and 1:1 support on LMS course site use and technical areas
• Assist faculty with course design, LMS usage, digital accessibility, and student engagement strategies
• Partner with offices across the College to implement resources that support digital teaching and learning. Serve as subject matter expert for digital teaching and learning software systems and provide guidance for new innovations and instructor and student experiences that support the College's mission
• Participate in New Faculty Orientation, including providing 1:1 support
• In partnership with Heavin Media team, help faculty leverage multimedia elements by creating and embedding simulations and video demonstrations into their web-enhanced courses
• Help faculty with digital accessibility for course sites and content creation/ uploading
• Take a lead role in identifying, evaluating, and implementing emerging learning technologies and platforms

CITL Operations – 15%

• Provide operational support and management for the CITL office under the direction of the Director, Center for Innovative Teaching & Learning (CITL) and Associate Dean of Faculty
• Provide support and guidance in a clear and professional manner for faculty, staff, and students.
• Draft complex and detailed correspondence using ArtCenter knowledge and advanced business acumen

Non-Essential Duties - 5%

• Serve on college-wide committees, task forces and work groups as needed
• Maintain memberships and active involvement in applicable professional organizations
• Enforce and follow ArtCenter policies, including safety protocols and implement policies as needed for the role
• Other duties as assigned

BASIC QUALIFICATIONS

• Bachelor’s degree in business administration, information technology or related field from an accredited college or university or any equivalent combination of training, certificates, and experience.
• Strong oral and written communications skills, including ability to prepare professional written materials; ability to express ideas clearly and concisely; demonstrated ability to present information to individuals or groups
• At least 3 years of experience as an LMS administrator in higher education or a similar environment
• Experience with troubleshooting basic educational technology issues.
• Familiarity with ERPs such as Ellucian Colleague and higher education scheduling software
• Experience with Canvas LMS administration
• Experience coaching or training peers, preferably in a higher education setting
• Knowledge of Turnitin and plagiarism detection software
• Familiarity with collaborative whiteboarding software such as Miro, Mural, or other similar platforms
• Understanding of syllabus creation and relationship between learning outcomes, projects and assignments, and methods of grading and evaluation
• Experience with online or remote education
• Demonstrated experience supporting faculty with digital teaching tools and instructional technologies
• Basic understanding of HTML and other code languages
• Ability to handle all information with tact and discretion and recognize the confidential nature of ArtCenter business
• Ability to enforce and implement policies and procedures
• Demonstrated experience in cultivating an inclusive, respectful, and welcoming environment into workplace practices within ArtCenter's diverse communities

PREFERRED QUALIFICATIONS

• Certificate or degree in instructional design
• Experience with graphic design, multimedia applications, authoring tools, and web conferencing for instructional purposes to be able to coach others to use most appropriately.
• Teaching experience in higher education, particularly in art and design disciplines

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: The position is performed in an office setting. Employees stationary most of the time but may move around the office environment for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 10 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions. Ability to travel between campuses.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

DIVERSITY STATEMENT

ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.

EQUAL OPPORTUNITY EMPLOYER

ArtCenter is committed to a policy of equal employment opportunity and does not discriminate against its employees or applicants on the basis of race (including hair texture and protective hairstyle), color, religion (includes religious dress and grooming practices), sex/gender (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), gender identity, gender expression, sexual orientation, marital status, medical condition (genetic characteristics, cancer, or a record or history of cancer), military or veteran status, national origin, ancestry, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), genetic information, request for family care or medical leave, age (over 40), criminal background (Fair Chance Act), reproductive health decision-making, off-duty and off-premises cannabis use, or any other actual or perceived characteristic protected by applicable state or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including without limitation, recruitment, hiring, upgrading, learning and professional development, promotion, compensation, benefits, leave of absence, transfer, discipline, layoff, recall and termination. This commitment applies to all persons involved in the operations of ArtCenter and prohibits unlawful discrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) 396-2470.

APPLICANT RIGHTS (PRIOR CANNABIS USE)

ArtCenter will not request information from an applicant relating to the applicant’s prior use of cannabis. ArtCenter will not use information obtained from a criminal history about an applicant or employee’s prior cannabis use, unless ArtCenter is permitted to consider that information under applicable law.

EMPLOYMENT AT-WILL

All employment with ArtCenter is for an unspecified term and is “at-will.” Employees are free to resign at any time, with or without reason, and with or without prior notice. Similarly, ArtCenter has the right to terminate the employment relationship at any time, with or without cause, and with or without prior notice. This “at-will” employment, which includes the College’s right to transfer, discipline, demote, or change the conditions of employment with or without cause and with or without prior notice, cannot be modified, amended or waived by any oral or implied agreement, and may be modified or altered only by an express individualized written employment agreement signed by both the employee and the College president.

ARTCENTER EMPLOYEES HAVE A MANDATORY DUTY TO REPORT

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Title IX Administrator/Coordinator or designee, or the Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.