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Position Summary

Under the general direction of the Director, the Associate Director for the Access Center (AC) supervises and manages performance of 3-4 Accessibility Coordinators; provides direct, comprehensive accommodations support services to students and consults with academic departments and staff to ensure compliance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1974; manages the accommodation services for students with visual impairments and facilitates collaborative partnerships with faculty to minimize accessibility barriers in university learning environments; represents the AC on various campus committees, promoting institutional accessibility awareness; assists with program assessment and report writing activities and oversees student engagement and outreach activities; provides general oversight of the department in the Director's absence; and represents the Director at on and off campus meetings as needed.

Duties/Responsibilities

30% - Leadership, Management & Supervision

- Serves as a member of the AC Leadership team. Supports the department in developing strategic vision and plans, leading the team toward common goals, and communicating the AC mission, vision and goals to all constituents. Provides guidance, counsel, and support to the Director in areas of oversight, planning, and vision for the Access Center. Provides leadership support on policy development, interpretation of applicable law and mandates.
- Oversees, supervises and manages performance of accessibility coordinators.
- Leads and manages Access Center outreach activities, programs, and trainings annually, including the scheduling, development, facilitation, and evaluation of outreach initiatives. Provides professional development trainings for University professional staff, support services offices, and student employees, including Admissions, Student Academic Success Center, and faculty.
- Plans and oversees Access Center annual assessment plan and oversees departmental assessments – data collection, analysis and reporting for the continual enhancement of program.
- Demonstrates a commitment to the principles of inclusive excellence in university/division-wide projects and initiatives. Represents the Access Center on campus-wide committees and working groups. Serves as a faculty liaison to designated academic departments and programs which includes providing faculty training and consultative services and guidance on accommodation/access issues.
- The above list of essential duties, tasks, and responsibilities is not all-inclusive; individual will perform other related duties as assigned.
- Provides general oversight of the department in the Director's absence and represents the Director in on and off campus meetings as needed.

50% - Case Management

- Conducts intake interviews and reviews documentation for accommodations eligibility.
- Determines reasonable accommodations; coordinates program services and student accommodations with faculty and staff.
- Maintains timely and accurate electronic student records.
- Counsels students in the following areas: rights and responsibilities with regard to academic accommodations, departmental policies and procedures, career awareness, and University policies.
- Provide case management and coordination of services and accommodations that address the accessibility needs of the students who are blind or have a significant visual impairment. Facilitates faculty-student proactive, collaborative meetings to identify possible access barriers with course content or format. Collaborates with the Assistant Director of Accessible Technology & Testing and the Accessibility Technology Specialist to ensure accessibility to course materials. Recruits staff to support student access in learning environments.

20% - Student Engagement and Well-Being

- Counsels students in the following areas: rights and responsibilities with regards to academic accommodations, departmental policies and procedures, career awareness, self-advocacy and additional University resources.
- Monitors students’ academic progress and provides academic coaching assistance and strategies to enhance academic progress.
- Refers students to additional campus support services and community resources.
- Creates a culture of care – through cross-campus partnerships and Well-Being initiatives.
- Provides diverse student engagement opportunities focused on community building, well-being and belonging, peer support, and academic empowerment.

Position Competencies

- Leads with values by modeling CADRE values through coaching, clear expectations, accountability, and conflict resolution that strengthens trust and team effectiveness.
- Leads operational excellence by aligning team workflows to departmental goals, managing capacity, supporting performance management, and ensuring compliance through clear communication.
- Leads with purpose by translating strategic goals into clear team priorities, guiding decision-making, and supporting employees through change.
- Fosters collaboration by creating an inclusive team culture, encouraging participation, and connecting people and resources to strengthen collective work.
- Promotes equity and belonging by mitigating bias, elevating diverse voices, and responding to the needs of individuals and teams with care and fairness.
- Leads innovation by encouraging professional growth, leveraging diverse perspectives, and supporting creative solutions that improve team effectiveness.

Required Qualifications

- Bachelor’s degree from an accredited college or university
- Five (5) years experience in disability services within post-secondary education.
- Experience interpreting and applying ADA and Section 504 requirements.
- Experience administering disability accommodations and related support services.
- 2 years of direct supervisory experience

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Preferred Qualifications

- Master’s degree in Rehabilitation Counseling, Counseling, College Student Personnel, Education or related field and/or Bachelor’s degree with five years of relevant experience working in a postsecondary disability services office
- Demonstrated experience providing case management services and accommodations to students with visual impairments
- Demonstrated experience leading program outreach activities including transition and accessibility awareness programming
- Demonstrated experience with student-led groups, peer mentorships programs, and fostering a sense of belonging for students with disabilities
- Experience with disability services management systems (e.g. Accommodate, AIM, ClockWork or similar platforms)

Work Hours

- Monday-Friday, 8:00 AM-5:00 PM
- Evening or weekend work: As needed
- Work arrangements: Hybrid
- Travel: As needed

Salary for Announcement

We anticipate the qualified candidate to be placed between $74,944 – $95,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Full Consideration Date

Complete applications received by November 13, 2026 at 11:59 PM MST will receive full consideration, however applications will be accepted after this date until the position is filled.

Instructions to Apply

For full consideration, please submit the following documents:
- Resume
- Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Official transcripts will be required of the candidate selected for hire.

If you are an Internal applicant, please apply via the Jobs Hub tab within the WorkDay Menu

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Our commitment to CADRE

At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence. We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.

Closing Date

Open Until Filled

Posting Representative

Carlos Alcala

Posting Representative Email

calcala1@msudenver.edu

Benefits

The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more. For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu.

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.