IT Support Engineer Visa Sponsorship Jobs in Colorado
IT support engineer roles in Colorado are concentrated in Denver, Boulder, and Colorado Springs, where companies like Lockheed Martin, Arrow Electronics, DXC Technology, and a growing cluster of aerospace and tech firms regularly hire for these positions. Colorado's strong defense contracting sector and expanding tech corridor make it an active market for H-1B visa and other work visa sponsorship.
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Get Access To All JobsCompany Description
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India.
We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities.
Learn more at betsol.com
Job Description
Support & Operations
- Provide onsite support for Customer offices as needed.
- Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
- Facilitate employee onboardings and offboardings.
- Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
- Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
- Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
- Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
- Deliver timely resolution while maintaining high customer satisfaction.
Ticket & Service Management
- Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
- Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
- Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
- Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.
System & Software Administration
- Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
- Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
- Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
- Configure user profiles, email accounts, and basic system policies as required.
Network & Connectivity Support
- Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
- Configure and support network and local printers.
- Coordinate with network and security teams for escalations related to infrastructure issues.
Asset, Inventory & Lifecycle Management
- Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
- Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
- Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
- Support e-waste management and e-recycling activities in compliance with company policies.
User Lifecycle Management
- Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
- Ensure data security and compliance during employee exits by following standard IT procedures.
Compliance, Documentation & Continuous Improvement
- Follow IT policies, security standards, and compliance requirements.
- Create and update technical documentation, SOPs, and knowledge base articles.
- Proactively identify opportunities to improve processes, automation, and service delivery.
- Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.
Qualifications
Required Skills & Competencies
- Strong knowledge of Windows OS installation, configuration, troubleshooting, and support.
- Hands-on experience with desktop/laptop hardware and software troubleshooting.
- Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
- Familiarity with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
- Working knowledge of ITIL processes: Incident, Request, Problem, and Change Management.
- Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
- Strong analytical, troubleshooting, and independent problem-solving skills.
Certifications (Preferred)
- MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.
Experience & Education
- Experience: 3+ years of experience as a System Administrator, Helpdesk Administrator, or equivalent role.
- Education: Bachelor’s Degree in an IT-related discipline or equivalent.
Additional Information
The salary range for this role 75,000 — 85,000 USD depending on experience.
We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs.
Benefits & Perks
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:
- Competitive salary
- Medical, dental, and vision coverage
- 401(k) with company match
- Flexible PTO + paid holidays
- Hybrid/remote work flexibility
- Learning & development support
- Inclusive, team-driven culture
- Opportunities to work with and learn from teams across the world
BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
Company Description
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India.
We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities.
Learn more at betsol.com
Job Description
Support & Operations
- Provide onsite support for Customer offices as needed.
- Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
- Facilitate employee onboardings and offboardings.
- Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
- Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
- Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
- Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
- Deliver timely resolution while maintaining high customer satisfaction.
Ticket & Service Management
- Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
- Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
- Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
- Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.
System & Software Administration
- Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
- Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
- Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
- Configure user profiles, email accounts, and basic system policies as required.
Network & Connectivity Support
- Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
- Configure and support network and local printers.
- Coordinate with network and security teams for escalations related to infrastructure issues.
Asset, Inventory & Lifecycle Management
- Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
- Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
- Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
- Support e-waste management and e-recycling activities in compliance with company policies.
User Lifecycle Management
- Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
- Ensure data security and compliance during employee exits by following standard IT procedures.
Compliance, Documentation & Continuous Improvement
- Follow IT policies, security standards, and compliance requirements.
- Create and update technical documentation, SOPs, and knowledge base articles.
- Proactively identify opportunities to improve processes, automation, and service delivery.
- Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.
Qualifications
Required Skills & Competencies
- Strong knowledge of Windows OS installation, configuration, troubleshooting, and support.
- Hands-on experience with desktop/laptop hardware and software troubleshooting.
- Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
- Familiarity with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
- Working knowledge of ITIL processes: Incident, Request, Problem, and Change Management.
- Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
- Strong analytical, troubleshooting, and independent problem-solving skills.
Certifications (Preferred)
- MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.
Experience & Education
- Experience: 3+ years of experience as a System Administrator, Helpdesk Administrator, or equivalent role.
- Education: Bachelor’s Degree in an IT-related discipline or equivalent.
Additional Information
The salary range for this role 75,000 — 85,000 USD depending on experience.
We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs.
Benefits & Perks
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:
- Competitive salary
- Medical, dental, and vision coverage
- 401(k) with company match
- Flexible PTO + paid holidays
- Hybrid/remote work flexibility
- Learning & development support
- Inclusive, team-driven culture
- Opportunities to work with and learn from teams across the world
BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
IT Support Engineer Job Roles in Colorado
See all 96+ IT Support Engineer Jobs in Colorado
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Search IT Support Engineer Jobs in ColoradoIT Support Engineer Jobs in Colorado: Frequently Asked Questions
Which companies in Colorado sponsor visas for IT support engineers?
Defense and aerospace contractors like Lockheed Martin and Northrop Grumman, technology distributors like Arrow Electronics, and IT services firms like DXC Technology have historically sponsored work visas for IT support engineers in Colorado. Large healthcare systems such as UCHealth and SCL Health, along with major financial institutions with Denver offices, also appear in Department of Labor LCA filings for IT support roles.
Which visa types are most common for IT support engineer roles in Colorado?
The H-1B is the most common visa category for IT support engineers in Colorado, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related technical field. Some employers also file under the TN visa for Canadian and Mexican nationals, and the L-1B for intracompany transferees with specialized knowledge. The specific visa type depends on the employer's situation and the applicant's nationality.
Which cities in Colorado have the most IT support engineer sponsorship jobs?
Denver accounts for the largest share of IT support engineer sponsorship activity in Colorado, driven by its concentration of enterprise tech, healthcare, and financial services employers. Boulder follows closely, with its university-linked startup ecosystem and satellite offices of major tech firms. Colorado Springs is notable for defense and government IT contracting roles, particularly around military installations like Peterson Space Force Base.
How to find it support engineer visa sponsorship jobs in Colorado?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search IT support engineer roles in Colorado without sorting through positions that don't offer sponsorship. The platform surfaces employers actively hiring for these roles across Denver, Boulder, and Colorado Springs. Filtering by state and role on Migrate Mate saves significant time compared to unfiltered job searches.
Are there any Colorado-specific considerations for IT support engineers seeking visa sponsorship?
Colorado's Equal Pay for Equal Work Act requires employers to disclose compensation ranges in job postings, which gives sponsored candidates more transparency when evaluating whether an employer's offered wage meets Department of Labor prevailing wage requirements for the H-1B. The state's strong pipeline from the University of Colorado and Colorado State University also means employers in the region are generally familiar with hiring international graduates on OPT before transitioning to H-1B sponsorship.
What is the prevailing wage for sponsored it support engineer jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.